Latest news with #OneService
Independent Singapore
15-07-2025
- Independent Singapore
AMK residents forced to use stairs thanks to persistent lift urination issue that remains unresolved despite complaints
SINGAPORE: A foul-smelling and persistent issue at Block 223 Ang Mo Kio Avenue 1 has left residents frustrated and some choosing to avoid the lift altogether. Residents say the lift at Block C has frequently reeked of urine and that the issue remains unresolved despite multiple complaints. Mike, a resident who moved into the block in January last year, told Channel 8 that he often encounters urine stains in the lift, and the stench has become part of daily life for those living in the block. 'It's very uncomfortable,' he said, 'I've been reporting this through the OneService app since August last year. I even contacted the town council via Facebook, but the problem still hasn't been solved.' According to Mike, while cleaners do remove the mess when reported, the urination continues to recur. 'The town council said it would investigate, but it has not solved the problem yet. After the cleaners cleaned it up, the problem continued to happen. I think it is only treating the symptoms and not the root cause,' he said. Mike shared that some residents have resorted to using the stairs whenever they spot urine in the lift, 'Residents here say they've complained many times, but nothing has happened. Everyone is very angry. If I see urine, I won't take it because it smells bad and is unhygienic.' He also believes the culprit is likely an adult, 'There are residents here who have pets. We all know each other. Everyone brings their pets downstairs to relieve themselves, and every time there is a large pool of urine, which doesn't look like it belongs to pets or children.' Other residents backed up Mike's concerns, with some recalling seeing what they believed to be urine stains regularly in the elevator — and in at least one past instance, even faeces. When a Channel 8 reporter visited the block on Tuesday (Jul 15), there were visible water-like stains in the lift. A sign inside urged people not to urinate in public areas. See also Domestic worker accused of abusing elderly woman in wheelchair Mr Deng, 58, a long-time resident who has lived there for 13 years, told the reporter that he had raised the same issue two years ago through the OneService platform. According to him, the town council made an effort to identify the culprit, but he never heard any updates after that. 'Urine stains can appear at any time, and the cleaners are slow to respond. Sometimes they're still there after hours,' he said, 'Some kind neighbours will lay newspaper down to cover it, but that just makes the area dirtier in my opinion.' Mr Deng added that the problem poses a serious risk to elderly residents, 'This puddle of water is unsafe for residents. It makes the floor slippery; you have to walk sideways and stuff like that. Some of the elderly here are in wheelchairs or on crutches. The urine contaminates their wheelchairs and crutches, and they bring it home. It's unhygienic.' Another resident, who declined to be named, expressed similar concerns, especially for young children. He told the Channel 8 reporter, 'I have kids at home and sometimes push them in a stroller. When I see water stains in the lift, I would rather walk further to use another one so my child doesn't step in it or dirty the stroller.' Several residents said they suspect the same individual is responsible, and pointed to the same unit in the block. However, when the reporter visited the unit, no one was home.
AsiaOne
07-06-2025
- General
- AsiaOne
'I suppose this will be my life': Geylang resident dismayed as neighbour blasts music past midnight, Singapore News
It's past midnight and most would be asleep, but for this individual, sleep would not come easily. A Geylang resident is in distress over loud music being blasted past midnight near his rented apartment, according to a Reddit post by user Obsessionmachine on Saturday (June 7). In his post, Obsessionmachine shared a video of the neighbouring estate across the road, Crystal Mansions. Loud music can be heard blaring, apparently emanating from somewhere within Crystal Mansions. "This is happening at 1am," the user clarified. "Can't locate the source of this music. Police couldn't help either. I suppose this will be my life until my rent agreement is over in one and a half year." The user also sought help from other Redditors, asking if there is anything he could do to resolve this issue. One user suggested contacting Jalan Besar's Member of Parliament, also highlighting noise control regulations. "You have the right to a quiet night's rest," they said. "You need to believe that while seeking resolution." Another Reddit user sympathised with Obsessionmachine, sharing that they had encountered a neighbour that blasted their TV at high volumes past midnight as well. They suggested Obsessionmachine reach out to the management corporation strata title (MCST) of the area he believes the music to be coming from and seek help from them. One Reddit user also suggested the use of a white noise machine with windows closed to drown out the music. "Tried that," Obsessionmachine said. "It's not enough because the music and the shouting is really loud that it sounds so close." This is happening at 1 AM byu/Obsessionmachine insingapore According to an infosheet by the Housing and Development Board, OneService and the National Environment Agency, residents are "advised to be considerate towards neighbours and to observe the quiet hours between 10.30pm to 7am". Should residents experience noise issues from neighbours, they should consider talking to neighbours and seeking help from grassroots leaders. They can also attempt formal mediation at the Community Mediation Centre. "If mediation does not work, you may seek legal recourse via the Community Disputes Resolution Tribunal," the infosheet reads. AsiaOne has reached out to Jalan Besar Town Council and Obsessionmachine for more information. [[nid:711986]] khooyihang@
