Latest news with #OrchardSoftware
Indianapolis Star
12-05-2025
- Business
- Indianapolis Star
'Like a second home:' Orchard Software remains a Central Indiana Top Workplace
Makenzie Bell says she feels like the 'poster child' for internal career growth opportunities at Orchard Software. Bell, who started at Orchard seven years ago as a support receptionist, has been promoted into roles as a project specialist, project coordinator, support project lead, and now in her current position as a support projects and migrations manager. '(It) will be remembered as one of my personal highlights in my career,' Bell said of her latest promotion, adding that the company also supported her returning to college to complete her bachelor's degree. 'I have been in this role for a little over a year now and the challenges, rewards, and experiences I have had are invaluable. None of this would not have been possible if support leadership had not taken their chances on me seven years ago.' Employees highlight the leadership's commitment to fostering employee growth, coupled with a strong emphasis on learning and continuous development, are key factors driving the Carmel-based software firm's success. This forward-thinking approach has solidified the company's position as a leader in the health care laboratory information system industry, where it serves over 2,000 labs across the United States. In addition to its comprehensive employee health benefits and retirement savings packages, Orchard also offers its employees access to fertility benefits, adoption assistance, paid parental leave, volunteer time off and pet insurance. The company notes its support of the Special Olympics of Indiana and that it pledges to be a stigma-free workplace. Equally as important, employees say, the company prioritizes employee mental wellness and a healthy work-life balance. 'As a manager, maintaining a good work-life balance can sometimes be a challenge,' Bell noted. 'However, Orchard acknowledges the extra time and effort that these roles may require. I've always been encouraged to take flex time when my workload goes beyond the normal office hours, which helps maintain a healthier balance. We also have a fantastic Employee Assistance Program (EAP) that offers a wide variety of resources to those in need.' The company encourages open lines of communication at each level, said Colin Holzer, a technical support specialist. 'Leadership makes an active effort to ensure they are available to assist us when we are struggling with any issues at work,' Holzer said. '(They are) active in making sure we grow and develop for success. Employee appreciation is taken very seriously.' Orchard leaders focus on celebrating even the smallest wins, and acknowledging employee success and growth. Employees say they feel heard by leadership and that everyone is able to contribute to the company's strategic direction. 'Orchard provides opportunities to express new ideas and act on them,' Bell said. 'There is always someone willing to listen to your ideas and help bring them to fruition. 'It honestly felt like I was meant to be here and I still feel this way, every day. Orchard has always felt like a second home.' Bottom Line
Associated Press
30-01-2025
- Business
- Associated Press
Orchard Software Secures #1 Client-Rated Laboratory Information System for the 7th Consecutive Year in Black Book(TM) User Survey
TAMPA, FL / ACCESS Newswire / January 30, 2025 / Orchard Software has once again achieved the highest overall client satisfaction ratings in the annual Black Book™ User Survey, securing its position as the #1 Laboratory Information System (LIS) vendor for the seventh consecutive year. Conducted independently by Black Book Research, this evaluation reflects the voice of nearly three thousand healthcare lab IT users and remains completely free of vendor influence or financial bias. Orchard's consistent ranking demonstrates its unparalleled commitment to addressing the evolving needs of laboratories across the healthcare spectrum. The Black Book annual survey, renowned for its rigorous, vendor-agnostic methodology, ranks vendors based on 18 critical Key Performance Indicators (KPIs). Orchard Software stood out as a leader in multiple categories, showcasing its ability to deliver comprehensive, innovative, and client-centric LIS solutions. The results underscore Orchard's leadership in diverse laboratory settings, including hospitals, health systems, reference labs, physician practices, and public health agencies. Orchard Software's standout performance includes the following KPIs: Workflow Optimization and Operational Efficiency: Orchard Software received a top score of 9.53 of a possible 10 for streamlining laboratory operations through automation, seamless sample tracking, and intuitive result reporting. This efficiency directly translates to reduced operational costs and improved productivity across diverse lab environments. Predictive Analytics and AI Integration: Scoring 9.65 in this KPI, Orchard's solutions harness AI-driven insights for anomaly detection, resource optimization, and enhanced diagnostic accuracy. Laboratories praised the platform for enabling smarter, data-driven decision-making to meet modern diagnostic demands. Compliance Facilitation and Regulatory Support: With a score of 9.43, Orchard Software's alignment with stringent regulatory frameworks such as CLIA, ISO 15189, and GDPR positions it as a trusted partner for laboratories navigating complex compliance landscapes. Features like automated audit trails and interoperability were highlighted as game-changers. Scalability and Customizability: Orchard earned a score of 9.39 for its adaptable solutions, capable of meeting the needs of both small diagnostic facilities and large enterprise-level reference laboratories. This flexibility ensures labs can scale operations efficiently without sacrificing functionality. Implementation Effectiveness: Orchard's implementation and onboarding processes were rated 9.64, emphasizing its ability to minimize disruption and support clients through seamless transitions and comprehensive training. 'The Black Book rankings represent the authentic voice of healthcare IT users, uncolored by vendor influence or financial relationships,' said Doug Brown, Founder of Black Book. 'As an independent research firm, we are proud to provide unbiased, vendor-agnostic insights that healthcare organizations can trust. Orchard Software's sustained excellence in laboratory information systems demonstrates the power of aligning innovative technology with the operational and diagnostic needs of laboratories. Their advancements in AI, interoperability, and decision support epitomize the transformative potential of LIS in modern healthcare.' Key Trends Shaping the LIS Market in 2025 The findings of this year's Black Book survey also highlight critical trends redefining laboratory information systems: Interoperability & Data Integration: Laboratories increasingly demand seamless data exchange with EHRs, Health Information Exchanges (HIEs), and diagnostic devices to support value-based care and coordinated diagnostics. AI-Driven Diagnostics: Artificial intelligence is revolutionizing LIS platforms, enabling predictive analytics, advanced quality control, and resource forecasting. Cloud-Based Solutions: The adoption of cloud technology is accelerating, offering cost-effective, secure, and scalable solutions for both centralized and decentralized testing environments. Precision Medicine & Genomics: Advanced LIS platforms now integrate molecular diagnostics and genomic sequencing tools, enabling personalized medicine and improving patient outcomes. About Black Book Research Black Book™ is the healthcare industry's only fully independent market research and competitive intelligence firm, conducting unbiased evaluations free from vendor influence or financial interests. With over 3,000,000 validated survey responses since 2013, Black Book delivers trusted insights into vendor performance, empowering healthcare organizations to make informed decisions. For the full report or to learn more about the 2025 Black Book LIS rankings, visit .
