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Medicare clinics clock up key statistic
Medicare clinics clock up key statistic

Perth Now

time21-05-2025

  • Health
  • Perth Now

Medicare clinics clock up key statistic

The Albanese government is hailing a milestone for its Medicare Urgent Care Clinics, which played a key role in Labor's election campaign. More than 1.5 million Australians have turned to one of the clinics for treatment as of May 16, saving the health system an estimated $254m in avoided hospital visits. Health Minister Mark Butler said the clinics had become a 'vital part' of the nation's health system in just two years. 'They're starting to take the pressure off hospitals and patients, delivering fully bulk billed care quickly and with no appointment needed,' he said. 'By July next year, another 50 Urgent Care Clinics will open their doors to patients, and 4 in 5 Australians will live within a 20-minute drive of a Medicare Urgent Care Clinic.' . Health Minister Mark Butler (right) says the Medicare Urgent Care Clinics are taking pressure of hospitals. Jason Edwards / NewsWire Credit: News Corp Australia The clinics aim to provide bulk-billed care to Australians in need of treatment for urgent but not life-threatening conditions seven days a week for extended business hours. Patients with a Medicare card are able to walk in, no appointment needed, and be seen by a GP or nurse. Prime Minister Anthony Albanese often whipped out his own Medicare card on the campaign trail to push the clinics and the government's ongoing plan for them, which Labor identified as a key reason for the government's win. Anthony Albanese made the Medicare Urgent Care Clinics a key part of his successful election campaign. Jason Edwards / NewsWire Credit: News Corp Australia According to an interim report, the median waiting time at Medicare UCCs was 30 minutes – half as long as a patient would wait in an emergency department – and are almost three times more likely to be seen within the first 60 minutes. The most common reasons for attending were for respiratory, musculoskeletal and skin conditions. In 2023, the first Urgent Care Clinic opened in Logan, Queensland to kickstart Labor's promise to ease pressure on hospitals and emergency departments. The government at the time pledged $771.6m over five years to open and operate the UCC network. A second Interim Evaluation Report is due later in the year.

Australian Government Doubles Down on Urgent Care Clinics
Australian Government Doubles Down on Urgent Care Clinics

Medscape

time21-05-2025

  • Health
  • Medscape

Australian Government Doubles Down on Urgent Care Clinics

The Australian government has bet big on Medicare Urgent Care Clinics (UCCs) and is now winning over some previously skeptical general practitioners (GPs). Still, not everyone is convinced that these clinics will relieve the pressure on emergency departments. Since 2022, the government has spent hundreds of millions of dollars establishing 87 Medicare UCCs around the country. It is now doubling down on this investment, with 50 more clinics planned. Medicare UCCs offer free or bulk-billed healthcare services for urgent conditions that are not life-threatening. So far, almost 1.5 million people have visited these centers. 'Medicare UCCs have already delivered significant benefits for Australians through high-quality, accessible, walk-in care,' a spokesperson for the Department of Health, Disability and Ageing told Medscape Medical News . The Royal Australian College of GPs (RACGP) and the National Council of Primary Care Doctors raised serious concerns about the expansion of the Medicare UCCs before the federal election, arguing that it would be more cost-effective to fund general practices. RACGP's Stance Softens Following the Labor Party's landslide victory, however, it's clear that these Medicare UCCs are here to stay. Moreover, they are offering some RACGP members high paying and interesting work. 'GPs working in UCCs report a high level of job satisfaction,' Sneha Wadhwani, MBChB, regional clinical director for New South Wales and head of GP Wellbeing at ForHealth, told Medscape Medical News . ForHealth runs 36 Medicare UCCs and is the largest provider of bulk-billed primary care services in Australia. Sneha Wadhwani, MBChB 'The 2 PM to 10 PM shifts really suit me because I'm wanting to work in my other role as associate professor [of urgent care] at the University of the Sunshine Coast,' John Adie, MBChB, PhD, clinical director of the South Brisbane Medicare UCC, told Medscape Medical News . Adie's clinic is located within a general practice and is staffed by one primary care physician and one nurse 7 days per week. Just over half (55%) of presentations at the clinic are for minor infections such as bronchitis or tonsillitis. Around 20% relate to minor injuries, including wounds that can be closed with stitches, glue, or Steri-Strips; fractures; or foreign bodies that can be removed from ears with air suction and from eyes with a slit lamp. 'If you come to us, there's a 97% chance that you will not have to go to the emergency department,' said Adie. John Adie, MBChB, PhD As the Medicare UCCs have become more established, the RACGP's stance seems to have softened. 'We value the work that our members are doing in those clinics, and we're keen to support them,' Michael Wright, MBBS, PhD, president of the RACGP, told Medscape Medical News . Underlying Problems Remain An interim evaluation published in March showed that Medicare UCCs were performing well, with median waiting times of 14.5 minutes. About 46% of patients avoid an emergency department visit by attending a UCC. But the evaluation also showed room for improvement. 'We're keen to work with the government to address some of the problems that have been identified,' said Wright. Michael Wright, MBBS, PhD The Medicare UCCs are substantially cheaper than emergency departments. Each presentation at a UCC costs $246.50 instead of $616 at an emergency department. But this amount is 'more than five times what a GP consult rebate is for a 20-minute consultation,' said Wright. It is difficult to determine the impact of Medicare UCCs on emergency departments without a more rigorous analysis, Henry Cutler, PhD, professor of health economics and director of the Macquarie University Centre for the Health Economy in Sydney, told Medscape Medical News . 'It needs more of an academic approach to evaluate these programs,' he said. Henry Cutler, PhD Medicare UCCs are a 'Band-Aid solution' that does not address the underlying problems that are putting pressure on emergency departments, Charlotte Hespe, MBBS, PhD, the head of General Practice at The University of Notre Dame in Sydney, told Medscape Medical News . The main problem is patients' decision not to see their GP for preventive care and chronic disease management because it is too expensive, she added. Charlotte Hespe, MBBS, PhD Bulk-billing rates are declining because government funding has not kept pace with the costs of running a general practice. Relief seems to be on the way, however, with $7.9 billion being allocated toward supporting general practices to bulk bill starting November 1. Medicare UCCs are offering 'massive hourly rates,' making it 'hard for us to compete for that workforce,' Toby Gardner, MBBS, director of a private UCC in Launceston, told Medscape Medical News . Gardner's clinic lost state government funding after the Medicare UCCs were established. 'It's made it harder for us to remain financially viable,' he said. Toby Gardner, MBBS Despite these setbacks, the private clinic has used its relationships with local pathology and x-ray providers to keep patients out of public hospital emergency departments, which previously had some of the worst waiting times in the country. Another concern about Medicare UCCs is fragmentation of care. 'Only 68% of patient presentations to Medicare UCCs resulted in an electronic discharge summary being sent to the GP,' said Wright. 'Better transitions of care are the key to preventing hospital admissions and readmissions and saving costs.' Wadhwani, Adie, Wright, Cutler, Hespe, and Gardner reported having no relevant financial relationships.

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