Latest news with #Mitel
Cision Canada
5 days ago
- Business
- Cision Canada
Martello Reports Financial Results for the First Quarter of the 2026 Fiscal Year
Continued focus on enabling managed service providers as new research reveals the potential of proactive monitoring to reduce their operational costs. As Martello continues to develop its managed service provider (MSP) channel, new research commissioned by Martello from EnableUC shows that MSPs could achieve up to a 50% reduction in labour required for incident management when using proactive monitoring and advanced diagnostics tools such as Vantage DX. In FY26 the Company is focused on enabling the success of MSPs by streamlining the onboarding process and delivering a seamless experience for partners and their customers. Martello's partnership with Mitel and its channel partner network continues to strengthen, with enhancements to Mitel Performance Analytics (MPA) and advancing go-to-market strategies for Vantage DX delivering industry-leading collaboration monitoring solutions to Mitel's partners and customers. The Company completed an amendment to its loan agreement with Wesley Clover International, extending the maturity date by two years and replacing the interest rate of US Prime plus 8.75% to a fixed rate of 12%. /NOT FOR DISTRIBUTION TO UNITED STATES NEWSWIRE SERVICES OR FOR RELEASE, PUBLICATION, DISTRIBUTION OR DISSEMINATION DIRECTLY, OR INDIRECTLY, IN WHOLE OR IN PART, IN OR INTO THE UNITED STATES./ OTTAWA, ON, Aug. 14, 2025 /CNW/ - Martello Technologies Group Inc., ("Martello" or the "Company") (TSXV: MTLO), a provider of user experience monitoring solutions for cloud communication and collaboration systems such as Microsoft Teams and Microsoft 365, today released financial results for the three months ended June 30, 2025. Martello's software proactively detects performance issues before they impact users of these systems. Terence Matthews, Chairman of Martello highlighted the number of initiatives the Company is pursuing to bring Vantage DX to managed service providers: "MSPs face pressure to do more with existing resources and Martello continues to develop Vantage DX to simplify the management of even the most complex hybrid collaboration environments," said Mr. Matthews. "As the Company works to increase momentum in the partner channel, I'm pleased to have amended the Wesley Clover loan agreement to provide Martello with greater flexibility and predictability." "I'm pleased with our momentum, particularly in the channel, where partners like LDI and Tollring are working closely with Martello to launch Vantage DX as part of their offerings. At the same time, our maturing go to market efforts with partners like Orange Business and Yorktel are helping to solidify Vantage DX's position within their growing pipeline of sales opportunities", said Jim Clark, Chief Executive Officer of Martello. "Having built the foundation to successfully onboard new partners in FY25, I look forward to the continued activation of these partners as we drive more revenue from the channel." Q1 FY26 Financial Highlights Financial Highlights June 30, June 30, (in 000's) 2025 2024 (Three months ended) Sales $ 3,088 3,797 Cost of Goods Sold 461 496 Gross Margin 2,627 3,301 Gross Margin % 85.1 % 86.9 % Operating Expenses 4,529 4,047 Loss from operations (1,902) (746) Other income/(expense) (230) (407) Loss before income tax (2,132) (1,154) Income tax recovery - 115 Net loss (2,132) (1,038) Total Comprehensive loss $ (1,932) (1,093) EBITDA (1) $ (1,155) (268) Adjusted EBITDA (1) $ (1,194) (791) Revenue of $3.09M was 19% lower than the same quarter of the prior year, primarily due to lower renewal rates on sunsetting legacy product offerings. Vantage DX monthly recurring revenue decreased by 9% in Q1 FY26 compared to Q1 FY25. The decrease was primarily due to customer churn within our direct sales channel, partially offset by the acquisition of new customers and ongoing efforts to migrate legacy product customers to the Vantage DX platform. Martello's strategy to develop its MSP channel aims to strengthen monthly recurring revenue stability and scalability with greater sales channel diversity. Sunsetting legacy product revenue declined by 29% or $0.44M in Q1 FY26 compared to Q1 FY25. The ongoing decline of legacy product revenue is proceeding as expected. Revenue from the Mitel business segment decreased by 12% in Q1 FY26 compared to the same period in the prior year. This decrease is attributable to a continued shift in the revenue mix from various MPA offerings. The Mitel business represents a growth opportunity as it continues to be a large source of revenue and gross margin, representing 49% of total revenues in Q1 FY26 (compared to 45% in Q1 FY25). Martello works closely with Mitel to ensure that MPA remains well-positioned to support both emerging and established market segments, with an emphasis on high-growth opportunities. 