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OpenText and TELUS partner to deliver Canadian sovereign AI-powered solutions for government and business
OpenText and TELUS partner to deliver Canadian sovereign AI-powered solutions for government and business

Cision Canada

time14 hours ago

  • Business
  • Cision Canada

OpenText and TELUS partner to deliver Canadian sovereign AI-powered solutions for government and business

WATERLOO, ON, July 30, 2025 /CNW/ -- OpenText™ (NASDAQ: OTEX), (TSX: OTEX), the leading information management company, and TELUS, a world-leading communications technology company, today announced the launch of the OpenText and TELUS Canadian Sovereign Cloud. This offering empowers Canadian organizations and government agencies with access to enterprise-grade cloud computing and AI capabilities while ensuring complete data sovereignty — with every application, dataset, computation and network operation remaining securely within Canadian borders. This strategic partnership brings together Canadian infrastructure, AI innovation and trusted advisory services to deliver a truly sovereign, secure and scalable cloud AI platform designed specifically for Canadian enterprises and government institutions. Today, OpenText already serves 1,600 Canadian institutions with nearly a thousand organizations actively using and benefiting from AI-powered applications in the cloud. Now, Canadian customers have access to a fully sovereign cloud and AI environment that meets the highest standards of data residency, security and compliance. "OpenText is excited to partner with TELUS to deliver these strategic capabilities for Canadian customers. Together with TELUS, we are delivering a uniquely Canadian solution — one that empowers our customers to innovate with confidence, knowing their data and AI workloads remain protected and in-country." Mark J. Barrenechea, OpenText CEO & CTO "This partnership represents a bold and important step forward in Canada's digital sovereignty. By combining TELUS' advanced Sovereign AI Factory offering with OpenText's enterprise AI capabilities, we are delivering Canada's first truly sovereign AI platform. Together with OpenText, we will enable our customers to leverage the complete AI development process — from building new AI models and fine-tuning existing ones for their specific needs, to deploying them in their business operations – all while keeping Canadian data safely within our nation's borders." Darren Entwistle, President and CEO, TELUS "Canada needs trusted data infrastructure and industry-leading sovereign AI capabilities to advance our technology sector. Seeing two leading, innovative Canadian companies come together to build the digital and AI backbone of the future underscores the kind of vision and leadership Canada needs right now. This will help build the economy of the future and serve Canadians in the digital economy of tomorrow. We need to see more collaborations like this to drive our nation forward." The Honourable Evan Solomon, Minister of Artificial Intelligence and Digital Innovation A Canadian-first cloud and AI platform The OpenText and TELUS Canadian Sovereign Cloud is a purpose-built, enterprise-ready solution that runs entirely within TELUS' Canadian data centers, including highly secure facilities in Rimouski, Quebec, and Kamloops, British Columbia. It delivers high-performance AI computing capabilities within a secure environment, providing essential sovereign AI compute services for organizations requiring both advanced AI workloads and absolute compliance with Canadian security standards and privacy regulations. A commercially proven solution OpenText and TELUS, both early signatories of the Government of Canada's voluntary AI code of conduct, have long-standing track records of serving Canadian governments, businesses and institutions. With this new offering, OpenText and TELUS are extending their capabilities to meet the evolving needs of our clients. In addition, OpenText's family of Aviator AI products will leverage TELUS' pioneering AI Factory to offer a sovereign configuration hosted entirely in Canada, enabling customers to realize the benefits of AI-enabled search and summarize while keeping data secure within Canadian borders. OpenText's private cloud solutions are available through existing procurement vehicles and have undergone rigorous technical evaluation, making them ready for deployment today. Supporting Canadian innovation and growth The launch represents OpenText's and TELUS' broader commitment to Canadian innovation. The OpenText and TELUS Canadian Sovereign Cloud offers a uniquely Canadian solution that combines cloud agility with sovereign assurance, demonstrating how Canadian organizations can compete globally while maintaining complete control over their most valuable data. Getting started with Sovereign AI The OpenText and TELUS Canadian Sovereign Cloud will be available starting September 2025 for commercial and government customers across Canada. For more information or to schedule a consultation, visit and OpenText™ is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way – through Information Management. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at About TELUS TELUS (TSX: T, NYSE: TU) is a world-leading communications technology company operating in more than 45 countries and generating over $20 billion in annual revenue with more than 20 million customer connections through our advanced suite of broadband services for consumers, businesses and the public sector. We are committed to leveraging our technology to enable remarkable human outcomes. TELUS is passionate about putting our customers and communities first, leading the way globally in client service excellence and social capitalism. Our TELUS Health business is enhancing more than 150 million lives across 200 countries and territories through innovative preventive medicine and well-being technologies. Our TELUS Agriculture & Consumer Goods business utilizes digital technologies and data insights to optimize the connection between producers and consumers. Guided by our enduring 'give where we live' philosophy, TELUS, our team members and retirees have contributed $1.8 billion in cash, in-kind contributions, time and programs including 2.4 million days of service since 2000, earning us the distinction of the world's most giving company. We're always building Canada. For more information, visit or follow @TELUSNews on X and @Darren_Entwistle on Instagram. Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on current expectations, estimates, forecasts and projections. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Assumptions, although considered reasonable at the date of this press release, may prove to be inaccurate and consequently actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see filings with securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, there is no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our websites, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our websites. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.

