Latest news with #OrbitPartners
Associated Press
27-02-2025
- Business
- Associated Press
OrbitVoice Launches AI-Powered Platform to Handle Incoming Business Calls
Miami, FL - February 27, 2025 - OrbitVoice, a Miami-based AI-driven voice automation startup, has officially launched an innovative call management platform designed to help businesses handle high call volumes more effectively. By leveraging artificial intelligence, the platform answers incoming calls, automating routine customer interactions while ensuring a personalized, efficient, and seamless experience for callers. OrbitVoice's AI-powered system integrates directly with business workflows, customer relationship management (CRM) tools, and scheduling platforms. The goal is to reduce operational strain on in-house staff while maintaining high levels of customer service. A Smarter Approach to Business Communications Many businesses struggle to balance in-person customer service and high call volumes, often resulting in missed opportunities or long wait times. OrbitVoice seeks to bridge this gap with a customized AI system that handles incoming calls and acts as a knowledgeable virtual representative, capable of answering inquiries, scheduling appointments, processing follow-ups, and directing calls to the appropriate departments when necessary. Each business using OrbitVoice benefits from a tailored AI model trained on its specific processes, policies, and frequently asked questions. This approach ensures natural, context-aware responses, significantly reducing the need for human intervention. OrbitVoice's capabilities include: 'We developed OrbitVoice with the goal of making AI-powered call management feel as natural and efficient as possible,' said Anthony Rubin, CEO of OrbitVoice. 'By enabling businesses to integrate AI into their daily operations, we're helping them optimize resources while maintaining a high standard of customer service.' Proven Results in Real-World Applications OrbitVoice has already seen successful implementation across various industries, including retail, legal services, and healthcare. One of its early adopters, Mica Hardware, South Africa's leading DIY retail chain, has reported significant benefits from the system. According to Scott Kreutsner, Manager at Mica Durban North, 'Managing incoming calls while ensuring top-tier in-store service has always been a challenge. OrbitVoice has allowed us to reduce the number of calls that staff need to answer while ensuring that phone inquiries are still handled effectively. It's been a game-changer in terms of efficiency.' Businesses that rely on consistent customer communication—such as legal firms, real estate agencies, and healthcare providers—are increasingly turning to AI-powered solutions to ensure they never miss an important call or customer inquiry. Distribution and integrating new customers is a key focus for 2025 for OrbitVoice. Strategic Development with Orbit Partners The development of OrbitVoice was led by Orbit Partners, a recognized US software firm specializing in AI-driven solutions. Under the leadership of David Lindeque, Director of Product at Orbit Partners, the team focused on designing a user-friendly and visually intuitive interface that allows businesses to easily configure and monitor their AI-powered call assistant. 'A key priority for us was to ensure that the platform was both sophisticated and easy to use,' said David Lindeque. 'We wanted to give businesses a powerful AI tool without the complexity that often comes with advanced technologies. The result is an intuitive dashboard that makes managing customer interactions effortless.' Anthony Rubin had to say 'David and the Orbit team did a fantastic job in designing and developing sophisticated software that feels premium but is incredibly easy to use. Knowing his previous work, particularly in dashboards used by millions of people, we wanted to tap into David's clean, minimal design aesthetic.' Orbit Partners' expertise in product development, machine learning, and enterprise software made it the ideal partner for bringing OrbitVoice's vision to life. Looking Ahead: Expanding Features and Market Reach As the adoption of AI-driven communication tools continues to rise, OrbitVoice is positioning itself for further expansion in 2025, with an investment round planned to support additional product development and global market reach. Future updates to the platform will include: 'The next phase of OrbitVoice is all about refining our AI capabilities and making our system even more adaptable to business needs,' Rubin added. 'We are committed to continuous innovation in AI-driven business communications.' With AI-powered business communication solutions gaining traction globally, OrbitVoice is poised to play a leading role in transforming how companies manage customer interactions—offering efficiency, accuracy, and seamless automation. Media Contact
Associated Press
18-02-2025
- Business
- Associated Press
AI Integration Accelerates Software Growth, Says Orbit Partners' David Lindeque
David Lindeque shares expert insights on how AI is transforming product development and creating new opportunities in the tech industry. Santa Monica, CA - February 18, 2025 - Orbit Partners, Orbit Partners, a leading US software engineering and product design studio, is seeing increased demand for AI-driven solutions that help businesses innovate faster and remain competitive. According to David Lindeque, Director of Product at Orbit Partners, AI is reshaping software development and opening new avenues for growth by automating time-consuming tasks, improving productivity, and enabling smaller teams to achieve greater results. 'AI is an ally for engineers,' Lindeque said. 'We're seeing tasks that once required many hours of manual work become automated. It's not removing jobs; it's freeing engineers to focus on work that requires creativity, critical thinking, and strategic vision.' Lindeque has led or contributed to several high-impact software products used by millions of Americans, including the Sameday Health and Albert apps. In his role at Orbit Partners, he has observed firsthand how companies are integrating AI to stay ahead of rapid market changes. One significant trend he highlights is the rise of lean, agile teams that can now compete with larger corporations thanks to AI's capabilities. 'There's a fear that AI will replace people,' he explained. 'In reality, it's making teams leaner, more productive and more flexible. AI is also removing the moat of knowing how to code, allowing designers and entrepreneurs the ability to launch impressive software, fast. We expect to see a surge in lean teams launching disruptive products.' This shift is levelling the playing field for startups and smaller companies. AI tools now allow small groups of developers to accomplish tasks that once required large teams. This change is driving competition, forcing established businesses to evolve quickly or risk falling behind. 'A few years ago, building complex software required large engineering departments. Now, a small group of skilled developers using AI tools can accomplish in weeks what might have taken months or years. This lowers the barrier to entry, giving rise to more competition and fresh perspectives. Established companies are being pushed to evolve, which benefits everyone.' Recently, under the leadership of Lindeque, the team at Orbit Partners developed a software platform that uses AI to answer incoming business calls for a Miami-based startup, OrbitVoice, increasing efficiency and boosting revenue. This product has recently gone live and the startup has been integrating with a variety of clients across multiple industries. Lindeque sees these applications as proof of AI's growing role in reshaping core business operations. 'AI is no longer an experimental idea,' noted Lindeque. 'It's a core function in how products are conceived and delivered. By threading AI into each stage of development, we help clients shorten time-to-market, reduce costs, and build more advanced solutions.' Beyond productivity gains, Lindeque believes AI is poised to enhance human creativity. As tools become more accessible, professionals without deep technical expertise will have new opportunities to innovate and launch products. 'AI isn't taking over human creativity,' he reiterates. 'It's amplifying it and creating avenues that didn't exist before. That's why I'm optimistic. The next wave of AI-driven software will open doors for everyone – from professionals looking to expand their skills to innovators forming startups around breakthrough ideas.' Lindeque's work at Orbit Partners reflects the company's ongoing commitment to helping clients embrace AI-driven transformation, ensuring every solution is designed with the user in mind. 'Whether it's an app that reaches millions or an AI-driven telephone solution for business, I'm energized by technology that improves everyday experiences,' he said. 'We aim to make AI an integral part of how our clients operate. When AI is woven into workflows, it boosts efficiency and sparks innovation.' About Orbit Partners Orbit Partners is a US software engineering and product design studio. The company helps businesses across various industries accelerate growth by enhancing their software development processes, improving user experiences, and leveraging cutting-edge AI technology. For more information, please visit Media Contact
