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Cisco Live EMEA Highlights AI-driven Networking and Security Solutions News Desk - 25/02/2025 ShareCisco (NASDAQ: CSCO), a global networking and security company, showcased its latest innovations at Cisco Live EMEA, attended by over 17,000 IT professionals across Europe, the Middle East, and Africa. The event focused on how Cisco is helping businesses simplify IT and securely adopt AI, addressing the growing complexity of modern infrastructure.Oliver Tuszik, President of Cisco EMEA, emphasized the company's unique ability to guide businesses through rapid technological changes. He noted that the shifting workplace dynamics, the AI revolution, and the growing need for digital resilience are driving Cisco's solutions, aimed at addressing the most pressing challenges businesses face today. Cisco's CEO research revealed that over 70% of CEOs are concerned about infrastructure gaps hindering their ability to capitalize on AI opportunities. With 96% of CEOs relying on trusted partners like Cisco to future-proof their networks, Cisco is well-positioned to meet these challenges.Cisco's portfolio includes innovations designed to simplify operations, enhance security, and support AI adoption. Among the key announcements were AI infrastructure and data center solutions for transforming infrastructures to support AI workloads, and the Cisco N9300 Smart Switches with Hypershield, which redefine AI data center architecture by integrating security and networking layers. Cisco also introduced the Hybrid Mesh Firewall, optimized for AI applications, offering zero-trust segmentation to protect modern applications. The expansion of Cisco's AI server family, including the new UCS C845A M8 server, offers the computational power required for demanding AI tasks. Additionally, Cisco is extending its Zero Trust Network Access (ZTNA) with Hybrid Private Access to ensure secure, resilient work environments for businesses.To improve collaboration, Cisco launched the Webex AI Assistant for Contact Centers, enhancing agent performance and customer interactions with features like context transfer summaries and automatic customer satisfaction scores. Cisco also introduced the Room Bar BYOD, a scalable and cost-effective solution for seamless collaboration, enabling any meeting to be joined via USB-C with AI-powered capabilities.To enhance digital resilience, Cisco unveiled ThousandEyes Traffic Insights, which provides visibility into on-premises networks and ensures end-to-end performance assurance. The integration of Cisco's security solutions with Splunk further boosts threat detection and security visibility, helping organizations stay ahead of potential vulnerabilities.Addressing the challenges posed by AI workloads, Cisco announced new partnerships and initiatives. These include collaborations with Vertiv, DeepCoolAI, and others to provide liquid cooling solutions for AI data centers, and the launch of the AI Skills Journey program to build critical skills for AI infrastructure. Cisco's updated certifications, including CCNA, CCNP, and CCIE, are designed to equip professionals with the necessary skills to succeed in the AI era.In partnership with Mistral AI, Cisco introduced the AI Renewals Agent, designed to streamline the renewal proposal process by consolidating data and providing real-time sentiment analysis, intelligent automation, and personalized recommendations. This new AI innovation underscores Cisco's commitment to using AI to enhance customer experiences by making them more personalized, proactive, and predictive.With these innovations, Cisco continues to lead the way in helping businesses navigate the challenges and opportunities of the AI era, offering secure, scalable solutions that empower organizations to thrive in an increasingly complex digital landscape.
Cisco Live EMEA Highlights AI-driven Networking and Security Solutions News Desk - 25/02/2025 ShareCisco (NASDAQ: CSCO), a global networking and security company, showcased its latest innovations at Cisco Live EMEA, attended by over 17,000 IT professionals across Europe, the Middle East, and Africa. The event focused on how Cisco is helping businesses simplify IT and securely adopt AI, addressing the growing complexity of modern infrastructure.Oliver Tuszik, President of Cisco EMEA, emphasized the company's unique ability to guide businesses through rapid technological changes. He noted that the shifting workplace dynamics, the AI revolution, and the growing need for digital resilience are driving Cisco's solutions, aimed at addressing the most pressing challenges businesses face today. Cisco's CEO research revealed that over 70% of CEOs are concerned about infrastructure gaps hindering their ability to capitalize on AI opportunities. With 96% of CEOs relying on trusted partners like Cisco to future-proof their networks, Cisco is well-positioned to meet these challenges.Cisco's portfolio includes innovations designed to simplify operations, enhance security, and support AI adoption. Among the key announcements were AI infrastructure and data center solutions for transforming infrastructures to support AI workloads, and the Cisco N9300 Smart Switches with Hypershield, which redefine AI data center architecture by integrating security and networking layers. Cisco also introduced the Hybrid Mesh Firewall, optimized for AI applications, offering zero-trust segmentation to protect modern applications. The expansion of Cisco's AI server family, including the new UCS C845A M8 server, offers the computational power required for demanding AI tasks. Additionally, Cisco is extending its Zero Trust Network Access (ZTNA) with Hybrid Private Access to ensure secure, resilient work environments for businesses.To improve collaboration, Cisco launched the Webex AI Assistant for Contact Centers, enhancing agent performance and customer interactions with features like context transfer summaries and automatic customer satisfaction scores. Cisco also introduced the Room Bar BYOD, a scalable and cost-effective solution for seamless collaboration, enabling any meeting to be joined via USB-C with AI-powered capabilities.To enhance digital resilience, Cisco unveiled ThousandEyes Traffic Insights, which provides visibility into on-premises networks and ensures end-to-end performance assurance. The integration of Cisco's security solutions with Splunk further boosts threat detection and security visibility, helping organizations stay ahead of potential vulnerabilities.Addressing the challenges posed by AI workloads, Cisco announced new partnerships and initiatives. These include collaborations with Vertiv, DeepCoolAI, and others to provide liquid cooling solutions for AI data centers, and the launch of the AI Skills Journey program to build critical skills for AI infrastructure. Cisco's updated certifications, including CCNA, CCNP, and CCIE, are designed to equip professionals with the necessary skills to succeed in the AI era.In partnership with Mistral AI, Cisco introduced the AI Renewals Agent, designed to streamline the renewal proposal process by consolidating data and providing real-time sentiment analysis, intelligent automation, and personalized recommendations. This new AI innovation underscores Cisco's commitment to using AI to enhance customer experiences by making them more personalized, proactive, and predictive.With these innovations, Cisco continues to lead the way in helping businesses navigate the challenges and opportunities of the AI era, offering secure, scalable solutions that empower organizations to thrive in an increasingly complex digital landscape.