OpenText Private Cloud Enables Global Organizations to Run Local Sovereign Information Clouds
OpenText Private Cloud Enables Global Organizations to Run Local Sovereign Information Clouds

Cision Canada

time2 days ago

  • Business
  • Cision Canada

OpenText Private Cloud Enables Global Organizations to Run Local Sovereign Information Clouds

WATERLOO, ON, July 29, 2025 /CNW/ -- OpenText ™ (NASDAQ: OTEX), a global leader in information management, today announced significant enhancements to its Private Cloud offerings, designed to meet the growing demand for data sovereignty, regulatory compliance, and localized control in an increasingly complex digital economy. Global organizations need control of their applications, data and processing and need to eliminate dependencies on data residency laws, privacy regulations, and operational requirements that vary by country and region. OpenText™ Private Cloud enables enterprises to operate globally while maintaining strict control over where and how their data is stored, processed, and protected—ensuring compliance with local laws and building trust with customers and regulators alike. Global Reach, Local Control OpenText Private Cloud is purpose-built for organizations that need to be global in scale but local in execution. With data centers strategically located across key regions — including Canada, UK, Germany, France, Australia — OpenText provides customers with the flexibility to choose where their data resides. This ensures that sensitive information remains within national borders, in compliance with data sovereignty requirements such as GDPR and emerging regulations in the EU. "Data sovereignty and local platform control is now a top technology and business priority for the world's largest organizations," said Mark J. Barrenechea, CEO & CTO of OpenText. "The OpenText Private Cloud give customers the confidence to innovate globally while respecting the legal and cultural expectations of every market they serve, and to deploy locally and have complete control within their country of choice." Tailored for Regulated Industries OpenText Private Cloud is designed for highly regulated industries such as financial services, healthcare, bio-technology, energy, and the public sector. These sectors face stringent compliance mandates that require not only secure data storage but also auditable controls, encryption, and localized data governance. With OpenText, customers benefit from: Dedicated, single-tenant environments that provide maximum isolation and security. Customizable deployment options to meet specific regulatory and operational needs. End-to-end encryption and key management with customer-controlled keys. Comprehensive compliance support for standards such as ISO 27001, HIPAA, Protected B, IRAP, and more. A Trusted Partner for Digital Transformation OpenText Private Cloud is part of the OpenText Cloud, a unified platform that supports the full spectrum of information management—from content services and cybersecurity to analytics and AI. Customers can seamlessly integrate their private cloud environments with OpenText's public cloud services or on-premises systems, enabling hybrid and multi-cloud strategies that align with their digital transformation goals. "OpenText has been instrumental in helping us navigate the complexities of data sovereignty as we expand into new markets," said Shannon Bell, EVP and Chief Digital Officer of OpenText. "Our Private Cloud offering gives us the agility to scale globally while maintaining the trust of our customers and regulators locally." Key Offerings OpenText Content Management: AI-led content services that empower organizations to capture, archive, search, and summarize across both structured and unstructured data. OpenText Observability and Service Management: AI-led service management solutions that unify experiences and delivers efficiency across multiple enterprise functions including IT, HR, Services, Support, and Supply Chain. OpenText Cybersecurity: From threat detection and response to data encryption, identity access management, and application security, OpenText helps organizations mitigate risks and protect sensitive information. Private Cloud Infrastructure: OpenText ensures full data residency and sovereignty with its private cloud infrastructure. This offering guarantees that data remains within the designated jurisdiction, supporting compliance with local regulations and standards. Private AI Capabilities: OpenText Aviator enables secure, in-country generative AI for on-premise solutions. This capability allows organizations to leverage the power of AI while maintaining control over their data and ensuring compliance with local data sovereignty requirements. Sovereign AI Data Cloud: OpenText offers a secure, single-tenant environment for managing and analyzing sensitive data. This solution is aligned with government standards, providing a trusted platform for public sector organizations and regulated industries. Looking Ahead As data sovereignty regulations continue to evolve, OpenText remains committed to helping customers stay ahead of the curve. The company is actively expanding its global data center footprint and investing in advanced compliance automation, AI-driven governance, and localized support services. "Our mission is to empower organizations to manage and protect their information—wherever it lives," added Barrenechea. "With OpenText Private Cloud, our customers can confidently embrace the future of global business, knowing their data is secure, compliant, and under their control." About OpenText OpenText™ is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way – through Information Management. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our website, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our website ( Such social media channels may include the Company's or our CEO's blog, Twitter account or LinkedIn account. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.

