Latest news with #MidaSolutions
Business Wire
27-05-2025
- Business
- Business Wire
NUSO Expands EMEA Presence with Comprehensive Unified Communications Suite
PADUA, Italy--(BUSINESS WIRE)--NUSO, a global provider of business communications and collaboration solutions, announces the rebranding of its subsidiary, Mida Solutions, to NUSO Italia Srl, strengthening its presence across Europe, the Middle East, and Africa (EMEA). NUSO Italia's expanded offerings in the EMEA region enable partners to deliver a broader, more competitive communications offering. By integrating NUSO's scalable Unified Communications portfolio with NUSO Italia's (formerly Mida Solutions) established contact center and compliance recording capabilities, partners can provide a full suite of services — including voice, messaging, collaboration, mobility, and compliance recording — designed to meet complex business requirements. This move improves partner access to advanced solutions, shortens deployment cycles, and creates new opportunities for market expansion. 'We've expanded further into EMEA in response to strong NUSO reseller demand,' said Matt Siemens, CEO of NUSO. 'We are actively working to support our Partners in driving their customers' digital transformation.' Following the December 2023 acquisition of Mida Solutions and NUSO Italia's registration as a licensed service provider in Italy, the company now offers: Hosted Voice & SIP Trunking: Cloud-native solutions with advanced voice, messaging, collaboration, mobility, and web-based admin tools. Contact Center as a Service (CCaaS): Multichannel customer engagement, real-time analytics, intelligent call routing, and support for hybrid workforces. Compliance Recording: Secure audio/screenshare/video recording with AI-driven transcription and sentiment analysis. Comprehensive Communications Suite: Combined with UCaaS, SIP Trunking, and ownership of a global carrier network built on a cloud-native platform, NUSO offers unmatched flexibility and ease of partnership for MSPs and system integrators. 'NUSO is unique in the market — combining carrier-grade infrastructure with a robust UC and contact center offering,' said Marco Cortese, Director of Sales, Europe. 'The combination of services from NUSO and NUSO Italia creates a powerful value proposition for our partners and their customers.' NUSO Italia Srl will continue to serve its existing customers and expand its reach with the support of its dedicated local team, now backed by NUSO's global resources and investments. About NUSO NUSO connects businesses with their customers simply, reliably, and affordably. Focused on small and midsize businesses, NUSO delivers advanced Unified Communications and Collaboration (UC&C) solutions without the complexity or cost of traditional enterprise-grade platforms. Known for its resilient, redundant infrastructure and responsive support, NUSO maintains an ISO 27001:2022 certification, underlining its commitment to secure and reliable global communication services. Learn more at
Yahoo
27-05-2025
- Business
- Yahoo
NUSO Expands EMEA Presence with Comprehensive Unified Communications Suite
Mida Solutions Rebrands as NUSO Italia, Offering Enhanced Cloud Communications Capabilities PADUA, Italy, May 27, 2025--(BUSINESS WIRE)--NUSO, a global provider of business communications and collaboration solutions, announces the rebranding of its subsidiary, Mida Solutions, to NUSO Italia Srl, strengthening its presence across Europe, the Middle East, and Africa (EMEA). NUSO Italia's expanded offerings in the EMEA region enable partners to deliver a broader, more competitive communications offering. By integrating NUSO's scalable Unified Communications portfolio with NUSO Italia's (formerly Mida Solutions) established contact center and compliance recording capabilities, partners can provide a full suite of services — including voice, messaging, collaboration, mobility, and compliance recording — designed to meet complex business requirements. This move improves partner access to advanced solutions, shortens deployment cycles, and creates new opportunities for market expansion. "We've expanded further into EMEA in response to strong NUSO reseller demand," said Matt Siemens, CEO of NUSO. "We are actively working to support our Partners in driving their customers' digital transformation." Following the December 2023 acquisition of Mida Solutions and NUSO Italia's registration as a licensed service provider in Italy, the company now offers: Hosted Voice & SIP Trunking: Cloud-native solutions with advanced voice, messaging, collaboration, mobility, and web-based admin tools. Contact Center as a Service (CCaaS): Multichannel customer engagement, real-time analytics, intelligent call routing, and support for hybrid workforces. Compliance Recording: Secure audio/screenshare/video recording with AI-driven transcription and sentiment analysis. Comprehensive Communications Suite: Combined with UCaaS, SIP Trunking, and ownership of a global carrier network built on a cloud-native platform, NUSO offers unmatched flexibility and ease of partnership for MSPs and system integrators. "NUSO is unique in the market — combining carrier-grade infrastructure with a robust UC and contact center offering," said Marco Cortese, Director of Sales, Europe. "The