Latest news with #NG9-1-1
Hamilton Spectator
22-07-2025
- Business
- Hamilton Spectator
Intrado's AI Voice Translation and Transcription Technology Speeds 9-1-1 Response
LONGMONT, Colo., July 22, 2025 (GLOBE NEWSWIRE) — Intrado Life & Safety, Inc. (Intrado) , the leader in 9-1-1 communications and technology, today announced the availability of AI-powered Voice-to-Text (VTT) translation and transcription technology. AI supports emergency response and enables public safety answering points (PSAPs) to seamlessly communicate with callers in over 40 languages, helping diverse communities across the United States and Canada. Intrado's AI VTT translation and transcription solution will be available for demonstration at APCO 2025 from July 27-30. Intrado's AI VTT translation and transcription technology is designed to work on both legacy and Next Generation 9-1-1 (NG9-1-1) network infrastructure, providing all PSAPs with Intrado VIPER or VIPER NextGen TM the ability to efficiently communicate with a large number of emergency callers. The solution presents PSAP users with a live conversation transcript containing translations in both the caller's and telecommunicator's native languages. From the perspective of the 9-1-1 caller, the translation is immediate and communicated audibly, preventing conversation delays and reducing time-to-response. 'Our intuitive, near real time translation and transcription capabilities leverage the latest advancements in AI and natural language processing,' said Brian Davenport, Chief Strategy Officer at Intrado. 'It's integrated directly into 9-1-1 telecommunicator workflows, and users can quickly respond to non-English speakers without engaging a separate application or third-party interpreter.' VTT transcription and translation enable 9-1-1 telecommunicators to transfer calls more effectively without compromising precision or reliability. Automated language detection and translation also reduces the stress associated with communicating in a foreign language to those experiencing an emergency. '9-1-1 telecommunicators are essential to the protection of those who depend on fast emergency response in situations when every second counts,' said Andrew Knapp, Director for Hamilton County Emergency Communications in Ohio. 'We look forward to the opportunities Intrado's translation technology offers to enhance how we serve our community and support the well-being of our PSAP staff.' For more information about Intrado's AI VTT translation and transcription technology, visit: . About Intrado Intrado is the essential partner for those committed to saving lives and protecting communities anywhere in the world. As a leading global provider of trusted emergency response solutions, Intrado improves public safety outcomes by connecting help to those in need. The company blends legacy intelligence, modern technology, and passionately dedicated people to create end-to-end solutions that are innovative, resilient, intuitive, and insightful. For more information, visit . Media Contact IntradoPR@
Malaysian Reserve
19-05-2025
- Business
- Malaysian Reserve
DATAMARK Technologies Welcomes Industry Veteran Deb Rozeboom to Client Success Team
Ms. Rozeboom to strengthen client relationships and enhance satisfaction in new role as Client Success Manager PITTSBURGH, May 19, 2025 /PRNewswire/ — DATAMARK Technologies, a leader in interoperable solutions for public safety location services, today announced that Deb Rozeboom has joined the organization as Client Success Manager. In her new role, Ms. Rozeboom will build lasting relationships with clients, enhance client satisfaction and ensure they derive maximum value from DATAMARK Technologies' products and services. Ms. Rozeboom's efforts will ensure that clients stay at the forefront of public safety geographic information systems (GIS) innovation by consistently delivering services and solutions that align with client objectives and enhance interoperability and effectiveness. This commitment supports the transition to Next Generation 9-1-1 (NG9-1-1) and indoor mapping. At DATAMARK Technologies, Client Success Managers partner with clients to maximize their investments while continually advancing their capabilities. 'DATAMARK Technologies is dedicated to client success and enhancing public safety location services through excellence and advocacy,' said Robert Murphy, Chief Revenue Officer at DATAMARK Technologies. 