Latest news with #Mogensen
The Advertiser
3 days ago
- The Advertiser
Bondi Rescue Viking Edition: Aussies on Danish patrol
There aren't any lurking sharks or powerful rips to contend with on Denmark's Zealand island. Yet Australian lifeguard Sebastian Walker-Staalkjaer reckons it's taken a while to get used to another occupational hazard - random naked swimmers. The 27-year-old from Victoria's Portsea Surf Lifesaving Club is one of six Aussie lifeguards who have been patrolling Danish beaches northwest of Copenhagen since late June as part of an exchange program with North Zealand Lifesaving Service. The group has been deployed to swimming spots along a 70-kilometre stretch of coastline known as the Danish Riviera, where sleepy fishing villages are inundated with holidaymakers. "Because you can see Sweden from here ... you just don't get the wind that pushes the swell for kilometres and kilometres and kilometres to build the big swell we get in Australia," Mr Walker-Staalkjaer explained as AAP joined him on patrol at Lynæs sea bathing club. "So even though they do have rips here, they just don't have the power behind them." Mid-interview, a naked Danish couple wandered down to the water. "This is one thing I'm surprised about," he said laughing. "In Australia, we don't have naked swimmers." Mr Walker-Staalkjaer used a rubber duck thermometer to measure the water temperature, a crisp 19 degrees. "The Danes love their water temperature," he said. "I guarantee you, I have six different guys come up to me, telling me I'm off by a degree." The exchange program started three years ago after John Mogensen from North Zealand Lifesaving Service met Natalie Hood, former president at Portsea Surf Lifesaving Club, at an international lifesaving meeting. The pair lamented how difficult it was to fill patrol shifts during summer, Mr Mogensen said. "It's about boosting manpower but also giving an experience to my lifeguards ... they make friends abroad," he told AAP. The participants receive travel subsidies, free accommodation and access to bikes to get to their paid or volunteer patrol shifts, depending on working holiday visa eligibility. Mr Mogensen, who is director of lifesaving, noted the Australians injected more fun and social life into his service. Inspired by Australia's Nippers program, he revived a Danish junior development program. The exchange also expanded after former Australian ambassador to Denmark, Kerin Ayyalaraju, introduced Mr Mogensen to a surf lifesaving contact in Sydney, resulting in NSW lifesavers coming to Denmark. For Mr Walker-Staalkjaer, who has a Danish father and Australian mother, it's an opportunity to connect with his paternal roots, practise his language skills and catch up with extended family. "Just writing Australian lifeguard up on the board, you get so many people coming up, excited, saying 'Oh wow, you've come all the way over from Australia'," he said. "You have a lot of people bringing up (Australian-born Danish Queen) Mary... most have a connection because they have been travelling there or their kids went to study or took a gap year." Mr Walker-Staalkjaer hasn't performed any major rescues in Denmark. It's mostly been first aid, jellyfish stings and swimmers standing on poisonous spiky weever fish. Doing solo patrols has also been a novelty, whereas back home, he is usually on duty with a team of 10. "You need a different style of guarding here. You have to keep yourself very alert. Whereas, in Australia, things kind of come at you," he said. "It's a slower pace in a good way." Later this year, a handful of Danish lifeguards are set to travel Down Under to escape Denmark's brutal winter. Mr Walker-Staalkjaer then hopes to be back in Denmark next year. "It's great hopping from summer to summer," he said. There aren't any lurking sharks or powerful rips to contend with on Denmark's Zealand island. Yet Australian lifeguard Sebastian Walker-Staalkjaer reckons it's taken a while to get used to another occupational hazard - random naked swimmers. The 27-year-old from Victoria's Portsea Surf Lifesaving Club is one of six Aussie lifeguards who have been patrolling Danish beaches northwest of Copenhagen since late June as part of an exchange program with North Zealand Lifesaving Service. The group has been deployed to swimming spots along a 70-kilometre stretch of coastline known as the Danish Riviera, where sleepy fishing villages are inundated with holidaymakers. "Because you can see Sweden from here ... you just don't get the wind that pushes the swell for kilometres and kilometres and kilometres to build the big swell we get in Australia," Mr