Latest news with #NimaGhamsari
Yahoo
06-05-2025
- Business
- Yahoo
Blend and Glia Partner to Transform Customer and Member Interactions for Bank and Credit Union Lending Teams
New integration enables lenders to guide borrowers within the application, improving engagement, completion rates, and loyalty SAN FRANCISCO, May 06, 2025--(BUSINESS WIRE)--Blend Labs, Inc. (NYSE: BLND), a leading origination platform for digital banking and consumer lending solutions, today announced a new integration with Glia, the leader in unified human and AI interactions. At the heart of this partnership is the ability to guide borrowers inside mortgage and other consumer loan applications wherever they are—using the channels they prefer. The integration embeds Glia's chat, voice, video and AI tools directly into Blend's Digital Banking platform, allowing lenders to answer questions, guide applicants through next steps and resolve issues in real time—all without leaving the loan application. This reduces friction for the borrower and creates a more engaging, supportive experience from start to finish. In addition, it leads to higher conversion rates, which translates to more closed loans and real revenue for lenders. "Borrowers shouldn't have to jump through hoops to get help—and loan teams shouldn't have to juggle disconnected systems to provide it," said Nima Ghamsari, Co-Founder and CEO of Blend. "With Glia built right into the Blend experience, lenders can step in at just the right moment, answer questions quickly and keep things moving. It's a simple way to make a big difference." This seamless, in-application support is powered by Glia's ChannelLess® Architecture, which unifies voice, digital service and AI into a single experience—eliminating data silos and preserving context across every interaction. Financial institutions can engage customers across devices, personalize support at scale and maximize both efficiency and satisfaction. For example, if a borrower encounters a question about required documentation, clicking the "Let's Talk!" icon instantly opens a chat window with a loan specialist, all without navigating away from their application. Landmark Credit Union, an early adopter of the Blend and Glia integration, sees strong potential in how this experience will transform lending support for their members. "Market expectations and adoption of digital experiences continue to accelerate. Providing fast, simple, and seamless digital experiences is now the minimum entry level for adoption and consideration," said Ryan Jandris, Senior Vice President of Digital Strategy at Landmark Credit Union. "However, this does not imply that the human relationship, especially for the more complex interactions, have to be abandoned. Bridging the physical, or human side of the relationship into digital experiences will be imperative going forward allowing digital-centric consumers to maintain their channel of preference, even when some journeys are more challenging. This is exactly what the integration of Glia into Blend accomplishes."
Business Wire
06-05-2025
- Business
- Business Wire
Blend and Glia Partner to Transform Customer and Member Interactions for Bank and Credit Union Lending Teams
SAN FRANCISCO--(BUSINESS WIRE)--Blend Labs, Inc. (NYSE: BLND), a leading origination platform for digital banking and consumer lending solutions, today announced a new integration with Glia, the leader in unified human and AI interactions. At the heart of this partnership is the ability to guide borrowers inside mortgage and other consumer loan applications wherever they are—using the channels they prefer. The integration embeds Glia's chat, voice, video and AI tools directly into Blend's Digital Banking platform, allowing lenders to answer questions, guide applicants through next steps and resolve issues in real time—all without leaving the loan application. This reduces friction for the borrower and creates a more engaging, supportive experience from start to finish. In addition, it leads to higher conversion rates, which translates to more closed loans and real revenue for lenders. 'Borrowers shouldn't have to jump through hoops to get help—and loan teams shouldn't have to juggle disconnected systems to provide it,' said Nima Ghamsari, Co-Founder and CEO of Blend. 'With Glia built right into the Blend experience, lenders can step in at just the right moment, answer questions quickly and keep things moving. It's a simple way to make a big difference.' This seamless, in-application support is powered by Glia's ChannelLess ® Architecture, which unifies voice, digital service and AI into a single experience—eliminating data silos and preserving context across every interaction. Financial institutions can engage customers across devices, personalize support at scale and maximize both efficiency and satisfaction. For example, if a borrower encounters a question about required documentation, clicking the 'Let's Talk!' icon instantly opens a chat window with a loan specialist, all without navigating away from their application. Landmark Credit Union, an early adopter of the Blend and Glia integration, sees strong potential in how this experience will transform lending support for their members. ' Market expectations and adoption of digital experiences continue to accelerate. Providing fast, simple, and seamless digital experiences is now the minimum entry level for adoption and consideration,' said Ryan Jandris, Senior Vice President of Digital Strategy at Landmark Credit Union. 