Straits Times
05-06-2025
- Straits Times
Crumbs, wet rice and even laksa: Ang Mo Kio resident keeps throwing food scraps out of window
Crumbs, wet rice and even laksa: Ang Mo Kio resident keeps throwing food scraps out of window Ethel Tseng TNP June 5, 2025 Residents of Block 337 Ang Mo Kio Avenue 1 are expressing their exasperation over a neighbour who repeatedly throws food scraps out the window. This has made it impossible for residents to hang their laundry to dry as the food scraps would often hit the hanging laundry on their way down. Ms Xiao, a 54-year-old pilates instructor who lives in the block, shared with Shin Min Daily News that the neighbour living above her unit consistently throws food scraps out the window to feed pigeons, resulting in a dirty drying rack and making it impossible for her to hang her laundry outside. "My neighbour throws food out between 8am and 10am every day," said Ms Xiao. "As soon as the food is thrown down, pigeons gather at the foot of the block to pick on the scraps." Ms Xiao added that because she is often busy teaching classes at locations outside her home, she has only a brief window in the morning to hang her clothes to dry. Unfortunately, the unexpected mess from the upper floor has become unbearable. "Now, I have to stay alert and listen carefully for any strange movements. If I hear something suspicious, I quickly collect my laundry to avoid it getting dirty and having to rewash it." On top of the mess spilt on the laundry rack, the food scraps are also often scattered on the ground floor of the block. Ms Xiao mentioned, "I went up to speak with the residents upstairs, but they denied it. I have no proof, so I don't know what else to do." Photos provided by Ms Xiao showed laundry rods and clothes on the drying rack covered in food. She also reported seeing pigeons flocking on the ground floor, pecking at food remnants. Ms Xiao related that she has raised this issue multiple times through the OneService platform, but the problem has not been resolved. "They told me that they had warned the neighbour, but soon after, the same thing happened again. It's really exhausting." At least four households now hang their laundry indoors and shut their windows completely. Another resident, Mr Li, said he and his family no longer hang their laundry outside, as they cannot predict what might be thrown down from above. "We just hang our clothes indoors now because we don't want to risk it. It's too tiring to argue with them," he said. Ms Huang, a 67-year-old retiree, shared that she once opened the window in her laundry area to ventilate the room, only for a plastic bag full of food waste to fall into her home. Residents claim it has been going on for more than 10 years, with food scraps, cigarette butts and tissues being thrown from the upper floors. Ms Xiao, who has resided in the block for 40 years, noted that the situation has worsened in recent months, as food scraps are tossed down nearly every day. "It used to be just rice or biscuit crumbs, but now it's sometimes wet rice or soup. I even heard that someone had a bowl of laksa thrown at them," she said. Mr Li, a 68-year-old taxi driver, recalled that these high-rise littering incidents have always been an issue. He mentioned seeing cigarettes, tissues, fruit seeds and food scraps thrown out the windows. "I've seen all sorts of things thrown down," he said, expressing concerns that the increasing number of pigeons in the area could soon pose a hygiene problem. An Ang Mo Kio Town Council spokesperson confirmed that the authorities were aware of the situation and are working closely with the National Environment Agency (NEA) to monitor and manage the issue. "We have been in active communication with the affected residents, including those who speak out through feedback channels. Notices have been posted to remind residents about the dangers of throwing things from their flats and feeding pigeons, as well as the related penalties." In collaboration with the Town Council, NEA conducted surveillance in the area last October, and plans to conduct a follow-up inspection to assess the situation and determine appropriate measures moving forward. "The authorities are taking the issue of high-rise littering very seriously," the spokesperson emphasised. "We will continue to work with relevant agencies and the community to create a safer and cleaner living environment for residents." Click here to contribute a story or submit it to our WhatsApp Get more of Stomp's latest updates by following us on:
New Paper
05-06-2025
- General
- New Paper
Ang Mo Kio residents avoid hanging laundry outside windows as high-floor neighbours litter
