Latest news with #MinistryofSports
Hi Dubai
5 hours ago
- Business
- Hi Dubai
Ministry of Sports Launches UX Lab to Enhance Sabbatical Services
The Ministry of Sports has launched a dedicated User Experience Lab (UX Lab) at its Dubai headquarters to improve the digital journey of its sports sabbatical services, reinforcing the UAE's commitment to customer-focused government transformation. The initiative offered a hands-on simulation of the customer experience, enabling participants to assess and provide feedback on current services. Representatives from national sports federations, the Telecommunications and Digital Government Regulatory Authority (TDRA), and the Ministry's own digital transformation and customer happiness teams attended the session. The UX Lab is part of broader efforts under the Government Services 2.0 framework and the Zero Government Bureaucracy programme, both of which aim to simplify public services and eliminate administrative hurdles. Ghanim Mubarak Al Hajeri, Undersecretary of the Ministry of Sports, described the lab as a step towards delivering streamlined, smart services. 'Enhancing customer experiences is at the core of our mission. This initiative allows us to directly engage with service users, gather insights, and co-design better solutions,' he said. Six participants from various sports entities took part in one-hour evaluation sessions, reviewing their digital experience and identifying opportunities for improvement. The Ministry's focus on collaborative service design and operational efficiency reflects its long-term goal of offering frictionless government services that align with evolving user needs and the UAE's digital agenda. News Source: Emirates News Agency
Web Release
2 days ago
- Business
- Web Release
Ministry of Sports organises ‘UX Lab' event for Sports Sabbatical services as part of Zero Government Bureaucracy Program
The Ministry of Sports hosted the 'User Experience Lab' (UX Lab) at its headquarters in Dubai to enhance sports sabbatical services. The event presented an in-depth simulation of the digital customer journey, allowing participants to evaluate the sports sabbatical services offered by the Ministry. Attendees included representatives from various sports federations, the Telecommunications and Digital Government Regulatory Authority (TDRA), and specialists from the Ministry's digital transformation and customer happiness departments. The event highlighted the Ministry's ongoing efforts to enhance the efficiency of government services and simplify the processes for obtaining sports sabbatical services as part of the UAE's Government Services 2.0 framework and the Zero Government Bureaucracy program. In this context, His Excellency Ghanim Mubarak Al Hajeri, Undersecretary of the Ministry of Sports, stated that hosting the UX Lab is a testament to the Ministry's unwavering commitment to providing smart and integrated sports services that streamline transaction procedures for sports entities. In addition, he said: 'Enhancing customer experiences is one of the factors that drive our efforts to design services and simplify procedures. Through this initiative, we look forward to directly involving representatives of sports federations in the process of assessing the services and proposing solutions, further emphasising our belief that remarkable improvements in services begin with customers.' H.E. Al Hajeri added: 'We consider the UX Lab as a meaningful step towards our efforts to offer government services without any administrative complications, using optimisation tools and collaborative designs with customers. Through its results, we aim to make significant enhancements in sports sabbatical services and attain the goals of the Zero Government Bureaucracy Program.' The UX Lab will evaluate the current customers' experience with sports sabbatical services. In line with this, six representatives from sports entities who participated in the event were allocated one hour each to conduct a session assessing their digital journey and exploring opportunities for improvement. The event further aligns with the Ministry's efforts to provide seamless and effective government services focused on customer requirements. The Ministry of Sports continues its efforts to implement quality initiatives that enhance customer experiences and improve access to its services, guided by a customer-centric vision. By employing best practices in government service design, the Ministry aims to streamline processes and boost operational efficiency. This approach ensures smoother and more adaptable service experiences that align with the expectations of sports entities and support the country's digital transformation.
