Latest news with #NicolaJones
Daily Record
26-07-2025
- Daily Record
Family slam caravan park after being forced to leave during 'horrendous' stay
Nicola Jones and David Shirley checked in at the Lyons Robin Hood Holiday Park in Wales but were asked to leave early after experiencing several issues during their stay. A family in Wales have slammed a Welsh holiday park after they were forced to leave following an "awful" stay. Nicola Jones, her partner David Shirley, their three children, and other relatives arrived at the Lyons Robin Hood Holiday Park in Rhyl, Denbighshire, last Saturday. They had booked a £560 week -long stay and were due to check out today, but say they were told to leave early, which they did on Wednesday night. Among the issues they faced were finding toothpaste in the sink, urine in the toilet, a sewing needle in the carpet and no running water in the food kiosks. Nicola said she left a note for the cleaner to point out the issues in their caravan - but claimed her request was ignored. Nicola told the Mirror: "There was toothpaste in the sink, pee in the toilet and hair in the shower. I requested a cleaner to come and sort out the caravan. I left some notes to show the cleaner what was needed. But she didn't look at the notes. She hoovered the floor and left everything else. "I had to go to reception to complain but by then there were no cleaners left. I would have done it myself and requested some cleaning products as I was not going to buy them." Nicola said that in the end, a "lovely" lady arrived to solve the issues in the caravan. But the issues didn't end there, as there was no running water at two food kiosks - one selling ice cream and the other pizzas - on the site last Monday and Tuesday. Eventually Nicola said "sort kind of customer service manager" met her group to discuss about their problems - but claimed her group was eventually asked to leave. She said: "It's been horrendous. We were thrown off the site without a reason why. I was told if we left we would get a refund." Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. If you're curious, you can read our Privacy Notice. The mum said the group left the caravan park at 10pm on Wednesday and arrived home in south Wales at 3.30am. Due to their experience, Nicola said they will never return to the caravan park. A Lyons Holiday Parks spokesman told North Wales Live there were issues which were resolved: "We did have an issue with a burst main water pipe which did have to be repaired. We carried out the repair and operated in line with requirements. We did also have bottled water available for our guests. "This guest did report issues on Sunday to reception and was offered upgraded accommodation and many alternatives which were refused. Our housekeeping team resolved all issues with the accommodation that afternoon." The spokesman added: "Although we will not comment directly on the circumstances which prompted us to ask the guest to leave, a full refund will be issued and we have been in contact with the 3rd party operator today."
Daily Mirror
26-07-2025
- Daily Mirror
Family blast caravan park after being forced to leave despite 'horrendous' stay
Nicola Jones and David Shirley checked in at the Lyons Robin Hood Holiday Park in Wales but were asked to leave early after experiencing several issues during their stay A family has vowed never to return to a caravan park in Wales after experiencing several issues during their stay and eventually being asked to leave. Nicola Jones, her partner David Shirley, their three children, and other relatives arrived at the Lyons Robin Hood Holiday Park in Rhyl, Denbighshire, last Saturday. They had booked a £560 week-long stay and were due to check out today, but say they were told to leave early, which they did on Wednesday night. Among the issues they faced were finding toothpaste in the sink, urine in the toilet, a sewing needle in the carpet and no running water in the food kiosks. Nicola said she left a note for the cleaner to point out the issues in their caravan - but claimed her request was ignored. READ MORE: Brit's 'holiday from hell' as family given mouldy caravan 'with a giant hole in it' Nicola told North Wales Live: "There was toothpaste in the sink, pee in the toilet and hair in the shower. I requested a cleaner to come and sort out the caravan. I left some notes to show the cleaner what was needed. But she didn't look at the notes. She hoovered the floor and left everything else. "I had to go to reception to complain but by then there were no cleaners left. I would have done it myself and requested some cleaning products as I was not going to buy them." Nicola said that in the end, a "lovely" lady arrived to solve the issues in the caravan. But the issues didn't end there, as there was no running water at two food kiosks - one selling ice cream and the other pizzas - on the site last Monday and Tuesday. Nicola, of Port Talbot, runs a burger van and pointed out it had to be running water. She said that on one day, her relative went to Alton Towers "just not to be at the park." Eventually Nicola said "sort kind of customer service manager" met her group to discuss about their problems - but claimed her group was eventually asked to leave. She said: "It's been horrendous. We were thrown off the site without a reason why. I was told if we left we would get a refund." The mum said the group left the caravan park at 10pm on Wednesday and arrived home in south Wales at 3.30am. Due to their experience, Nicola said they will never return to the caravan park. She said: "It was the first time we have ever been to Rhyl. We book a different caravan park every year to give the kids more experience in going places. "I would not book a holiday at a site like that again. I would go back to North Wales - towards Snowdonia (Eryri) way. We went horse riding and there was a holiday let on a farm (which they could use in future). (But) we would go past Rhyl with our eyes closed." Nicola says she has been offered a two-night refund which is "unacceptable". A Lyons Holiday Parks spokesman told North Wales Live there were issues which were resolved: "We did have an issue with a burst main water pipe which did have to be repaired. We carried out the repair and operated in line with requirements. We did also have bottled water available for our guests. "This guest did report issues on Sunday to reception and was offered upgraded accommodation and many alternatives which were refused. Our housekeeping team resolved all issues with the accommodation that afternoon." The spokesman added: "Although we will not comment directly on the circumstances which prompted us to ask the guest to leave, a full refund will be issued and we have been in contact with the 3rd party operator today. We do not take decisions to asks guests to leave lightly, however in this situation we feel it was warranted." They added that the caravan park, which has been open for over 100 years, has "very positive" feedback from their guests.