TECHx

time25-02-2025

  • Business
  • TECHx

Cisco Live EMEA Highlights AI-driven Networking and Security Solutions News Desk - 25/02/2025 ShareCisco (NASDAQ: CSCO), a global networking and security company, showcased its latest innovations at Cisco Live EMEA, attended by over 17,000 IT professionals across Europe, the Middle East, and Africa. The event focused on how Cisco is helping businesses simplify IT and securely adopt AI, addressing the growing complexity of modern infrastructure.Oliver Tuszik, President of Cisco EMEA, emphasized the company's unique ability to guide businesses through rapid technological changes. He noted that the shifting workplace dynamics, the AI revolution, and the growing need for digital resilience are driving Cisco's solutions, aimed at addressing the most pressing challenges businesses face today. Cisco's CEO research revealed that over 70% of CEOs are concerned about infrastructure gaps hindering their ability to capitalize on AI opportunities. With 96% of CEOs relying on trusted partners like Cisco to future-proof their networks, Cisco is well-positioned to meet these challenges.Cisco's portfolio includes innovations designed to simplify operations, enhance security, and support AI adoption. Among the key announcements were AI infrastructure and data center solutions for transforming infrastructures to support AI workloads, and the Cisco N9300 Smart Switches with Hypershield, which redefine AI data center architecture by integrating security and networking layers. Cisco also introduced the Hybrid Mesh Firewall, optimized for AI applications, offering zero-trust segmentation to protect modern applications. The expansion of Cisco's AI server family, including the new UCS C845A M8 server, offers the computational power required for demanding AI tasks. Additionally, Cisco is extending its Zero Trust Network Access (ZTNA) with Hybrid Private Access to ensure secure, resilient work environments for businesses.To improve collaboration, Cisco launched the Webex AI Assistant for Contact Centers, enhancing agent performance and customer interactions with features like context transfer summaries and automatic customer satisfaction scores. Cisco also introduced the Room Bar BYOD, a scalable and cost-effective solution for seamless collaboration, enabling any meeting to be joined via USB-C with AI-powered capabilities.To enhance digital resilience, Cisco unveiled ThousandEyes Traffic Insights, which provides visibility into on-premises networks and ensures end-to-end performance assurance. The integration of Cisco's security solutions with Splunk further boosts threat detection and security visibility, helping organizations stay ahead of potential vulnerabilities.Addressing the challenges posed by AI workloads, Cisco announced new partnerships and initiatives. These include collaborations with Vertiv, DeepCoolAI, and others to provide liquid cooling solutions for AI data centers, and the launch of the AI Skills Journey program to build critical skills for AI infrastructure. Cisco's updated certifications, including CCNA, CCNP, and CCIE, are designed to equip professionals with the necessary skills to succeed in the AI era.In partnership with Mistral AI, Cisco introduced the AI Renewals Agent, designed to streamline the renewal proposal process by consolidating data and providing real-time sentiment analysis, intelligent automation, and personalized recommendations. This new AI innovation underscores Cisco's commitment to using AI to enhance customer experiences by making them more personalized, proactive, and predictive.With these innovations, Cisco continues to lead the way in helping businesses navigate the challenges and opportunities of the AI era, offering secure, scalable solutions that empower organizations to thrive in an increasingly complex digital landscape.

