Latest news with #ManishSood
Time of India
4 days ago
- Entertainment
- Time of India
Badshah calls 'Unfinished Tour' in US, 'closure, celebration, and commitment rolled into one'
Rapper Badshah , who is set to embark on his 'Unfinished Tour' in the US, has called the tour closure, celebration, and commitment rolled into one. The tour is specially curated for the Indian diaspora and Bollywood music lovers across the U.S. After an abrupt and dramatic pause during his last U.S. tour in 2024, Badshah is set to take the stage once again. Talking about the tour, Badshah said in a statement, "The Unfinished Tour is very special for me, it is more than just a comeback. It's closure, celebration, and commitment rolled into one. What happened in 2024 was unfortunate, but it made me even more determined to give my fans the show they truly deserve. With Mr. Sood and his team, I believe we will live up to that promise together. I'm coming back stronger, louder, and more grateful than ever. I've always had an amazing experience performing for the warm and energetic crowd in the U.S., and I'm especially excited to be back after what happened last year." The name of the tour, 'Unfinished', is a direct nod to Badshah's previously interrupted U.S. tour in 2024, which had to be cancelled midway due to internal disputes among the previous promoters and production team. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like What is an insulated prefabricated house and how much does it cost? (View) Prefabricated Homes View Deals Undo Despite Badshah's electrifying presence on stage and a packed audience in Dallas, the show was abruptly halted, leaving fans in shock and the artist deeply devastated. Unwilling to compromise on the quality of his performances or his fans' experience, Badshah and his team made the difficult decision to cancel the remaining cities and return to India. The tour is organised by Intense Entertainment, owned by Manish Sood and Deepa Sahani Sood, Indian-born U.S. citizens who have successfully organised over 100 shows featuring every Bollywood's most celebrated artist. Manish Sood, National Promoter and Founder of Intense Entertainment, said in a statement, "We're calling it the Unfinished Tour because that's exactly what it is, an unfinished chapter we're ready to complete. This is more than just a tour; it's about honouring an artist's journey and reconnecting with fans who were left waiting. We're going all out to make the Unfinished Tour the biggest live Bollywood-hip hop experience the U.S. has ever seen." The Unfinished Tour 2025 will travel across six major U.S. cities, starting on September 5 in Virginia, followed by September 6 in New Jersey, September 13 in San Francisco, September 14 in Seattle, September 19 in Dallas, and concluding in Chicago on September 20, 2025.
Forbes
24-04-2025
- Business
- Forbes
How Data Integration Transforms Customer Insights For Banks
Digital Banking For centuries, banks have relied on relationships and legacy reputations to maintain their standing. But the world has changed. Consumers—especially Gen-Z and Millennials—no longer choose banks based on history; they choose based on experience. They demand seamless, personalized, and AI-powered interactions that mirror what they get from Amazon, Netflix, and digital-first fintech challengers. Banks can no longer afford to ignore digital and AI-driven experiences—they are vital to survive. Companies that excel in customer experience grow revenue nearly 2.5 times faster than those that lag behind. The banking industry has already seen this shift as is the case of digital-only banks in the UK and Brazil's Nubank. The problem? Most banks are not ready. Their biggest obstacle isn't a lack of technology—it's their data. Legacy infrastructure has created fragmented, inconsistent, and unreliable data across customer accounts, transactions, and interactions. Without a foundation of trusted, real-time data, even the best digital strategies will fail. According to recent research from Prosper Insights & Analytics, the top concerns for U.S, adults were the need for more transparency and disclosures for data, AI hallucinations, demand for human oversight, and overall lack of trust. Each of these concerns is mitigated by using reliable, clean data. Prosper - Concern About Recent Developments in Artificial Intelligence This lack of trust directly translates into customer retention. The report also shared that approximately one in four Gen-Z consumers and one in five Millennial customers who were concerned with banking safety would switch to a community bank, savings bank, or credit union. To win in the AI-powered future and keep consumers' trust, banks must integrate, cleanse, and unify their data at scale to address consumers' biggest concerns. Banks have amassed vast amounts of customer data, yet many still struggle to use it effectively. Disparate systems, legacy infrastructure, and regulatory requirements create a tangled web of data silos that prevent institutions from fully understanding their customers. The result? Frustrated customers, missed opportunities, and inefficient operations. 'The biggest challenge banks face today isn't a lack of technology—it's fragmented, unreliable data. Leading institutions are solving this by building unified, real-time data ecosystems that integrate customer interactions, transactions, and external insights. This shift doesn't just improve compliance and efficiency—it fuels AI-driven personalization, faster decision-making, and new revenue streams. The banks that invest in trusted data today will be the ones driving the industry forward tomorrow,' said Manish Sood, founder and CEO of Reltio, a cloud-native data unification company. Fulton Bank, a regional bank in Lancaster, Pa., struggled with fragmented data. Following Fulton's expansion to other states and markets, customer data became complex and scattered across multiple platforms, leading to inconsistent views of customer relationships, low data quality, operational inefficiencies, and missed revenue opportunities. For Fulton Bank, these challenges directly impacted on customer experience, regulatory compliance, and long-term growth. The question was not if they needed to act—but how. Fulton took a bold step toward modernizing its data architecture by implementing an advanced cloud-based platform designed to unify and govern customer data across its systems. While the underlying technology was essential, their success hinged on three key principles: The bank created a 360-degree customer profile by integrating data across 15+ systems, from core banking to CRM and digital interactions. Each customer was assigned a unique identifier, allowing the bank to consolidate records into a single view. This change improved customer authentication, fraud detection, and regulatory reporting. Call center representatives could instantly access accurate customer data, eliminating the need for customers to repeat information or verify multiple accounts manually. A unified cloud data platform also allowed Fulton to identify and correct errors in its customer records proactively. With greater visibility into data discrepancies, the bank could: The result was a significant reduction in data errors and improved compliance readiness. Fulton reduced reliance on manual data reconciliation by leveraging automated processes to match, merge, and validate records in real-time. This led to faster customer onboarding, improved efficiency in risk assessments, and better alignment with compliance frameworks. The bank freed up resources to focus on customer engagement and strategic initiatives rather than data cleanup by streamlining these processes. With a trusted, unified data foundation, Fulton Bank was able to shift from reactive to proactive decision-making. The benefits extended beyond operational efficiency to business growth and customer experience. Fulton's transformation highlights the critical role of data strategy in modern banking to eliminate silos, improve data quality, increase efficiency, and unlock new growth opportunities. For institutions grappling with fragmented data, the following steps can serve as a guide: Covid-19 accelerated changes in how banking institutions engaged their customers, driving people to digital portals. What was once a relationship-driven industry has shifted to a digital-first experience powered by AI, automation, and real-time insights. The financial institutions that will survive and thrive will deliver the best digital experiences across every channel. Whether a customer interacts through a smartphone app, website, or call center, the experience must be seamless. Bank representatives must immediately recognize the customer, anticipate their next needs, and integrate every interaction and transaction into a real-time, 360-degree view. Broken links, sluggish load times, error messages, and waiting in chat queues inevitably lead to disappointed or worse, angry customers. These integrated experiences demand a foundation of current, trusted, and accurate data. Banks investing in data infrastructure, data governance, and AI will be the ones that emerge as industry leaders. Those that don't will struggle to keep pace in a world where data is the difference between growth and irrelevance.