OpenText Launches Cloud Editions (CE) 25.3
OpenText Launches Cloud Editions (CE) 25.3

Channel Post MEA

time7 days ago

  • Business
  • Channel Post MEA

OpenText Launches Cloud Editions (CE) 25.3

OpenText has announced the launch of its Cloud Editions (CE) 25.3, a major release that redefines how organizations harness the power of AI, cloud, and cybersecurity to drive business outcomes. As enterprises worldwide accelerate their digital transformation journeys, CE 25.3 delivers a comprehensive suite of innovations designed to help customers work smarter, move faster, and stay secure in an increasingly complex digital landscape. CE 25.3 brings together the strength of OpenText Business AI, Business Clouds, and Business Technology—enabling organizations to turn information into an advantage through unified digital operations. This release introduces a new generation of AI-powered assistants, developer productivity tools, cloud-native platforms, and cybersecurity enhancements—all purpose-built to unlock the full value of enterprise information. From enabling knowledge workers with conversational AI to transforming customer communications and securing sensitive content, CE 25.3 reflects OpenText's commitment to delivering trusted innovation at scale. 'Organizations across industries are rapidly adopting AI to drive smarter operations but scaling it securely and responsibly in the cloud remains a challenge. With Cloud Editions 25.3, we're delivering SaaS applications—like Core Content, Core Service Management, MyAviator and DevOps Aviator—that empower knowledge workers to move faster and smarter,' said Mark J. Barrenechea, OpenText CEO & CTO. New innovations in CE 25.3 include: Business AI MyAviator: The Personal Digital Worker for the Enterprise Introduced earlier in the month, at the heart of CE 25.3 is MyAviator, a secure, AI-powered personal assistant purpose-built for OpenText customers. Designed for knowledge workers seeking the benefits of AI while keeping information private and secure, MyAviator enables users to search and summarize all content types in a personal workspace — finding, synthesizing, drafting, and transforming documents into actionable formats like podcasts or reports. Unlike generic AI tools, MyAviator offers enterprise-grade security, multilingual support, and seamless integration with OpenText platforms. DevOps Aviator + GitHub Copilot: AI for Regulated Software Delivery OpenText also introduces DevOps Aviator integration with GitHub Copilot for product lifecycle management (PLM), empowering developers in compliance-heavy industries to automate documentation, test generation, and task breakdowns using natural language prompts. This innovation accelerates delivery while maintaining traceability and governance—bridging developer agility with enterprise-grade oversight. Business Clouds OpenText Core Communications: SaaS Simplicity for Personalized Customer Engagement The new OpenText Core Communications platform sets a new standard for customer communications management (CCM). As OpenText's first multi-tenant SaaS CCM, it enables business users to create, personalize, and deliver compliant communications across channels—without heavy IT involvement. With built-in GenAI, guided onboarding, and omni-channel delivery, Core Communications helps organizations elevate customer experience at scale. OpenText Core Content: Secure and AI-Driven Content Management OpenText Core Content Management delivers AI-powered innovations that help users boost productivity, streamline workflows, and gain deeper insights from their content. Key updates include zero-downtime patching, advanced workflow automation, and a modernized user experience with the new user interface. The company also recently expanded AI capabilities through Amazon Nova and enhanced document processing with intelligent capture tools. Additionally, OpenText Core Content Management achieved Premium Qualification for SAP S/4HANA Public Cloud, offering mid-sized businesses a seamless, cloud-first solution to manage documents