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PDS Health Expands CyberArk Deployment to Automate Certificate Lifecycle Management at Scale
PDS Health Expands CyberArk Deployment to Automate Certificate Lifecycle Management at Scale

Business Wire

time13-05-2025

  • Business
  • Business Wire

PDS Health Expands CyberArk Deployment to Automate Certificate Lifecycle Management at Scale

NEWTON, Mass. & PETACH TIKVA, Israel--(BUSINESS WIRE)-- CyberArk (NASDAQ: CYBR), the global leader in identity security, today announced that PDS Health, a leading integrated healthcare support organization serving more than 1,000 dental and primary care practices across the U.S., will extend its CyberArk implementation with additional machine identity security solutions. By adding CyberArk Zero Touch PKI and CyberArk Certificate Manager to its identity security program, PDS Health will modernize its public key infrastructure (PKI) and automate certificate lifecycle management (CLM) – gaining visibility into all certificates across any environment, enabling compliance with certificate policies and helping to prevent costly outages. PDS Health has redefined healthcare through the integration of dental and medical services, delivering a broad spectrum of offerings to dental, dental specialties and medical providers across the U.S. Identity security is a key component of the organization's cybersecurity strategy and is critical for enabling PDS Health to deliver valuable services that improve care delivery and patient outcomes. A long-standing CyberArk customer, PDS Health uses the CyberArk Identity Security Platform to manage and secure the growing number of identities – both human and machine – across its organization, including cloud access, workforce password management, endpoint privilege management and secrets management. PDS Health is now adding CyberArk solutions to manage and secure TLS (Transport Layer Security) certificates, the digital credentials that secure website communication by encrypting data and authenticating a website's identity. As the number of TLS certificates skyrocket and the industry shifts to shorter certificate lifespans, CLM has become a critical challenge for organizations. Relying on manual CLM workflows to track certificate expirations and manage renewals is no longer effective at this scale, making organizations vulnerable to outages and security incidents. With tens of millions of dollars in revenue processed daily at PDS Health, the impact of a certificate-related outage would be costly and disruptive. 'When certificates expire, identifying and resolving the issue can be incredibly time-sensitive and resource-intensive,' said Nemi George, Vice President of IT and Chief Information Security Officer at PDS Health. 'Over time, we realized we couldn't rely on internal tools and manual processes anymore. As a long-time customer of CyberArk's identity access management and privilege access management solutions, implementing CyberArk's new PKI and certificate management solutions to address this growing challenge seemed like a natural move for PDS Health. This will allow our systems to be even more secure and available, reinforcing trust across the digital estate with full visibility to improve reporting accuracy for auditors and executives.' PDS Health will use CyberArk's Zero Touch PKI and Certificate Manager to help automate the entire CLM process, reduce the risk of security incidents and strengthen its overall security posture. The solutions will be delivered through a central platform that enables the security team at PDS Health to automatically discover, monitor and renew all TLS certificates across the organization, giving them a single, real-time view of every certificate and its location, owners and expirations. They will also enable the team to enforce global security policies and meet important compliance requirements. By maximizing uptime and preventing business disruptions, PDS Health can focus on delivering on its vision of creating healthier, happier patients. 'Since 2019, we have partnered closely with PDS Health to help them tackle their biggest identity security challenges across both human and machine identities,' said Kurt Sand, GM of Machine Identity Security at CyberArk. 'As the volume and complexity of machine identities – especially certificates – continue to grow, we are committed to helping PDS Health successfully secure all of their certificates across environments so they are prepared for future industry shifts such as shorter certificate lifespans and post-quantum cryptography.' Further information: About CyberArk CyberArk (NASDAQ: CYBR) is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. CyberArk's AI-powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With CyberArk, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere. Learn more at

Getting a filling — at the mall. Why dentists and other wellness tenants are in big demand
Getting a filling — at the mall. Why dentists and other wellness tenants are in big demand

