Latest news with #NetflixUpdate
Daily Record
12-06-2025
- Entertainment
- Daily Record
Netflix users threaten to cancel subscription after 'diabolical' new update leaves them fuming
Netflix has been globally rolling out a new interface on the platform which unimpressed viewers have described as a "big step backwards". Netflix subscribers have been left unimpressed by a fresh update on the platform's user interface. The streaming giant has started introducing subscribers to an updated app from May 19, vowing to bring "better recommendations and an improved interface that highlights what matters most to you", with high hopes pinned on this latest revamp. The update features a sleek, contemporary design and boasts features like tailored suggestions and enhanced shortcuts to much-loved shows. However, it seems that Netflix, who has around 300m users, has left some of their fans frustrated by their new home page model with some even threatening to ditch their subscription in protest. One subscriber fumed as they took to X, formerly known as Twitter, to write: "Netflix's update is diabolical where the hell is the coming soon section!!" Another equally irritated user chimed in: "Whoever's job it was to update Netflix UI, I'm praying for a resignation in the coming weeks. IT LOOKS TERRIBLE." Adding to the chorus of dissatisfaction, someone else remarked "[...] the NEW Netflix Update has somehow made the UI like 10000x worse, the Express reports. "It hurts my brain when I try and search new shows etc. Am I overreacting or do others not like the new UI?" Other members have also taken to Reddit to vent their frustrations. One disgruntled user penned: "It's awful. My TV updated to it automatically this week after putting off the update for ages, now it's a load of rubbish. Will be cancelling [my] subscription." A second agreed: "It's soo dire. You can't find anything. "It was so slick and easy to use before. Now it's soo clunky. I'm always willing to try new ideas, but this is a big step backwards." A third person went as far to say: "Thinking I might actually now cancel my subscription." Amid the rising backlash against the new design, a number of subscribers have rallied on to petition that Netflix reverts to its previous interface. The description outlines the grievance: "The new layout only allows users to see a sparse selection of 3 or 4 titles per screen, compared to the previously user-friendly layout of 20 or more titles. "This change not only limits variety and accessibility but also diminishes the ease-of-use Netflix was renowned for." Netflix's chief product officer, Eunice Kim, backed the revised design in May, saying: "We wanted to create an experience that was more flexible for our broad entertainment offerings, more intuitive and responsive to our members' needs, and capable of elevating the most thrilling moments on Netflix. Despite the negative feedback, other users on Reddit have pointed out that Netflix still excels compared to many other streaming platforms. However, subscribers may now need to delve deeper into data about their preferred series, encompassing everything from synopses and runtimes, to prominent awards recognition, performance metrics in Netflix's Top 10, and details on principal cast members. The streaming giant continues to assure that searching by genre and theme remains a trusty option, and reminds viewers that a welcome message will guide them through the changes upon logging in.
Daily Mirror
12-06-2025
- Entertainment
- Daily Mirror
Netflix users ‘cancel subscriptions' over ‘diabolical' update
Subscribers have been left fuming over Netflix's confusing new update Netflix users have been left outraged and confused by the streaming giant's latest update to its interface. Subscribers logging onto the service this week have discovered a new version of the app which has been rolling out globally since 19th May. The streamer promises to showcase 'better recommendations and an improved interface that highlights what matters most to you' with the new revamp. It includes a 'clean and modern' new design, alongside features such as personalised recommendations and improved shortcuts to fans' favourite titles. However, a substantial number of Netflix 's 300 million-strong userbase has taken to social media to slam the update, with some even promising to cancel their subscriptions. One X (formerly Twitter) user warned other subscribers: 'Netflix has destroyed the app. Worst UI redesign ever. Everyone needs to cancel.' Someone else fumed: 'netflix's update is diabolical where the hell is the coming soon section!!' Another posted: 'Whoever's job it was to update Netflix UI, I'm praying for a resignation in the coming weeks. IT LOOKS TERRIBLE.' And a fourth user wrote: '[...] the NEW Netflix Update has somehow made the UI like 10000x worse. 'It hurts my brain when I try and search new shows etc. Am I overreacting or do others not like the new UI?' Discussion continued over on Reddit where Netflix users were equally baffled by the change. One Redditor commented: 'It's awful. My TV updated to it automatically this week after putting off the update for ages, now it's a load of rubbish. Will be cancelling [my] subscription.' And another user agreed: 'It's soo dire. You can't find anything. 'It was so slick and easy to use before. Now it's soo clunky. I'm always willing to try new ideas, but this is a big step backwards.' They then admitted: 'Thinking I might actually now cancel my subscription.' Fans have even gone so far as to launch a petition demanding Netflix returns to the old interface. The description claims: 'The new layout only allows users to see a sparse selection of 3 or 4 titles per screen, compared to the previously user-friendly layout of 20 or more titles. 'This change not only limits variety and accessibility but also diminishes the ease-of-use Netflix was renowned for.' Netflix's chief product officer Eunice Kim explained the change back in May: 'We wanted to create an experience that was more flexible for our broad entertainment offerings, more intuitive and responsive to our members' needs, and capable of elevating the most thrilling moments on Netflix.' Ginny and Georgia season 3 - Get Netflix free with Sky This article contains affiliate links, we will receive a commission on any sales we generate from it. Learn more from £15 Sky Get the deal here Product Description Furthermore, not all Netflix users have criticised the change, with one Reddit user saying 'it's still better than the majority of streaming services.' Plus, fans can now find more info about their favourite shows, from the synopsis and runtime to major award wins, its history in the streamer's Top 10 and the key cast. Netflix also maintains that it's still possible to search by genre and theme, and remind streamers that a welcome message should walk them through the changes when they log on.