'However, this does not imply that the human relationship, especially for the more complex interactions, have to be abandoned. Bridging the physical, or human side of the relationship into digital experiences will be imperative going forward allowing digital-centric consumers to maintain their channel of preference, even when some journeys are more challenging. This is exactly what the integration of Glia into Blend accomplishes. ' 'By partnering with Blend, we're enabling financial institutions to provide the high-touch support that complex lending interactions demand,' said Dan Michaeli, CEO and Co-Founder of Glia. 'This isn't just about adding chat or video—it's about creating an environment where every interaction, whether AI-automated or human-augmented, maintains context and moves the lending process forward efficiently so FIs ultimately close more loans.' In 2024, Blend powered nearly $1.2 trillion in loan applications, helping hundreds of banks, credit unions, IMBs and servicers streamline their banking and lending operations. By continuously expanding its ecosystem with new capabilities and partners like Glia, Blend makes it easier for lenders to integrate seamlessly—while enhancing automation, borrower engagement, and decisioning. Financial institutions interested in learning more about this integration can visit About Blend Blend Labs Inc. (NYSE: BLND) is a leading origination platform for digital banking solutions. Financial providers— from large banks, fintechs, and credit unions to community and independent mortgage banks—use Blend's platform to transform banking experiences for their customers. Better banking starts on Blend. To learn more, visit About Glia Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess ® Architecture that eliminates data silos, dropped context, and frustration for customers and representatives. With Glia, companies can easily shift volume between channels, and customer connections can evolve naturally. Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue. Glia has partnered with over 600 insurance companies, banks, credit unions, and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company for a fifth year in a row and a Great Place to Work (with a 97% employee satisfaction rating), the company has raised over $150 million in funding from top investors and was recently valued at over $1 billion. Learn more at Forward-Looking Disclaimer This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements generally relate to future events, future performance or expectations and involve substantial risks and uncertainties. Forward-looking statements in this press release may include, but are not limited to, our expectations regarding our product roadmap, future products/features, the timing of new product/feature introductions, market size and growth opportunities, macroeconomics and industry conditions, capital expenditures, plans for future operations, competitive position, technological capabilities and strategic relationships, as well as assumptions relating to the foregoing. The forward-looking statements contained in this press release are subject to risks and uncertainties that could cause actual outcomes to differ materially from the outcomes predicted. In some cases, you can identify forward-looking statements by terminology such as 'may,' 'will,' 'should,' 'expect,' 'plan,' 'anticipate,' 'could,' 'would,' 'intend,' 'target,' 'project,' 'contemplate,' 'believe,' 'estimate,' 'predict,' 'potential' or 'continue' or the negative of these terms or other comparable terminology that concern Blend's expectations, strategy, plans or intentions. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily be accurate indications of the times at, or by which such performance or results will be achieved, if at all. Further information on these risks and uncertainties are set forth in our filings with the Securities and Exchange Commission. All forward-looking statements in this press release are based on information available to Blend and assumptions and beliefs as of the date hereof. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this press release. Except as required by law, Blend does not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise.
Business Wire
01-05-2025
- Business
- Business Wire
The Federal Savings Bank Partners with Blend to Power a Faster
SAN FRANCISCO--(BUSINESS WIRE)--Blend Labs Inc. (NYSE: BLND), a leading origination platform for digital banking solutions, today announced that The Federal Savings Bank (TFSB), a top privately held, federally chartered veteran-owned bank with $1.18 billion in assets, has expanded its partnership with Blend to implement Rapid Refi, a solution that dramatically shortens the refinance process—from application to Intent to Proceed—in less than 20 minutes. 'From the moment we saw Rapid Refi, we were all in,' said Michael Belmont, Chief Technology Officer at The Federal Savings Bank. 'Refinance borrowers move quickly, and any delay or friction can lead to lost business. With Rapid Refi, we're not just speeding things up—we're delivering the kind of experience borrowers expect today.' TFSB selected Rapid Refi to address a critical industry challenge: high fallout during rate shopping. Refinance retention across the banking industry remains low—just 12% on average—resulting in billions in lost revenue. And in a market where customer retention is becoming a key growth driver, even modest gains can create meaningful strategic advantages. To address this, TFSB is reimagining the borrower journey with Blend's hyper-personalized and automated experience that enables borrowers to complete their refinance application and receive disclosures in a single, seamless session, without the need for human intervention. For lenders like TFSB, adopting Blend's Rapid Refi has already shown early promise, with pilot programs driving more than a 20% increase in borrower retention. 'Refinance transactions have long been plagued by outdated workflows and low retention,' said Nima Ghamsari, co-founder and CEO of Blend. 