Walker-Staalkjaer explained as AAP joined him on patrol at Lynæs sea bathing club. "So even though they do have rips here, they just don't have the power behind them." Mid-interview, a naked Danish couple wandered down to the water. "This is one thing I'm surprised about," he said laughing. "In Australia, we don't have naked swimmers." Mr Walker-Staalkjaer used a rubber duck thermometer to measure the water temperature, a crisp 19 degrees. "The Danes love their water temperature," he said. "I guarantee you, I have six different guys come up to me, telling me I'm off by a degree." The exchange program started three years ago after John Mogensen from North Zealand Lifesaving Service met Natalie Hood, former president at Portsea Surf Lifesaving Club, at an international lifesaving meeting. The pair lamented how difficult it was to fill patrol shifts during summer, Mr Mogensen said. "It's about boosting manpower but also giving an experience to my lifeguards ... they make friends abroad," he told AAP. The participants receive travel subsidies, free accommodation and access to bikes to get to their paid or volunteer patrol shifts, depending on working holiday visa eligibility. Mr Mogensen, who is director of lifesaving, noted the Australians injected more fun and social life into his service. Inspired by Australia's Nippers program, he revived a Danish junior development program. The exchange also expanded after former Australian ambassador to Denmark, Kerin Ayyalaraju, introduced Mr Mogensen to a surf lifesaving contact in Sydney, resulting in NSW lifesavers coming to Denmark. For Mr Walker-Staalkjaer, who has a Danish father and Australian mother, it's an opportunity to connect with his paternal roots, practise his language skills and catch up with extended family. "Just writing Australian lifeguard up on the board, you get so many people coming up, excited, saying 'Oh wow, you've come all the way over from Australia'," he said. "You have a lot of people bringing up (Australian-born Danish Queen) Mary... most have a connection because they have been travelling there or their kids went to study or took a gap year." Mr Walker-Staalkjaer hasn't performed any major rescues in Denmark. It's mostly been first aid, jellyfish stings and swimmers standing on poisonous spiky weever fish. Doing solo patrols has also been a novelty, whereas back home, he is usually on duty with a team of 10. "You need a different style of guarding here. You have to keep yourself very alert. Whereas, in Australia, things kind of come at you," he said. "It's a slower pace in a good way." Later this year, a handful of Danish lifeguards are set to travel Down Under to escape Denmark's brutal winter. Mr Walker-Staalkjaer then hopes to be back in Denmark next year. "It's great hopping from summer to summer," he said. There aren't any lurking sharks or powerful rips to contend with on Denmark's Zealand island. Yet Australian lifeguard Sebastian Walker-Staalkjaer reckons it's taken a while to get used to another occupational hazard - random naked swimmers. The 27-year-old from Victoria's Portsea Surf Lifesaving Club is one of six Aussie lifeguards who have been patrolling Danish beaches northwest of Copenhagen since late June as part of an exchange program with North Zealand Lifesaving Service. The group has been deployed to swimming spots along a 70-kilometre stretch of coastline known as the Danish Riviera, where sleepy fishing villages are inundated with holidaymakers. "Because you can see Sweden from here ... you just don't get the wind that pushes the swell for kilometres and kilometres and kilometres to build the big swell we get in Australia," Mr Walker-Staalkjaer explained as AAP joined him on patrol at Lynæs sea bathing club. "So even though they do have rips here, they just don't have the power behind them." Mid-interview, a naked Danish couple wandered down to the water. "This is one thing I'm surprised about," he said laughing. "In Australia, we don't have naked swimmers." Mr Walker-Staalkjaer used a rubber duck thermometer to measure the water temperature, a crisp 19 degrees. "The Danes love their water temperature," he said. "I guarantee you, I have six different guys come up to me, telling me I'm off by a degree." The exchange program started three years ago after John Mogensen from North Zealand Lifesaving Service met Natalie Hood, former president at Portsea Surf Lifesaving Club, at an international lifesaving meeting. The pair lamented how difficult it was to fill patrol shifts during summer, Mr Mogensen said. "It's about boosting manpower but also giving an experience to my lifeguards ... they