4 days ago
Fakenham-based family business is built on loyalty
National Pallet Services (NPS) is a trusted, family-run business that has been serving Norfolk and the surrounding areas for 37 years.
Based near Fakenham, NPS specialises in the supply of both new and reconditioned pallets, ensuring that businesses have access to cost-effective and sustainable options.
'Upon request, our pallets are treated to comply with ISPM15 regulations, making them suitable for international shipping,' said NPS director James Clayton. 'We also offer bespoke crates and boxes, catering to specific packaging requirements.'
NPS has built a reputation for quality and holds ISO 9001:2015 and ISO 14001:2015 certifications – the internationally recognised standards for quality and environmental management systems.
Its fleet of vehicles ensures reliable delivery across East Anglia and, as a licensed waste carrier, the business is also able to provide pallet collection and recycling services, supporting sustainability in the industry.
Its quality service and commitment to providing dependable solutions have helped NPS to grow a loyal customer base, and it has also maintained good staff retention in its 30-plus years of operation.
'One employee, wood saw operator Michael Frammingham, will be retiring in June this year,' said James. 'He has been employed with us since November 1993!'
Michael Frammingham retires this year after joining National Pallet Services in 1993 (Image: Newsquest)
James added that community outreach is another important value of the Norfolk firm, which has supported Fakenham Football Club and Fakenham Cricket Club in the past. It is also an annual sponsor of the Aylsham Show and has supplied waste wood for the Blakeney Fireworks show for many years.
With a strong commitment to its roots as a local, reliable business, NPS also embraces the future.
'We have invested in new technology and machinery over the past few years, including an on-site biomass boiler and kiln,' said James. 'We have also fitted external dust extractors to all saws.'
NPS is aiming to continue improving its offering for customers moving forward.
James added: 'We are looking to invest in a sawdust waste compactor, which will allow us to turn waste sawdust into fuel.'
Contact National Pallet Services on 01485 529 030 or email
For more info, visit