Residents of Block 337 Ang Mo Kio Avenue 1 are expressing their exasperation over a neighbour who repeatedly throws food scraps out the window. This has made it impossible for residents to hang their laundry to dry as the food scraps would often hit the hanging laundry on their way down. Ms Xiao, a 54-year-old pilates instructor who lives in the block, shared with Shin Min Daily News that the neighbour living above her unit consistently throws food scraps out the window to feed pigeons, resulting in a dirty drying rack and making it impossible for her to hang her laundry outside. "My neighbour throws food out between 8am and 10am every day," said Ms Xiao. "As soon as the food is thrown down, pigeons gather at the foot of the block to pick on the scraps." Ms Xiao added that because she is often busy teaching classes at locations outside her home, she has only a brief window in the morning to hang her clothes to dry. Unfortunately, the unexpected mess from the upper floor has become unbearable: "Now, I have to stay alert and listen carefully for any strange movements. If I hear something suspicious, I quickly collect my laundry to avoid it getting dirty and having to rewash it." On top of the mess spilt on the laundry rack, the food scraps are also often scattered on the ground floor of the block. Ms Xiao mentioned, "I went up to speak with the residents upstairs, but they denied it. I have no proof, so I don't know what else to do." Photos provided by Ms Xiao showed laundry rods and clothes on the drying rack covered in food. She also reported seeing pigeons flocking on the ground floor, pecking at food remnants. HDB resident Ms Xiao claims that the clothes rack and ground floor of the block have been stained by food scraps. PHOTO: SHIN MIN DAILY NEWS Ms Xiao related that she has raised this issue multiple times through the OneService platform, but the problem has not been resolved. "They told me that they had warned the neighbour, but soon after, the same thing happened again. It's really exhausting." At least four households now hang their laundry indoors and shut their windows completely. Another resident, Mr Li, said he and his family no longer hang their laundry outside, as they cannot predict what might be thrown down from above. "We just hang our clothes indoors now because we don't want to risk it. It's too tiring to argue with them," he said. Ms Huang, a 67-year-old retiree, shared that she once opened the window in her laundry area to ventilate the room, only for a plastic bag full of food waste to fall into her home. Residents claim it has been going on for more than 10 years, with food scraps, cigarette butts and tissues being thrown from the upper floors. Ms Xiao, who has resided in the block for 40 years, noted that the situation has worsened in recent months, as food scraps are tossed down nearly every day. "It used to be just rice or biscuit crumbs, but now it's sometimes wet rice or soup. I even heard that someone had a bowl of laksa thrown at them," she said. Mr Li, a 68-year-old taxi driver, recalled that these high-rise littering incidents have always been an issue. He mentioned seeing cigarettes, tissues, fruit seeds and food scraps thrown out the windows. "I've seen all sorts of things thrown down," he said, expressing concerns that the increasing number of pigeons in the area could soon pose a hygiene problem. An Ang Mo Kio Town Council spokesperson confirmed that the authorities were aware of the situation and are working closely with the National Environment Agency (NEA) to monitor and manage the issue. "We have been in active communication with the affected residents, including those who speak out through feedback channels. Notices have been posted to remind residents about the dangers of throwing things from their flats and feeding pigeons, as well as the related penalties." In collaboration with the Town Council, NEA conducted surveillance in the area last October, and plans to conduct a follow-up inspection to assess the situation and determine appropriate measures moving forward. "The authorities are taking the issue of high-rise littering very seriously," the spokesperson emphasised. "We will continue to work with relevant agencies and the community to create a safer and cleaner living environment for residents."
New Paper
21-05-2025
- New Paper
E-bike riders using false number plates among those caught during LTA enforcement ops
Riders using false number plates on their power-assisted bicycles - or e-bikes - were among those caught during Land Transport Authority (LTA) enforcement operations in April. Active mobility enforcement officers detected 32 offences and impounded 14 non-compliant devices during the operations, the authority said in a Facebook post on May 21. LTA has observed an increase in offences involving obscured, improper, or false number plates on e-bikes from 2023 to 2024, it said. An e-bike rider using an obscured number plate was recently apprehended with the help of the National Delivery Champions Association, it added. Two other riders using false number plates were caught in a separate operation. Offenders caught using false number plates may be fined up to $5,000 and jailed up to one year for the first offence. LTA also noted that riders have reported possible fraudulent use of their plate numbers. It urged those who suspect that their plate number has been misused to report it through the OneService mobile app, e-mail the details to feedback@ and to make a police report.
