Latest news with #Pallet
Yahoo
31-07-2025
- Business
- Yahoo
FreightWaves announces winners of AI Excellence in Supply Chain Awards
FreightWaves unveiled the winners of its inaugural AI Excellence in Supply Chain Awards during a special ceremony on stage at the International Spy Museum in Washington, DC, as part of the FreightWaves AI in Supply Chain Symposium. The awards recognize innovative companies leveraging artificial intelligence to revolutionize supply chain, transportation, and logistics operations. This year's honorees—Pallet, Qued, Incorta, HappyRobot, project44, Fleetworks, C.H. Robinson, OTR Solutions, and Wirebee—demonstrated groundbreaking AI applications that enhance efficiency, reduce costs, and drive resilience across the industry. Pallet earned recognition for CoPallet, an AI workforce that automates high-volume, manual workflows in supply chains, such as quoting, load building, rate negotiation, and portal updates. Integrated directly into existing TMS, WMS, or ERP systems, CoPallet executes tasks end-to-end with guaranteed outputs, combining AI with human oversight to boost throughput by up to 10x and cut staffing costs by 50–70%. This innovation allows logistics teams to focus on customer relationships, improving margins and service delivery without disrupting operations. was honored for its conversational AI platform tailored for logistics, automating communications across phone, email, and text for brokerages, 3PLs, and carriers. Key features include AI agents for vetting carriers, confirming appointments, and collecting PODs, with real-time integrations into TMS/WMS/CRM systems and voice ID for security. By handling up to 70% of inbound calls and reducing carrier vetting time by 95%, minimizes fraud exposure, enhances response times, and scales operations efficiently. Qued received the award for its AI-powered appointment scheduling platform, which automates carrier and warehouse communications to eliminate manual back-and-forth. Integrating with existing TMS and carrier systems, Qued's AI predicts optimal slots based on real-time data like ETAs and facility capacity, reducing no-shows by 90% and increasing on-time performance by 25%. This streamlines dock operations, cuts detention fees, and boosts overall supply chain velocity. Incorta was recognized for its platform that delivers live, detailed operational data from complex systems like Oracle and SAP directly to AI models and decision-makers, bypassing traditional ETL processes. With features like Direct Data Mapping and a GenAI layer called Nexus for natural language queries and dashboard generation, Incorta enables real-time AI-driven insights, reducing ERP data load times by 60% and excess inventory by over 10%, fostering faster forecasting and disruption planning. HappyRobot was awarded for its AI solution that automates inbound carrier phone calls and booking tasks for freight brokers, handling 40–90% of routine interactions like load availability checks and status updates. With real-time fraud detection, TMS integrations, and smart routing for escalations, HappyRobot blocks 20-40% of unqualified carriers and answers 100% of calls, reducing fraud risk and enabling brokers to scale without operational burnout. project44 took home honors for AI Disruption Navigator, an AI-powered tool that monitors over 8 billion data sources and analyzes 100,000+ news posts hourly to provide personalized, real-time disruption insights for shipments. Integrated into the Movement platform, it maps risks across 120+ categories, reducing disruption-related costs by 40% and saving logistics managers 8-10 hours weekly, enabling proactive planning and enhanced resilience. Fleetworks was celebrated for its AI agent that acts as an always-on carrier rep for brokers, sourcing capacity from over 5,000 trucks by communicating across voice, email, and chat channels. By vetting drivers for fraud using AI-powered photo and voice verification, Fleetworks reduces procurement costs by 1% and boosts booking velocity by 10%, managing carrier relationships at scale to keep freight moving reliably. C.H. Robinson was recognized for its fleet of over 30 generative AI agents that automate shipping tasks like quoting, order processing, and appointment scheduling across truckload and LTL freight. Built on proprietary large-language models and integrated into workflows, these agents have performed 3 million+ tasks, boosting productivity by 30% and automating 75% of LTL orders, delivering faster speed-to-market and greater efficiency for global supply chains. OTR Solutions earned accolades for OTRintelligence, an AI audit engine that automates invoice validation, fraud detection, and payment processing for carriers and brokers. Trained on millions of real freight invoices, it approves over 80% of invoices in seconds, reduces fraud incidents, and cuts write-offs from 4% to under 1%, enabling 24/7 instant funding and transforming freight finance for uninterrupted cash was honored for its AI voice agents that automate 40–90% of inbound carrier calls for freight brokers, managing tasks like credential verification and fraud flagging in real time. Integrated with TMS and load boards, Wirebee detects spoofed calls, blocks unqualified carriers, and routes complex issues to humans, ensuring 100% call coverage and reducing response times to enhance load coverage and broker efficiency. The post FreightWaves announces winners of AI Excellence in Supply Chain Awards appeared first on FreightWaves. 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Yahoo
04-06-2025
- Business
- Yahoo
AI workforce is here; Trojan trucks; Canadian trucking; ICE eyes freight
On Episode 845 of WHAT THE TRUCK?!?, Dooner is talking to Pallet CEO and founder Sushanth Raman about the company's recent $27 million series B funding round. We'll find out the latest on AI workforces for 3PLs, what problems it may solve and whether broker jobs are at risk. We head north of the border with Left Lane Associates Mike 'Ace' McCarron to find out the good, bad and ugly of Canadian trucking. We'll learn about U.S.-Canada tensions, tariff impacts on cross-border, crime in Canadian trucking and more. Operation Spiderweb puts trucks on the front line as one was recently used to launch a daring attack on Russia's bomber fleet. Will trucks become a target? ICE sets its sights on trucking. With reports of agents hitting shipping facilities and a massive bust in Texas, the industry is on notice. Tesla Semi claims it has an 800-mile bobtail range. WattEV unveils its Tesla Semi and says it can fully charge the truck in 30 minutes or less. Chapters 0:59 WWE Knoxville 4:08 Operation Spiderweb: Trucks on the frontline 7:54 ICE sets sights on trucking 11:22 Tesla Semi: Bobtail beast 13:20 Pallet raises $27M series B | Sushanth Raman 16:16 AI workforce | Sushanth Raman 29:39 Who is at fault: Car or truck? 32:23 Good, bad, and ugly of Canadian trucking | Mike 'Ace' McCarronCatch new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 6 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts The post AI workforce is here; Trojan trucks; Canadian trucking; ICE eyes freight | WHAT THE TRUCK?!? appeared first on FreightWaves.
