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Matalan implements Toshiba's next-gen retail software solution
Matalan implements Toshiba's next-gen retail software solution

Yahoo

time2 days ago

  • Business
  • Yahoo

Matalan implements Toshiba's next-gen retail software solution

UK's fashion and homeware value retailer Matalan is implementing the VisualStore commerce platform, developed by Toshiba Global Commerce Solutions, for faster, smoother and connected shopping across multiple channels. The collaboration is set to improve Matalan's in-store experience. VisualStore empowers Matalan's IT and retail teams to swiftly introduce new point-of-sale features. Its self-enablement capabilities, such as an screen designer and advanced promotion tools, allow for in-house updates and reduce the need for external support. This facilitates more efficient handling of transactions, including loyalty redemptions and online order pickups, while granting store staff more autonomy in service delivery. The upgrade will also include 1,800 in-store devices to Toshiba's latest hardware, ensuring a more responsive and modern shopping environment. Pilot deployment of the VisualStore platform is scheduled for late summer 2025, with a complete rollout in all Matalan stores anticipated by spring 2026. Toshiba Global Commerce Solutions software UK and Ireland head Martin Ward stated: 'We introduced our software proposition to the UK market last year to empower retailers with tools to better serve their customers. 'Throughout the process with Matalan, we demonstrated how our software is fully featured and more flexible, enabling retailers to manage and update capabilities independently, with no ongoing costs. We believe self-enablement is the future of retail technology, and we're thrilled to lead this shift. Securing our first deal in such a short timeframe is testament to the strength of our solution.' Since the partnership's inception in 2017, Toshiba has provided Matalan with point-of-sale hardware solutions. The progression to Toshiba's VisualStore commerce platform offers streamlined shopping, making it quicker, smoother, and more integrated. Matalan IT and transformation director Chris Salkeld stated: "We're delighted to be expanding our partnership with Toshiba, [which] shares our commitment to delivering innovative solutions that improve the experience for both our customers and our colleagues. We're always trying to find new ways to serve our customers better and look forward to rolling out the VisualStore platform across our stores.' "Matalan implements Toshiba's next-gen retail software solution " was originally created and published by Retail Insight Network, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio

Matalan Partners With Toshiba Global Commerce Solutions to Enhance In-Store Experience
Matalan Partners With Toshiba Global Commerce Solutions to Enhance In-Store Experience

Business Wire

time4 days ago

  • Business
  • Business Wire

Matalan Partners With Toshiba Global Commerce Solutions to Enhance In-Store Experience

LONDON--(BUSINESS WIRE)-- Toshiba Global Commerce Solutions, a global leader in retail technology, is pleased to announce the expansion of its partnership with Matalan, one of the UK's leading fashion and homeware value retailers. We're delighted to be expanding our partnership with Toshiba, who shares our commitment to delivering innovative solutions that improve the experience for both our customers and our colleagues. We're always trying to find new ways to serve our customers. Share The relationship, which began in 2017 with the rollout of Toshiba's point-of-sale hardware solutions across Matalan's store estate, now progresses as Matalan becomes the first retailer in the United Kingdom to implement Toshiba's VisualStore Commerce Platform. This next-generation retail software solution will make shopping faster, smoother, and more connected across channels. The VisualStore platform will allow Matalan's IT and retail teams to implement new point-of-sale functionality quickly and independently. The platform's self-enablement features, including an intuitive screen designer, cutting edge promotion tool, and configuration management, allow store teams to make updates without relying on third-party support. Everyday transactions, from loyalty redemptions, promotions, and online order pickups, are handled more efficiently and flexibly, all while giving store staff greater control over how services are delivered. 'We introduced our software proposition to the UK market last year to empower retailers with tools to better serve their customers,' said Martin Ward, Head of Software UK&I at Toshiba Global Commerce Solutions. 'Throughout the process with Matalan, we demonstrated how our software is fully featured and more flexible, enabling retailers to manage and update capabilities independently, with no ongoing costs. We believe self-enablement is the future of retail technology, and we're thrilled to lead this shift. Securing our first deal in such a short timeframe is testament to the strength of our solution.' Matalan's Director of IT & Transformation, Chris Salkeld, commented, "We're delighted to be expanding our partnership with Toshiba, who shares our commitment to delivering innovative solutions that improve the experience for both our customers and our colleagues. We're always trying to find new ways to serve our customers better and look forward to rolling out the VisualStore platform across our stores.' Implementation workshops are already complete, with pilot deployment set for late summer 2025 and full rollout across Matalan stores planned by spring 2026. As part of the project, Matalan will also upgrade approximately 1,800 in-store devices to Toshiba's latest generation hardware, ensuring an even more responsive, reliable, and modern experience. Andrew McDaniel, Managing Director and SVP of Europe at Toshiba Global Commerce Solutions, concluded, 'We're proud to support Matalan on this journey. Our partnership reflects Toshiba's dedication to helping retailers thrive in an ever-evolving retail landscape.' About Toshiba Global Commerce Solutions Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organisation of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale and transform retail experiences that anticipate and fulfill consumers' ever-changing needs. Visit and engage with us on X, formerly known as Twitter, Facebook, LinkedIn, Instagram, and YouTube, to learn more. Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange. About Matalan Matalan is a leading UK and international fashion and homeware retailer, with a mission to be the first choice for outstanding family value. With a large store network in excess of 270 UK and international stores and integrated e-commerce platform, Matalan is a trusted brand which puts its customer at the heart of its business and delivers unrivalled product choice and exceptional style and quality to over 11 million loyal shoppers every year. Matalan is famously committed to offering a compelling value focused fashion and home offering, that continues to help millions of UK household budgets go further.