'Deb's extensive experience in public safety GIS and expertise in NG9-1-1 will be invaluable as we continue to elevate the client experience.' Ms. Rozeboom joins DATAMARK Technologies with over 20 years of experience managing complex NG9-1-1 projects nationwide. Prior to joining DATAMARK Technologies, she held various roles at GeoComm, including Product Manager, GIS Solutions Engineer and General Manager. Additionally, she has served as an Adjunct Instructor for the National Emergency Numbers Association (NENA), teaching several NG9-1-1 and Addressing courses. She also co-chairs the NENA NG9-1-1 GIS Data Model Standard workgroup and is a member of the Geospatial Professional Network (GPN) Location, Enterprise Addressing and Public Safety (LEAP) Committee. Ms. Rozeboom holds a Bachelor of Science degree in Ecology and Field Biology, as well as a Master's Certificate in GIS, from St. Cloud University. She also has several industry certifications, including NENA Emergency Number Professional (ENP), GISC Geographic Information Systems Professional (GISP) and PMI Project Management Professional (PMP). About DATAMARK TechnologiesDATAMARK Technologies provides a new era of 9-1-1 and redefines interoperability for the public safety industry. The company combines DATAMARK, Michael Baker International's public safety division known for best-in-class geographic information systems (GIS) data management and software solutions, with Digital Data Technologies, LLC (DDT), a top-tier Next Generation 9-1-1 (NG9-1-1) location services provider. This strategic union heralds a new era of 9-1-1 and redefines geospatial data management for the public safety industry. DATAMARK Technologies offers a fully integrated solution that empowers public safety agencies to manage, maintain and leverage GIS data to the highest industry standards. The unified approach breaks down barriers of data silos to improve call routing accuracy, offer seamless discrepancy resolution and provide unwavering location fidelity for call takers with enhanced interoperability. Contact: Julia (866) 293-4609
Yahoo
19-05-2025
- Business
- Yahoo
DATAMARK Technologies Welcomes Industry Veteran Deb Rozeboom to Client Success Team
Ms. Rozeboom to strengthen client relationships and enhance satisfaction in new role as Client Success Manager PITTSBURGH, May 19, 2025 /PRNewswire/ -- DATAMARK Technologies, a leader in interoperable solutions for public safety location services, today announced that Deb Rozeboom has joined the organization as Client Success Manager. In her new role, Ms. Rozeboom will build lasting relationships with clients, enhance client satisfaction and ensure they derive maximum value from DATAMARK Technologies' products and services. Ms. Rozeboom's efforts will ensure that clients stay at the forefront of public safety geographic information systems (GIS) innovation by consistently delivering services and solutions that align with client objectives and enhance interoperability and effectiveness. This commitment supports the transition to Next Generation 9-1-1 (NG9-1-1) and indoor mapping. At DATAMARK Technologies, Client Success Managers partner with clients to maximize their investments while continually advancing their capabilities. "DATAMARK Technologies is dedicated to client success and enhancing public safety location services through excellence and advocacy," said Robert Murphy, Chief Revenue Officer at DATAMARK Technologies. "Deb's extensive experience in public safety GIS and expertise in NG9-1-1 will be invaluable as we continue to elevate the client experience." Ms. Rozeboom joins DATAMARK Technologies with over 20 years of experience managing complex NG9-1-1 projects nationwide. Prior to joining DATAMARK Technologies, she held various roles at GeoComm, including Product Manager, GIS Solutions Engineer and General Manager. Additionally, she has served as an Adjunct Instructor for the National Emergency Numbers Association (NENA), teaching several NG9-1-1 and Addressing courses. She also co-chairs the NENA NG9-1-1 GIS Data Model Standard workgroup and is a member of the Geospatial Professional Network (GPN) Location, Enterprise Addressing and Public Safety (LEAP) Committee. Ms. Rozeboom holds a Bachelor of Science degree in Ecology and Field Biology, as well as a Master's Certificate in GIS, from St. Cloud University. She also has several industry certifications, including NENA Emergency Number Professional (ENP), GISC Geographic Information Systems Professional (GISP) and PMI Project Management Professional (PMP). About DATAMARK TechnologiesDATAMARK Technologies provides a new era of 9-1-1 and redefines interoperability for the