Latest news with #NasserAlNaimi
Qatar Tribune
8 hours ago
- Health
- Qatar Tribune
WWRC receives Gold Certification for Excellence from Planetree International
QNA Doha In a remarkable achievement that reflects Hamad Medical Corporation's (HMC) ongoing commitment to enhancing the quality of healthcare services, the Women's Wellness and Research Centre (WWRC) has been awarded the prestigious Gold Certification for Excellence in Person Centred Care by Planetree International. This global certification recognises institutions that demonstrate outstanding dedication to placing patients at the heart of the care process. With this milestone, WWRC becomes the first organisation in the world to receive this certification based on Planetree's new 2024 criteria and accreditation process and is now among an elite group of only 115 healthcare institutions worldwide to hold this distinguished recognition. As Qatar's largest tertiary hospital dedicated to women's health, WWRC provides comprehensive care covering every stage of a woman's reproductive life from preconception to childbirth, postnatal care, and overall wellness, while addressing physical, emotional, and social needs in an integrated, holistic manner. The Gold Certification is granted to healthcare institutions that demonstrate a genuine and measurable commitment to person centred care. This includes active patient and family engagement in decision making, as well as embedding the values of compassion, transparency, and respect across all levels of service, ensuring a healthcare experience that is both human-centred and high quality. Managing Director of HMC Mohammed bin Khalifa Al Suwaidi expressed his pride in this global recognition saying that the achievement is more than a certificate, but a true reflection of our unwavering humanitarian mission that every patient is a person first. He expressed HMC's belief exceptional healthcare begins with listening, understanding the patient's needs, acknowledging their emotions, and empowering them as partners in their treatment journey. He added that HMC's goal was not just to provide medical treatment, but to ensure every individual feels cared for and supported at every step, stressing that this is what drives the organization to continuously innovate and raise the standards of care to meet and exceed patient expectations. HMC's Chief of Patient Experience and Director of the Hamad Healthcare Quality Institute Nasser Al Naimi emphasized the importance of this achievement, saying that it was a testament to HMC's commitment to building strong partnerships between healthcare providers, patients, and families throughout the care journey. President of Planetree International Michael Giuliano, said that the certification was the only accreditation that honours excellence in person-centredness across the entire continuum of care.
Qatar Tribune
21-07-2025
- Health
- Qatar Tribune
Private hospital referrals cover all specialties and treatments: HMC official
Hamad Medical Corporation (HMC) has revealed that the partnership agreement it recently signed with four leading private hospitals to refer Qatari patients with long waiting times at HMC facilities includes all medical specialties and procedures, with HMC covering the full cost of treatment. In a statement to Qatar News Agency (QNA), Nasser Al Naimi, Chief of Patient Experience at HMC and Director of the Hamad Healthcare Quality Institute, said the agreement aims to ensure timely access to high-quality healthcare for Qatari patients. He stressed that the referral programme encompasses all specialties and medical procedures. Each referral is individually assessed to ensure that the private hospital has the necessary expertise and facilities, guaranteeing optimal care for the patient. Al Naimi explained that the referrals include all services related to the patient's case, such as surgical procedures (if required), laboratory tests, radiology, physiotherapy, and other treatments, in accordance with the patient's diagnosis and treatment plan. Earlier this month, HMC signed a partnership agreement with four top private hospitals in Qatar: Al Ahli Hospital, Al Emadi Hospital, Aman Hospital, and Doha Clinic Hospital. The agreement is designed to improve access to healthcare services for Qatari citizens, reduce wait times, and enhance the overall patient experience. Under this agreement, Qatari patients facing long waiting periods at HMC clinics and departments will be referred to these private hospitals for expedited appointments and care. Al Naimi noted that the programme targets all Qatari patients with prolonged wait times, with priority given to those waiting over two weeks for an appointment or more than a month to see a doctor. He emphasised that referred patients will not bear any costs, as HMC fully covers all treatment expenses associated with the referral. The referral process is closely monitored to ensure equitable distribution of patients and the efficient use of healthcare resources. Referrals are facilitated through a secure electronic platform, ensuring confidentiality and seamless data exchange with the private hospitals. Eligible patients are contacted to obtain their consent before the referral is initiated. Once consent is given, the referral is transmitted securely via the platform. Additionally, selected physicians at the participating private hospitals have been granted limited, secure access to patients' medical files at HMC to support continuity of care. Patients may also request their medical reports from HMC when needed to assist in treatment decisions at the referral facility. Al Naimi highlighted that this referral initiative initially began with The View Hospital and has now expanded to include five private hospitals. This reflects a strategic shift toward leveraging the private healthcare sector's capabilities in the interest of improving patient care. He concluded by noting that the success of this initiative is being measured through key performance indicators such as reduced waiting times, patient satisfaction with the referral process, and continuity of care. Al Naimi expressed confidence that the program will significantly enhance the treatment experience for Qatari citizens.