Yahoo

time12-03-2025

  • Health
  • Yahoo

Getting a filling — at the mall. Why dentists and other wellness tenants are in big demand

Not long ago, dentists were about as welcome as a toothache at shopping centers. Landlords preferred more conventional retailers in their malls, relegating dentists to out-of-the-way locations if they would lease space to them at all. Now they are prominent tenants in many shopping centers as part of a growing trend of medical-retail or "medtail" businesses joining boutiques and restaurants at neighborhood malls. Prime spots in malls "used to be reserved for 'better' tenants" than dentists, said Chris Aguon, vice president of real estate at PDS Health, which operates more than 300 dental offices in California including Alhambra Modern Dentistry at Alhambra Place. The dentist shares the upscale Alhambra shopping center with Sephora and Sprouts Farmers Market, serving patients who might have had to trek to a medical office building in years past to get their teeth cleaned. It's a sign of how shopping centers have changed since pandemic restrictions caused many small businesses to close and led retail landlords to embrace a wide range of medical-related tenants including dentists to fill empty space and coax potential customers to other stores in their malls. With dentists in demand, they can be more choosy about where they set up a practice. PDS Health likes local shopping centers that people who live nearby visit often, preferably with a big-box draw such as Target, Costco or Walmart. "We also love neighborhood grocery stores," Aguon said, because people buy food often and many of the shoppers are women. "We found that women in households tend to make most of the healthcare decisions for the house," he said. "If they notice that the dentist is conveniently located in that same center, they'll tend to give us a try." Nevada-based PDS Health recruits young dentists out of dental schools and sets them up in storefront locations around the country. Patients are frequently walk-ins with an immediate issue like a toothache or neighbors who want a dentist closer to home, he said. The offices are intended to be more appealing than 'mom-and-pop' storefront dentists of the past, PDS Health chief executive Stephen Thorne said, with uncluttered waiting rooms and light colors. 'It doesn't feel like a clinic.' Dentistry is just one example of what in the real estate business is known as 'medtail,' a portmanteau of 'medical' and 'retail." The category has been growing since mandatory shutdowns and changing shopping patterns caused by COVID-19 led shopping center owners to change their mix of tenants, said Barrie Scardina, president of retail services in the Americas for real estate brokerage Cushman & Wakefield. During the early days of the pandemic when all non-essential businesses were ordered closed, health-related stores stayed open and paid rent. Their landlords learned medtail businesses were pandemic- and inflation-resistant, Scardina said. Urgent care facilities were an early medtail use, followed by veterinarians and then dentists, Scardina said. Now the wellness category is expanding in several directions. Boutique gyms and chain fitness centers are common in malls. Nearby may be a range of wellness businesses such as StretchLab where clients get help stretching to relieve muscle and joint pain, improve posture and reduce stress. There are infrared light-heated saunas, showers with vitamin-C infused water and cold plunges at Sweathouz. Other wellness businesses include acupuncture, yoga, red light therapy to reduce pain and inflammation, and IV drips for hydration that include vitamins and minerals also known to ease hangovers. "We're also seeing a lot of skincare" businesses, she said. Another class of wellness provider perhaps coming to shopping centers revolves around semaglutide drugs such as Ozempic, Wegovy and Mounjaro that can help people drop pounds. "I think there's a whole new category coming that started in the last two years, and it all stems around weight loss," said Colin Shaughnessy, executive vice president of leasing in the U.S. for shopping center owner Unibail-Rodamco-Westfield. "The economic impact of something like Ozempic is going to be felt for the next decade." Shopping centers may someday include weight-loss clinics with specialized doctors and perhaps life coaches to help people maintain their achievements, he said. "When they're on these drugs, a lot of people lose a lot of weight then put it back on" in part because they haven't created new habits for a more healthy lifestyle and need guidance, Shaughnessy said. "I think it's the next wave of where healthcare within retail could go." People who have experienced weight loss become more likely to join fit people who patronize wellness businesses, he said, and malls will be there for them. He envisions people, for example, visiting a gym, followed by a cold plunge or massage and then finishing up with a healthy meal all in walking distance. Good health is its own reward, but for some people with the means, "wellness is kind of entertainment," Shaughnessy said. Read more: 'Experiential' retail surges as landlords try to lure customers back to the mall At his company's Westfield Century City shopping center, there is a UCLA medical clinic with immediate care, family medicine and other specialties. Concierge provider Next Health offers a wide range of services including NAD therapy intended to increase energy and mental clarity, ozone therapy to reduce inflammation and boost immunity, and aesthetic services such as botox, microneedling and hormone replacement therapy to raise testosterone or estrogen levels. People often visit wellness tenants including gyms three to five times a week, he said, which may lead them to patronize other mall businesses as well. The addition of wellness tenants also helps more traditional mall merchants by not being competitors in such typical mall businesses as clothing boutiques, shoe stores or cosmetics. Medtail joins another category of tenants intended to attract visitors known as experiential retail, which has also surged in popularity since the pandemic as people eager to amuse themselves among friends sought out group activities. Shared events like pickleball, mini-golf, bowling and ax-throwing are being offered in spaces that once held conventional stores. Also trending up as mall tenants are purveyors of comforting treats such as warm cookies, elaborate sodas and cupcakes, according to a report by mall landlord Phillips Edison & Co. "Ironically, the increase in health and wellness goods and services coincides with the increase in specialty sweets and treats," the report said, with dessert shop openings going up 50% in a recent one-year period as consumers looked for affordable indulgences. Even prior to the pandemic, mall operators were having trouble keeping their properties occupied as shopping habits changed, Scardina said, so "it's been terrific to bring in new concepts to these locations." Sign up for our Wide Shot newsletter to get the latest entertainment business news, analysis and insights. This story originally appeared in Los Angeles Times.