99% of total revenues were recurring in Q1 FY26 compared to 98% in Q1 FY25. Gross margin was 85% in Q1 FY26 compared to 87% in Q1 FY25. The decrease in gross margin reflects a proportionally larger decline in revenue relative to the reduction in cost of sales. This was primarily due to higher hosting, installation, and delivery costs incurred in Q1 FY26 compared to the same period in the prior year. Monthly recurring revenue ("MRR") decreased by 18% to $1.02M in Q1 FY26 compared to $1.24M in the prior year. The decrease is primarily attributable to expected declines in sunsetting legacy product renewal revenue and changes in the mix of users subscribed to certain Mitel offerings. Operating expenses increased by 12% to $4.52M in Q1 FY26 compared to $4M in Q1 FY25. The increase was primarily driven by higher severance and salary and benefit costs and an increase in the value of Deferred Share Units (DSUs). Loss from operations was $1.90M in Q1 FY26 compared to $0.75M in Q1 FY25. The increase in loss from operations is attributable to decreased revenue and an increase in operating expenses as described above. Adjusted EBITDA (a non-IFRS measure) was a loss of $1.19M in Q1 FY26 compared to a loss of $0.79M in Q1 FY25, attributable to the items described above. The Company's cash and short-term investments balance was $4.50M as of June 30, 2025 (compared to $6.69M at March 31, 2025). The financial statements, notes and Management Discussion and Analysis ("MD&A") are available under the Company's profile on SEDAR+ at and on Martello's website at The financial statements include the wholly-owned subsidiaries of Martello. All amounts are reported in Canadian dollars. MRR is a non-IFRS measure, representing average monthly recurring revenues earned in a fiscal quarter. This press release does not constitute an offer of the securities of the Company for sale in the United States. The securities of the Company have not been registered under the United States Securities Act of 1933, (the " 1933 Act") as amended, and may not be offered or sold within the United States absent registration or an exemption from registration under the 1933 Act. This press release shall not constitute an offer to sell or the solicitation of an offer to buy nor shall there be any sale of the securities in any state in which such offer, solicitation or sale would be unlawful. About Martello Technologies Group Martello (TSXV: MTLO) is a technology company that provides experience monitoring solutions for enterprise collaboration platforms such as Microsoft Teams and Mitel unified communications. The Company's Vantage DX solution enables IT teams and managed service providers (MSPs) to deliver a frictionless user experience. With Vantage DX, they can move from reactive to proactive support by detecting potential performance issues before they impact users, and speeding resolution time from days to minutes. This leads to increased productivity, realizes efficiencies, and allows businesses to harness the full value of their collaboration platforms. Martello is a public company headquartered in Ottawa, Canada with employees in Europe, the United States and the Asia Pacific region. Learn more at Neither the TSXV nor its Regulation Services Provider (as that term is defined in the policies of the TSXV) accepts responsibility for the adequacy or accuracy of this news release. Cautionary Note Regarding Forward-Looking Information This news release contains "forward-looking information" within the meaning of applicable Canadian securities legislation. Forward-looking information can be identified by words such as: "anticipate," "intend," "plan," "goal," "seek," "believe," "project," "estimate," "expect," "strategy," "future," "likely," "may," "should," "will" and similar references to future periods and " includes, but is not limited to, statements with respect to activities, events or developments that the Company expects or anticipates will or may occur in the future, including the aim to drive more revenue from the channel through the continued activation of partners, and the aim to strengthen monthly recurring revenue stability and scalability with greater sales channel diversity. Forward-looking information is neither a statement of historical fact nor assurance of future performance. Instead, forward-looking information is based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking information relates to the future, such statements are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking information. Therefore, you should not rely on any of the forward-looking information. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking information include, among others, the following: Continued volatility in the capital or credit markets and the uncertainty of additional financing. Our ability to maintain our current credit rating and the impact on our funding costs and competitive position if we do not do so. Changes in customer demand. Disruptions to our technology network including computer systems and software, as well as natural events such as severe weather, fires, floods and earthquakes or man-made or other disruptions of our operating systems, structures or equipment. Delayed purchase timelines and disruptions to customer budgets, as well as Martello's ability to maintain business continuity. and other risks disclosed in the Company's filings with Canadian Securities Regulators, which are available on the Company's profile on SEDAR+ at Any forward-looking information provided by the Company in this news release is based only on information currently available and speaks only as of the date on which it is made. Except as required by applicable securities laws, we undertake no obligation to publicly update any forward-looking information, whether written or oral, that may be made from time to time, whether as a result of new information, future developments or otherwise. SOURCE Martello Technologies Group Inc.
