Latest news with #MyVisa2.0
The Star
22-07-2025
- Business
- The Star
MyVisa 2.0 to elevate Immigration digital services
Ever-ready team: Elite Immigration enforcement personnel conducting a drill showcasing their operational capabilities. — RAJA FAISAL HISHAN/The Star PUTRAJAYA: Enhanced digital service delivery from the Immigration Department for electronic visa applications is in the pipeline with the launch of MyVisa 2.0. The upgraded system was launched yesterday in conjunction with the 103rd Immigration Day celebrations and is slated for rollout on Aug 1. 'It is an enhanced version of the original MyVisa system introduced on Dec 1, 2021. The new system has been developed as an integrated digital visa platform, offering faster, safer and more efficient application experiences, in line with the expectations of citizens and international visitors who prioritise convenience in public services. 'MyVisa 2.0 incorporates various advanced technologies such as Optical Character Recognition, real-time notifications, smart automation and a dedicated mobile app for applicants. 'It provides a fully digital visa application process, including passport scanning, document uploads, virtual interviews, real-time tracking, eVisa approval with QR codes and interactive support via live chat,' the department said in a statement yesterday. It added that the new system will no longer require applicants to head to the Malaysian Representative Offices abroad. The 103rd Immigration Day celebration ceremony was launched by Deputy Home Minister Datuk Seri Dr Shamsul Anuar Nasarah on behalf of Home Minister Datuk Seri Saifuddin Nasution. He left the event before its conclusion to attend another meeting. Earlier, Saifuddin Nasution said the country is still behind despite embracing artificial intelligence (AI). 'Today, we embrace AI, but we are still three years behind. 'But if we don't start now, we will be 30 years behind,' he said in his opening speech. The minister urged the department to send officers for AI training at local universities. 'Send personnel to local public universities such as UKM and UiTM in batches. 'Give them the opportunity to attend one- to two-week courses to gain knowledge of AI and develop the skills needed to use AI tools, which are evolving rapidly day by day.' Saifuddin Nasution also urged the Immigration Department to increase its commitment to combating graft within its ranks. 'With reforms anchored on efficient governance, strengthened integrity and impactful service delivery, I hope the department will uphold a zero-tolerance policy against corruption,' he said.
New Straits Times
21-07-2025
- Business
- New Straits Times
Immigration launches MyVisa 2.0 for faster, fully digital visa applications
PUTRAJAYA: The Immigration Department has announced the launch of MyVisa 2.0, an upgraded digital visa platform aimed at strengthening public service delivery, particularly in the immigration sector. The system, which will go live on Aug 1, is an enhancement of the original MyVisa platform introduced on Dec 1, 2021. "MyVisa 2.0 is designed as an integrated digital platform to provide a faster, safer and more efficient visa application experience, in line with the expectations of citizens and international visitors who prioritise convenience in public services. "The upgraded platform features advanced technologies such as Optical Character Recognition (OCR), real-time notifications, smart automation and a dedicated mobile application for applicants," it said. MyVisa 2.0 enables a fully digital visa application process — from passport scanning, document uploads and virtual interviews to real-time tracking, eVisa approval with QR codes and interactive assistance through live chat where applicants will no longer be required to visit Malaysian missions abroad. Immigration Department director-general Datuk Zakaria Shaaban said the new system incorporates artificial intelligence (AI) to improve efficiency and security. "Applicants will no longer need to visit our offices. AI will verify their location, process applications and, if necessary, interviews will be conducted virtually using the system. This is part of the improvements under MyVisa 2.0. Zakaria said the system targets foreign nationals who require visas to enter Malaysia. "For countries that do not require a visa, this does not apply. However, source countries such as Bangladesh still require visas, even for tourist visits, so they will use the MyVISA application system," he said. He said applicants for long-term passes, such as students and foreign workers applying for Temporary Employment Visit Passes (PLKS), must also apply for a visa before entering the country.
The Star
21-07-2025
- Business
- The Star
Immigration launches new and improved MyVisa 2.0 system
PUTRAJAYA: An updated version of the MyVisa system promises to bring improved public service delivery. The system, dubbed MyVisa 2.0, will be implemented starting Aug 1 following its official launch as part of the 103rd Immigration Day celebrations on Monday (July 21). "It is an enhanced version of the original MyVisa system introduced on Dec 1, 2021. The new system has been rebuilt as an integrated digital visa platform, offering faster, safer and more efficient application experiences, in line with the expectations of citizens and international visitors who prioritise convenience in public services. "MyVisa 2.0 incorporates various advanced technologies such as Optical Character Recognition (OCR), real-time notifications, smart automation and a dedicated mobile app for applicants. "It provides a fully digital visa application process, including passport scanning, document uploads, virtual interviews, real-time tracking, eVisa approval with QR codes and interactive support via live chat," the Immigration Department said in a statement on Monday. It added that the new systems would no longer require applicants abroad to go Malaysian representative offices in other countries. The ceremony was officiated by Deputy Home Minister Datuk Seri Dr Shamsul Anuar Nasarah on behalf of Home Minister Datuk Seri Saifuddin Nasution.