Getting a filling — at the mall. Why dentists and other wellness tenants are in big demand
Getting a filling — at the mall. Why dentists and other wellness tenants are in big demand

Los Angeles Times

time12-03-2025

  • Health
  • Los Angeles Times

Getting a filling — at the mall. Why dentists and other wellness tenants are in big demand

Not long ago, dentists were about as welcome as a toothache at shopping centers. Landlords preferred more conventional retailers in their malls, relegating dentists to out-of-the-way locations if they would lease space to them at all. Now they are prominent tenants in many shopping centers as part of a growing trend of medical-retail or 'medtail' businesses joining boutiques and restaurants at neighborhood malls. Prime spots in malls 'used to be reserved for 'better' tenants' than dentists, said Chris Aguon, vice president of real estate at PDS Health, which operates more than 300 dental offices in California including Alhambra Modern Dentistry at Alhambra Place. The dentist shares the upscale Alhambra shopping center with Sephora and Sprouts Farmers Market, serving patients who might have had to trek to a medical office building in years past to get their teeth cleaned. It's a sign of how shopping centers have changed since pandemic restrictions caused many small businesses to close and led retail landlords to embrace a wide range of medical-related tenants including dentists to fill empty space and coax potential customers to other stores in their malls. With dentists in demand, they can be more choosy about where they set up a practice. PDS Health likes local shopping centers that people who live nearby visit often, preferably with a big-box draw such as Target, Costco or Walmart. 'We also love neighborhood grocery stores,' Aguon said, because people buy food often and many of the shoppers are women. 'We found that women in households tend to make most of the healthcare decisions for the house,' he said. 'If they notice that the dentist is conveniently located in that same center, they'll tend to give us a try.' Nevada-based PDS Health recruits young dentists out of dental schools and sets them up in storefront locations around the country. Patients are frequently walk-ins with an immediate issue like a toothache or neighbors who want a dentist closer to home, he said. The offices are intended to be more appealing than 'mom-and-pop' storefront dentists of the past, PDS Health chief executive Stephen Thorne said, with uncluttered waiting rooms and light colors. 'It doesn't feel like a clinic.' Dentistry is just one example of what in the real estate business is known as 'medtail,' a portmanteau of 'medical' and 'retail.' The category has been growing since mandatory shutdowns and changing shopping patterns caused by COVID-19 led shopping center owners to change their mix of tenants, said Barrie Scardina, president of retail services in the Americas for real estate brokerage Cushman & Wakefield. During the early days of the pandemic when all non-essential businesses were ordered closed, health-related stores stayed open and paid rent. Their landlords learned medtail businesses were pandemic- and inflation-resistant, Scardina said. Urgent care facilities were an early medtail use, followed by veterinarians and then dentists, Scardina said. Now the wellness category is expanding in several directions. Boutique gyms and chain fitness centers are common in malls. Nearby may be a range of wellness businesses such as StretchLab where clients get help stretching to relieve muscle and joint pain, improve posture and reduce stress. There are infrared light-heated saunas, showers with vitamin-C infused water and cold plunges at Sweathouz. Other wellness businesses include acupuncture, yoga, red light therapy to reduce pain and inflammation, and IV drips for hydration that include vitamins and minerals also known to ease hangovers. 