Latest news with #OneTouchSwitch
North Wales Live
08-05-2025
- Business
- North Wales Live
Broadband providers including EE, Sky, and BT will pay shoppers up to £300 to switch
The thought of changing broadband providers can seem daunting. Much like swapping mobile phone networks, many customers opt to remain with their current provider to sidestep the lengthy admin of transitioning to a new one. However, for those feeling the pinch from price hikes and eager to secure a more affordable deal, not only is the process straightforward, but a new provider could also absorb any exit fees incurred, with some offering up to £300, as our tech writer Chris Hall shares. Writing for The Mirror, he explains how this allows consumers to lock into a more cost-effective package and avoids bill payers racking up unnecessary fees over time. While it's not widely publicised, the fine print reveals that EE will pay shoppers up to £300 when they switch, Sky offers customers up to £200 to offset the cost of switching, and Hyperoptic provides up to nine months of free service. This means consumers can hop onto Sky's £28 Full Fibre 300 deal, with Sky chipping in towards exit fees. Broadband deals: Thanks to One Touch Switch, introduced by Ofcom in September 2024, the process of changing broadband suppliers has been greatly simplified. All customers need to do is provide their details to their new provider, who will then handle everything. Despite the ease of the process, if users terminate their contract prematurely, they may face a penalty charge, which could amount to hundreds. For instance, BT calculates the early termination fee based on the total that would have been paid on the contract, minus any fees that BT will save as a result of the customer's departure. As part of a bid to alleviate these expenses, many broadband providers are offering to pay switching fees on the consumers' behalf. EE's website states: "We'll also give you up to £300 towards any early leaving charges." Meanwhile, BT also covers switching fees upon in-store inquiries or over phone calls, as reported by ISPreview. Several major broadband companies are willing to provide compensation towards early cancellation charges. Therefore, for those looking to leave their high-priced contract, migrating to such providers can be a seamless and hassle-free process. Nonetheless, customers should seek guidance from their providers first as the switch credit often requires the final invoice of the previous broadband provider so always worth checking first.
Wales Online
08-05-2025
- Business
- Wales Online
Broadband providers including EE, Sky, and BT will pay shoppers up to £300 to switch
Broadband providers including EE, Sky, and BT will pay shoppers up to £300 to switch Switching broadband providers can be a nightmare, but these six providers will pay customers to switch These broadband providers will pay you to switch The thought of changing broadband providers can seem daunting. Much like swapping mobile phone networks, many customers opt to remain with their current provider to sidestep the lengthy admin of transitioning to a new one. However, for those feeling the pinch from price hikes and eager to secure a more affordable deal, not only is the process straightforward, but a new provider could also absorb any exit fees incurred, with some offering up to £300, as our tech writer Chris Hall shares. Writing for The Mirror, he explains how this allows consumers to lock into a more cost-effective package and avoids bill payers racking up unnecessary fees over time. While it's not widely publicised, the fine print reveals that EE will pay shoppers up to £300 when they switch, Sky offers customers up to £200 to offset the cost of switching, and Hyperoptic provides up to nine months of free service. This means consumers can hop onto Sky's £28 Full Fibre 300 deal, with Sky chipping in towards exit fees. Broadband deals: The switching fee often helps news customers cover the exit costs from leaving their previous provider out of contract (Image: deepblue4you via Getty Images ) Thanks to One Touch Switch, introduced by Ofcom in September 2024, the process of changing broadband suppliers has been greatly simplified. All customers need to do is provide their details to their new provider, who will then handle everything. Despite the ease of the process, if users terminate their contract prematurely, they may face a penalty charge, which could amount to hundreds. For instance, BT calculates the early termination fee based on the total that would have been paid on the contract, minus any fees that BT will save as a result of the customer's departure. As part of a bid to alleviate these expenses, many broadband providers are offering to pay switching fees on the consumers' behalf. EE's website states: "We'll also give you up to £300 towards any early leaving charges." Meanwhile, BT also covers switching fees upon in-store inquiries or over phone calls, as reported by ISPreview. Article continues below Several major broadband companies are willing to provide compensation towards early cancellation charges. Therefore, for those looking to leave their high-priced contract, migrating to such providers can be a seamless and hassle-free process. Nonetheless, customers should seek guidance from their providers first as the switch credit often requires the final invoice of the previous broadband provider so always worth checking first.