make friends abroad," he told AAP. The participants receive travel subsidies, free accommodation and access to bikes to get to their paid or volunteer patrol shifts, depending on working holiday visa eligibility. Mr Mogensen, who is director of lifesaving, noted the Australians injected more fun and social life into his service. Inspired by Australia's Nippers program, he revived a Danish junior development program. The exchange also expanded after former Australian ambassador to Denmark, Kerin Ayyalaraju, introduced Mr Mogensen to a surf lifesaving contact in Sydney, resulting in NSW lifesavers coming to Denmark. For Mr Walker-Staalkjaer, who has a Danish father and Australian mother, it's an opportunity to connect with his paternal roots, practise his language skills and catch up with extended family. "Just writing Australian lifeguard up on the board, you get so many people coming up, excited, saying 'Oh wow, you've come all the way over from Australia'," he said. "You have a lot of people bringing up (Australian-born Danish Queen) Mary... most have a connection because they have been travelling there or their kids went to study or took a gap year." Mr Walker-Staalkjaer hasn't performed any major rescues in Denmark. It's mostly been first aid, jellyfish stings and swimmers standing on poisonous spiky weever fish. Doing solo patrols has also been a novelty, whereas back home, he is usually on duty with a team of 10. "You need a different style of guarding here. You have to keep yourself very alert. Whereas, in Australia, things kind of come at you," he said. "It's a slower pace in a good way." Later this year, a handful of Danish lifeguards are set to travel Down Under to escape Denmark's brutal winter. Mr Walker-Staalkjaer then hopes to be back in Denmark next year. "It's great hopping from summer to summer," he said. There aren't any lurking sharks or powerful rips to contend with on Denmark's Zealand island. Yet Australian lifeguard Sebastian Walker-Staalkjaer reckons it's taken a while to get used to another occupational hazard - random naked swimmers. The 27-year-old from Victoria's Portsea Surf Lifesaving Club is one of six Aussie lifeguards who have been patrolling Danish beaches northwest of Copenhagen since late June as part of an exchange program with North Zealand Lifesaving Service. The group has been deployed to swimming spots along a 70-kilometre stretch of coastline known as the Danish Riviera, where sleepy fishing villages are inundated with holidaymakers. "Because you can see Sweden from here ... you just don't get the wind that pushes the swell for kilometres and kilometres and kilometres to build the big swell we get in Australia," Mr Walker-Staalkjaer explained as AAP joined him on patrol at Lynæs sea bathing club. "So even though they do have rips here, they just don't have the power behind them." Mid-interview, a naked Danish couple wandered down to the water. "This is one thing I'm surprised about," he said laughing. "In Australia, we don't have naked swimmers." Mr Walker-Staalkjaer used a rubber duck thermometer to measure the water temperature, a crisp 19 degrees. "The Danes love their water temperature," he said. "I guarantee you, I have six different guys come up to me, telling me I'm off by a degree." The exchange program started three years ago after John Mogensen from North Zealand Lifesaving Service met Natalie Hood, former president at Portsea Surf Lifesaving Club, at an international lifesaving meeting. The pair lamented how difficult it was to fill patrol shifts during summer, Mr Mogensen said. "It's about boosting manpower but also giving an experience to my lifeguards ... they make friends abroad," he told AAP. The participants receive travel subsidies, free accommodation and access to bikes to get to their paid or volunteer patrol shifts, depending on working holiday visa eligibility. Mr Mogensen, who is director of lifesaving, noted the Australians injected more fun and social life into his service. Inspired by Australia's Nippers program, he revived a Danish junior development program. The exchange also expanded after former Australian ambassador to Denmark, Kerin Ayyalaraju, introduced Mr Mogensen to a surf lifesaving contact in Sydney, resulting in NSW lifesavers coming to Denmark. For Mr Walker-Staalkjaer, who has a Danish father and Australian mother, it's an opportunity to connect with his paternal roots, practise his language skills and catch up with extended family. "Just writing Australian lifeguard up on the board, you get so many people coming up, excited, saying 'Oh wow, you've come all the way over from Australia'," he