National Post
14-07-2025
- Business
- National Post
NPCC Appoints New Board Members to Support Continued Reliability of the Bulk Power System in Northeastern North America
Article content NEW YORK — The Northeast Power Coordinating Council, Inc. (NPCC) has appointed two new members to its board of directors. Article content 'We are excited to welcome Nicole Poirier and Nicola Jones to our board to support the continued reliability of the bulk power system across the Northeast U.S. and Canada,' said Charles Dickerson, NPCC President and Chief Executive Officer. 'Their combined insights and expertise will complement our board and provide valuable new perspectives to foster NPCC's long-term success as we continue to identify, reduce, and mitigate reliability risks.' Article content Nicole Poirier Article content is the Vice President of Operations for New Brunswick Power Corporation. In her role, she is responsible for the strategic development of initiatives that help deliver electricity to customers. She leads a team that ensures reliable service to the province of New Brunswick through the management of regular maintenance and capital programs while ensuring safety, training, and day-to-day operations. Article content Ms. Poirier has 36 years' experience in the electric utility industry providing oversight on all matters related to transmission and distribution, conventional generation, and system operations. During her career, she has driven process improvements with a clear focus on customer centricity and reliability. She has also worked to develop strong leadership teams to support the business. Article content Nicola Jones Article content is a Chief in the Office of Rates and Tariff at the New York State Department of Public Service. She has 20 years' experience in the utility industry. During this time, she has developed programs, projects, and processes to meet New York's energy goals and address legislations that impact utility rates, tariffs, and regulations. She has also monitored and investigated the safety, reliability, and emergency preparation and response of utilities, as well as their projects, programs, and long-term plans. She has evaluated utility compliance with codes, service standards, and regulations, as well as provided guidance and testified on utility rate and tariff revision filings. Article content About NPCC Article content Northeast Power Coordinating Council, Inc. is one of six Regional Entities located throughout the United States, Canada, and portions of Mexico that, in concert with the North American Electric Reliability Corporation, seeks to assure a highly reliable, resilient, and secure North American bulk power system through the effective and efficient identification, reduction, and mitigation of reliability risks. NPCC's geographic area includes the six New England states, the State of New York, the provinces of Ontario, Québec, and the Canadian Maritime Provinces of New Brunswick and Nova Scotia. Overall, NPCC covers an area of nearly 1.2 million square miles, populated by approximately 62 million people. Article content NPCC carries out its mission through: (i) the development of regional reliability standards and compliance assessment and enforcement of continent-wide and Regional Reliability standards; (ii) coordination of system planning, design and operations, and assessment of reliability; and, (iii) the establishment of Regionally-specific criteria and monitoring and enforcement of compliance with such criteria. Article content Article content Article content Article content Article content Article content
Business Wire
14-07-2025
- Business
- Business Wire
NPCC Appoints New Board Members to Support Continued Reliability of the Bulk Power System in Northeastern North America
NEW YORK--(BUSINESS WIRE)--The Northeast Power Coordinating Council, Inc. (NPCC) has appointed two new members to its board of directors. 'We are excited to welcome Nicole Poirier and Nicola Jones to our board to support the continued reliability of the bulk power system across the Northeast U.S. and Canada,' said Charles Dickerson, NPCC President and Chief Executive Officer. 'We are excited to welcome Nicole Poirier and Nicola Jones to our board to support the continued reliability of the bulk power system across the Northeast U.S. and Canada,' said Charles Dickerson, NPCC President and Chief Executive Officer. 