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WELL Health Reports Record Patient Visits and Total Care Interactions in Q1 2025 and Provides Date for Earnings Event
WELL Health Reports Record Patient Visits and Total Care Interactions in Q1 2025 and Provides Date for Earnings Event

National Post

time08-05-2025

  • Business
  • National Post

WELL Health Reports Record Patient Visits and Total Care Interactions in Q1 2025 and Provides Date for Earnings Event

Article content WELL delivered more than 1.6 million patient visits in Q1 2025 representing system-wide YoY growth of 24% driven by organic growth of 14%. WELL Canada's patient services business led its overall growth with over 933,000 patient visits representing YoY growth of 30% growth and organic growth of 12%. WELL to announce First Quarter Financial Results on May 14, 2025. Article content Article content VANCOUVER, British Columbia & TORONTO — WELL Health Technologies Corp. (TSX: WELL, OTCQX: WHTCF) (' WELL ' or the ' Company '), a digital healthcare company focused on positively impacting health outcomes by leveraging technology to empower healthcare practitioners and their patients globally, is pleased to announce the Company will release its Fiscal First Quarter 2025 financial results for the period March 31, 2025, on Wednesday, May 14, 2025 and strong preliminary operational results for its Patient Services businesses for Q1 2025. These results include record patient visits and Total Care Interactions. Article content Hamed Shahbazi, Founder and CEO of WELL, commented, 'We had excellent growth in our patient visits this past quarter underpinned by our Canadian clinics ecosystem. Canadian Clinics continued their rapid growth with 30% YoY growth which included 12% organic growth driven by our clinic absorption program. Our core fundamentals continue to be strong as we execute on both organic and inorganic growth consistently. We are now approaching 1 million patient visits per quarter just in Canada which we believe to be an important milestone. Our technology enabled care delivery model continues to benefit care providers who are seeing improved efficiency, reduced administrative burden and improved patient outcomes. We are very proud of and grateful to the healthcare providers and technologists working together to drive the best patient outcomes possible.' Article content WELL Canada Clinics Annual Growth Breakdown Article content Circle Medical Deferred Revenue Impact in 2025 Article content In connection with the previously disclosed requirement for the Company's subsidiary Circle Medical to defer the recognition of revenue under IFRS, the net impact to WELL's Q1-2025 revenue and Adjusted EBITDA is expected to be ($6.5M). As at March 31, 2025, the Company expects to record approximately $58.4 million in deferred revenue on its consolidated balance sheet, related to patient services that have been rendered and for which payment has already been billed and collected. Article content Q1 2025 Earnings Announcement Article content The Company will release its Q1 2025 earnings for the period March 31, 2025, on Wednesday, May 14, 2025, and hold a conference call and simultaneous webcast to discuss its results on the same day at 1:00 pm ET (10:00 am PT). The call will be hosted by Hamed Shahbazi, Chairman and Chief Executive Officer and Eva Fong, Chief Financial Officer. Please dial in 10 minutes prior to the start of the call. Article content Conference Call Participant Details Article content Date: Wednesday, May 14, 2025 Article content Time: 1:00 PM ET / 10:00 AM PT Article content International Toll: 1-289-514-5100 Article content North American Toll Free: 1-800-717-1738 Article content Footnotes: Article content Technology Interactions means the total number of bookings facilitated by certain technology platforms including OceanMD, Insig, and Adracare. Billed Provider Hours means the hours that providers bill under RADAR