said. "You have a lot of people bringing up (Australian-born Danish Queen) Mary... most have a connection because they have been travelling there or their kids went to study or took a gap year." Mr Walker-Staalkjaer hasn't performed any major rescues in Denmark. It's mostly been first aid, jellyfish stings and swimmers standing on poisonous spiky weever fish. Doing solo patrols has also been a novelty, whereas back home, he is usually on duty with a team of 10. "You need a different style of guarding here. You have to keep yourself very alert. Whereas, in Australia, things kind of come at you," he said. "It's a slower pace in a good way." Later this year, a handful of Danish lifeguards are set to travel Down Under to escape Denmark's brutal winter. Mr Walker-Staalkjaer then hopes to be back in Denmark next year. "It's great hopping from summer to summer," he said.
West Australian
3 days ago
- West Australian
Bondi Rescue Viking Edition: Aussies on Danish patrol
There aren't any lurking sharks or powerful rips to contend with on Denmark's Zealand island. Yet Australian lifeguard Sebastian Walker-Staalkjaer reckons it's taken a while to get used to another occupational hazard - random naked swimmers. The 27-year-old from Victoria's Portsea Surf Lifesaving Club is one of six Aussie lifeguards who have been patrolling Danish beaches northwest of Copenhagen since late June as part of an exchange program with North Zealand Lifesaving Service. The group has been deployed to swimming spots along a 70-kilometre stretch of coastline known as the Danish Riviera, where sleepy fishing villages are inundated with holidaymakers. "Because you can see Sweden from here ... you just don't get the wind that pushes the swell for kilometres and kilometres and kilometres to build the big swell we get in Australia," Mr Walker-Staalkjaer explained as AAP joined him on patrol at Lynæs sea bathing club. "So even though they do have rips here, they just don't have the power behind them." Mid-interview, a naked Danish couple wandered down to the water. "This is one thing I'm surprised about," he said laughing. "In Australia, we don't have naked swimmers." Mr Walker-Staalkjaer used a rubber duck thermometer to measure the water temperature, a crisp 19 degrees. "The Danes love their water temperature," he said. "I guarantee you, I have six different guys come up to me, telling me I'm off by a degree." The exchange program started three years ago after John Mogensen from North Zealand Lifesaving Service met Natalie Hood, former president at Portsea Surf Lifesaving Club, at an international lifesaving meeting. The pair lamented how difficult it was to fill patrol shifts during summer, Mr Mogensen said. "It's about boosting manpower but also giving an experience to my lifeguards ... they make friends abroad," he told AAP. The participants receive travel subsidies, free accommodation and access to bikes to get to their paid or volunteer patrol shifts, depending on working holiday visa eligibility. Mr Mogensen, who is director of lifesaving, noted the Australians injected more fun and social life into his service. Inspired by Australia's Nippers program, he revived a Danish junior development program. The exchange also expanded after former Australian ambassador to Denmark, Kerin Ayyalaraju, introduced Mr Mogensen to a surf lifesaving contact in Sydney, resulting in NSW lifesavers coming to Denmark. For Mr Walker-Staalkjaer, who has a Danish father and Australian mother, it's an opportunity to connect with his paternal roots, practise his language skills and catch up with extended family. "Just writing Australian lifeguard up on the board, you get so many people coming up, excited, saying 'Oh wow, you've come all the way over from Australia'," he said. "You have a lot of people bringing up (Australian-born Danish Queen) Mary... most have a connection because they have been travelling there or their kids went to study or took a gap year." Mr Walker-Staalkjaer hasn't performed any major rescues in Denmark. It's mostly been first aid, jellyfish stings and swimmers standing on poisonous spiky weever fish. Doing solo patrols has also been a novelty, whereas back home, he is usually on duty with a team of 10. "You need a different style of guarding here. You have to keep yourself very alert. Whereas, in Australia, things kind of come at you," he said. "It's a slower pace in a good way." Later this year, a handful of Danish lifeguards are set to travel Down Under to escape Denmark's brutal winter. Mr Walker-Staalkjaer then hopes to be back in Denmark next year. "It's great hopping from summer to summer," he said.
