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Morrisons to enhance checkout experience with NCR Voyix
Morrisons to enhance checkout experience with NCR Voyix

Yahoo

time29-04-2025

  • Business
  • Yahoo

Morrisons to enhance checkout experience with NCR Voyix

British supermarket chain Morrisons has chosen NCR Voyix commerce platform to upgrade its point-of-sale (POS) systems to enhance shopping experience for its customers. The move will see the implementation of new POS technology across 13,000 checkout lanes in almost 500 stores under a five-year agreement. The initiative signifies Morrisons' shift away from outdated POS systems towards more streamlined and scaleable solutions. Continual support for the upgraded software will be delivered through the NCR Voyix Managed Service, which includes advanced service desk features. The partnership extension entails Morrisons adopting a modern software-as-a-service (SaaS) framework maintained by NCR Voyix Edge, which is expected to improve customer interactions and facilitate swift integration of updates and new functionalities. The platform's NCR Voyix Insights component will furnish Morrisons with real-time data and analytics to inform better strategic decisions. Morrisons group retail director Martin Dawson stated: "We are very pleased to have chosen NCR Voyix as our commerce solutions and services partner to help us further improve our retail technology as we seek to operate with greater agility and efficiency for the benefit of our customers now and well into the future." NCR Voyix's platform will enable Morrisons to introduce novel digital experiences that are personalised for their customers. The infrastructure provided by NCR Voyix Edge equips Morrisons to operate their physical stores with the same efficiency as their digital platforms while catering to the specific needs of a dynamic retail IT landscape. The introduction of NCR Voyix's next-generation self-checkout will decrease waiting times and improve overall customer satisfaction. NCR Voyix retail and payment president Darren Wilson stated: 'Technology evolves at lightning speed, and older, legacy solutions make it difficult for retailers to progress at the pace required to effectively compete. 'We are delighted Morrisons has chosen NCR Voyix's interconnected retail solutions to help their entire supermarket portfolio by elevating store performance along with the customer and employee experience.' In March 2025, Morrisons reported that its total sales for the first quarter of the fiscal year 2024/25 rose 2.4%, bringing the figure to £4bn ($5.1bn). "Morrisons to enhance checkout experience with NCR Voyix" was originally created and published by Retail Insight Network, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio

Morrisons Transforms the Shopping Experience with NCR Voyix Retail Solutions
Morrisons Transforms the Shopping Experience with NCR Voyix Retail Solutions

Business Wire

time29-04-2025

  • Business
  • Business Wire

Morrisons Transforms the Shopping Experience with NCR Voyix Retail Solutions

ATLANTA--(BUSINESS WIRE)--Morrisons, one of the largest supermarket chains in the UK, has selected NCR Voyix (NYSE: VYX), a leading global provider of digital commerce solutions, to provide its stores with point-of-sale (POS) solutions powered by the NCR Voyix Commerce Platform. Morrisons is expanding their existing partnership by rolling out this new technology to power over 13,000 checkout lanes across nearly 500 stores in a five-year contract. As part of the deal, Morrisons' refreshed software-as-a-service (SaaS) technology stack will be supported by NCR Voyix Edge, enabling Morrisons to enhance the shopper experience and rapidly deploy new features and software updates. NCR Voyix Insights, part of the NCR Voyix Commerce Platform, will provide Morrisons real-time, actionable, proactive and predictive insights for improved decision-making. Morrisons is investing in additional capabilities that replace legacy POS technology to optimize efficiency and scalability. The new software will continue to be supported by the NCR Voyix Managed Service, including enhanced service desk capabilities. "We are very pleased to have chosen NCR Voyix as our commerce solutions and services partner to help us further improve our retail technology as we seek to operate with greater agility and efficiency for the benefit of our customers now and well into the future," said Martin Dawson, Group Retail Director of Morrisons. Key benefits include: Increased Speed to Market: NCR Voyix's scalable and agile platform enables Morrisons to quickly roll out new digital, personalized experiences and innovations. Enhanced Shopping Experience: NCR Voyix Edge provides Morrisons the infrastructure to run their stores like their digital channels, while meeting the unique demands of the fast-moving retail IT environment. Improved Checkout: The high-performance and reliable NCR Voyix Next-Generation Self-Checkout ensures we reduce wait times and enhancing customer satisfaction. 'Technology evolves at lightning speed, and older, legacy solutions make it difficult for retailers to progress at the pace required to effectively compete,' said Darren Wilson, President, Retail & Payments at NCR Voyix. 'We are delighted Morrisons has chosen NCR Voyix's interconnected retail solutions to help their entire supermarket portfolio by elevating store performance along with the customer and employee experience.' For more information on NCR Voyix's award-winning retail, fuel and convenience solutions, visit and follow NCR Voyix on X, Youtube, LinkedIn, Instagram, and Facebook. About NCR Voyix Corporation NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. About Morrisons Morrisons has a rich history that dates back to 1899 when William Morrison first opened an egg and butter stall in Bradford. 125 years on, customers continue to enjoy our great quality British food and our Market Street heritage is clear to see in our c. 500 stores where skilled colleagues such as our butchers, fishmongers, and bakers proudly make and serve customers fresh food every day. As well as our supermarkets, we also have 1,600 Morrisons Daily convenience stores - around 600 of which are franchise stores - and an online delivery service where our customers can order their groceries from the comfort of their own home and have them delivered by us or one of our partners including Amazon, Deliveroo and Just Eat. We also have our own manufacturing business - Myton Food Group - spread across 18 sites where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and more. As a result, we're proud to be British farming's single biggest direct customer. Our wholesale business serves customers across the UK and further afield through our extensive network of national and regional distribution depots.