National Post
6 days ago
- Business
- National Post
Customer-Centric Innovation Takes the Spotlight in Mitel and L-SPARK Unified Communications Accelerator
OTTAWA, Ontario — Mitel, a global leader in business communications, and L-SPARK, Canada's leading software accelerator, are excited to announce the companies selected from a competitive pool of international applicants for the Mitel Unified Communications Accelerator. This pivotal step in the Accelerator program offers these innovative companies an opportunity to further integrate their technologies with Mitel's unified communications ecosystem. Article content Article content The Accelerator, powered by L-SPARK Select, provides participants with direct access to experts, technical resources, and go-to-market mentorship, designed to accelerate practical innovation with a clear focus on customer value. From AI-powered agent tools to real-time IoT insights and next-gen user authentication, these solutions are designed to solve real-world challenges in communication, collaboration, and customer experience. Article content Article content 'We created the Accelerator to spark innovation that solves tangible problems for customers,' said Luiz Domingos, Chief Technology Officer at Mitel. 'This cohort brings a strong mix of creativity, technical talent, and real-world applicability. By working closely with these companies, we're shaping next-generation solutions that integrate seamlessly into customers' ecosystems and deliver measurable value.' Article content Leo Lax, Executive Managing Director of L-SPARK, noted, 'The selected companies have demonstrated strong potential to leverage Mitel's ecosystem effectively. We're looking forward to supporting their journey through mentorship and resources to drive their growth and market readiness.' Article content Meet the Companies: Article content IDgo: IDgo provides a secure and efficient mobile-based user authentication service that safeguards against impersonation and account takeovers, enhancing customer experiences and operational efficiency across multiple engagement channels. Intelocate: Intelocate is an operations consolidation, execution, and issue resolution platform designed specifically for multi-location businesses. By unifying task management, issue tracking, and team communication into a single intuitive solution, Intelocate empowers organizations to streamline day-to-day operations, improve visibility across all locations, and accelerate problem resolution. Micrometrics: Micrometrics is transforming guest communications for the hospitality industry by automating and orchestrating guest calls with AI. Addressing a major pain point—where up to 38% of guest calls in full-service hotels go unanswered—they offer a platform that routes calls to the optimal mix of AI agents and staff, unifies all guest interactions in real time, and automates ticketing and follow-up. MosaicVoice: MosaicVoice uses AI to deliver real-time, context-aware compliance support for heavily regulated contact centers, such as in healthcare and hospitality. The solution delivers real-time agent guidance, post-call QA automation, and actionable insights to boost compliance, efficiency, and customer satisfaction. SuitePad: SuitePad provides hotels worldwide with in-room tablets that modernize the guest experience by making it seamless to order amenities and communicate with hotel services, driving new revenue opportunities and enhancing guest satisfaction. TeamMate Technology: TeamMate maximizes the value of Microsoft Teams for hybrid telephony by integrating Teams with Mitel systems for better customer experiences. Their solution solves the challenge of fragmented communications when PBX and Teams users interact, enabling seamless workflows for organizations that depend on both platforms. Typewise: TypeWise offers an AI-powered customer service platform for enterprises. Their next-gen AI agents go beyond traditional chatbots by proactively understanding customer needs, planning and executing actions, and providing flexible, intelligent service that boosts efficiency and customer satisfaction for organizations of any size. Zendelity: Command Center is a mobile-first platform that connects frontline operations with real-time IoT data, ensuring critical tasks are completed and audited to reduce risk and improve operational efficiency. Article content Article content Article content Article content Article content Contacts Article content Media Contacts Article content Trevor Kerr Mitel Public Relations Manager, Americas pr@ Natasha Tardioli L-SPARK Marketing Director natasha@ 613-808-5324 Article content Article content
Business Wire
6 days ago
- Business
- Business Wire
Customer-Centric Innovation Takes the Spotlight in Mitel and L-SPARK Unified Communications Accelerator