Healthcare Providers which is owned and operated by WELL's CRH Medical Subsidiary. Article content Per: 'Hamed Shahbazi' Article content Hamed Shahbazi Article content Chief Executive Officer, Chairman and Director Article content WELL's mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL's comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL's solutions enable more than 41,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 200 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL's solutions are focused on specialized markets such as the gastrointestinal market, women's health, primary care, and mental health. WELL is publicly traded on the Toronto Stock Exchange under the symbol 'WELL' and on the OTC Exchange under the symbol 'WHTCF'. To learn more about the Company, please visit: Article content Forward Looking Statements Article content This news release contains 'Forward-Looking Information' within the meaning of applicable Canadian securities laws, including, without limitation the expectation that patient visits and Total Interactions will continue to lead the way in driving strong organic growth for the Company enterprise wide, and the anticipated impact of deferred revenue on the Company's Q1-2025 revenue and Adjusted EBITDA. Forward-Looking Information is based on a number of estimates and assumptions are inherently subject to significant business, economic and competitive uncertainties and contingencies, many of which are beyond WELL's control, which could cause actual results and events to differ materially from those disclosed in this news release. Forward-Looking Information generally can be identified by the use of forward-looking words such as 'may', 'should', 'will', 'could', 'intend', 'estimate', 'plan', 'anticipate', 'expect', 'believe', 'goal' or 'continue', or the negative thereof or similar variations. Forward-Looking Information involves known and unknown risks, uncertainties and other factors that may cause future results, performance, or achievements to be materially different from the estimated future results, performance or achievements expressed or implied by the Forward-Looking Information and the Forward-Looking Information is not a guarantee of future results or performance. WELL's comments expressed or implied by such Forward-Looking Information are subject to a number of risks, uncertainties, and conditions, many of which are outside of WELL's control, and undue reliance should not be placed on such information. Forward-Looking Information are qualified in their entirety by inherent risks and uncertainties, including, but not limited to: continued demand for in-person and telehealth medical services; new technologies functioning as expected; customers adopting and using new technologies and services as expected; the need to develop increasingly innovative products and services; competition in the industry; the retention of patients; the stability of general economic and market conditions; WELL's ability to comply with applicable laws and regulations; WELL's continued compliance with third party intellectual property rights; direct and indirect material adverse effects from adverse market conditions; risks inherent in the primary healthcare sector in general; regulatory and legislative changes; litigation risk; that future results may vary from historical results; that market competition may affect the business, results and financial condition of WELL and other risk factors identified in documents filed by WELL under its profile at including its most recent Annual Information Form and its most recent Management, Discussion and Analysis. Except as required by securities law, WELL does not assume any obligation to update or revise any forward-looking information, whether as a result of new information, events or otherwise. Article content Article content Article content Article content Article content Contacts Article content Article content Article content