public safety industry. The company combines DATAMARK, Michael Baker International's public safety division known for best-in-class geographic information systems (GIS) data management and software solutions, with Digital Data Technologies, LLC (DDT), a top-tier Next Generation 9-1-1 (NG9-1-1) location services provider. This strategic union heralds a new era of 9-1-1 and redefines geospatial data management for the public safety industry. DATAMARK Technologies offers a fully integrated solution that empowers public safety agencies to manage, maintain and leverage GIS data to the highest industry standards. The unified approach breaks down barriers of data silos to improve call routing accuracy, offer seamless discrepancy resolution and provide unwavering location fidelity for call takers with enhanced interoperability. Contact: Julia (866) 293-4609 View original content to download multimedia: SOURCE DATAMARK Technologies Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
19-05-2025
- Business
- Yahoo
DATAMARK Technologies Welcomes Industry Veteran Deb Rozeboom to Client Success Team
Ms. Rozeboom to strengthen client relationships and enhance satisfaction in new role as Client Success Manager PITTSBURGH, May 19, 2025 /PRNewswire/ -- DATAMARK Technologies, a leader in interoperable solutions for public safety location services, today announced that Deb Rozeboom has joined the organization as Client Success Manager. In her new role, Ms. Rozeboom will build lasting relationships with clients, enhance client satisfaction and ensure they derive maximum value from DATAMARK Technologies' products and services. Ms. Rozeboom's efforts will ensure that clients stay at the forefront of public safety geographic information systems (GIS) innovation by consistently delivering services and solutions that align with client objectives and enhance interoperability and effectiveness. This commitment supports the transition to Next Generation 9-1-1 (NG9-1-1) and indoor mapping. At DATAMARK Technologies, Client Success Managers partner with clients to maximize their investments while continually advancing their capabilities. "DATAMARK Technologies is dedicated to client success and enhancing public safety location services through excellence and advocacy," said Robert Murphy, Chief Revenue Officer at DATAMARK Technologies. "Deb's extensive experience in public safety GIS and expertise in NG9-1-1 will be invaluable as we continue to elevate the client experience." Ms. Rozeboom joins DATAMARK Technologies with over 20 years of experience managing complex NG9-1-1 projects nationwide. Prior to joining DATAMARK Technologies, she held various roles at GeoComm, including Product Manager, GIS Solutions Engineer and General Manager. Additionally, she has served as an Adjunct Instructor for the National Emergency Numbers Association (NENA), teaching several NG9-1-1 and Addressing courses. She also co-chairs the NENA NG9-1-1 GIS Data Model Standard workgroup and is a member of the Geospatial Professional Network (GPN) Location, Enterprise Addressing and Public Safety (LEAP) Committee. Ms. Rozeboom holds a Bachelor of Science degree in Ecology and Field Biology, as well as a Master's Certificate in GIS, from St. Cloud University. She also has several industry certifications, including NENA Emergency Number Professional (ENP), GISC Geographic Information Systems Professional (GISP) and PMI Project Management Professional (PMP). About DATAMARK TechnologiesDATAMARK Technologies provides a new era of 9-1-1 and redefines interoperability for the public safety industry. The company combines DATAMARK, Michael Baker International's public safety division known for best-in-class geographic information systems (GIS) data management and software solutions, with Digital Data Technologies, LLC (DDT), a top-tier Next Generation 9-1-1 (NG9-1-1) location services provider. This strategic union heralds a new era of 9-1-1 and redefines geospatial data management for the public safety industry. DATAMARK Technologies offers a fully integrated solution that empowers public safety agencies to manage, maintain and leverage GIS data to the highest industry standards. The unified approach breaks down barriers of data silos to improve call routing accuracy, offer seamless discrepancy resolution and provide unwavering location fidelity for call takers with enhanced interoperability. Contact: Julia (866) 293-4609 View original content to download multimedia: SOURCE DATAMARK Technologies Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