Perth Now
3 days ago
- Perth Now
Bondi Rescue Viking Edition: Aussies on Danish patrol
There aren't any lurking sharks or powerful rips to contend with on Denmark's Zealand island. Yet Australian lifeguard Sebastian Walker-Staalkjaer reckons it's taken a while to get used to another occupational hazard - random naked swimmers. The 27-year-old from Victoria's Portsea Surf Lifesaving Club is one of six Aussie lifeguards who have been patrolling Danish beaches northwest of Copenhagen since late June as part of an exchange program with North Zealand Lifesaving Service. The group has been deployed to swimming spots along a 70-kilometre stretch of coastline known as the Danish Riviera, where sleepy fishing villages are inundated with holidaymakers. "Because you can see Sweden from here ... you just don't get the wind that pushes the swell for kilometres and kilometres and kilometres to build the big swell we get in Australia," Mr Walker-Staalkjaer explained as AAP joined him on patrol at Lynæs sea bathing club. "So even though they do have rips here, they just don't have the power behind them." Mid-interview, a naked Danish couple wandered down to the water. "This is one thing I'm surprised about," he said laughing. "In Australia, we don't have naked swimmers." Mr Walker-Staalkjaer used a rubber duck thermometer to measure the water temperature, a crisp 19 degrees. "The Danes love their water temperature," he said. "I guarantee you, I have six different guys come up to me, telling me I'm off by a degree." The exchange program started three years ago after John Mogensen from North Zealand Lifesaving Service met Natalie Hood, former president at Portsea Surf Lifesaving Club, at an international lifesaving meeting. The pair lamented how difficult it was to fill patrol shifts during summer, Mr Mogensen said. "It's about boosting manpower but also giving an experience to my lifeguards ... they make friends abroad," he told AAP. The participants receive travel subsidies, free accommodation and access to bikes to get to their paid or volunteer patrol shifts, depending on working holiday visa eligibility. Mr Mogensen, who is director of lifesaving, noted the Australians injected more fun and social life into his service. Inspired by Australia's Nippers program, he revived a Danish junior development program. The exchange also expanded after former Australian ambassador to Denmark, Kerin Ayyalaraju, introduced Mr Mogensen to a surf lifesaving contact in Sydney, resulting in NSW lifesavers coming to Denmark. For Mr Walker-Staalkjaer, who has a Danish father and Australian mother, it's an opportunity to connect with his paternal roots, practise his language skills and catch up with extended family. "Just writing Australian lifeguard up on the board, you get so many people coming up, excited, saying 'Oh wow, you've come all the way over from Australia'," he said. "You have a lot of people bringing up (Australian-born Danish Queen) Mary... most have a connection because they have been travelling there or their kids went to study or took a gap year." Mr Walker-Staalkjaer hasn't performed any major rescues in Denmark. It's mostly been first aid, jellyfish stings and swimmers standing on poisonous spiky weever fish. Doing solo patrols has also been a novelty, whereas back home, he is usually on duty with a team of 10. "You need a different style of guarding here. You have to keep yourself very alert. Whereas, in Australia, things kind of come at you," he said. "It's a slower pace in a good way." Later this year, a handful of Danish lifeguards are set to travel Down Under to escape Denmark's brutal winter. Mr Walker-Staalkjaer then hopes to be back in Denmark next year. "It's great hopping from summer to summer," he said.