Associated Press
27-05-2025
- Business
- Associated Press
Pallet Secures $27M Series B Led by General Catalyst to Scale AI Workforce for Logistics
SAN FRANCISCO--(BUSINESS WIRE)--May 27, 2025-- Pallet, the company behind CoPallet, the AI workforce for logistics, today announced a $27 million Series B round led by General Catalyst, with continued support from Bain Capital Ventures, Activant Capital, and Bessemer Venture Partners, bringing total funding raised to $50 million. The raise comes amid surging demand from logistics operators under intense pressure to reduce costs as global tariffs and economic headwinds reshape supply chain economics. Logistics is an $11 trillion industry, yet an estimated 10% of total spend still goes to manual administrative workflows. Data entry, email, and flipping between web portals are the norm to complete mission-critical workflows including taking orders, quoting, and tracking. CoPallet is an AI workforce that completes these workflows 10x faster and at half the cost of traditional staffing. As tariffs and cost pressures mount, Pallet's AI workforce has become a high-leverage resource for operators seeking to preserve profits without sacrificing service quality. 'This wasn't a story about hype, it was a story about math,' said Pallet CEO and founder Sushanth Raman. 'Customers ran the numbers. A midsized carrier was able to reallocate 25 employees who were doing repetitive order entry, saving millions. With tariffs driving up costs across the board, the ROI was obvious and our biggest challenge became keeping up with demand.' Pallet will use the funding to expand its product and engineering teams and scale its AI workforce to meet the needs of its rapidly growing customer base across freight brokers, 3rd party logistics providers, freight forwarders, carriers, and shippers. 'General Catalyst believes the next wave of iconic companies will come from applied AI — purpose-built systems that solve real, high-friction problems in massive industries,' said Marc Bhargava, Managing Director at General Catalyst. 'Pallet is doing exactly that for logistics, and we believe has the potential to be a multi-billion dollar opportunity.' Dan Lewis (CPO at Microsoft, co-founder at Convoy), Amit Agarwal (former President at Datadog), Girish Rishi (former CEO at BlueYonder), Michael Capellas (former CEO at Compaq), Matt McKinney (CEO at Loop), and Aatish Nayak (Head of Product at Harvey) participated in this funding round. To learn more, visit About Pallet Pallet makes supply chain operators more efficient. Our AI workforce, CoPallet, handles high-volume logistics workflows like order entry, portal updates, and quoting, all with human-level accuracy and oversight. CoPallet executes repetitive processes on top of existing systems at a fraction of the cost. About General Catalyst General Catalyst is a global investment and transformation company that partners with the world's most ambitious entrepreneurs to drive resilience and applied AI. We support founders with a long-term view who challenge the status quo, partnering with them from seed to growth stage and beyond. With offices in San Francisco, New York City, Boston, Berlin, Bangalore, and London, we have supported the growth of 800+ businesses, including Airbnb, Anduril, Applied Intuition, Commure, Glean, Guild, Gusto, Helsing, Hubspot, Kayak, Livongo, Mistral, Ramp, Samsara, Snap, Stripe, Sword, and Zepto. View source version on CONTACT: Jason Feng Pallet [email protected] KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA INDUSTRY KEYWORD: SOFTWARE ARTIFICIAL INTELLIGENCE DATA MANAGEMENT TECHNOLOGY SUPPLY CHAIN MANAGEMENT LOGISTICS/SUPPLY CHAIN MANAGEMENT TRANSPORT RETAIL SOURCE: Pallet Copyright Business Wire 2025. PUB: 05/27/2025 09:15 AM/DISC: 05/27/2025 09:15 AM
