Latest news with #PassengerNameRecord
Time of India
15-05-2025
- Time of India
Indian Railways tightens rules: No reserved travel for waitlisted passengers
Effective May 1, 2025, Indian Railways has implemented stricter regulations concerning partially confirmed train tickets. Under the new rules, passengers holding waitlisted tickets—regardless of whether they were booked online or offline—are prohibited from boarding reserved coaches, including Sleeper and AC classes. Instead, they are only permitted to travel in general (unreserved) coaches. What travellers need to know This policy change has significant implications for groups traveling together on a single PNR (Passenger Name Record) that includes both confirmed and waitlisted tickets. For instance, if a family of four has two confirmed tickets and two waitlisted tickets, the passengers with waitlisted tickets are not allowed to board the reserved coach. Attempting to do so would be considered traveling with an improper ticket, which is subject to penalties. Read more: Which tiger reserve matches your zodiac sign? Enforcement and penalties TTEs, or travelling ticket examiners, have been directed to strictly enforce these regulations. Fines may be imposed on passengers who are discovered to be in breach, such as those who have waitlisted tickets and are seated in coaches that are reserved. Penalties might reach INR 440 for AC Class and INR 250 for Sleeper Class. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like AI guru Andrew Ng recommends: Read These 5 Books And Turn Your Life Around in 2025 Blinkist: Andrew Ng's Reading List Undo Violations may also result in disembarking and the payment of the fare from the boarding place to the subsequent station. Refund policies for waitlisted tickets For passengers with waitlisted tickets, Indian Railways has outlined specific refund policies: Online bookings: If a waitlisted e-ticket remains unconfirmed after chart preparation, it is automatically canceled, and a full refund is processed without any cancellation charges. Offline bookings: Passengers must manually cancel their waitlisted tickets to receive a refund. A cancellation charge of INR 20 plus GST per passenger is deducted if the ticket is canceled up to four hours before the scheduled departure. Read more: 6 forest-hugging beaches for the ultimate cool escape Booking tips for travellers Given these changes, travelers are advised to ensure that all members of their group have confirmed tickets before the journey. If some tickets remain waitlisted, consider exploring alternative options such as booking in general coaches or checking for current ticket availability after chart preparation. Staying informed about ticket statuses and understanding the new regulations can help avoid inconveniences and ensure a smooth travel experience. One step to a healthier you—join Times Health+ Yoga and feel the change
Trade Arabia
25-03-2025
- Business
- Trade Arabia
Saudi GACA reports 147 civil aviation violations in Q1
Saudi Arabia's General Authority of Civil Aviation (GACA), represented by the committee responsible for reviewing violations of Civil Aviation Law, released its report for the first quarter of 2025. It detailed the issuance of 147 violations and the imposition of financial penalties exceeding SAR3.8 million ($1.01 million) on entities and individuals found in contravention of the law, its implementing regulations, and instructions issued by GACA. The report indicated two violations against air carriers for non-compliance with the Passenger Name Record (PNR) system and for failure to adhere to competition regulations, totaling SAR15,000 in fines. Furthermore, 63 violations were issued against air carriers for failing to verify passengers' required documentation and for non-compliance with approved time slots, resulting in fines exceeding SAR1 million. The committee issued 61 violations against air carriers for non-compliance with the Passenger Rights Protection Regulations, with total fines exceeding SAR2.7 million. Additionally, 21 violations were issued against individual passengers for failing to follow aviation safety instructions and for engaging in disruptive behavior onboard aircraft, with total fines amounting to SAR12,400. These measures underscore GACA's commitment to transparency, its ongoing regulatory and supervisory role in the aviation sector, its dedication to improving the passenger experience, and its focus on enhancing the quality of air transport services in the kingdom.
Tourism Breaking News
24-02-2025
- Business
- Tourism Breaking News
Air France-KLM partners with Amadeus to accelerate modern airline retailing transformation
Post Views: 112 Air France-KLM has selected Amadeus as its technology partner for native order capabilities. With Nevio, Amadeus' next-generation solution, the Group aims to pursue the broader transformation of its retailing capabilities. Air France-KLM will work closely with Amadeus to define the needs for modern airline retailing transformation. Customers stand to benefit from a best-in-class traveller-centric retailing and servicing experience. 'We are pleased to welcome Air France‑KLM as the latest customer to subscribe to Amadeus Nevio. This new generation of airline technology helps airlines deliver the best possible retailing experience to customers across all their operations, and at every touchpoint. We are dedicated to supporting Air France‑KLM in its retail transformation and, more generally, to accelerating the pace of the industry's move to customer‑centric retailing.' Maher Koubaa, Executive Vice President Travel Unit and Managing Director EMEA, Amadeus. Air France-KLM and Amadeus have signed a landmark agreement to bring airline retailing into a new era through Nevio, Amadeus' next-generation solution for' Offer and Order' native capabilities. At the heart of this transformation is the adoption of the IATA 'ONE Order' standard, which will elevate the customer experience to meet the evolving needs of digitally savvy consumers. Today, customers typically need to juggle multiple documents such as the Passenger Name Record (PNR), the Electronic Ticket (ETK), and Electronic Miscellaneous Documents (EMDs) for each booking. The partnership with Amadeus, based on Modern Airline Retailing principles, will simplify operations and the customer experience by putting in place a single, streamlined source of truth – the Order – much like how e-commerce operates today. This partnership advances Air France-KLM's ambition to update its current systems and move to a modern,' Offer and Order' native system. This multi-year effort will be orchestrated by the Air France-KLM MOON (Moving to Offer and Order Native) program, in close collaboration with Amadeus. With this transformation, Air France-KLM customers will benefit from: A single unified travel record: Customers will have a single order that contains all their travel details, including services provided by third parties. Enhanced servicing: Customers will be able to make modifications to their travel and ancillary services more easily. More personalized offers: Customers will benefit from more tailored options that better match their preferences and needs. 'Our move to Modern Airline Retailing, is a key pillar in our commercial strategy, as reflected in our broad commitment to MOON program. By leveraging the power of next‑generation retailing systems, we will continue to elevate the customer experience. This partnership with Amadeus will allow our customers to track the entirety of their travel in one, accessible order, receive more personalized offers that reflect their diverse needs, and do more self‑servicing. I am confident that we will be able to deliver this vision in the years ahead in close collaboration with Amadeus, a long‑trusted technology partner.' Angus Clarke, Executive Vice President and Chief Commercial Officer, Air France-KLM Group. 'System transitions of this magnitude only happen so often, and I am excited to embark on this journey with Amadeus, the MOON team, and the entire Air France‑KLM IT organization. This transformation will not only bring us a best‑in‑class Order Management System, but also simplify our IT ecosystem through the phase out of several legacy applications. This will provide the Group with a modern, flexible technical foundation that will drive value for years to come.' Pierre Olivier Bandet, Executive Vice President , Air France-KLM Information Systems 'Amadeus Nevio has been specifically designed to offer exceptional flexibility, allowing Air France‑KLM to select the modules that align with its unique needs, creating a perfect fit for their operations. The partnership illustrates our ongoing commitment to supporting industry transformation and our dedication to actively driving this change. This is the future of customer‑centric retailing.' Decius Valmorbida President of Travel, Amadeus.