Boston Globe
31-03-2025
- Business
- Boston Globe
A N.H. ski resort bets on tech to compete with industry giants
That businessman is Erik Mogensen, who bought Black Mountain last year and turned it into a lab for his ski mountain consultancy, Entabeni Systems. The company builds systems that put lift tickets sales, lesson reservations and equipment rentals online while collecting detailed data to inform decisions such as where to make more snow and how much. Get N.H. Morning Report A weekday newsletter delivering the N.H. news you need to know right to your inbox. Enter Email Sign Up 'A lot of general managers will go out and look at how many rows of cars are parked, and that's kind of how they tell how busy they are,' Mogensen said. 'We really want to look at that transactional data down to the deepest level.' Advertisement That includes analyzing everything from the most popular time to sell hot dogs in the lodge to how many runs a season pass holder makes per visit. 'The large operators, they can do a lot of things at scale that we can't. They can buy 20 snow cats at a time, 10 chairlifts, those types of things. We can't do that, but we're really nimble,' Mogensen said. 'We can decide to change the way we groom very quickly, or change the way we open trails, or change our (food and beverage) menu in the middle of a day.' Lift attendant Veronica Crespo Jimenez uses a handheld device to scan a skier's pass, which is embedded with an RFID chip, at Black Mountain, Friday, March 14, 2025, in Jackson, N.H. (AP Photo/Charles Krupa) Charles Krupa/Associated Press Skiers head down a trail at Black Mountain, Friday, March 14, 2025, in Jackson, N.H. (AP Photo/Charles Krupa) Charles Krupa/Associated Press Transforming a small-time resort Mogensen, who says his happiest moments are tied to skiing, started Entabeni Systems in 2015, driven by the desire to keep the sport accessible. In 2023, he bought the company Indy Pass, which allows buyers to ski for two days each at 230 independent ski areas, including Black Mountain. It's an alternative to the Epic and Ikon multi-resort passes offered by the Vail and Alterra conglomerates. Advertisement Erik Mogensen, founder of Entabeni Systems and the general manager of Black Mountain, is interviewed slope side at the mountain, Friday, March 14, 2025, in Jackson, N.H. (AP Photo/Charles Krupa) Charles Krupa/Associated Press Black Mountain was an early participant in Indy Pass. When Mogensen learned it was in danger of closing, he was reminded of his hometown's long-gone ski area. He bought Black Mountain aiming to ultimately transform it into a cooperative. Many Indy Pass resorts also are clients of Entabeni Systems, including Utah's Beaver Mountain, which bills itself as the longest continuously-run family owned mountain resort in the U.S. Kristy Seeholzer, whose husband's grandfather founded Beaver Mountain, said Entabeni streamlined its ticketing and season pass system. That led to new, lower-priced passes for those willing to forgo skiing during holiday weeks or weekends, she said. 'A lot of our season pass holders were self-limiting anyway. They only want to ski weekdays because they don't want to deal with weekends,' she said. 'We could never have kept track of that manually.' Though she is pleased overall, Seeholzer said the software can be challenging and slow. 'There are some really great programs out there, like on the retail side of things or the sales side of things. And one of the things that was a little frustrating was it felt like we were reinventing the wheel,' she said. Erik Mogensen, right, founder of Entabeni Systems and the general manager of Black Mountain, talks with engineers in a temporary hardware and software technical center at the base of the mountain, Friday, March 14, 2025, in Jackson, N.H. (AP Photo/Charles Krupa) Charles Krupa/Associated Press Not everyone is a fan Sam Shirley, 25, grew up skiing in New Hampshire and worked as a ski instructor and ski school director in Maine while attending college. But he said increasing technology has drastically changed the way he skis, pushing him to switch mostly to cross-country. 'As a customer, it's made things more complicated,' he said. 