and accelerate processes within their SAP environment. OpenText Core Content + SAP S/4HANA Public Cloud: Cloud-First Content Management OpenText's Core Content Management is now Premium Qualified for SAP S/4HANA Public Cloud, offering enterprises a cloud-first platform for content collaboration, workflow automation, and AI insights. Available in the SAP Store, this new integrated SaaS offering supports key business processes like order-to-cash and procure-to-pay, while keeping users in their familiar SAP interface. OpenText Core TDR with Content Management: AI-Driven Cybersecurity for Enterprise Content To address rising cyber threats, OpenText is bringing secure information management with Threat Detection & Response (TDR) integrated into OpenText Content Management. Using behavioral analytics and AI, this solution helps security teams detect insider threats and anomalous behavior as users engage with intellectual property stored in content management systems. This new frontier of potential insider threats can be detected by OpenText TDR to reduce the risk of data breaches and IP loss—especially when paired with Microsoft Defender or Entra ID. OpenText Document Presentment for SAP Solutions The AI-powered Document Presentment for SAP Solutions is designed to help IT and customer experience leaders deliver accurate, personalized, and timely communications at scale. Seamlessly integrated with SAP S/4HANA and SAP Business Suite, the solution empowers organizations to translate ERP data elements and structured data within SAP into customer-ready personalized communications, saving significant steps and time for operations to get the right outreach to the right customers at the right time securely. Whether it is invoices that need to be paid or vendors that need to take an action, OpenText Document Presentment for SAP Solutions will lift knowledge worker productivity. OpenText Core Service Management OpenText Core Service Management leverages powerful AI capabilities to transform IT and enterprise service delivery. With a generative AI virtual agent, users can resolve issues faster through intelligent self-service, automated workflows, and contextual guidance—reducing call volumes and boosting productivity. Its codeless configuration and fast deployment ensure organizations can adapt quickly without developer support, all while delivering a modern, intuitive user experience. Business Technology OpenText Private Cloud Delivers Trusted Data Sovereignty at Scale OpenText Private Cloud empowers organizations to meet stringent regulatory, compliance, and data sovereignty requirements by offering secure, dedicated cloud environments tailored to regional and industry-specific mandates. OpenText Private Cloud can be tailored to meet country-specific requirements to help customers keep data, processes, and governance within the borders of a specific country. With decades of experience managing mission-critical information and deep expertise in global data governance, OpenText delivers trusted, compliant cloud solutions at scale. OpenText Private Cloud solutions in content management, service management, and security ensure customers retain full control over their data while benefiting from the agility and innovation of the cloud. OpenText Advanced Customer Support: Proactive Expertise and Personalized Guidance to Maximize OpenText Investments Advanced Customer Support (ACS) is designed to enhance the support experience for OpenText customers. ACS provides customers with proactive, personalized, and strategic support solutions specifically aligned to value stages of their software journey. The comprehensive ACS portfolio provides three foundational tiers of support including Extended, Priority and Premium Support. Additionally, customers can now benefit from an enhanced offering OpenText UltimateCare, a new flexible on-demand subscription of support services. From UltimateCare to Success Planning to Flexible Credits, these new support services from OpenText are designed to drive customer success. Availability