OTTAWA, Ontario--(BUSINESS WIRE)--Mitel, a global leader in business communications, and L-SPARK, Canada's leading software accelerator, are excited to announce the companies selected from a competitive pool of international applicants for the Mitel Unified Communications Accelerator. This pivotal step in the Accelerator program offers these innovative companies an opportunity to further integrate their technologies with Mitel's unified communications ecosystem. The Accelerator, powered by L-SPARK Select, provides participants with direct access to experts, technical resources, and go-to-market mentorship, designed to accelerate practical innovation with a clear focus on customer value. From AI-powered agent tools to real-time IoT insights and next-gen user authentication, these solutions are designed to solve real-world challenges in communication, collaboration, and customer experience. 'We created the Accelerator to spark innovation that solves tangible problems for customers,' said Luiz Domingos, Chief Technology Officer at Mitel. 'This cohort brings a strong mix of creativity, technical talent, and real-world applicability. By working closely with these companies, we're shaping next-generation solutions that integrate seamlessly into customers' ecosystems and deliver measurable value.' Leo Lax, Executive Managing Director of L-SPARK, noted, 'The selected companies have demonstrated strong potential to leverage Mitel's ecosystem effectively. We're looking forward to supporting their journey through mentorship and resources to drive their growth and market readiness.' Meet the Companies: IDgo: IDgo provides a secure and efficient mobile-based user authentication service that safeguards against impersonation and account takeovers, enhancing customer experiences and operational efficiency across multiple engagement channels. Intelocate: Intelocate is an operations consolidation, execution, and issue resolution platform designed specifically for multi-location businesses. By unifying task management, issue tracking, and team communication into a single intuitive solution, Intelocate empowers organizations to streamline day-to-day operations, improve visibility across all locations, and accelerate problem resolution. Micrometrics: Micrometrics is transforming guest communications for the hospitality industry by automating and orchestrating guest calls with AI. Addressing a major pain point—where up to 38% of guest calls in full-service hotels go unanswered—they offer a platform that routes calls to the optimal mix of AI agents and staff, unifies all guest interactions in real time, and automates ticketing and follow-up. MosaicVoice: MosaicVoice uses AI to deliver real-time, context-aware compliance support for heavily regulated contact centers, such as in healthcare and hospitality. The solution delivers real-time agent guidance, post-call QA automation, and actionable insights to boost compliance, efficiency, and customer satisfaction. SuitePad: SuitePad provides hotels worldwide with in-room tablets that modernize the guest experience by making it seamless to order amenities and communicate with hotel services, driving new revenue opportunities and enhancing guest satisfaction. TeamMate Technology: TeamMate maximizes the value of Microsoft Teams for hybrid telephony by integrating Teams with Mitel systems for better customer experiences. Their solution solves the challenge of fragmented communications when PBX and Teams users interact, enabling seamless workflows for organizations that depend on both platforms. Typewise: TypeWise offers an AI-powered customer service platform for enterprises. Their next-gen AI agents go beyond traditional chatbots by proactively understanding customer needs, planning and executing actions, and providing flexible, intelligent service that boosts efficiency and customer satisfaction for organizations of any size. Zendelity: Command Center is a mobile-first platform that connects frontline operations with real-time IoT data, ensuring critical tasks are completed and audited to reduce risk and improve operational efficiency. For more information about the Mitel Unified Communications Accelerator, visit
Yahoo
01-07-2025
- Business
- Yahoo
Mitel Announces New Board of Directors to Enhance Leadership and Accelerate Momentum in the UC Market
Seasoned leaders from communications, telecom, and software join as Mitel accelerates its hybrid communications strategy OTTAWA, Ontario, July 01, 2025--(BUSINESS WIRE)--Mitel, a global leader in business communications, today announced its new Board of Directors, led by Tony Abate as Chair. Following the company's successful financial restructuring, the newly appointed board will provide strategic direction as Mitel implements its strategy to meet the rising demand for hybrid communications and drive long-term, sustainable growth. Tony Abate – Chairman of GTT Communications and Tacora Resources; 35-year veteran in scaling infrastructure, software, and technology platforms Marc Lefar – Former CEO of Vonage and RentPath; CMO of Cingular Wireless (AT&T); Former Director of IPC Systems, cxLoyalty and ClassPass; track record of steering companies through strategic pivots, scaling businesses and advising leadership teams Marika Lulay – Current director at Aareal Bank, EnBW and FAZ GmbH; former CEO of GFT Technologies SE; recognized leader in enterprise digital transformation Mike Robinson – Former CEO of Sungard AS, Former CEO of Broadview Networks, Former CFO of US LEC, and Chairman of Everstream Solutions; proven leader of global infrastructure businesses, driving growth and large-scale transformations Carl Wiese – Former CRO of HP/Poly and President, Global Sales & Service of Blackberry; decades of global go-to-market leadership in unified communications These seasoned industry veterans join directors Tarun Loomba, Mitel's President & CEO, and Peter Wollman, Portfolio Manager for Invesco's Global Private Credit Group. "As we step into Mitel's next phase, a board that pairs operational rigor with strategic vision is essential," said Tarun Loomba, Mitel President & CEO. "Tony, Marc, Marika, Mike, and Carl have each led companies through pivotal transformations. Their guidance and expertise will be invaluable as we optimize our portfolio, deepen channel partnerships, and deliver value for our customers in critical industries around the world." As part of the company's