Daily Mirror
06-05-2025
- Business
- Daily Mirror
Broadband providers will pay you up to £300 to switch to a cheaper broadband deal
That exit fee consumers worry about needn't be a barrier to switching broadband suppliers Switching broadband providers can be a little daunting. Just like switching mobile phone networks, many customers choose to stay where they are because they want to avoid the hassle of switching to a new provider. But for those stung by price rises and desperate to move to a better deal, it's not only simple, but a new provider could cover any exit fees incurred, with some paying up to £300. That means people can switch to a cheaper deal, without worrying about the fees. It's not widely advertised, but in the small print you'll find that EE will cover up to £300 when you move, Sky will give shoppers up to £200 to cover the cost of switching, while Hyperoptic will give up to nine months free service – and there are others too. That means consumers can jump over to Sky's £28 Full Fibre 300 deal, with Sky contributing to exit fees. Switching broadband suppliers is a very simple process thanks to One Touch Switch. This was introduced by Ofcom in September 2024, meaning that all people have to do is provide the details to their new provider, and they will take care of everything. But even if it's simple, if users leave before the end of their contract, they might incur a penalty charge, which could run into the hundreds. BT, for example, calculates the early termination fee based on the amount that would have paid on the contract, minus any fees that BT will save as a result of the person leaving. To help offset these costs, broadband providers are paying the fees for consumers. EE's website says: 'We'll also give you up to £300 towards any early leaving charges,' for example. BT doesn't say that on its site, but will cover switching fees if shoppers ask in-store or call them, according to ISPreview. Of the big broadband providers, the following will pay something towards early termination charges: EE – see the best deals BT – see the best deals Sky Broadband - see the best deals Vodafone - see the best deals Hyperoptic - see the best deals That means that switching to those providers to escape a high contract could be really simple and some smaller providers will also make a contribution. Users have to check the small print – and ask their new provider how the process works – but in many cases, consumers have to send in the final bill from their old provider showing the fee, and that will be credited to their new account, so they're not out of pocket.
Daily Record
30-04-2025
- Business
- Daily Record
Sky flash sale cuts TV and Netflix pack with double broadband speed to record low price
Sky is in the midst of a surprise spring sale that's seen a TV, Netflix and broadband bundle drop to its 'lowest ever price'. Sky's Essential TV and Full Fibre 300 broadband package is available for £35 per month and now comes with double the broadband speed with 300Mbps for the cost of 150Mbps. Ordinarily, Sky's Full Fibre 300 costs £29 per month without any TV access. However, this bundle also includes more than 100 channels like Sky Atlantic – home of The Last of Us and The White Lotus – and major free-to-air channels such as BBC, ITV, Channel 4 and many others. The combined TV and broadband bundle also includes free subscriptions to Netflix and Discovery+, with the option to add Sky Cinema and Sky Sports to the package for an extra £10 and £20 respectively. Customers can also upgrade to Sky's new Ultimate TV plan, which offers more than 40 additional channels – including Sky Showcase, Sky Crime, Sky Documentaries and Sky Comedy – for an extra £4 per month. All these services are accessible via Sky Stream, the brand's latest device that delivers TV and streaming services through WiFi instead of a traditional satellite dish. Sky has also recently launched the new One Touch Switch scheme, meaning customers don't have to contact their current broadband provider to make the switch, reports the Mirror. Sky now takes the hassle out of switching by handling customer transfers on their behalf. It's important to remember, though, that Sky's TV and broadband plans are tied to a 24-month contract, with the company stating that prices 'may change' within that period. Earlier this year, the company raised its TV and broadband price by an average of 6.2%, which may suggest a similar increase in April 2026. Nevertheless, Sky stands out for allowing customers to opt out of their contracts early if there's a price hike announcement. Sky's Essential TV and Full Fibre 300 deal rivals Virgin