Cisco Live EMEA Highlights AI-driven Networking and Security Solutions Cisco (NASDAQ: CSCO), a global networking and security company, showcased its latest innovations at Cisco Live EMEA, attended by over 17,000 IT professionals across Europe, the Middle East, and Africa. The event focused on how Cisco is helping businesses simplify IT and securely adopt AI, addressing the growing complexity of modern infrastructure. Oliver Tuszik, President of Cisco EMEA, emphasized the company's unique ability to guide businesses through rapid technological changes. He noted that the shifting workplace dynamics, the AI revolution, and the growing need for digital resilience are driving Cisco's solutions, aimed at addressing the most pressing challenges businesses face today. Cisco's CEO research revealed that over 70% of CEOs are concerned about infrastructure gaps hindering their ability to capitalize on AI opportunities. With 96% of CEOs relying on trusted partners like Cisco to future-proof their networks, Cisco is well-positioned to meet these challenges. Cisco's portfolio includes innovations designed to simplify operations, enhance security, and support AI adoption. Among the key announcements were AI infrastructure and data center solutions for transforming infrastructures to support AI workloads, and the Cisco N9300 Smart Switches with Hypershield, which redefine AI data center architecture by integrating security and networking layers. Cisco also introduced the Hybrid Mesh Firewall, optimized for AI applications, offering zero-trust segmentation to protect modern applications. The expansion of Cisco's AI server family, including the new UCS C845A M8 server, offers the computational power required for demanding AI tasks. Additionally, Cisco is extending its Zero Trust Network Access (ZTNA) with Hybrid Private Access to ensure secure, resilient work environments for businesses. To improve collaboration, Cisco launched the Webex AI Assistant for Contact Centers, enhancing agent performance and customer interactions with features like context transfer summaries and automatic customer satisfaction scores. Cisco also introduced the Room Bar BYOD, a scalable and cost-effective solution for seamless collaboration, enabling any meeting to be joined via USB-C with AI-powered capabilities. To enhance digital resilience, Cisco unveiled ThousandEyes Traffic Insights, which provides visibility into on-premises networks and ensures end-to-end performance assurance. The integration of Cisco's security solutions with Splunk further boosts threat detection and security visibility, helping organizations stay ahead of potential vulnerabilities. Addressing the challenges posed by AI workloads, Cisco announced new partnerships and initiatives. These include collaborations with Vertiv, DeepCoolAI, and others to provide liquid cooling solutions for AI data centers, and the launch of the AI Skills Journey program to build critical skills for AI infrastructure. Cisco's updated certifications, including CCNA, CCNP, and CCIE, are designed to equip professionals with the necessary skills to succeed in the AI era. In partnership with Mistral AI, Cisco introduced the AI Renewals Agent, designed to streamline the renewal proposal process by consolidating data and providing real-time sentiment analysis, intelligent automation, and personalized recommendations. This new AI innovation underscores Cisco's commitment to using AI to enhance customer experiences by making them more personalized, proactive, and predictive. With these innovations, Cisco continues to lead the way in helping businesses navigate the challenges and opportunities of the AI era, offering secure, scalable solutions that empower organizations to thrive in an increasingly complex digital landscape.