'We're also seeing a lot of skincare' businesses, she said. Another class of wellness provider perhaps coming to shopping centers revolves around semaglutide drugs such as Ozempic, Wegovy and Mounjaro that can help people drop pounds. 'I think there's a whole new category coming that started in the last two years, and it all stems around weight loss,' said Colin Shaughnessy, executive vice president of leasing in the U.S. for shopping center owner Unibail-Rodamco-Westfield. 'The economic impact of something like Ozempic is going to be felt for the next decade.' Shopping centers may someday include weight-loss clinics with specialized doctors and perhaps life coaches to help people maintain their achievements, he said. 'When they're on these drugs, a lot of people lose a lot of weight then put it back on' in part because they haven't created new habits for a more healthy lifestyle and need guidance, Shaughnessy said. 'I think it's the next wave of where healthcare within retail could go.' People who have experienced weight loss become more likely to join fit people who patronize wellness businesses, he said, and malls will be there for them. He envisions people, for example, visiting a gym, followed by a cold plunge or massage and then finishing up with a healthy meal all in walking distance. Good health is its own reward, but for some people with the means, 'wellness is kind of entertainment,' Shaughnessy said. At his company's Westfield Century City shopping center, there is a UCLA medical clinic with immediate care, family medicine and other specialties. Concierge provider Next Health offers a wide range of services including NAD therapy intended to increase energy and mental clarity, ozone therapy to reduce inflammation and boost immunity, and aesthetic services such as botox, microneedling and hormone replacement therapy to raise testosterone or estrogen levels. People often visit wellness tenants including gyms three to five times a week, he said, which may lead them to patronize other mall businesses as well. The addition of wellness tenants also helps more traditional mall merchants by not being competitors in such typical mall businesses as clothing boutiques, shoe stores or cosmetics. Medtail joins another category of tenants intended to attract visitors known as experiential retail, which has also surged in popularity since the pandemic as people eager to amuse themselves among friends sought out group activities. Shared events like pickleball, mini-golf, bowling and ax-throwing are being offered in spaces that once held conventional stores. Also trending up as mall tenants are purveyors of comforting treats such as warm cookies, elaborate sodas and cupcakes, according to a report by mall landlord Phillips Edison & Co. 'Ironically, the increase in health and wellness goods and services coincides with the increase in specialty sweets and treats,' the report said, with dessert shop openings going up 50% in a recent one-year period as consumers looked for affordable indulgences. Even prior to the pandemic, mall operators were having trouble keeping their properties occupied as shopping habits changed, Scardina said, so 'it's been terrific to bring in new concepts to these locations.'

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