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Business Standard
19-05-2025
- Business
- Business Standard
New SAS AI governance resources offer clarity and confidence at crucial AI moment
VMPL Mumbai (Maharashtra) [India], May 19: As AI accelerates the pace and proliferation of innovation, the need for AI governance has never been more urgent. Lack of visibility into AI governance puts trust, compliance and successful AI deployments at risk. To help organizations confidently navigate their AI governance journeys, SAS has launched the AI Governance Map, a comprehensive resource that helps organizations assess their current AI governance maturity in four essential areas and chart the path forward. The map is the latest addition to a growing portfolio of AI governance offerings from SAS designed to meet organizations where they are in their AI maturity. From data governance to model monitoring to compliance management, SAS has technologies to complement existing technology investments to help organizations build a full AI governance life cycle. "We take a pragmatic approach to AI governance, recognizing that different organizations are at varying points in their AI governance efforts," said Reggie Townsend, Vice President, SAS Data Ethics Practice. "Instead of ripping and replacing something that's working well, we can fill in the gaps to provide a more comprehensive AI governance system that strengthens trust in AI-driven decisions, simplifies operations and future-proofs AI strategies." End-to-end governance capabilities heralded by analysts Industry analysts like IDC and Forrester have validated SAS' governance capabilities and, for the 11th straight year, Chartis named SAS a category leader in its RiskTech Quadrant for Model Risk Management Solutions, 2024 report. SAS received top marks among all vendors for model governance solutions. In its vendor analysis, Chartis said SAS demonstrates "a forward-thinking approach to managing models across traditional and emerging domains," addressing both classical aspects of governance that rely on domain knowledge and the demands of AI and generative AI governance, including "advanced capabilities in ModelOps, SecurityOps, DevOps, orchestration and big data management." Chartis also noted, "SAS' market potential is further amplified by its ability to offer end-to-end solutions. These solutions cover the life cycle, from initial development to ongoing validation, and align with existing infrastructures." New AI governance solutions on the way In highly regulated industries, many organizations already have robust governance measures in place to meet compliance requirements but have additional AI governance needs. To help these customers, SAS offers an AI governance solution for banking, with the analyst-validated SAS Model Risk Management as its foundation. Additionally, SAS has other industry solutions in development. SAS will soon launch a unified, holistic AI governance solution capable of aggregating, orchestrating and monitoring AI systems, models and agents. Designed for the executive, but useful enough for the data scientist, this offering will align AI with policies, improve operational efficiencies and help organizations navigate their AI journeys confidently. Organizations interested in a private preview of the solution later this year can sign up here: Plotting an AI governance journey begins with knowing where you are With decades of governance experience, SAS is a trusted guide to organizations on their AI governance journeys. Beginning with an online assessment, the new SAS AI Governance Map pinpoints where an organization is on their AI governance path and provides a customized report and tailored action plan for next steps. The report also benchmarks the organization compared to industry peers within the crucial domains of oversight, compliance, operations and culture. "AI governance is not just an exercise in risk management; it's a strategic enabler of faster innovation and helps to ensure that AI is trustworthy," said Steven Tiell, SAS Global Head of AI Governance Advisory. "At its core, AI governance should be viewed not just as a protective measure, but as a driver of growth. To forge ahead, organizations need to identify where the real opportunities lie - and understand how they stack up against their peers." Strong AI governance can be a key differentiator in building long-term trust with consumers, stakeholders and markets. Organizations that embed governance into their innovation cycles can move faster with confidence, knowing they are proactively addressing risks related to bias, fairness and regulatory compliance. SAS has extensive experience developing and deploying new, powerful data technologies and navigating the associated regulations, risks and opportunities. This wisdom helped inform the governance map and online assessment, which generates tailored, high-level recommendations. A detailed report, including recommended actions customized to the maturity of each respondent, is available. The AI Governance Map is the latest offering from SAS AI Governance Advisory, a value-added service for customers. Beginning with a short meeting, SAS AI Governance Advisory helps customers think through what AI governance means in the context of their organizations. It empowers them to lead with trustworthy AI, advises on strategy and tactics, tailors AI governance tools to specific business needs and offers access to a network of experts and peers. Reach out to SAS AI Governance Advisory for guidance in your AI governance journey at AIGovernance@ The announcement was made at SAS Innovate, the data and AI experience for business leaders, technical users and SAS Partners. This year's event is supported by our partner sponsors, including Microsoft, Intel and AWS. Keep up with the latest news from SAS by visiting or follow us on LinkedIn or X. About SAS SAS is a global leader in data and AI. With SAS software and industry-specific solutions, organizations transform data into trusted decisions. SAS gives you THE POWER TO KNOW®. SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright (c) 2024 SAS Institute Inc. All rights reserved.