Media's Bigger Combo bundle, which grants access to more than 200 TV channels and 362Mbps fibre broadband for £34.99 per month. However, Virgin doesn't offer Sky Atlantic, Netflix or Discovery+ with this plan, which could be a deal breaker for some. Sky users have been vocal about their satisfaction of the brand on Trustpilot, where one glowing five-star review said: "Sky Stream is a game changer. Switched a few weeks back and it's the best decision I've ever made. Installation takes care of itself, the remote even auto tunes itself to the TV. The best part is though the ability to have a single charge for all your streaming subscriptions." Another said: "I've been with lots of companies to get my TV and internet but the best service I have received out of them all is Sky. We did change to other companies because of the price but always go back to Sky." However, not every customer is as positive, as one less-impressed review said: "I wasn't happy with the service provided by Sky, phoned up to change my deal and was passed around like a parcel. Eventually I got to speak to someone who knew what they were doing. I am happy my issue was finally resolved but took a lot of work."
Yahoo
10-03-2025
- Business
- Yahoo
Millions told they could still save by acting now ahead of April price hikes
Price hikes totalling £74 million per month are set to hit millions of broadband and mobile customers from March 31, but experts have said its not too late to take action and avoid the hit. The April broadband increases are expected to add an average of £21.99 annually for those on inflation-linked contracts and up to £42 a year for those on newer 'pounds and pence' plans that are subject to fixed price rises set by the provider at the start of their contract. And price rises will add an average of £15.90 a year to the bills of mobile customers on inflation-linked contracts or up to £48 for those who took out a contract more recently with Ofcom's new 'pounds and pence' rules applied. However, experts at have said its not too late to avoid the price rises if you act now. More than nine million Brits are out of contract on their broadband package and 33 million on their mobile plan. These customers are free to switch providers now and avoid unnecessary price hikes. While customers can leave their contract at any time, those still locked in will likely need to pay a penalty for leaving early, which varies from provider to provider. Sky broadband customers are an exception and are currently being offered a 30-day window during which they can terminate their contract without being hit with an exit fee. For customers looking for a new broadband deal, Vodafone, Virgin Media, and Community Fibre are some of the providers freezing prices until 2026 for those who switch before the April increases. Several broadband and mobile providers commit to no price rises at all throughout the contract duration. For broadband, smaller regional providers such as Trooli, YouFibre and Hyperoptic don't increase prices mid-contract. For those looking to save on their mobile phones, customers with providers such as VOXI, Lebara, and SMARTY can rest assured that these providers are committed to not increasing their prices mid-contract. The free text that could save you hundreds of pounds on your phone bill Martin Lewis urgent 'do it right now' warning to anyone with holiday booked Martin Lewis shares 'bad news' as he warns energy bills are 'going to rise' Sabrina Hoque, telecoms expert at comments: 'For the millions of mobile and broadband customers currently out of contract, now is the time to act before the April price increases kick in. 'If you don't know when your contract ends, you can usually find this information on your bill. It only takes a minute or two to check, and it could end up saving you a significant amount in the long run. Our data shows that switching to a new broadband deal after your initial contract has ended could save you £181 a year. 'The launch of One Touch Switch means it's never been easier for broadband customers to vote with their feet and switch providers - smaller, regional broadband providers like Hyperoptic and Trooli don't raise their prices mid-contract. 'Mobile customers can also text 'INFO' to 85075 to find out if they are still in contract and any exit fees associated with leaving early. If you can switch, several SIM-only providers such as VOXI and SMARTY commit to no price rises for the duration of the contract. 'Don't get caught out by price rises that you might be able to avoid; check your contract today and see if you could escape the mobile and broadband bill sting this spring.'