NCR Voyix Recognized as a Leader in IDC MarketScape Report for Retail, Fuel and Convenience
NCR Voyix Recognized as a Leader in IDC MarketScape Report for Retail, Fuel and Convenience

Yahoo

time08-04-2025

  • Business
  • Yahoo

NCR Voyix Recognized as a Leader in IDC MarketScape Report for Retail, Fuel and Convenience

ATLANTA, April 08, 2025--(BUSINESS WIRE)--NCR Voyix Corporation (NYSE: VYX), a leading global provider of digital commerce solutions, has been named a Leader in the recently released IDC MarketScape: Worldwide Point-of-Sale (POS) Software Platform Vendors in Retail, Fuel and Convenience 2025 Vendor Assessment (doc #US51800224, February 2025). NCR Voyix believes this recognition highlights its deep experience in transforming retail experiences through its innovative Commerce Platform. The report found that, "retailers are seeking more flexible and configurable POS solutions to give them the agility to more easily add new services or features to meet the evolving business needs and customer expectations." Further, "Fuel and convenience retailers are looking to technology partners for solutions that can enable seamless omni-channel retailing across multiple touch points with cohesive customer experience to drive customer loyalty as well as flexible, configurable POS systems, offering seamless integrations, to enable agility to meet changing business and customer needs." According to IDC analyst Margot Juros, "One of NCR Voyix's key differentiators is its strong unified edge capabilities with NCR Voyix Edge. The edge-native infrastructure ensures high availability and resilience for the platform and allows retailers to run the latest software on existing hardware, meaning lower hardware costs and faster, eased ability to access latest software updates for greater agility." "We believe IDC MarketScape's recognition validates our commitment to offering a future-ready POS platform that enhances customer journeys, loyalty, and operational efficiency," said Darren Wilson, EVP & President, Retail and Payments at NCR Voyix. With more than 140 years of industry expertise, NCR Voyix specializes in solutions that unify the physical and digital commerce channels, reshaping traditional fuel stations with stores – offering fuel, foodservice, and services such as car washes, EV charging – to true destinations through a single cohesive platform. NCR Voyix's edge-enabled POS platform stands out for its high configurability and seamless integration capabilities, allowing retailers to maintain their agility and competitiveness in a rapidly changing market. For more information on NCR Voyix's award-winning retail fuel and convenience solutions, visit and follow NCR Voyix on X, Youtube, LinkedIn, Instagram, and Facebook. About NCR Voyix NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems through experiences with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 30 countries across the globe. About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers. View source version on Contacts News Media Contact Investor Contact Sarah Jane

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