'It just becomes an extra hassle.' Shirley used to enjoy spur-of-the-moment trips around New England, but has been put off by ski areas reserving lower rates for those who buy tickets ahead. He doesn't like having to provide detailed contact information, sometimes even a photograph, just to get a lift ticket. Advertisement It's not just independent ski areas that are focused on technology and data. Many others are using lift tickets and passes embedded with radio frequency identification chips that track skiers' movements. Vail resorts pings cell phones to better understand how lift lines are forming, which informs staffing decisions, said John Plack, director of communications. Lift wait times have decreased each year for the past three years, with 97% under 10 minutes this year, he said. 'Our company is a wildly data-driven company. We know a lot about our guest set. We know their tastes. We know what they like to ski, we know when they like to ski. And we're able to use that data to really improve the guest experience,' he said. Cars are parked near a lift at the base of the Black Mountain ski area, Friday, March 14, 2025, in Jackson, N.H. (AP Photo/Charles Krupa) Charles Krupa/Associated Press Skiers enjoy their lunch on picnic tables outside the Alpine Cabin, a mid-slope refreshment stop, at Black Mountain, Friday, March 14, 2025, in Jackson, N.H. (AP Photo/Charles Krupa) Charles Krupa/Associated Press How the big guys battle meager winters That improvement comes at a cost. A one-day lift ticket at Vail's Keystone Resort in Colorado sold for $292 last week. A season pass cost $418, a potentially good deal for diehard skiers, but also a reliable revenue stream guaranteeing Vail a certain amount of income even as ski areas face less snow and shorter winters. The revenue from such passes, especially the multi-resort Epic Pass, allowed the company to invest $100 million in snowmaking, Plack said. 'By committing to the season ahead of time, that gives us certainty and allows us to reinvest in our resorts,' he said. Mogensen insists bigger isn't always better, however. Lift tickets at Black Mountain cost $59 to $99 per day and a season's pass is about $450. Advertisement 'You don't just come skiing to turn left and right. You come skiing because of the way the hot chocolate tastes and the way the fire pit smells and what spring skiing is and what the beer tastes like and who you're around,' he said. 'Skiing doesn't have to be a luxury good. It can be a community center.' Brennick, the Black Mountain lift rider who was skiing with his grandchildren, said he has noticed a difference since the ski area was sold. 'I can see the change,' he said. 'They're making a lot of snow and it shows.' Ramer reported from Concord, N.H.
Fox Sports
30-03-2025
- Business
- Fox Sports
A New Hampshire ski resort bets on tech to compete with industry giants
Associated Press Jackson, N.H. (AP) — A skier since age 4, Thomas Brennick now enjoys regular trips to New Hampshire's Black Mountain with his two grandchildren. 'It's back to the old days,' he said from the Summit Double chairlift on a recent sunny Friday. 'It's just good, old-time skiing at its best.' Behind the scenes, the experience is now propelled by a high-tech system designed to increase efficiency at the state's oldest ski area. And while small, independent resorts can't compete on infrastructure or buying power with conglomerates like Vail, which owns nearby Attitash Mountain Resort and seven others in the Northeast alone, at least one entrepreneur is betting technology will be 'a really great equalizer.' That businessman is Erik Mogensen, who bought Black Mountain last year and turned it into a lab for his ski mountain consultancy, Entabeni Systems. The company builds systems that put lift tickets sales, lesson reservations and equipment rentals online while collecting detailed data to inform decisions such as where to make more snow and how much. 'A lot of general managers will go out and look at how many rows of cars are parked, and that's kind of how they tell how busy they are,' Mogensen said. 'We really want to look at that transactional data down to the deepest level.' That includes analyzing everything from the most popular time to sell hot dogs in the lodge to how many runs a season pass holder makes per visit. 'The large operators, they can do a lot of things at scale that we can't. They can buy 20 snow cats at a time, 10 chairlifts, those types of things. We can't do that, but we're really nimble,' Mogensen said. 