Latest news with #ManxTelecom
BBC News
2 days ago
- Business
- BBC News
Support available for vulnerable customers in copper switch-off
People who rely on personal alarm systems and care devices that rely on the copper telecommunications network are being offered support to switch over to Telecom has launched a scheme to help vulnerable customers, including those who lift lines, work through potential comes amid the firm's phased approach to switching the old network off, which started in January and is due to be complete by company said some essential services would require "careful planning and tailored solutions", but moves were underway to make sure "no customer is being left behind". previously been raised about the potential impact of the switch-off on vulnerable customers who use analogue using the devices have been encouraged to get in touch with the Manx Telecom so action could be taken to make sure the services can Radcliffe from the firm's future read team said lift emergency lines, personal alarms, and care monitoring systems were "vital lifelines for many". It was important for customers to get in touch early to allow the time to "develop and implement the most suitable solution", he approach, he said, was "designed to prevent any service disruption and ensure continuity for all essential systems."Other equipment that may be affected by the switch-off includes payment terminals and security systems. Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X.
BBC News
30-07-2025
- BBC News
Warning over email scam using fake Manx Telecom bills
People have been warned to be aware of a scam targeting customers of a telecommunications company which could lead to them losing access to Telecom said the messages had asked people to view a new fake bill by clicking on an unsafe link sent to email addresses on its Cyber Security Centre for the Isle of Man confirmed it had received "a large number of reports" of emails imitating the firm and asking for "sensitive details".The centre has advised people report any suspicious communications and not to "click on any links or give out any personal information". The government body said it was also aware of dozens of "account compromises" of of addresses on the platform, which was a type of attack where unauthorised access to an email account was had led to a loss of access to various accounts, including social media, it confirmed.A spokesman for the centre said the emails had ranged "in design and wording" but "primarily featured a Manx Telecom or logo".He said they would then ask the recipient to "take urgent action", such as updating account details "using classic social-engineering tactics" asking victims to "take actions they would not normally do", such as sharing email addresses and passwords, he this information had been passed on, the scammer could then send emails posing as the victim and use the account for other illegal activity, he advice to help people "avoid becoming a victim", he urged residents not to click links that do not appear to be genuine and not to be pressured by any time-sensitive requests. Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X.
BBC News
03-07-2025
- Business
- BBC News
Manx Telecom announces 3.5% increase in bills from August
A 3.5% price rise has been announced by Manx telecommunications firm said the increase was "necessary" due to "ongoing, mounting global and national inflationary cost pressures".It said the increase was in line with the average Retail Price Index increase of 3.8% for set to rise from 1 August include fixed-line and mobile phone rentals and charges, and copper broadband and paper billing charges. Rival company Sure is set to introduce a 2.7% rise in its prices on 1 Manx Telecom customers, fixed call charge rates to all destinations are set to go up by 1p or 3.5%, whichever is data and text charges outside of mobile bundles will also rise, and paper billing charges are set to increase by 50p to £ of the company's Low User Choice social inclusion tariff and operator services such at the speaking clock will not increase in firm said it had "made every effort" to keep increases "to a minimum".A spokesman said giving "lengthy notice" of the increases was a requirement of the Telecommunications License, which would give customers time to terminate their contract and switch providers should they so wish. Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X.
Sky News
18-06-2025
- Business
- Sky News
CVC Capital backs £500m Jersey bid for Manx Telecom
An infrastructure investor owned by the private equity giant CVC Capital Partners is in talks to back a £500m takeover of Manx Telecom in a deal that unites the Crown Dependencies' communications providers. Sky News has learnt that CVC DIF is being lined up to help finance a takeover of Manx Telecom by JT Group, which owns Jersey Telecom. A deal could be agreed within a matter of weeks, according to telecoms industry sources. CVC DIF's involvement in the prospective deal comes seven months after JT Group was reported to have held an earlier set of talks aimed at taking control of Manx Telecom. The Isle of Man's principal telecoms and broadband service provider is owned by Basalt Infrastructure Partners following a deal struck in 2019. Founded in 1888, Jersey Telecom is owned by the island's government. It claims to have been the world's first telecoms company to offer 100% fibre-to-the-home and businesses for every broadband user. The precise details of its financing partnership with CVC DIF were unclear on Wednesday. A spokesman for CVC, whose private equity investments include Six Nations rugby and the insurance company Domestic & General, declined to comment.
Yahoo
04-05-2025
- Sport
- Yahoo
Entries for 2025 Parish Walk set to close
Anybody wanting to take part in this year's Parish Walk on the Isle of Man must submit their entry before Monday. The annual challenge sees competitors set off from the National Sport Centre at 08:00 BST to attempt to complete the 85-mile (137km) route covering the island's 17 parishes within 24 hours. Applications to participate in the walk on 21 and 22 June will close a minute after 23:59 on Sunday. Organisers Manx Telecom (MT) said more than 1,000 people had already signed up for this year's event. The walk began at the turn of the 20th Century as a competition to see who could walk the furthest. The first organised walk took place in 1913 but a formal route was not set until the 1960s. MT said the Parish Walk provided an opportunity for participants to "challenge themselves, whether their aim is to reach one parish or complete the full 85-mile route within the 24-hour time limit". Entries opened in December and can be submitted online. The record completion time for the event is 14 hours 40 minutes, set by Richard Gerrard in 2015. Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X. Entries open for annual 24-hour Parish Walk More than 1,000 take on annual Parish Walk Parish Walk