Cisco Showcases Simplicity, Security and AI Readiness at Cisco Live Amsterdam
Cisco Showcases Simplicity, Security and AI Readiness at Cisco Live Amsterdam

Al Bawaba

time25-02-2025

  • Business
  • Al Bawaba

Cisco Showcases Simplicity, Security and AI Readiness at Cisco Live Amsterdam

Cisco (NASDAQ: CSCO), the worldwide leader in networking and security, highlighted innovative technology, partnerships, and skills programs to the over 17,000 IT professionals that attended its flagship technology event in the EMEA (Europe, the Middle East and Africa) region. Cisco Live EMEA provides customers with a clear vision for how the company can help simplify IT in the face of increasing complexity, and a blueprint for securely adopting and utilizing AI to empower their businesses.'Cisco is in a unique position to help guide our customers through the incredible change we're seeing right now across industries,' said Oliver Tuszik, President of Europe, Middle East and Africa, Cisco. 'From the changing nature of the workplace, to the AI revolution in data center and network infrastructure, and the need for digital resilience at all levels, Cisco has solutions for our customers' biggest challenges.' Cisco's recent CEO research highlights the dilemma customers face today as they prepare for the impact of AI. More than 70% of CEOs shared concerns about losing ground to competitors and missing out on opportunities because of IT and infrastructure gaps. They recognize the need to invest in AI skilling and workforce upskilling, alongside the technology investments. CEOs also recognized the importance of trusted partners, with 96% reporting their reliance on them to assist in future-proofing their networks for AI. Simplicity, Security and AI ReadinessAcross its portfolio, Cisco is committed to building solutions that simplify operations, embed security at all levels, and provide customers with the technology they need to embrace AI.'Every business today is working overtime to understand the opportunities and challenges of adapting how they work and serve customers in the AI era,' said Jeetu Patel, EVP and Chief Product Officer, Cisco. 'At Cisco, it's our mission to actively shape this future and help our customers around the world to win. That's what the innovations in networking, security, data centers, and more that we unveiled at Cisco Live EMEA are all about. Our customers need trusted partners to navigate this shift and we're answering the call.' Cisco introduced and is delivering impactful innovations across the unmatched breadth of its product portfolio. This includes:AI infrastructure and data center solutions to enable enterprise and service provider customers to transform infrastructure to power AI N9300 Smart Switches with Hypershield: Cisco's Smart Switches redefine adaptive and scalable AI data center architectures by embedding services directly into the network. Cisco Hypershield, which will be the first service available, eliminates the gap between security and networking layers by converging them into a single Hybrid Mesh Firewall: The N9300 Smart Switch and Hypershield integration, along with advances in firewall, management, and licensing, will enable Cisco to deliver Hybrid Mesh Firewall optimized to protect AI applications in the data center and public cloud. Cisco's Hybrid Mesh Firewall is a highly distributed security fabric managed under a single management console, delivering zero trust segmentation and protect application vulnerabilities in modern and AI Agile Services Networking: The Cisco Agile Services Networking architecture provides a blueprint for service providers as they look to enable AI connectivity and monetize assured services. The innovations introduced to deliver this architecture include Silicon One-powered platforms, coherent pluggable optics and provider management and assurance software of AI Server Family: New Cisco UCS C845A M8 server, based on the NVIDIA MGX reference architecture, brings flexibility to AI workloads. Its advanced architecture is designed to enable AI innovation, offering the computational power for intensive tasks and the efficiency required for rapid to modernize everywhere people and technology work and serve customers​.Universal Zero Trust Network Access: Cisco is extending its identity-first Zero Trust Network Access (ZTNA) with Hybrid Private Access to optimize in-office experience and keep sensitive data private. Along withPolicy Assurance to predict and prevent policy-related access disruptions, Cisco is enabling customers to make zero trust truly universal in both coverage and Friction Workplace Connectivity: To deliver a full complement of integrated