OpenText Cloud Editions 25.3 brings new AI, cybersecurity tools
OpenText Cloud Editions 25.3 brings new AI, cybersecurity tools

Techday NZ

time22-07-2025

  • Business
  • Techday NZ

OpenText Cloud Editions 25.3 brings new AI, cybersecurity tools

OpenText has released Cloud Editions 25.3, introducing new solutions in AI, cloud, and cybersecurity for enterprise information management. AI features At the centre of the CE 25.3 release is MyAviator, an AI-powered personal digital assistant designed to support knowledge workers by enabling secure search, summary, and transformation of documents into actionable outputs such as reports or podcasts. The system is built with enterprise-grade security, multilingual support, and is fully integrated with OpenText platforms. MyAviator is aimed at users needing private and secure AI features within their daily tasks. Another key AI-driven tool in this release is DevOps Aviator's integration with GitHub Copilot. This feature is tailored for developers in industries with high compliance requirements, aiming to streamline documentation, generate test cases, and outline tasks through natural language prompts. By combining automation with stringent governance and traceability, it supports both agility and regulatory compliance. "Organisations across industries are rapidly adopting AI to drive smarter operations but scaling it securely and responsibly in the cloud remains a challenge. With Cloud Editions 25.3, we're delivering SaaS applications - like Core Content, Core Service Management, MyAviator and DevOps Aviator - that empower knowledge workers to move faster and smarter," said Mark J. Barrenechea, OpenText CEO & CTO. Cloud platforms OpenText Core Communications is introduced as the company's first multi-tenant, software-as-a-service platform for customer communications management. The solution enables business users to manage, personalise, and deliver compliant communications across various channels without extensive IT involvement. Leveraging embedded generative AI and guided onboarding, it supports omni-channel delivery to scale customer experience management. Within CE 25.3, OpenText has also expanded its Core Content Management platform. Updates include zero-downtime patching, additional workflow automation, and a new modernised user interface. The product now features enhancements through Amazon Nova and improved document processing using intelligent capture technologies. Core Content Management recently achieved Premium Qualification for SAP S/4HANA Public Cloud, giving mid-sized businesses a cloud-first option for document management within SAP environments by supporting critical business processes such as order-to-cash and procure-to-pay directly from the SAP user interface. Cybersecurity improvements To address the rise in cyber threats, OpenText has embedded Threat Detection & Response (TDR) within its Content Management systems. This integration uses behavioural analytics and AI to help security teams identify and respond to insider threats and detect anomalous activity that may indicate risk to intellectual property. The feature is designed to operate effectively when used alongside Microsoft Defender or Entra ID, aiming to mitigate data breach and IP loss risks in complex enterprise environments. Additional enterprise solutions CE 25.3 also brings updates to SAP-related offerings, including Document Presentment for SAP Solutions. This product automates the delivery of personalised and timely communications by translating structured SAP data into customer-ready formats, supporting functions such as billing and supplier engagement. It is integrated with both SAP S/4HANA and SAP Business Suite. OpenText Core Service Management, another element of the suite, uses generative AI to power a virtual agent that can assist with IT and enterprise service requests. The platform enables intelligent self-service and workflow automation, aiming to decrease support call volumes and improve productivity. Its codeless configuration and rapid deployment are cited as features supporting organisational agility without extensive developer input. Support and data sovereignty The new OpenText Private Cloud is offered to organisations needing dedicated cloud environments that meet specific regulatory, compliance, and data sovereignty demands, such as retaining data within national borders. OpenText's experience with global data governance is extended through tailored solutions in content management, service management, and security. OpenText Advanced Customer Support (ACS) has also been expanded, now including a flexible, on-demand subscription dubbed UltimateCare alongside prioritised and extended support tiers. The ACS programme is intended to provide strategic, tailored assistance aligned with different stages of a customer's software journey, supplemented by services like Success Planning and Flexible Credits to meet specific client requirements. All the new features in Cloud Editions 25.3 are available, supporting organisations in the areas of AI, cloud management, cybersecurity, and regulatory compliance.