Business Upturn
12-05-2025
- Business
- Business Upturn
Tredence Named A Leader in Customer Analytics Services, Q2 2025 Analyst Report
Tredence recognized as best in class for companies looking for end-to-end CXM transformation, speed to insights, and superior last-mile adoption. SAN JOSE, Calif. and BENGALURU, India , May 12, 2025 /PRNewswire/ — Tredence, a global leader in data science and AI solutions, today announces that it has been named a Leader in The Forrester Wave™: Customer Analytics Services, Q2 2025. Forrester identified, researched and evaluated the top customer analytics service providers and Tredence received the highest possible scores of 5/5 in 15 criteria. All reference customers praised Tredence's data science and thought leadership expertise. In Tredence's profile, the Forrester report says: 'Tredence seeks to aid its clients in navigating a future with a reduced dependency on consultants and an increased reliance on agentic systems by developing an automated stack featuring 'agents as a service'. In addition, its unique Foundry and Factory delivery model accelerates time to value by allowing engineering and development teams to start preliminary engineering work during the conceptualization phase. Tredence has invested in adjacent activation capabilities, such as composable architectures, to provide a true end-to-end CX management (CXM) transformation. Tredence is best in class for companies looking for end-to-end CXM transformation, speed to insights, and superior last-mile adoption.' Forrester: Tredence Is A Leader in Customer Analytics Tredence obtained a position as a leader and received the highest possible scores in 15 criteria, including: Current offering category: Data sources and types, customer data models, customer experience, personalization, customer acquisition, customer retention, emerging analytics, ModelOps, insights delivery, insights activation, measurement and metrics, and data literacy and analytics training. Data sources and types, customer data models, customer experience, personalization, customer acquisition, customer retention, emerging analytics, ModelOps, insights delivery, insights activation, measurement and metrics, and data literacy and analytics training. Strategy category: Vision, partner ecosystem, and pricing flexibility and transparency. 'Global enterprises want to enable agile CXM transformation with GenAI and agentic AI. Tredence has invested in building industry-specific CXM offerings and a robust partner ecosystem to build joint generative AI and agentic AI solutions that advance decision intelligence and optimize decisions and operations in real-time,' says Shub Bhowmick , Tredence CEO. 'We believe our Forrester recognition signals the market that Tredence is the #1 partner of choice to build AI-first businesses that continually uncover new opportunities and enable coordinated, real-time execution to reap relentless ROI.' Tredence's CXM capabilities include proprietary industry data models, a robust ecosystem of data and AI accelerators, advanced analytics and activation capabilities, and autonomous agents enabling proactive interventions that unlock progressively more business value. Accelerating into the future of GenAI and agentic AI 'Tredence is becoming the CXM partner of choice for some of the world's leading enterprises,' says Sumit Mehra , Tredence Co-founder and Chief Technology Officer. 'We have enhanced CXM capabilities with autonomous agents and actionable insights, test and learn tools, and AI orchestration capabilities moving CXM innovation into real-time. The Forrester report states that all of our reference customers praised Tredence's data science and thought leadership expertise, which for us means that they trust us to transform their business with decision intelligence and agentic AI.' 'Tredence is shaping a customer-centric future with Agents-as-a-Service, aiming to automate workflows and enhance cross-functional collaboration for agile and responsive customer experience management,' says Surya SS, Head of Customer Experience Management and Retail Media Practice. 'We see the Forrester recognition of our agentic AI capabilities and Foundry & Factory delivery model, which operates as a business value accelerant, as a validation that we have the right strategy, platform, and execution model in place to guide our clients through continuous, holistic CXM transformation.' Enable CXM transformation with Tredence! To learn why Forrester recognized Tredence as a Leader among top providers, please access a complimentary copy of The Forrester Wave™: Customer Analytics Services, Q2 2025 report. Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester's objectivity here. About Tredence Tredence is a global data science and AI solutions provider focused on solving the last-mile problem in AI – the gap between insight creation and value realization. Tredence leverages deep domain expertise, data platforms and accelerators, and strategic partnerships to provide targeted, impactful solutions to its clients. The company has 3,500+ employees across San Francisco Bay Area , Chicago , London , Toronto , and Bengaluru, serving top brands in Retail, CPG, Hi-tech, Telecom, Healthcare, Travel, and Industrials. 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