Toshiba Highlights Dedication to Retail Innovation at the Retail Technology Show 2025
Toshiba Highlights Dedication to Retail Innovation at the Retail Technology Show 2025

Yahoo

time24-02-2025

  • Business
  • Yahoo

Toshiba Highlights Dedication to Retail Innovation at the Retail Technology Show 2025

LONDON, February 24, 2025--(BUSINESS WIRE)--Toshiba Global Commerce Solutions proudly continues its role as the sponsor of the Retailers Lounge at the Retail Technology Show, to be held on 2-3 April 2025 at its new venue, ExCel London. The Retailers Lounge offers an exclusive space for retailers to network, catch up on work, or simply unwind with a coffee. Within this setting, Toshiba will present its Innovation Zone, showcasing cutting-edge technologies designed to adapt to diverse retail environments and be customised for specific in-store needs: TCx® 820 All-in-One Point-of-Sale: Combining sleek design with robust performance, this versatile POS system is available in six screen sizes and multiple formats. At the show, the TCx 820 will be integrated with Toshiba's VisualStore Suite, demonstrating its ability to deliver personalised shopping experiences while meeting the demands of dynamic retail environments. TCx® EDGEcam+: Powered by the award-winning ELERA® Commerce Platform, this advanced AI and sensor-driven technology enhances real-time monitoring of customer behavior at checkout. Demonstrated on the TCx SMART wing self-checkout, this technology equips retailers with powerful tools to strengthen profit protection while improving the overall shopping experience. Preview of New Mobile Solutions: Toshiba introduces its mobile TCx® M7 SoftPOS handheld, combining convenience and functionality for modern retail, alongside the versatile TCx® M11 convertible tablet, designed to optimise operational efficiency and enhance customer interactions across retail and hospitality spaces. "Our dedication to the retail industry drives the innovation we deliver," said David Beer, General Manager UK&I at Toshiba Global Commerce Solutions. "Through our comprehensive ecosystem of hardware, software, and services, Toshiba empowers retailers to 'Create Your Tomorrow' today. By integrating AI, computer vision, and other transformative technologies, we provide solutions that address the full spectrum of retail needs." Martin Ward, Head of Software at Toshiba Global Commerce Solutions, will present a session titled 'AI in Retail: Are We Doing It Right?' on the Spotlight Stage. Scheduled for Thursday, 3 April at 12:10, this presentation will offer valuable insights into the application of AI in the retail sector. Retailers can also book a meeting with Toshiba experts to discuss tailored solutions for their businesses. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organisation of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale and transform retail experiences that anticipate and fulfill consumers' ever-changing needs. Visit and engage with us on X, formerly known as Twitter, Facebook, LinkedIn, Instagram, and YouTube, to learn more. Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange. About Retail Technology Show Launched in April 2021, the Retail Technology Show is brought to you by the experienced team who previously organised the UKs largest retail exhibition: RetailEXPO (formerly RBTE). For ten years we've been showing how to evolve ahead of the market, building a community of retailers, brands and hospitality providers with the courage to seize the opportunities ahead. View source version on Contacts MEDIA CONTACT: Toshiba Global Commerce SolutionsNicole PearsonMarketing Manager UK& Sign in to access your portfolio

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