Latest news with #NianticHelp
Time of India
4 days ago
- Entertainment
- Time of India
Niantic makes official announcement on August Pokémon GO Incense compensation
Niantic has announced a new compensation period running a week as a consolation for a recently brought about frustration among players. The glitch, which took away from the Ultra Unlock Raid Day earlier this month, affected encounters triggered by Incense and Daily Adventure Incense. Tired of too many ads? go ad free now These are two important items on the go for trainers. The Issue: When Incense Went Cold The issue was brought to Niantic's attention on the 6th of August, when they tweeted from the official @NianticHelp account an acknowledgement of an "issue affecting Pokémon encounters after using an Incense." Players reported getting very few Pokémon or none at all, while Incense was active. The initial advice from Niantic was to restart the app. In some cases, the problem continued until Pokémon GO version 373.1 arrived on 8th August and fixed it. The update fixed the issue; though, the wave of missed catches and disturbed play sessions left users fuming. The Apology Package On August 12, Niantic announced an in-game compensation to thank players for their patience. From 12 p.m. on August 13, 2025, in each local time zone, to 11:45 p.m. on August 20, 2025, local time, all trainers will receive: Double Daily Adventure Incense duration (60 minutes instead of 30) Three free standard Incense items The bonuses will be automatically active in the game, so players can quickly jump into their celebrating routine. Incense is a huge item in Pokémon GO, mainly for players in rural areas or playing without roaming extensively. For hardworking trainers, losing out on an event window of a major Ultra Unlock Raid Day means losing time to garner precious Pokémon and rewarding experiences. No compensation can retrace away lost encounters; Niantic has given players another chance to chase down elusive spawns in the days to come. A Summer of Ups and Downs Pokémon GO has been in the pressurized space of big summer events, from the arrival of Hisuian Zorua and Zoroark to the evolution lines of Snom and Honedge. Tired of too many ads? go ad free now Since the Pokémon GO Fest: Max Finale will threaten our calendars later this month, Incense glitch stands out as a rare blemish on an otherwise packed schedule. Such rapid acknowledgment and compensation have recently become the norm in the genre of live services, maintaining the goodwill of players when confronted by criticism through transparent communication and timely reward. For now, trainers, dust those Poké Balls off, burn some Incense, and get back to what you do best, catching them all.
Time of India
5 days ago
- Entertainment
- Time of India
Pokemon GO Shiny Origin Forme Dialga and Palkia spawn release update, compensation and more
One can say this should have been the highlight of summer for Trainers, with the long-overdue return of Shiny Origin Forme Dialga and Shiny Origin Forme Palkia in Pokémon GO's Ultra Unlock: Origin Day. Tired of too many ads? go ad free now Instead, plenty of Trainers found themselves frustrated on August 10, 2025, after a bug severely impacted the shiny appearance rates during raids. Niantic has since acknowledged the issue and promised compensation to the affected individuals. Brief but Very Impactful The Ultra Unlock: Origin Day ran on Sunday, August 10, from 2 PM to 5 PM local time, giving Trainers only a 3-hour window in which they could partake in raids for these Legendary Poké until this day, the Ultra Unlock rewards were attained through this venue during this year's Pokémon GO Fest, which had the Hisui Celebration, the Steel and Scales event, and an assortment of rare spawns lined up. This Raid day is meant to be special, both Dialga and Palkia in their Origin Formes were to be featured with boosted shiny rates, and Trainers, thus, were expected to hit as many raids as possible. The Bug That Spoiled the Hunt The social media buzz started virtually immediately. Trainers found themselves describing scarcely any shiny drops in dozens of raids. One player reported having completed 40 raids for a single shiny; another said a friend completed 97 raids and could barely muster two. Shortly thereafter, Niantic put out a statement via @NianticHelp on X: "Trainers, we have identified an issue affecting the appearance rate for shiny Origin Forme Dialga and Origin Forme Palkia in Raid Battles during the Ultra Unlock Raid Day. We are planning compensation for affected Trainers and will share more details soon." Community Reaction: A Sea of Disappointment This isn't the first time Pokémon GO players have dealt with event bugs, which some fans were quick to point out. Tired of too many ads? go ad free now Commenters under Niantic's post lamented and resignedly alleged that this sort of thing seems to happen every "major event." With the limited window of opportunity and the Pokémon being ultra-rare, missing out on the boosted shiny rates stung even more. What Could Compensation Look Like? While Niantic hasn't outright confirmed anything, common ways past compensations worked give us some possibilities, such as: Bundles of free Raid Passes given to affected players. Timed Research that guarantees encounters with Shiny Origin Forme Dialga and Palkia. Extended Raid Days or bonus hours so Players could get another crack at the hunt. With so many Trainers standing to be disheartened, one hopes the community spirit will bring them a generous outcome. What's Next for Pokémon GO Players August continues to be full of events for Pokémon GO, despite the goof. The Pokémon GO Fest: Max Finale runs from August 18-23, with the first appearances of the hefty Eternatus in its Eternamax form. This final summer event is expected to be one of the most challenging experiences of the game until now, with Max Battles putting the Trainers' skills and coordination to the test. Origin Dialga and Palkia Pokemon Go's Ultra Unlock Raid Day Event In the meantime, all attention has shifted towards Niantic to see how it resolves the fallout from the Origin Forme shiny bug. For many Trainers, the compensation will be more than just about the tangible in-game rewards; it'll also mean restoring trust with Niantic.