workplace wireless infrastructure solutions that provide innovative intelligence, security, and assurance, Cisco is introducing an expanded portfolio of Wi-Fi 7 access points for small and mid-size deployments, along with high-powered stackable access AI Assistant for Webex Contact Center: To improve agent and customer service experiences, the Cisco AI Assistant for Webex Contact Center is now generally available. This includes context transfer summaries, dropped call summaries, Agent Wellbeing and automatic customer satisfaction scores (Auto CSAT). The company has also announced that features including suggested responses, real-time transcription for agents, wrap-up summaries and mid-call summaries will be available in Q2 2025. Cisco Room Bar BYOD: According to a recent Frost and Sullivan report*, 56% of video-enabled spaces are currently Bring-Your-Own-Device (BYOD). To enable seamless collaboration in any space, Webex unveiled the Cisco Room Bar BYOD. The Room Bar BYOD allows you to join any meeting hosted on your laptop via USB-C and provides a cost-effective and scalable solution that features AI-powered capabilities to empower businesses with high-quality meeting assurance and security solutions that encompass a customer's entire digital footprint so they can stay ThousandEyes Traffic Insights: Generally available in March, Cisco ThousandEyes Traffic Insights extends visibility deeper into on-premises networks by correlating traffic flows with synthetic measurements for end-to-end assurance of every digital experience. The out-of-the-box Cisco integration enhances digital resilience by enabling customers to accelerate remediation and rapidly pinpoint performance issues. New Cisco and Splunk integrations now available: Cisco Secure Application for Splunk AppDynamics and Cisco Talos Threat Intelligence now integrate with Splunk security solutions, enhancing visibility and threat detection. Application attack data from Cisco Secure Application for Splunk AppDynamics flows into Splunk Enterprise Security, enabling faster security investigations. Additionally, real-time threat intelligence from Cisco Talos is now available for Splunk Enterprise Security, Splunk SOAR, and Splunk Attack Analyzer. Solving AI ChallengesCisco's portfolio gives customers and partners solutions to accelerate AI adoption, but challenges remain. Recognizing the need to tackle the energy efficiency challenges imposed by AI workloads, as well as the deepening skills gap that has developed due to the ever-evolving AI landscape, Cisco has introduced new partnerships and programs at Cisco Live Alliances: The Cisco Engineering Alliances program is designed to accelerate building new validated solutions to solve some of our customers' most pressing challenges. Cisco has signed alliances with Vertiv, DeepCoolAI, Green Revolution Cooling and Asperitas to deliver liquid cooling solutions, addressing the ever-increasing thermal density in AI data centers. Additionally, Cisco has signed alliances with Panduit, MHT Technologies and ThinLabs to deliver end-to-end direct current microgrid solutions leveraging Power-over-Ethernet (PoE) and Fault Managed Power (FMP) to reduce energy use in smart buildings. AI Skilling: Cisco continues to enhance its offerings in AI skilling by launching its newest AI Skills Journey program to build critical AI Infrastructure skills from entry to expert — available on As a part of this effort, Cisco Learning & Certifications has updated current certifications, including Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) and Internetwork Expert (CCIE). These updated certifications reflect the AI and cybersecurity skills needed to achieve impactful business outcomes. Select programs will be complimentary through March 24. AI-led Customer Experience Cisco also announced the first, jointly developed AI Agent from its strategic partnership with Mistral AI, one of Europe's leading providers of AI solutions. The AI Renewals Agent greatly enhances and streamlines the renewal proposal creation process at Cisco by consolidating both structured and unstructured data from over 50 signals and sources and providing real-time sentiment analysis, summarized recommendations, intelligent automation, and personalization, all tied to customer outcomes and key performance indicators (KPIs). The new agent is the latest AI innovation for Cisco's Customer Experience (CX) organization and continues to demonstrate how Cisco is delivering against its vision of using AI to make every customer experience personalized, proactive and predictive, and delivering unique outcomes that exceed customers' expectations. © 2000 - 2025 Al Bawaba (