'We can decide to change the way we groom very quickly, or change the way we open trails, or change our (food and beverage) menu in the middle of a day.' Transforming a small-time resort Mogensen, who says his happiest moments are tied to skiing, started Entabeni Systems in 2015, driven by the desire to keep the sport accessible. In 2023, he bought the company Indy Pass, which allows buyers to ski for two days each at 230 independent ski areas, including Black Mountain. It's an alternative to the Epic and Ikon multi-resort passes offered by the Vail and Alterra conglomerates. Black Mountain was an early participant in Indy Pass. When Mogensen learned it was in danger of closing, he was reminded of his hometown's long-gone ski area. He bought Black Mountain aiming to ultimately transform it into a cooperative. Many Indy Pass resorts also are clients of Entabeni Systems, including Utah's Beaver Mountain, which bills itself as the longest continuously-run family owned mountain resort in the U.S. Kristy Seeholzer, whose husband's grandfather founded Beaver Mountain, said Entabeni streamlined its ticketing and season pass system. That led to new, lower-priced passes for those willing to forgo skiing during holiday weeks or weekends, she said. 'A lot of our season pass holders were self-limiting anyway. They only want to ski weekdays because they don't want to deal with weekends,' she said. 'We could never have kept track of that manually." Though she is pleased overall, Seeholzer said the software can be challenging and slow. 'There are some really great programs out there, like on the retail side of things or the sales side of things. And one of the things that was a little frustrating was it felt like we were reinventing the wheel,' she said. Not everyone is a fan Sam Shirley, 25, grew up skiing in New Hampshire and worked as a ski instructor and ski school director in Maine while attending college. But he said increasing technology has drastically changed the way he skis, pushing him to switch mostly to cross-country. 'As a customer, it's made things more complicated,' he said. "It just becomes an extra hassle.' Shirley used to enjoy spur-of-the-moment trips around New England, but has been put off by ski areas reserving lower rates for those who buy tickets ahead. He doesn't like having to provide detailed contact information, sometimes even a photograph, just to get a lift ticket. It's not just independent ski areas that are focused on technology and data. Many others are using lift tickets and passes embedded with radio frequency identification chips that track skiers' movements. Vail resorts pings cell phones to better understand how lift lines are forming, which informs staffing decisions, said John Plack, director of communications. Lift wait times have decreased each year for the past three years, with 97% under 10 minutes this year, he said. 'Our company is a wildly data-driven company. We know a lot about our guest set. We know their tastes. We know what they like to ski, we know when they like to ski. And we're able to use that data to really improve the guest experience,' he said. How the big guys battle meager winters That improvement comes at a cost. A one-day lift ticket at Vail's Keystone Resort in Colorado sold for $292 last week. A season pass cost $418, a potentially good deal for diehard skiers, but also a reliable revenue stream guaranteeing Vail a certain amount of income even as ski areas face less snow and shorter winters. The revenue from such passes, especially the multi-resort Epic Pass, allowed the company to invest $100 million in snowmaking, Plack said. 'By committing to the season ahead of time, that gives us certainty and allows us to reinvest in our resorts," he said. Mogensen insists bigger isn't always better, however. Lift tickets at Black Mountain cost $59 to $99 per day and a season's pass is about $450. 'You don't just come skiing to turn left and right. You come skiing because of the way the hot chocolate tastes and the way the fire pit smells and what spring skiing is and what the beer tastes like and who you're around,' he said. 'Skiing doesn't have to be a luxury good. It can be a community center.' Brennick, the Black Mountain lift rider who was skiing with his grandchildren, said he has noticed a difference since the ski area was sold. 'I can see the change,' he said. 'They're making a lot of snow and it shows.' ___ Ramer reported from Concord, New Hampshire.
