Latest news with #MunZuk
AsiaOne
14-06-2025
- Business
- AsiaOne
$540 instead of $5.40: Porridge stall in Westgate seeks customer who overpaid by mistake, Singapore News
Cashless payments are meant to offer convenience but for one customer at a porridge stall in Westgate, it led to a pricey mistake. While paying for his $5.40 meal at Mung Zuk in Westgate, a Caucasian customer accidentally transferred $540 instead, Shin Min Daily News reported. The transaction occurred on Tuesday (June 10) at around 2pm but it wasn't until later that staff realised the overpayment. In a Facebook post shared a few hours later, the eatery appealed for help locating the customer. "As soon as we realised the overpayment, our team searched around the mall to try and find him, but unfortunately, we could not locate him," the Facebook caption read. The business owner, known as Ms Chen, told Shin Min that the error went unnoticed at the time as staff members were swamped during the lunch hour rush. Based on CCTV footage, the Caucasian customer wore glasses and stood at roughly 1.85m tall. In its Facebook post, Mun Zuk thanked its customers for the support and kindness, urging anyone who might know of the customer to reach out. From the stall's end, it can only check the payment amount and time of payment. Personal details such as mobile numbers are not disclosed to merchants so a direct refund to the affected customer is not possible. Ms Chen also mentioned that they had contacted the bank but were told that no assistance could be provided for the time being. AsiaOne has reached out to Mun Zuk for more information. [[nid:621714]] amierul@
Independent Singapore
12-06-2025
- Business
- Independent Singapore
Porridge stall owner showered with praise for seeking customer who paid $540 for $5.40 meal
Photo: Mun Zuk FB SINGAPORE: The owner of a porridge stall in Westgate mall has drawn widespread praise from netizens after she launched a search for a customer who accidentally paid $540 for a $5.40 meal. The incident took place on Tuesday (June 10) at around 2pm, at Mun Zuk , a well-loved local eatery. According to Mrs Tan, the stall's owner, the customer had paid using PayNow — but instead of $5.40, he entered $540 into the transaction. 'This gentleman scanned our QR code for the PayNow transaction, keyed in the amount himself and left,' Mrs Tan shared in a Facebook post, 'Our staff was busy during the time of the incident as it was lunch time.' It wasn't until after the lunch rush had passed that staff realised the massive overpayment. Alarmed, they began searching the mall for the customer but were unable to locate him. 'We waited for him to come back, but he didn't,' Mrs Tan said. The eatery has since taken to social media in hopes of reaching the man and returning the excess $534.60. A CCTV image of the customer was shared in the post, along with a heartfelt message: 'No questions asked — we just want to return the money to its rightful owner.' The post quickly gained traction, with many commending Mun Zuk for its integrity. Comments flooded in, lauding the stall for its honesty and commitment to doing the right thing, even when they could have quietly kept the money. In a time when businesses are struggling, Singaporeans said they are heartened to see such honesty. Some commenters were so impressed with Mrs Tan's honesty that they vowed to visit Westgate just to support her stall.