'Eventually there will be only two kinds of companies: those that are AI companies, and those that are irrelevant.' – Jeetu Patel
'Eventually there will be only two kinds of companies: those that are AI companies, and those that are irrelevant.' – Jeetu Patel

Tahawul Tech

time21-02-2025

  • Business
  • Tahawul Tech

'Eventually there will be only two kinds of companies: those that are AI companies, and those that are irrelevant.' – Jeetu Patel

A new study from Cisco, the worldwide leader in networking and security, reveals a paradox among CEOs: while 4 in 5 recognize AI's potential benefits, and almost all plan to integrate AI into their operations, many (70%) fear gaps in their knowledge will hinder decisions in the boardroom and stifle growth – risking missed opportunities and falling behind competitors. Yet, CEOs are not standing still. With support from their IT leaders and trusted partners, they plan to empowering their people, modernizing infrastructure, and strengthening cybersecurity to sharpen their competitive edge in an AI-driven future. Cisco's Chief Product Officer, Jeetu Patel, underscores the urgency to act: 'In a dynamic landscape where competition is fierce, speed decides the winners. Leaders who act decisively today to build resilient, future-proofed networks will be the AI-forward leaders driving real value for their business. Eventually there will be only two kinds of companies: those that are AI companies, and those that are irrelevant.' CEOs fear the mounting costs of inaction Cisco's research shows more than 70% of CEOs are concerned about losing ground to competitors and missing out on opportunities because of IT and infrastructure gaps – fears that are already translating into real losses. Over half of CEOs (53%) worry that a lack of investment in technology is costing them competitive advantage, while two-thirds are concerned about the opportunity costs of not investing more in technology. The costs of inaction aren't hypothetical scenarios. If they don't invest in technology now, CEOs expect higher operating costs, lower profits, reduced productivity, and declining market share. The bold act while others fall behind For the leaders who confront their fears, the rewards will transcend simply 'keeping up.' CEOs are turning to AI for its transformative potential: driving efficiency (69%), spurring innovation (68%), and outpacing competitors (54%). But fulfilling that ambition requires CEOs to break down the barriers holding them back from realizing AI's potential: skills shortages, infrastructure gaps, and security risks. While CEOs focus on the bigger picture, their CIOs and CTOs are often grappling with operational hurdles like the lack of compelling business use cases – a challenge CEOs rank lower. This tension perhaps reflects AI's exploratory phase, where the 82% of CEOs who recognize AI's potential benefits must support bold experimentation in the short term to uncover value in the long term. Oliver Tuszik, President of Cisco EMEA, highlights the opportunity: 'Whole businesses will be revolutionized if they can unlock AI's potential to innovate faster, simplify their operations, and withstand digital disruptions. But no one can do it alone. That's why 96% of CEOs are leaning on trusted partners to make the leap.' The CEO's Blueprint: People, infrastructure, and cybersecurity Cisco's research reveals CEOs' plan to turn fear into progress – investing in knowledge and skills, upgrading infrastructure, and enhancing security to prepare for the demands of AI. Delivering on this blueprint will require decisive technology leadership both within the organisation and through trusted partnerships. CEOs are increasingly looking to their CTOs and CIOs, with nearly 80% recognising their vital role in guiding business and investment decisions. More and more, technology leaders are business leaders who see modern networks and technology not just as tools, but as enablers of growth, resilience, and innovation. CEOs know they can't deliver on their blueprint without expert support: 96% are turning to trusted partnerships to future-proof their network for AI. With bold technology leadership inside and beyond their organizations, the CEOs have the expertise to navigate uncertainties and translate AI's potential into tangible outcomes. Cisco continues to help organizations overcome complexity and create opportunity in the AI era Skills shortages, implementation challenges, AI-ready infrastructure, and cybersecurity are top concerns for IT teams and leaders across industries. Cisco's upcoming announcements aim to address these challenges: closing gaps between security and networking for AI data centres, empowering Service Providers with new revenue-generating tools, and equipping the next generation of AI-forward professionals with enhanced certifications. Download highlights from Cisco's CEO research here The CEO study, conducted by Opinion Matters (24 Dec 2024–2 Jan 2025), surveyed 2,503 CEOs from companies with 250+ employees worldwide. A companion study with 8,065 senior networking leaders will follow in March, exploring the strategic and operational needs of AI-era networking and security.

