Latest news with #Mint®
Yahoo
6 days ago
- Business
- Yahoo
Fly, Ride, Explore: JetBlue and Brightline Launch Partnership Offering More Travel Connections Across Florida
The first intermodal agreement for JetBlue, Brightline's high-speed rail service will enhance connectivity and convenience for customers traveling on combined itineraries through Central and South Florida NEW YORK, June 03, 2025--(BUSINESS WIRE)--JetBlue (NASDAQ: JBLU) and Brightline, America's first and only privately owned, operated, and maintained passenger rail system, today announced a new partnership that offers customers a seamless air-and-rail booking experience for travel across Central and South Florida. For the first time, JetBlue customers can book Brightline tickets directly on as part of a combined itinerary providing even more options to get to and from cities like Miami, Fort Lauderdale, West Palm Beach, and Orlando. "As we continue to grow in Florida and offer more flights to and from cities like Fort Lauderdale, West Palm Beach, and Orlando, our partnership with Brightline helps us deliver even more value and convenience to our customers," said Dave Jehn, vice president, network planning and airline partnerships, JetBlue. "JetBlue and Brightline share a commitment to innovation and great service, and together we're expanding transportation options for all of our customers to get to where they want to go, whether they're starting their journey, heading to their final destination, or adjusting plans along the way." Brightline provides easy connections between JetBlue flights and stations in Miami, Aventura, Fort Lauderdale, Boca Raton, West Palm Beach, and Orlando. The Orlando station, located at Orlando International Airport, allows for effortless transfers between air and rail. In South Florida, Brightline offers shuttle service between airports and nearby stations, included in the JetBlue air-and-rail booking for added convenience. When booking JetBlue's Mint® or core experience, customers can be matched with Brightline's available Premium or Smart fare classes, respectively. "We are proud to partner with JetBlue to enhance connectivity throughout Florida," said Barbara Drahl, senior vice president of marketing and commercial strategy at Brightline. "This partnership enables travelers to book a single ticket for both air and rail, offering a fast, reliable, and eco-friendly rail transportation option while seamlessly connecting to JetBlue's extensive network." JetBlue customers with air-and-rail itineraries can take advantage of Brightline's comfortable and reliable train service, which includes high-speed connectivity, spacious seating, a premium onboard experience, and direct access to beloved destinations across Central and South Florida. In addition to expanding travel options for new bookings, this agreement also enables JetBlue to offer alternative itineraries that incorporate Brightline rail segments during periods of irregular Florida operations, providing more flexibility for customers and enhancing recovery options when travel doesn't go as planned. More information on this partnership can be found at About JetBlue JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue carries customers to more than 100 destinations throughout the United States, Latin America, Caribbean, Canada and United Kingdom. For more information and the best fares, visit About Brightline Brightline seamlessly connects travelers to top destinations and major events between Central and South Florida with stations in Miami, Aventura, Fort Lauderdale, Boca Raton, West Palm Beach, and Orlando. The company offers a hospitality-centric experience designed to reinvent train travel at a comparable price to driving or flying. Brightline is recognized as one of TIME100's Most Influential Companies, one of the World's 50 Most Innovative by Fast Company and one of the fastest-growing private companies in the Southeast by Inc. The company focuses on city pairs that are too close to fly and too long to drive. Construction is currently underway to connect Las Vegas to Southern California. For more information, visit and follow us on Facebook, Instagram, and X. View source version on Contacts JetBlue Corporate CommunicationsTel: +1.718.709.3089corpcomm@ Ashley Blasewitz, Michael Hicks, Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data
Business Wire
07-05-2025
- Business
- Business Wire
JetBlue Awarded Best Airline for First/Business Class Customer Satisfaction by J.D. Power
NEW YORK--(BUSINESS WIRE)--JetBlue (NASDAQ: JBLU) today proudly announced it has been ranked the top airline for first/business class customer satisfaction in the J.D. Power 2025 North America Airline Satisfaction Study. The award highlights the success of JetBlue's Mint ® premium experience, which has reshaped what travelers expect from business-class flying by offering comfort and standout service at a more competitive price point. JetBlue also ranked No. 1 in five of the seven dimensions evaluated by J.D. Power for first/business class, including on-board experience, airline staff, ease of travel, value for price paid and level of trust with airline, underscoring the excellence of the Mint experience and the airline's commitment to reliable, caring service. 'This honor reflects the incredible work of JetBlue's crewmembers, who are committed to delivering an exceptional Mint experience from the moment they book our high-value fares to when they seamlessly reach their destination,' said Marty St. George, president, JetBlue. 'Mint was built to shake up legacy premium travel, and this award demonstrates that our approach is working. Through our JetForward strategy, we're staying focused on what we do best by offering great service, expanding premium experiences and prioritizing reliability for our customers.' JetBlue's Mint Experience Mint brings a fresh take on premium travel, combining comfort, personal service and thoughtful design. Available on select long-haul routes, Mint offers a boutique-style flight experience that stands out from traditional first/business class offerings. Key features include: Hospitality-trained crewmembers who make every Mint customer feel at home Fully lie-flat seats with Tuft & Needle ® cushions, comforters and pillows Curated dining with restaurant-style small plates from NYC's Delicious Hospitality Group restaurants Legacy Records, Charlie Bird and Pasquale Jones 15-inch seatback screens with free movies, shows, live TV and more Premium benefits, including a dedicated Mint check-in line, priority security (at select airports), early boarding and preferred baggage claim Amenity kits by Caraa, packed with travel and wellness essentials This month, JetBlue continues to expand its Mint service with two new transatlantic routes from Boston Logan International Airport (BOS) to Edinburgh Airport (EDI) and Adolfo Suárez Madrid–Barajas Airport (MAD). The airline will later open its first-ever lounges at John F. Kennedy International Airport (JFK) and Boston Logan International Airport (BOS), giving transatlantic Mint customers a complimentary space to relax, play and work before their flight. Elevating the Experience for All Customers JetBlue also ranked No. 2 in both economy and premium economy, demonstrating strong performance across the airline's core experience. The airline's rise from fourth in premium economy and fifth in economy customer satisfaction last year reflects strong momentum in the airline's JetForward strategy with customer-focused initiatives across the entire travel ribbon. Earlier this year, the airline introduced EvenMore ®, a new premium experience for core customers that includes additional legroom and new benefits like dedicated overhead bin space, complimentary alcoholic drinks and a premium snack in addition to early boarding, and priority security. All of this comes on top of JetBlue's signature features for all customers: free high-speed Wi-Fi, seatback entertainment and free brand-name snacks and drinks. The J.D. Power North America Airline Satisfaction Study measures passenger satisfaction among business and leisure travelers of major airline carriers in North America with the entire air travel experience — from reservation to baggage retrieval — based on a recent flight experience. The study surveys more than 10,000 customers for passenger satisfaction based on performance in several dimensions: Day of Travel Pre/Post-Flight Experience, On-Board Experience, Ease of Travel with Airline, Digital Tools, Airline Staff, Value for Price Paid and Level of Trust with Airline. This is JetBlue's 23 rd J.D. Power honor. About JetBlue JetBlue is New York's Hometown Airline ®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue carries customers to more than 100 destinations throughout the United States, Latin America, Caribbean, Canada and Europe. For more information and the best fares, visit