combination of services from NUSO and NUSO Italia creates a powerful value proposition for our partners and their customers." NUSO Italia Srl will continue to serve its existing customers and expand its reach with the support of its dedicated local team, now backed by NUSO's global resources and investments. About NUSO NUSO connects businesses with their customers simply, reliably, and affordably. Focused on small and midsize businesses, NUSO delivers advanced Unified Communications and Collaboration (UC&C) solutions without the complexity or cost of traditional enterprise-grade platforms. Known for its resilient, redundant infrastructure and responsive support, NUSO maintains an ISO 27001:2022 certification, underlining its commitment to secure and reliable global communication services. Learn more at View source version on Contacts Media Contact Serena Rigato Marketing & Communications+39 049760185marketing@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Zawya
29-04-2025
- Business
- Zawya
Kalaam Telecom signs strategic deal with Mida Solutions and FVC
Kalaam Telecom, a leading regional digital solutions provider, Mida Solutions, a NUSO company, and First Video Communications (FVC), have signed a strategic agreement aimed at delivering a seamless one-stop-shop experience for businesses operating in the Middle East region. This collaboration marks a significant milestone in the provision of 'cutting-edge contact centre as-a-service (CCaaS)' and 'unified communications as-a-service (UCaaS)', 'compliance call recording', and 'advanced analytics' regulations in the region. Under this agreement, Mida Solutions' products will be distributed by FVC across the region via Kalaam Telecom, who will be an exclusive managed service provider (MSP) offering Mida applications as SaaS coupled with end-to-end managed services, hosted locally in Kalaam Private Cloud in Bahrain and Saudi Arabia, thus ensuring data sovereignty and regulatory requirements around VOIP and data residency regulations in the respective region. This partnership enables organisations to leverage SaaS contact centre and call recording services with local language support, turn-key solutions and on-the-ground service availability throughout the MEA region via Kalaam Telecom operations in Bahrain and Saudi Arabia. By hosting these solutions in Kalaam Telecom data centres in Bahrain and Saudi Arabia, Kalaam Telecom will meet the stringent data residency requirements of organisations, including compliance with SAMA regulations, GDPR, MIFID II, PCI, HIPAA and other International privacy and financial regulations. The local hosting capability is a crucial asset for companies operating in the Saudi Arabian market. Mida Solutions' products are Microsoft Teams-certified and compatible with Zoom, catering to organisations with hybrid communication environments, integrating seamlessly with both traditional PBX systems and modern cloud platforms like Microsoft Teams and Zoom. Marco Cortese, country manager at Mida Solutions, said, 'This tri-party agreement signifies the evolution of our partnership with FVC. Our aim is to provide tangible solutions for companies in Bahrain and Saudi Arabia transitioning to advanced communication systems. 'With Kalaam Telecom on board, we can now offer a comprehensive one-stop shop solution with local hosting in both Bahrain and Saudi Arabia, setting a new standard for compliance and service quality.' Expressing his thoughts on the collaboration, Kalaam Telecom group chief executive Veer Passi said, 'We are thrilled to be part of this strategic collaboration with Mida Solutions and FVC, offering local hosting solutions in Bahrain and Saudi Arabia. 'This partnership underscores our commitment to providing innovative solutions customised and tailored for the needs of enterprises while ensuring data sovereignty for organisations across the MEA region.' This partnership between Kalaam, Mida Solutions, and FVC sets a new benchmark in the provision of cutting-edge communication solutions in the MEA region, empowering organisations with the tools to thrive in today's dynamic business landscape. Copyright 2022 Al Hilal Publishing and Marketing Group Provided by SyndiGate Media Inc. (
Yahoo
29-04-2025
- Business
- Yahoo
Kalaam Telecom, Mida Solutions and FVC enter Strategic Alliance to Elevate Comprehensive CCaaS & UCaaS Solutions in Saudi Arabia & Bahrain
RIYADH, Saudi Arabia, April 29, 2025 /PRNewswire/ -- Kalaam Telecom, a leading Regional Digital Solutions Provider, Mida Solutions, a NUSO Company and FVC, First Video Communications are proud to announce the signing of a strategic agreement aimed at delivering a seamless one-stop-shop experience for businesses operating in the Middle East region. This collaboration marks a significant milestone in the provision of cutting-edge Contact Center as-a-Service (CCaaS) and Unified Communications as-a-Service (UCaaS), Compliance Call Recording, and Advanced Analytics regulations in the region. Under this agreement, Mida Solutions' products will be distributed by FVC across the region via Kalaam Telecom, who will be an exclusive Managed Service Provider, MSP, offering Mida applications as SaaS coupled with end-to-end managed services, hosted locally in Kalaam Private Cloud in Saudi Arabia and Bahrain, thus