CEOs Embrace AI But Fear Knowledge Gaps, Cisco Study Finds - TECHx Media CEOs Embrace AI But Fear Knowledge Gaps, Cisco Study Finds
CEOs Embrace AI But Fear Knowledge Gaps, Cisco Study Finds - TECHx Media CEOs Embrace AI But Fear Knowledge Gaps, Cisco Study Finds

TECHx

time18-02-2025

  • Business
  • TECHx

CEOs Embrace AI But Fear Knowledge Gaps, Cisco Study Finds - TECHx Media CEOs Embrace AI But Fear Knowledge Gaps, Cisco Study Finds

CEOs Embrace AI But Fear Knowledge Gaps, Cisco Study Finds A new study from Cisco, a global provider of networking and security solutions, reveals a paradox among CEOs. While 80% recognize the potential benefits of AI and plan to integrate it into their operations, 70% fear that gaps in their knowledge will hinder key decision-making, stifle growth, and result in missed opportunities, putting them behind competitors. However, these CEOs are not letting fear stop them. With support from their IT teams and trusted partners, they are focusing on empowering their workforce, modernizing infrastructure, and strengthening cybersecurity to gain a competitive advantage in an AI-driven future. Cisco's research highlights a growing concern among CEOs about losing ground to competitors due to gaps in IT and infrastructure. More than 70% of CEOs worry about missing out on opportunities, and over half (53%) believe that a lack of investment in technology is already costing them a competitive edge. Two-thirds of CEOs are concerned about the opportunity costs of not investing more in technology. The costs of inaction are not hypothetical—CEOs expect higher operating costs, reduced profits, lower productivity, and a decline in market share if they don't act now. For CEOs who are facing these fears, the rewards of AI adoption extend far beyond simply keeping up with competitors. Cisco's research shows that AI is seen as a key tool for driving efficiency (69%), spurring innovation (68%), and outpacing competitors (54%). However, realizing AI's full potential requires breaking down barriers like skills shortages, infrastructure gaps, and security risks. While CEOs are focused on the bigger picture, their CIOs and CTOs are dealing with operational challenges, such as a lack of compelling business use cases. This tension reflects AI's current exploratory phase, where 82% of CEOs who recognize AI's benefits must support experimentation today to unlock long-term value. Oliver Tuszik, President of Cisco EMEA, emphasizes the opportunity AI presents: 'Whole businesses will be revolutionized if they unlock AI's potential to innovate faster, simplify operations, and withstand digital disruptions. But no one can do it alone. That's why 96% of CEOs are turning to trusted partners to make the leap.' Cisco's research also reveals that CEOs are turning their fears into action by investing in knowledge and skills, upgrading infrastructure, and strengthening security in preparation for AI. Nearly 80% of CEOs acknowledge the vital role of their CIOs and CTOs in guiding business and investment decisions. Technology leaders are increasingly viewed as business leaders who see modern networks and technology not just as tools but as enablers of growth, resilience, and innovation. CEOs recognize that they can't achieve their AI ambitions alone. To future-proof their networks, 96% of CEOs are turning to trusted partnerships. Bold technology leadership within their organizations, combined with external expertise, will help them navigate uncertainties and transform AI's potential into tangible outcomes. Cisco continues to address the complexities of AI adoption by focusing on key challenges such as skills shortages, implementation hurdles, AI-ready infrastructure, and cybersecurity concerns. Upcoming announcements will help bridge gaps in AI data centers, empower service providers with new revenue-generating tools, and offer enhanced certifications for the next generation of AI professionals. As AI becomes increasingly integral to business success, CEOs who act decisively will lead the way in shaping the future of their industries.

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