A New Era of AI-Driven Information Management
A New Era of AI-Driven Information Management

Cision Canada

time22-07-2025

  • Business
  • Cision Canada

A New Era of AI-Driven Information Management

OpenText delivers trusted, business-ready AI solutions to help customers work smarter, move faster, and stay secure. WATERLOO, ON, /CNW/ -- OpenText™ (NASDAQ: OTEX), (TSX: OTEX) today announced today announced the launch of its Cloud Editions (CE) 25.3, a major release that redefines how organizations harness the power of AI, cloud, and cybersecurity to drive business outcomes. As enterprises worldwide accelerate their digital transformation journeys, CE 25.3 delivers a comprehensive suite of innovations designed to help customers work smarter, move faster, and stay secure in an increasingly complex digital landscape. CE 25.3 brings together the strength of OpenText Business AI, Business Clouds, and Business Technology—enabling organizations to turn information into an advantage through unified digital operations. This release introduces a new generation of AI-powered assistants, developer productivity tools, cloud-native platforms, and cybersecurity enhancements—all purpose-built to unlock the full value of enterprise information. From enabling knowledge workers with conversational AI to transforming customer communications and securing sensitive content, CE 25.3 reflects OpenText's commitment to delivering trusted innovation at scale. "Organizations across industries are rapidly adopting AI to drive smarter operations but scaling it securely and responsibly in the cloud remains a challenge. With Cloud Editions 25.3, we're delivering SaaS applications—like Core Content, Core Service Management, MyAviator and DevOps Aviator—that empower knowledge workers to move faster and smarter," said Mark J. Barrenechea, OpenText CEO & CTO. New innovations in CE 25.3 include: Business AI MyAviator: The Personal Digital Worker for the Enterprise Introduced earlier in the month, at the heart of CE 25.3 is MyAviator, a secure, AI-powered personal assistant purpose-built for OpenText customers. Designed for knowledge workers seeking the benefits of AI while keeping information private and secure, MyAviator enables users to search and summarize all content types in a personal workspace — finding, synthesizing, drafting, and transforming documents into actionable formats like podcasts or reports. Unlike generic AI tools, MyAviator offers enterprise-grade security, multilingual support, and seamless integration with OpenText platforms. DevOps Aviator + GitHub Copilot: AI for Regulated Software Delivery OpenText also introduces DevOps Aviator integration with GitHub Copilot for product lifecycle management (PLM), empowering developers in compliance-heavy industries to automate documentation, test generation, and task breakdowns using natural language prompts. This innovation accelerates delivery while maintaining traceability and governance—bridging developer agility with enterprise-grade oversight. Business Clouds OpenText Core Communications: SaaS Simplicity for Personalized Customer Engagement The new OpenText Core Communications platform sets a new standard for customer communications management (CCM). As OpenText's first multi-tenant SaaS CCM, it enables business users to create, personalize, and deliver compliant communications across channels—without heavy IT involvement. With built-in GenAI, guided onboarding, and omni-channel delivery, Core Communications helps organizations elevate customer experience at scale. OpenText Core Content: Secure and AI-Driven Content Management OpenText Core Content Management delivers AI-powered innovations that help users boost productivity, streamline workflows, and gain deeper insights from their content. Key updates include zero-downtime patching, advanced workflow automation, and a modernized user experience with the new user interface. The company also recently expanded AI capabilities through Amazon Nova and enhanced document processing with intelligent capture tools. Additionally, OpenText Core Content Management achieved Premium Qualification for SAP S/4HANA Public Cloud, offering mid-sized businesses a seamless, cloud-first solution to manage documents and accelerate processes within their SAP environment. Additional innovations release in the latest Cloud Editions release include: OpenText Core Content + SAP S/4HANA Public Cloud: Cloud-First Content Management OpenText's Core Content Management is now Premium Qualified for SAP S/4HANA Public Cloud, offering enterprises a cloud-first