restructuring plan, the new board has been carefully recruited to provide specific subject matter expertise, strategic governance, and functional support to the management team as Mitel seeks to increase value for its customers, partners, employees, and stakeholders. "Unified communications sit at the heart of modern critical infrastructure," added Tony Abate. "Mitel's global installed base, channel strength, and enhanced balance sheet, combined with the significant market opportunity, position the company to capture increasing demand for secure, flexible, and AI-powered communications. I look forward to supporting the Mitel team as we focus on building durable, profitable growth." Founded in 1971, Mitel has spent over 50 years driving innovation and shaping the Unified Communications (UC) landscape. The board appointments come at a critical juncture for Mitel, a global leader in business communications that powers communication for 75+ million users across 100+ countries. This announcement follows a series of notable milestones, including Mitel's recent financial restructuring, Mitel's continued partnership with Zoom, Mitel's OpenScape Voice platform achieving JITC certification, the launch of Mitel Unified Communications Accelerator, powered by L-SPARK Select, and the general availability of Mitel's AI-powered customer experience (CX) management platform, Mitel CX. To learn more about Mitel, visit More Information Detailed Biographies: Mitel Board of Directors About Mitel A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate, and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to and follow us on LinkedIn and X @Mitel. Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners. View source version on Contacts Media ContactsMitel Public Relationspr@ Kelsie JohnsonInkhouse for Mitelmitel@
National Post
01-07-2025
- Business
- National Post
Mitel Announces New Board of Directors to Enhance Leadership and Accelerate Momentum in the UC Market
Article content OTTAWA, Ontario — Mitel, a global leader in business communications, today announced its new Board of Directors, led by Tony Abate as Chair. Following the company's successful financial restructuring, the newly appointed board will provide strategic direction as Mitel implements its strategy to meet the rising demand for hybrid communications and drive long-term, sustainable growth. Article content Tony Abate – Chairman of GTT Communications and Tacora Resources; 35-year veteran in scaling infrastructure, software, and technology platforms Marc Lefar – Former CEO of Vonage and RentPath; CMO of Cingular Wireless (AT&T); Former Director of IPC Systems, cxLoyalty and ClassPass; track record of steering companies through strategic pivots, scaling businesses and advising leadership teams Marika Lulay – Current director at Aareal Bank, EnBW and FAZ GmbH; former CEO of GFT Technologies SE; recognized leader in enterprise digital transformation Mike Robinson – Former CEO of Sungard AS, Former CEO of Broadview Networks, Former CFO of US LEC, and Chairman of Everstream Solutions; proven leader of global infrastructure businesses, driving growth and large-scale transformations Carl Wiese – Former CRO of HP/Poly and President, Global Sales & Service of Blackberry; decades of global go-to-market leadership in unified communications Article content These seasoned industry veterans join directors Tarun Loomba, Mitel's President & CEO, and Peter Wollman, Portfolio Manager for Invesco's Global Private Credit Group. Article content 'As we step into Mitel's next phase, a board that pairs operational rigor with strategic vision is essential,' said Tarun Loomba, Mitel President & CEO. 'Tony, Marc, Marika, Mike, and Carl have each led companies through pivotal transformations. Their guidance and expertise will be invaluable as we optimize our portfolio, deepen channel partnerships, and deliver value for our customers in critical industries around the world.' Article content As part of the company's restructuring plan, the new board has been carefully recruited to provide specific subject matter expertise, strategic governance, and functional support to the management team as Mitel seeks to increase value for its customers, partners, employees, and stakeholders. Article content 'Unified communications sit at the heart of modern critical infrastructure,' added Tony Abate. 'Mitel's global installed base, channel strength, and enhanced balance sheet, combined with the significant market opportunity, position the company to capture increasing demand for secure, flexible, and AI-powered communications. I look forward to supporting the Mitel team as we focus on building durable, profitable growth.' Article content Founded in 1971, Mitel has spent over 50 years driving innovation and shaping the Unified Communications (UC) landscape. The board appointments come at a critical juncture for Mitel, a global leader in business communications that powers communication for 75+ million users across 100+ countries. This announcement follows a series of notable milestones, including Mitel's recent financial restructuring, Mitel's continued partnership with Zoom, Mitel's OpenScape Voice platform achieving JITC certification, the launch of Mitel Unified Communications Accelerator, powered by L-SPARK Select, and the general availability of Mitel's AI-powered customer experience (CX) management platform, Mitel CX. To learn more about Mitel, visit Article content Article content Article content Article content Article content Contacts Article content Media Contacts Article content Mitel Public Relations pr@ Article content