ensuring data sovereignty and regulatory requirements around VOIP and data residency regulations in the respective region. This partnership enables organizations to leverage SaaS contact center and call recording services with local language support, turn-key solutions and on-the-ground service availability throughout the MEA region via Kalaam Telecom operations in Saudi Arabia and Bahrain. By hosting these solutions in Kalaam Telecom data centers in the Kingdom of Saudi Arabia and Bahrain, Kalaam Telecom will meet the stringent data residency requirements of organizations, including compliance with SAMA regulations, GDPR, MIFID II, PCI, HIPAA and other International privacy and financial regulations. The local hosting capability is a crucial asset for companies operating in the Saudi Arabian market. Mida Solutions' products are Microsoft Teams-certified and compatible with Zoom, catering to organizations with hybrid communication environments, integrating seamlessly with both traditional PBX systems and modern cloud platforms like Microsoft Teams™ and Zoom™. Marco Cortese, Country Manager at Mida Solutions, remarked, "This tri-party agreement signifies the evolution of our partnership with FVC. Our aim is to provide tangible solutions for companies in Saudi Arabia and Bahrain transitioning to advanced communication systems. With Kalaam Telecom on board, we can now offer a comprehensive one-stop shop solution with local hosting in both Saudi Arabia and Bahrain, setting a new standard for compliance and service quality." Expressing his thoughts on the collaboration, Veer Passi, Group CEO of Kalaam Telecom commented, "We are thrilled to be part of this strategic collaboration with Mida Solutions and FVC, offering local hosting solutions in Saudi Arabia and Bahrain. This partnership underscores our commitment to providing innovative solutions customized & tailored for the needs of Enterprises while ensuring data sovereignty for organizations across the MEA region." This partnership between Kalaam, Mida Solutions, and FVC sets a new benchmark in the provision of cutting-edge communication solutions in the MEA region, empowering organizations with the tools to thrive in today's dynamic business landscape. About Us Mida Solutions is an ISO 27001 and ISO 9001 certified provider of communication and collaboration solutions, specializing in advanced software for call recording and contact centers. Both its Contact Center and Recorder products are officially certified for Microsoft Teams, and compatible with Zoom, reflecting Mida Solutions' commitment to international standards and high-performance telecommunications platforms. The company's solutions deliver reliability and quality tailored to modern enterprise requirements. Mida Solutions is part of NUSO LLC, a U.S. service provider dedicated to delivering advanced cloud-based communications solutions. NUSO LLC's expertise and global footprint further strengthen Mida Solutions' capabilities, ensuring robust and innovative offerings for customers worldwide. Kalaam Telecom Group (Kalaam) is a trusted digital solutions provider, serving SME's, Enterprise regionally with licensed operations in Bahrain, Kuwait, KSA and Telecom Carriers & hyperscalers globally. Headquartered in Bahrain, and with offices in Saudi Arabia, Kuwait, UAE, Jordan, and UK, Kalaam has pioneered next-gen digital solutions like Connectivity, Cloud, Cybersecurity, Managed Networks, ICT, Voice & Communication, Data Center accelerating digital transformation in the GCC with an accumulated legacy of 30+ years. Kalaam provides a portfolio of cutting-edge digital solutions that are tailored to the needs of businesses of all sizes in key markets and verticals across the region, including BFSI, Education, Government, Hospitality, Healthcare, Retail, Manufacturing and more. Kalaam's fully owned terrestrial cable system, Kalaam Network Optical Transit (KNOT), spanning Kuwait, Bahrain, KSA, UAE and Qatar is now coupled with consortium ownership in undersea cable Europe-India Gateway (EIG), a 15,000 km international fiber-optic submarine cable system covering 12 countries from India and the Middle East to Europe. In addition, the "Kalaam Iraq Transit" stands out with its unique route, delivering the lowest latency, enhanced resiliency, security, reliability, and overall performance. This innovative route addresses geopolitical risks and capacity constraints, providing a more efficient and reliable path for customers with expanded connectivity options. Through this extensive network, Kalaam is uniquely placed to serve international and regional Telecom Carriers and Enterprises. To know more about Kalaam Telecom Solutions log onto FVC – First Video Communications is a premier value-added distributor offering advanced communications and collaboration solutions. With a strong reputation for delivering certified, market-leading technologies, FVC empowers organizations to adopt agile communication strategies. Additionally, as the exclusive distributor of Mida Solutions in the MEA region, FVC's extensive presence across the territory allows for easier reach to businesses in various MEA countries, ensuring smooth delivery and support of Mida's solutions. Photo - View original content to download multimedia: SOURCE Kalaam Telecom