'We built Rapid Refi to help lenders compete on speed, trust, and customer experience—and TFSB is the perfect example of how that vision comes to life.' About Blend Rapid Refi Blend Rapid Refi transforms the refinance experience by combining connected data, intelligent automation, and hyper-personalization to take borrowers from inquiry to Intent-to-Proceed in a single 'rapid' session. By automating qualification, disclosure handling, and capturing Intent-To-Proceed, borrowers can move quickly and effortlessly through the entire process, creating a truly rapid experience. For Blend's Rapid Refi solution, the first refinance types—conventional cash-out and FHA Streamline—are generally available. Additional types, including VA IRRRL and conventional rate/term refinances, are slated for release in the first half of 2025. To turn refinance opportunities into funded loans faster, visit About Blend Blend Labs Inc. (NYSE: BLND) is a leading origination platform for digital banking solutions. Financial providers—from large banks, fintechs, and credit unions to community and independent mortgage banks—use Blend's platform to transform banking experiences for their customers. Better banking starts on Blend. To learn more, visit About The Federal Savings Bank The Federal Savings Bank is the largest, privately held, veteran owned and operated bank in the country. As a federally chartered bank, we are proud to be a nationwide mortgage lender, supporting borrowers in all 50 states. By fusing cutting-edge technology with personalized care, we help make the home lending journey as smooth and efficient as possible. To learn more, visit Forward-Looking Disclaimer This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements generally relate to future events, future performance or expectations and involve substantial risks and uncertainties. Forward-looking statements in this press release may include, but are not limited to, our expectations regarding our product roadmap, future products/features, the timing of new product/feature introductions, market size and growth opportunities, macroeconomics and industry conditions, capital expenditures, plans for future operations, competitive position, technological capabilities and strategic relationships, as well as assumptions relating to the foregoing. The forward-looking statements contained in this press release are subject to risks and uncertainties that could cause actual outcomes to differ materially from the outcomes predicted. In some cases, you can identify forward-looking statements by terminology such as 'may,' 'will,' 'should,' 'expect,' 'plan,' 'anticipate,' 'could,' 'would,' 'intend,' 'target,' 'project,' 'contemplate,' 'believe,' 'estimate,' 'predict,' 'potential' or 'continue' or the negative of these terms or other comparable terminology that concern Blend's expectations, strategy, plans or intentions. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily be accurate indications of the times at, or by which such performance or results will be achieved, if at all. Further information on these risks and uncertainties are set forth in our filings with the Securities and Exchange Commission. All forward-looking statements in this press release are based on information available to Blend and assumptions and beliefs as of the date hereof. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this press release. Except as required by law, Blend does not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise.
Yahoo
16-04-2025
- Business
- Yahoo
Blend Labs, Alloy expand partnership to enhance digital banking security
Blend Labs, an origination platform for digital banking solution, has announced an expansion of its partnership with Alloy, a provider of identity and fraud prevention solutions. This new agreement allows Blend's clients to integrate Alloy's advanced fraud prevention capabilities into their digital banking services more efficiently, aiming to enhance the security of consumer banking experiences. The collaboration builds on an existing relationship between Blend and Alloy, which has already been providing integrated solutions for fraud prevention and compliance within Blend's deposit account and consumer lending offerings. Financial institutions, such as Langley Federal Credit Union, have reported positive outcomes from this joint initiative, stated the two companies. Blend Labs co-founder and CEO Nima Ghamsari said: 'Our partnership with Alloy helps us go beyond expectations, giving financial institutions the security and scalability they need to lend with confidence. 'With this expanded relationship, we're making it even easier and more cost-effective for lenders to access top-tier risk and fraud prevention tools—seamlessly built into their workflows.' The partnership facilitates identity orchestration, enabling lenders to fulfil know your customer (KYC) obligations and conduct fraud screenings by utilising various third-party data sources. Additionally, the implementation of configurable workflows optimises the process by intelligently sequencing data providers, allowing institutions to maintain a balance between security, compliance, and operational efficiency. Alloy chief revenue officer Keith Kettell said: 'By combining our expertise in fraud prevention with Blend's industry-leading consumer banking platform, we're equipping lenders with the tools they need to stay ahead of threats while also automating and simplifying their operations.' Earlier this month, Blend Labs partnered with Prove Identity to improve digital onboarding for lenders on its Consumer Banking platform. This collaboration incorporates the Prove Pre-Fill solution, which is intended to speed up the onboarding process for consumers applying for deposit accounts, credit cards, and loans. "Blend Labs, Alloy expand partnership to enhance digital banking security" was originally created and published by Retail Banker International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio
Yahoo
15-04-2025
- Business
- Yahoo
Blend and Alloy Expand Partnership to Supercharge Fraud Prevention for Banks and Credit Unions
SAN FRANCISCO, April 15, 2025--(BUSINESS WIRE)--Blend Labs Inc. (NYSE: BLND), a leading origination platform for digital banking solutions, announced today an expanded partnership with Alloy, a leading identity and fraud prevention platform provider. As part of the new agreement, Blend customers can now more seamlessly and cost-effectively access Alloy's advanced identity and fraud prevention capabilities into their consumer banking solutions, ultimately building a safer and more trusted digital banking experience in order to grow their business. "Our partnership with Alloy helps us go beyond expectations, giving financial institutions the security and scalability they need to lend with confidence," said Blend's co-founder and CEO, Nima Ghamsari. "With this expanded relationship, we're making it even easier and more cost-effective for lenders to access top-tier risk and fraud prevention tools—seamlessly built into their workflows." This latest evolution builds on a longstanding partnership between Blend and Alloy, which has been delivering integrated fraud prevention and compliance solutions across Blend's deposit account and consumer lending products. Financial institutions using this joint solution are already seeing measurable impact, including Langley Federal Credit Union: "Earlier this year, Langley was hit with a fraud attack, but Alloy and Blend quickly caught it and stopped it," said Cris Daly, Digital Product Manager at Langley Federal Credit Union. "Alloy detected nearly 700 fraudulent applications and automatically rejected them so that none of those fraudsters made it into our portfolio." Through identity orchestration, the partnership enables lenders to meet KYC (Know Your Customer) requirements and screen for fraud by leveraging a range of third-party data sources. Configurable workflows further enhance efficiency by intelligently sequencing these providers in a cost-effective and optimized manner, ensuring institutions can balance security, compliance, and operational ease. "Fraud prevention has become a critical need in the lending industry, as financial institutions seek smarter, more efficient ways to manage identity risk and grow their business," said Keith Kettell, Chief Revenue Officer at Alloy. "By combining our expertise in fraud prevention with Blend's industry-leading consumer banking platform, we're equipping lenders with the tools they need to stay ahead of threats while also automating and simplifying their operations." To learn more about Blend's Consumer Banking solutions, visit About Blend Blend Labs Inc., (NYSE: BLND) is a leading origination platform for digital banking solutions. Financial providers— from large banks, fintechs, and credit unions to community and independent mortgage banks—use Blend's platform to transform banking experiences for their customers. Better banking starts on Blend. To learn more, visit About Alloy Alloy provides an identity and fraud prevention platform that enables global financial institutions and fintechs to manage identity risk so they can grow with confidence. Over 600 of the world's largest financial institutions and fintechs turn to Alloy's end-to-end platform to access actionable intelligence and the broadest network of data sources across the industry, as well as stay ahead of fraud, credit, and compliance risks. Founded in 2015, Alloy is powering the delivery of great financial products to more customers around the world. Learn more at Forward-Looking Disclaimer This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements generally relate to future events, future performance or expectations and involve substantial risks and uncertainties. Forward-looking statements in this press release may include, but are not limited to, our expectations regarding our product roadmap, future products/features, the timing of new product/feature introductions, market size and growth opportunities, macroeconomics and industry conditions, capital expenditures, plans for future operations, competitive position, technological capabilities and strategic relationships, as well as assumptions relating to the foregoing. The forward-looking statements contained in this press release are subject to risks and uncertainties that could cause actual outcomes to differ materially from the outcomes predicted. In some cases, you can identify forward-looking statements by terminology such as "may," "will," "should," "expect," "plan," "anticipate," "could," "would," "intend," "target," "project," "contemplate," "believe," "estimate," "predict," "potential" or "continue" or the negative of these terms or other comparable terminology that concern Blend's expectations, strategy, plans or intentions. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily be accurate indications of the times at, or by which such performance or results will be achieved, if at all. Further information on these risks and uncertainties are set forth in our filings with the Securities and Exchange Commission. All forward-looking statements in this press release are based on information available to Blend and assumptions and beliefs as of the date hereof. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this press release. Except as required by law, Blend does not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise. View source version on Contacts Press Contact Chloé DemeunynckCorporate Communicationspress@