'Their combined insights and expertise will complement our board and provide valuable new perspectives to foster NPCC's long-term success as we continue to identify, reduce, and mitigate reliability risks.' Nicole Poirier is the Vice President of Operations for New Brunswick Power Corporation. In her role, she is responsible for the strategic development of initiatives that help deliver electricity to customers. She leads a team that ensures reliable service to the province of New Brunswick through the management of regular maintenance and capital programs while ensuring safety, training, and day-to-day operations. Ms. Poirier has 36 years' experience in the electric utility industry providing oversight on all matters related to transmission and distribution, conventional generation, and system operations. During her career, she has driven process improvements with a clear focus on customer centricity and reliability. She has also worked to develop strong leadership teams to support the business. Nicola Jones is a Chief in the Office of Rates and Tariff at the New York State Department of Public Service. She has 20 years' experience in the utility industry. During this time, she has developed programs, projects, and processes to meet New York's energy goals and address legislations that impact utility rates, tariffs, and regulations. She has also monitored and investigated the safety, reliability, and emergency preparation and response of utilities, as well as their projects, programs, and long-term plans. She has evaluated utility compliance with codes, service standards, and regulations, as well as provided guidance and testified on utility rate and tariff revision filings. For more information on NPCC, visit About NPCC Northeast Power Coordinating Council, Inc. is one of six Regional Entities located throughout the United States, Canada, and portions of Mexico that, in concert with the North American Electric Reliability Corporation, seeks to assure a highly reliable, resilient, and secure North American bulk power system through the effective and efficient identification, reduction, and mitigation of reliability risks. NPCC's geographic area includes the six New England states, the State of New York, the provinces of Ontario, Québec, and the Canadian Maritime Provinces of New Brunswick and Nova Scotia. Overall, NPCC covers an area of nearly 1.2 million square miles, populated by approximately 62 million people. NPCC carries out its mission through: (i) the development of regional reliability standards and compliance assessment and enforcement of continent-wide and Regional Reliability standards; (ii) coordination of system planning, design and operations, and assessment of reliability; and, (iii) the establishment of Regionally-specific criteria and monitoring and enforcement of compliance with such criteria.
Wales Online
03-07-2025
- Wales Online
Boy, 4, and his mum suffer 'significant' injuries in 'vicious' Llandudno dog attack
Our community members are treated to special offers, promotions and adverts from us and our partners. You can check out at any time. More info A dangerous dog bit a four-year-old boy and his mother in a "vicious" attack. The dog struck in Llandudno and it has now been put down. Alexander Jones, 27, appeared at Caernarfon Crown Court today to be sentenced for two offences of being the owner of a dog dangerously out of control which caused injury to two people. The judge Her Honour Nicola Jones branded the attack "vicious" but also heard that Jones has his own "vulnerabilities". She gave him a 16-month jail sentence, suspended for 18 months. You can sign up for all the latest court stories here The court heard a mother and her two children were on a street near Llandudno town centre at 3.15pm on March 5 last year. Jones had a dog - a Belgian Malinois - which bit the four-year-old boy. The court heard the mother tried to get the dog off the boy and in doing so was bitten herself. The attack was witnessed by the boy's three-year-old sister. The mother feared for the life of her two children and hit the animal with a drinks bottle. A bystander and police officers arrived to help them, the court heard. Jones told officers he had had the dog "for his own protection". He was asked to sign a document authorising the destruction of the dog and agreed to do so immediately. Today the judge Her Honour Nicola Jones noted that the victims sustained "significant" wounds in the "vicious attack" and that both mother and son were in pain for up to eight weeks. There had been two previous incidents involving the dog in August and November 2023, she noted. But she also called Jones vulnerable. He has been targeted by a criminal gang and "cuckooed" at his previous address. A court order prevents the reporting of his current address. He has significant mental health issues and needs assistance dealing with daily living and everyday activities, said the judge. Judge Jones told the defendant: "If you did not have several vulnerabilities which led you to get the dog in the first place I would have sent you straight to prison. "But your mental health difficulties are so considerable that I believe you had grave difficulties - given the fact you need assistance with your daily living issues - that you were not capable from the outset of controlling this animal." She said he was asked if the dog could be put down due to the attack and he "straight away signed the paper saying that the dog could be destroyed". Suspending the jail sentence, she ordered Jones to attend ten days of rehabilitation activity, a six-month drug rehabilitation programme because he is "using cannabis", and a 12-month mental health treatment programme. Jones was also banned from being in control of a dog for life. Judge Jones praised the "superb and brave" police officers. One was attacked but not bitten in the incident, she added. Find crime figures for your area