Mid East Info
3 days ago
- Business
- Mid East Info
Ministry of Sports organises ‘UX Lab' event for Sports Sabbatical services as part of Zero Government Bureaucracy Program
H.E. Ghanim Al Hajeri: Including sports entities in service development is a crucial step towards simplifying service procedures without administrative complications, demonstrating our commitment to providing smart and customer-centric services The lab's key goal is to enhance sports sabbatical services and improve customer experiences in collaboration with supporting government agencies. It involves representatives from sports entities in developing solutions and evaluating customer experiences to fulfill their needs with more efficient and flexible services. Leveraging improvement and co-design tools to streamline administrative processes and align with the UAE's digital transformation initiatives. UAE, May 2025- The Ministry of Sports hosted the 'User Experience Lab' (UX Lab) at its headquarters in Dubai to enhance sports sabbatical services. The event presented an in-depth simulation of the digital customer journey, allowing participants to evaluate the sports sabbatical services offered by the Ministry. Attendees included representatives from various sports federations, the Telecommunications and Digital Government Regulatory Authority (TDRA), and specialists from the Ministry's digital transformation and customer happiness departments. The event highlighted the Ministry's ongoing efforts to enhance the efficiency of government services and simplify the processes for obtaining sports sabbatical services as part of the UAE's Government Services 2.0 framework and the Zero Government Bureaucracy program. In this context, His Excellency Ghanim Mubarak Al Hajeri, Undersecretary of the Ministry of Sports, stated that hosting the UX Lab is a testament to the Ministry's unwavering commitment to providing smart and integrated sports services that streamline transaction procedures for sports entities. In addition, he said: 'Enhancing customer experiences is one of the factors that drive our efforts to design services and simplify procedures. Through this initiative, we look forward to directly involving representatives of sports federations in the process of assessing the services and proposing solutions, further emphasising our belief that remarkable improvements in services begin with customers.' H.E. Al Hajeri added: 'We consider the UX Lab as a meaningful step towards our efforts to offer government services without any administrative complications, using optimisation tools and collaborative designs with customers. Through its results, we aim to make significant enhancements in sports sabbatical services and attain the goals of the Zero Government Bureaucracy Program.' The UX Lab will evaluate the current customers' experience with sports sabbatical services. In line with this, six representatives from sports entities who participated in the event were allocated one hour each to conduct a session assessing their digital journey and exploring opportunities for improvement. The event further aligns with the Ministry's efforts to provide seamless and effective government services focused on customer requirements. The Ministry of Sports continues its efforts to implement quality initiatives that enhance customer experiences and improve access to its services, guided by a customer-centric vision. By employing best practices in government service design, the Ministry aims to streamline processes and boost operational efficiency. This approach ensures smoother and more adaptable service experiences that align with the expectations of sports entities and support the country's digital transformation.
Yahoo
5 days ago
- Entertainment
- Yahoo
South Africans pay tribute to acting 'icon' Chweneyagae who died age 40
South Africans are paying tribute to actor Presley Chweneyagae, who has died at the age of 40. In a statement announcing his death, his agency described him as a "South African icon" and one of the country's "most gifted and beloved actors". The South African government published a post on X describing him as "a gifted storyteller whose talent lit up our screens and hearts". Chweneyagae, who was born in 1984 in South Africa's North-West Province, got his big international break after starring in the 2005 film Tsotsi, which earned the country its first Oscar for best foreign language film. Tsotsi, a powerful crime film in which Chweneyagae plays the lead role, explores gang life in a South African township. Chweneyagae also starred in the Nelson Mandela biopic Long Walk to Freedom in 2013, as well as acting in various theatre productions. The South African Film and Television Awards described him as a "true legend of South African cinema" and a "powerhouse performer". The Ministry of Sports, Art and Culture released a statement highlighting his role in the popular South African series River and Cobrizzi. "The Department of Sports, Art and Culture, mourns the loss of a true trailblazer - a storyteller who held the soul of a nation in his craft," Culture Minister Gayton McKenzie said in the statement. Trailblazing African film-maker and Cannes winner dies Idris Elba: Why I'm planning a move to Africa Teenage actress takes on child marriage in role mirroring real life Go to for more news from the African continent. Follow us on Twitter @BBCAfrica, on Facebook at BBC Africa or on Instagram at bbcafrica Africa Daily Focus on Africa
