Latest news with #NathalieScardino
Time of India
26-05-2025
- Business
- Time of India
Indian HR Leaders Anticipate 383% Growth in Agentic AI Adoption by 2027, ETHRWorld
Advt Advt Join the community of 2M+ industry professionals Subscribe to our newsletter to get latest insights & analysis. Download ETHRWorld App Get Realtime updates Save your favourite articles Scan to download App New Delhi: Leaders in the Human Resource industry in India expect adoption of agentic AI to grow by 383 per cent by 2027, according to a report on AI is defined as the technology that powers AI agents so they can act autonomously without human report, by American cloud-based software company Salesforce based on a survey of 200 global human resource executives, reveals that digital labour isn't just a trend -- it's a business strategy the next two years, they expect AI agent adoption to jump 383 per cent leading to a productivity gain of 41.7 per findings reveal that Chief Human Resources Officers (CHROs) in India expect to redeploy nearly a quarter (24.7 per cent) of their workforce as their organisations implement and embrace digital labor With 88 per cent of HR chiefs planning to reskill their workers to be more competitive in a market shaped by AI agents, the study highlighted a growing focus on AI reskilling of these leaders (81 per cent) also agree that soft skills like relationship-building and collaboration will be even more critical as humans work alongside yet, 88 per cent say their organisations have yet to implement agentic AI and 63 per cent said employees don't yet understand how digital labour will impact their agentic AI reshapes the workplace -- and the skills workers need to succeed -- understanding how HR leaders are ensuring organisational resilience is critically important."We're in the midst of a once-in-a-lifetime transformation of work with digital labour that is unlocking new levels of productivity, autonomy, and agency at a speed never before thought possible," said Nathalie Scardino, President and Chief People Officer at Salesforce."Every industry must redesign jobs, reskill, and redeploy talent -- and every employee will need to learn new human, agent, and business skills to thrive in the digital labour revolution," Scardino insights from the research show that HR leaders in India believe digital labour is the future and its integration is critical to their role. About 85 per cent believe that within five years, most workforces will have humans and AI agents/digital labour working the urgency of digital labour, many Indian HR chiefs are still in the early planning phases of preparing their workforce. Just 12 per cent of Indian CHROs say their organisation has fully implemented agentic AI. More than 60 per cent of Indian HR chiefs say their employees remain unaware of how AI agents will impact their 88 per cent of businesses yet to embrace agentic AI, CHROs in India direct near-term efforts toward AI implementation -- including IT and research and development.
Entrepreneur
26-05-2025
- Business
- Entrepreneur
Indian HR Leaders Anticipate 383% Rise in Agentic AI Adoption by 2027
The shift will require every employee to gain new human, agent, and business skills, says Nathalie Scardino, President and Chief People Officer, Salesforce You're reading Entrepreneur India, an international franchise of Entrepreneur Media. Agentic AI is set to transform the Indian workplace, with a projected 383 per cent growth in adoption by 2027, according to new research by Salesforce. The survey reveals that only 12 per cent of Indian organisations have implemented agentic AI so far, but this is expected to surge to 58 per cent within two years. The study highlights that HR leaders foresee major shifts in workforce dynamics. CHROs anticipate redeploying nearly a quarter (24.7 per cent) of their employees to new roles, aiming to enhance productivity by 41.7 per cent and reduce labour costs by 26.2 per cent. Digital labour is no longer viewed as a support function, it is emerging as a strategic imperative. Despite this momentum, 88 per cent of Indian businesses are yet to fully adopt agentic AI, and 63 per cent of HR leaders say employees are unaware of how digital labour will affect their roles. To bridge this gap, 88 per cent of CHROs are either already reskilling workers (15 per cent) or planning to do so (73 per cent), focusing on both technical and soft skills. AI literacy has been identified as the most essential skill in the coming years, alongside interpersonal capabilities. As AI agents take on routine tasks, human workers are expected to shift into relationship-focused roles, such as account management and partnerships. More than half (54 per cent) of CHROs plan to redeploy employees into such positions, while others will be reassigned to roles in compliance, ethics, and AI governance. With research and development (59 per cent) and IT (51 per cent) expected to expand, the HR function is becoming central to navigating the AI transition. Nathalie Scardino, President and Chief People Officer, Salesforce, said the shift will require every employee to gain new human, agent, and business skills. "We're in the midst of a once-in-a-lifetime transformation of work with digital labor that is unlocking new levels of productivity, autonomy, and agency at a speed never before thought possible," said Scardino. "Every industry must redesign jobs, reskill, and redeploy talent — and every employee will need to learn new human, agent, and business skills to thrive in the digital labor revolution."
