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Faceless, clueless, hopeless
Faceless, clueless, hopeless

Business Recorder

time4 days ago

  • Business
  • Business Recorder

Faceless, clueless, hopeless

EDITORIAL: For all the noise around digital reform and anti-corruption efforts, Pakistan's Faceless Customs Assessment (FCA) system has delivered the worst of both worlds: more bureaucracy and less revenue. A flagship of the FBR's so-called Transformation Plan, the FCA was launched with the promise of clean assessments and quicker clearances. Instead, it has grounded the customs system to a halt and bled the exchequer. An internal review, now leaked to the press, doesn't mince words: FCA is 'a complete failure to achieve objectives.' There's little to salvage from this wreck. The review committee's findings should be an embarrassment to any institution that claims to plan, assess, or implement. The data is damning. Post-FCA, cargo clearance times have increased, not decreased — even though documentation requirements went down. More delays, more confusion, and ironically, more human intervention. Referrals to higher officers, lab test requisitions, and frequent reviews before Principal Appraisers and Assistant Collectors have ballooned. Far from cutting red tape, FCA has doubled it. Worse than inefficiency is the abject failure to raise revenue although the entire premise of the FCA was that removal of human discretion would close the leakages due to collusion. Instead, Customs assessments now generate less additional revenue: 13 percent post-FCA, down from 16 percent. A three-point drop may seem small, but in Pakistan's fragile fiscal environment, it's catastrophic. The system was meant to plug a revenue hole. It made it wider. So what went wrong? Nearly everything; the review points out that FCA's two core design choices — hiding trader information from assessing officers, and dismantling specialised assessment groups — had already been tried and abandoned two decades ago under PACCS, Pakistan's first digital customs experiment. The reason they failed then is the same reason they fail now: removing information from assessors limits their ability to assess correctly. Meanwhile, specialised groups bring expertise, institutional memory, and efficiency. Scrap them, and you're back to square one — except this time, with added confusion. The rollout itself has been another disaster. Implementing an untested, unintegrated system in Karachi — the busiest and most complex port — without phased pilots or feedback loops was asking for failure. There was no integration with key databases like the IRS. No staged rollout in places like Lahore or Rawalpindi. And clearly, no plan for post-clearance audits to offset the blind spots of the faceless system. The system's defenders argue that collusion needed to be stopped. Perhaps so. But if removing human interaction doesn't improve revenue, then either the collusion wasn't materially hurting the state, or the new system simply failed to stop it. In both cases, the FCA's core assumptions collapse. You can't hide behind intent when the outcome is actively harmful. This isn't just a technical failure. It's a policy failure. The FBR and Customs launched a nationwide digital overhaul without the data to justify it, the testing to support it, or the infrastructure to sustain it. The result? Lower revenues, slower trade, and even more distrust in public reform. The review committee has wisely recommended halting FCA's expansion. That's not a recommendation — it's a lifeline. If there's any will left in the corridors of power to do the right thing, this system should be frozen in its tracks. A full audit must follow — one that doesn't just patch the flaws but questions the very logic behind faceless assessments. Pakistan doesn't need faceless systems. It needs accountable ones. Until we stop mistaking cosmetic digitalisation for actual reform, failures like FCA will keep repeating — each time more costly than the last. Copyright Business Recorder, 2025

RBI norms won't affect disbursal of gold loans in co-operative societies: Minister Periyakaruppan
RBI norms won't affect disbursal of gold loans in co-operative societies: Minister Periyakaruppan

New Indian Express

time5 days ago

  • Business
  • New Indian Express

RBI norms won't affect disbursal of gold loans in co-operative societies: Minister Periyakaruppan

CHENNAI: While the Reserve Bank of India's (RBI) draft guidelines on gold loans have faced stiff opposition from a section of political parties and farmers' associations, the state cooperative department on Thursday clarified that crop loans provided after taking gold as collateral through 4,456 Primary Agriculture Cooperative Credit Societies (PACCS) will continue as usual, since these institutions are not governed by the RBI. These 4,456 PACCS, which operate through 225 branches and serve 12,620 village panchayats, extend credit to local residents for both agricultural and non-agricultural purposes. For the financial year 2024-25, PACCS disbursed loans amounting to Rs 15,692 crore to 17,37,460 farmers, according to official data shared by the department. Minister for Cooperation K R Periyakaruppan at the secretariat on Thursday said the PACCS are not regulated by the RBI and therefore are not subject to the proposed gold loan guidelines. 'The crop loans issued by PACCS to farmers will continue as usual,' he told the media. Department officials further clarified that the proposed RBI norm which prohibits banks' from accepting gold as security for agricultural loans up to Rs 2 lakh also will not be implemented at PACCS.

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