Gulf Today
7 days ago
- Sport
- Gulf Today
Second edition of UAE School Games concludes on successful note in Dubai
The finale of the second edition of the UAE School Games successfully concluded at the Dubai Exhibition Center (DEC) in Expo City Dubai. The tournament was organised by the Ministry of Sports and the UAE National Olympic Committee, in collaboration with the Ministry of Education and various other sports federations and local educational authorities. The closing ceremony was attended by Dr. Ahmad Belhoul Al Falasi, Minister of Sports; Issa Hilal Al Hazami, Chairman of the Sharjah Sports Council; hanim Mubarak Al Hajeri, Undersecretary of the Ministry of Sports; Mohammed Hamza Al Qassim, Undersecretary of the Ministry of Education; Sheikh Suhail Bin Butti Al Maktoum, Assistant Undersecretary for Sports Development and Competitiveness at the Ministry of Sports; Aisha Miran, Director General of Dubai's Knowledge and Human Development Authority (KHDA), Dr. Huda Al Matroushi, President of the UAE Modern Pentathlon Federation; Noura Al Jasmi, President of the UAE Badminton Federation; along with several presidents of national sports federations and officials from the nation's sports and education sectors and related fields. During the ceremony, Falasi honoured the 1,365 male and female students who emerged as victors in various competitions from among 2,686 finalists. Dr. Ahmad Belhoul Al Falasi, Minister of Sports, emphasised the crucial role that the UAE School Games Championship plays in shaping the future of sports in the country. His Excellency stated: "It serves as a platform for identifying and nurturing young talent from an early age. This initiative reflects our dedication to integrating sports into the school environment, encouraging healthy competition, and instilling core values such as discipline, teamwork, and national belonging in our youth. Throughout the championship, we have seen remarkable examples of emerging talents that signal a bright future for Emirati sports." He further emphasised that the School Games reflect a comprehensive model of collaboration between the sports and education sectors, aligning with the UAE's vision to closely integrate athletics within the academic space. He said: 'We are committed to implementing systematic programs for talent identification in partnership with the UAE National Olympic Committee. These efforts are central to achieving one of our key strategic objectives—to have over 30 Emirati athletes compete in the Olympic Games by 2032. We are already making strong progress toward achieving this ambition.' He expressed his gratitude to all partners, including educational and sports organizations, as well as parents, for their vital role in the championship's success. He conveyed pride in the achievements made so far and emphasized the importance of continued efforts to establish school sports as a strong foundation for the long-term development of athletes. He noted that this ongoing dedication is essential for cultivating a new generation of athletes who will enhance the UAE's standing in the international sports arena. The finals showcased intense competition among students aged 9 to 17, representing 875 schools from various emirates across the UAE. Participants competed in 12 sports disciplines, including athletics, swimming, fencing, badminton, judo, taekwondo, archery, football, jiu-jitsu, shooting, chess, and table tennis. The competition concluded with a celebratory awards ceremony, honoring the top three performers in each sport. A total of 1,365 students received gold, silver, and bronze medals in recognition of their outstanding achievements. The UAE School Games welcomes participation from both public and private schools across the country. It is held in three stages. The first stage occurs within schools, where students engage in training and compete in various sports. The second stage takes place at the emirate level, where schools compete locally within their respective emirates. The final stage is when top-performing students from each emirate come together to compete for medals, ultimately determining the championship winners. Medal winners from the School Games Championship in selected sports are then invited to take part in athlete assessment and development programs organized by the Emirates Committee for Elite and High-Level Sports. These evaluations aim to assess the athlete's speed, strength, endurance, potential, and physical characteristics such as height and weight. Based on the results, athletes receive customized training and educational programs to support their development. The Committee, in collaboration with the relevant national sports federations, continually monitors each athlete's progress with the goal of preparing them to represent the UAE in international and Olympic competitions. The primary goal of the School Games is to discover and nurture sporting talent within UAE schools, creating skilled athletes through training and development programs led by the Ministry of Sports. This initiative aims to empower young athletes to strengthen national teams and play a key role in advancing the National Sports Strategy 2031 objectives.