platform for content collaboration, workflow automation, and AI insights. Available in the SAP Store, this new integrated SaaS offering supports key business processes like order-to-cash and procure-to-pay, while keeping users in their familiar SAP interface. OpenText Core TDR with Content Management: AI-Driven Cybersecurity for Enterprise Content To address rising cyber threats, OpenText is bringing secure information management with Threat Detection & Response (TDR) integrated into OpenText Content Management. Using behavioral analytics and AI, this solution helps security teams detect insider threats and anomalous behavior as users engage with intellectual property stored in content management systems. This new frontier of potential insider threats can be detected by OpenText TDR to reduce the risk of data breaches and IP loss—especially when paired with Microsoft Defender or Entra ID. OpenText Document Presentment for SAP Solutions The AI-powered Document Presentment for SAP Solutions is designed to help IT and customer experience leaders deliver accurate, personalized, and timely communications at scale. Seamlessly integrated with SAP S/4HANA and SAP Business Suite, the solution empowers organizations to translate ERP data elements and structured data within SAP into customer-ready personalized communications, saving significant steps and time for operations to get the right outreach to the right customers at the right time securely. Whether it is invoices that need to be paid or vendors that need to take an action, OpenText Document Presentment for SAP Solutions will lift knowledge worker productivity. OpenText Core Service Management OpenText™ Core Service Management leverages powerful AI capabilities to transform IT and enterprise service delivery. With a generative AI virtual agent, users can resolve issues faster through intelligent self-service, automated workflows, and contextual guidance—reducing call volumes and boosting productivity. Its codeless configuration and fast deployment ensure organizations can adapt quickly without developer support, all while delivering a modern, intuitive user experience Business Technology OpenText Private Cloud Delivers Trusted Data Sovereignty at Scale OpenText Private Cloud empowers organizations to meet stringent regulatory, compliance, and data sovereignty requirements by offering secure, dedicated cloud environments tailored to regional and industry-specific mandates. OpenText Private Cloud can be tailored to meet country-specific requirements to help customers keep data, processes, and governance within the borders of a specific country. With decades of experience managing mission-critical information and deep expertise in global data governance, OpenText delivers trusted, compliant cloud solutions at scale. OpenText Private Cloud solutions in content management, service management, and security ensure customers retain full control over their data while benefiting from the agility and innovation of the cloud. OpenText Advanced Customer Support: Proactive Expertise and Personalized Guidance to Maximize OpenText Investments Advanced Customer Support (ACS) is designed to enhance the support experience for OpenText customers. ACS provides customers with proactive, personalized, and strategic support solutions specifically aligned to value stages of their software journey. The comprehensive ACS portfolio provides three foundational tiers of support including Extended, Priority and Premium Support. Additionally, customers can now benefit from an enhanced offering OpenText UltimateCare, a new flexible on-demand subscription of support services. From UltimateCare to Success Planning to Flexible Credits, these new support services from OpenText are designed to drive customer success. Availability The innovations included in CE 25.3 are currently available. For more information, visit Additional Resources About OpenText OpenText™ is the leading Information Management software and services company in the world. We help organizations solve complex global problems with a comprehensive suite of Business Clouds, Business AI, and Business Technology. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at Connect with us: Twitter | LinkedIn Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our website, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our website ( Such social media channels may include the Company's or our CEO's blog, Twitter account or LinkedIn account. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.

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