Qatar Tribune
21-07-2025
- Health
- Qatar Tribune
HMC launches Lbaih app to facilitate access to medical services
Hamad Medical Corporation (HMC) has launched its new mobile application, 'Lbaih,' which aims to facilitate patients' access to medical services and improve their treatment experience. The new Lbaih app is a strategic step toward promoting digital transformation in the healthcare sector. It supports the country's efforts to achieve Qatar National Vision 2030, which aims to build an integrated health system based on technology and innovation. The app enables patients to easily access a variety of medical services, in line with the national drive to improve the quality of life for individuals and develop the country's smart infrastructure. It offers users a variety of services, including viewing their medical appointments, requesting rescheduling or canceling them directly, and accessing their medical records easily and reliably. They can access essential health data, such as vital signs, lab test results, and prescriptions. Users can also receive appointment reminders and important alerts if in-app notifications are enabled. The app can be downloaded on smartphones and has been designed in a simplified manner to ensure ease of use for all categories, while providing a unified experience for patients across HMC's various hospitals and facilities. To ensure secure access to the app, registration is done using the Qatar National Authentication ID, with the option to enable fingerprint or facial recognition to facilitate subsequent login. Chief Medical Officer of HMC Dr Khalid Mohammed Al Jalham said that the app represents a qualitative shift in the way healthcare is delivered, as part of HMC's ongoing efforts to enhance the patient experience and improve the overall quality of healthcare. He added that the HMC seeks, by employing AI and innovative technologies, to facilitate access to healthcare services and ensure patients support, communicate with the healthcare system, and have access to their health data throughout their treatment journey. For his part, HMC's Chief of Patient Experience and Director of Hamad Healthcare Quality Institute Nasser Al Naimi, said in a similar statement to QNA that the Lbaih app represents an important step in enhancing access to healthcare and making the healthcare experience easier and more convenient. It provides patients with direct control over their treatment process, making them active partners in healthcare, with immediate access to their medical information from anywhere, at any time, with a high level of privacy and security. This contributes to a smoother and more efficient treatment journey. HMC invited the public to download the app and benefit from its various services, which will improve their healthcare experience while also enabling them to manage their healthcare flexibly and effectively.
Qatar Tribune
20-07-2025
- Health
- Qatar Tribune
HMC launches ‘Lbaih app' to facilitate access to med services
QNA Doha Hamad Medical Corporation (HMC) has launched its new mobile application, 'Lbaih,' which aims to facilitate patients' access to medical services and improve their treatment experience. The new Lbaih app is a strategic step toward promoting digital transformation in the healthcare sector. It supports the country's efforts to achieve Qatar National Vision 2030, which aims to build an integrated health system based on technology and innovation. The app enables patients to easily access a variety of medical services, in line with the national drive to improve the quality of life for individuals and develop the country's smart infrastructure. It offers users a variety of services, including viewing their medical appointments, requesting rescheduling or canceling them directly, and accessing their medical records easily and reliably. They can access essential health data, such as vital signs, lab test results, and prescriptions. Users can also receive appointment reminders and important alerts if in-app notifications are enabled. The app can be downloaded on smartphones and has been designed in a simplified manner to ensure ease of use for all categories, while providing a unified experience for patients across HMC's various hospitals and facilities. To ensure secure access to the app, registration is done using the Qatar National Authentication ID, with the option to enable fingerprint or facial recognition to facilitate subsequent login. Chief Medical Officer of HMC Dr Khalid Mohammed Al Jalham said that the app isa qualitative shift in the way healthcare is delivered, as part of HMC's ongoing efforts to enhance the patient experience and improve the overall quality of healthcare. He added that the HMC seeks, by employing AI and innovative technologies, to facilitate access to healthcare services and ensure patients support, communicate with the healthcare system, and have access to their health data throughout their treatment journey. For his part, HMC's Chief of Patient Experience and Director of Hamad Healthcare Quality Institute Nasser Al Naimi, said in a statement to QNA that the Lbaih app represents an important step in enhancing access to healthcare and making the healthcare experience easier and more convenient. It provides patients with direct control over their treatment process, making them active partners in healthcare, with immediate access to their medical information from anywhere, at any time, with a high level of privacy and security. This contributes to a smoother and more efficient treatment journey. HMC invited the public to download the app and benefit from its various services, which will improve their healthcare experience while also enabling them to manage their healthcare flexibly and effectively.
Qatar Tribune
03-07-2025
- Health
- Qatar Tribune
Partnership with private hospitals to boost patients' access to care
Dr Khalid Mohammed Al Jalham, chief medical officer at HMC, said: 'This agreement enables us to better manage demand in our popular clinics while maintaining our commitment to clinical excellence. Patients referred through this programme will continue to receive care that meets HMC's world-class standards, ensuring continuity and quality of care.' Nasser Al Naimi, chief of Patient Experience at HMC and director of the Hamad Healthcare Quality Institute, said: 'This partnership reflects HMC's steadfast commitment to our patients by improving access to care and enhancing the experience for each patient. Through collaboration with these distinguished private hospitals, we can ensure that patients who have been waiting a period of time for an appointment receive the care needed without delay.' The signing ceremony was attended by senior medical and administrative leaders from HMC as well as representatives from the four private hospitals. HMC remains committed to enhancing healthcare access and treatment outcomes for Qatari citizens, in line with Qatar's national vision of a sustainable, person-centred healthcare system.