InfuSystem Announces Operational and Financial Results for Fourth Quarter and Full Year 2024
InfuSystem Announces Operational and Financial Results for Fourth Quarter and Full Year 2024

Associated Press

time04-03-2025

  • Business
  • Associated Press

InfuSystem Announces Operational and Financial Results for Fourth Quarter and Full Year 2024

InfuSystem Holdings, Inc. (NYSE American: INFU), ('InfuSystem' or the 'Company'), a leading national healthcare service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers, today reported financial results for the fourth quarter and full year ended December 31, 2024. Fourth Quarter Overview: Net revenues totaled $33.8 million, an increase of 7% vs. prior year. Patient Services net revenue was $20.8 million, an increase of 8% vs. prior year. Device Solutions net revenue was $13.1 million, an increase of 4% vs. prior year. Gross profit was $18.2 million, an increase of 9% vs. prior year. Gross margin was 53.8%, an increase of 1.2% vs. prior year. Operating income was $2.6 million, an increase of 109% vs. prior year. Net income of $0.9 million, or $0.04 per diluted share. Adjusted earnings before interest, income taxes, depreciation, and amortization ('Adjusted EBITDA') (non-GAAP) was $7.5 million, an increase of 22% vs. prior year. Adjusted EBITDA margin was 22.2%, an increase of 2.8% vs. prior year. Net cash provided by operations was $7.9 million, an increase of 70% vs. prior year. Full Year Overview: Net revenues totaled $134.9 million, an increase of 7% vs. prior year. Patient Services net revenue was $80.4 million, an increase of 5% vs. prior year. Device Solutions net revenue was $54.5 million, an increase of 11% vs. prior year. Gross profit was $70.4 million, an increase of 12% vs. prior year. Gross margin was 52.2%, an increase of 2.0% vs. prior year. Operating income was $6.9 million, an increase of 69% vs. prior year. Net income of $2.3 million, an increase of $1.5 million. Earnings per share of $0.11 per diluted share vs. $0.04 per diluted share in the prior year. Adjusted EBITDA was $25.3 million, an increase of 13% vs. prior year. Adjusted EBITDA margin was 18.8%, an increase of 1.0% vs. prior year. Net cash provided by operations was $20.5 million, an increase of 82% vs. prior year. Company liquidity totaled $51.4 million, as of December 31, 2024. Management Discussion Richard DiIorio, Chief Executive Officer of InfuSystem, said, 'Our financial results in 2024 came in consistent with our plan. At the start of the year, we announced that after a strong growth year in 2023, our priority in 2024 would be continuous process improvements that would increase our operating margins and long-term profit potential. We can report that we delivered on that priority. Compared to the prior year gross margins improved by 2% to 52.2%, operating income increased by 69% to $6.9 million, and Adjusted EBITDA rose 13% to $25.3 million. The Adjusted EBITDA margin percentage was 18.8% representing a 1.0% improvement over 2023, in line with our guidance even with the inclusion of $735 thousand of technology systems upgrade costs that were not included in our original forecast for the year.' 'Our revenue growth for the full year 2024 was 7.2%, taking us to $134.9 million', continued Mr. DiIorio. 'That result was slightly below expectations and due to delays in onboarding a new wound care initiative as we paused to improve our referral processes with some new partners. Away from the effects of that delay, we saw growth across the board last year, with oncology and pain management growing by 6.1% and 14.7%, respectively. In our Device Solutions unit, equipment rentals grew by 13.5%, equipment sales by 20.6%, driven by a large one-time transaction in the third quarter, and biomed grew by 6.7%.' 'Prospects for continuing and future growth were improved in 2024 with new customer relationships in both wound care and biomedical services and new products that leverage core strengths in our existing markets. As we previously reported, during 2024 we entered into a new distribution agreement with Smith+Nephew, a global leader in medical technology. This collaboration expands our portfolio of medical equipment and increases our opportunities in wound care. Another accomplishment was the previously reported execution of an exclusive United States distribution agreement with ChemoMouthpiece, LLC ('ChemoMouthpiece') through SI Healthcare Technologies, LLC, our joint venture with Sanara MedTech Inc. The ChemoMouthpiece is an oral cryotherapy device, bringing potential relief to thousands of cancer patients suffering from oral mucositis.' 'In addition to the significant new growth potential as we transition our business beyond oncology to broader device solutions, we are excited by the rapidly increasing capital efficiency of our business. This is being driven by both by the lower capital spending requirements of continuing growth in wound care and biomed, and by the steadily improving utilization rates of our device fleet. The net benefit is rising free cash flows that allowed for significant debt repayments bringing net debt at the end of 2024 down by approximately $5 million from the prior year. In addition, the Company executed stock repurchases totaling $1.2 million during fiscal 2024 and in the first quarter of 2025, we executed a block purchase of approximately $2.4 million,' concluded Mr. DiIorio. 'As we look to 2025, we are expecting revenue growth to come in between 8% to 10% and our Adjusted EBITDA to increase at a faster rate, again demonstrate the leverage in our business. This will take our Adjusted EBITDA margin above the 18.8% delivered in 2024. This is inclusive of the impact of costs related to our ongoing information technology systems upgrade, for which expenses are expected to be approximately $2.5 million in 2025. Without the impact of this program, which is expected to be largely completed this year, our outlook for 2025 would be for Adjusted EBITDA margins above 20%. Our business is generally subject to a seasonal cycle, particularly with respect to certain expenses incurred in the first quarter, which results in materially lower Adjusted EBITDA and cash flow numbers relative to the subsequent three quarters. Sequential revenue growth is also generally less in the first quarter, due in part to the annual resetting of patient insurance deductibles. We will look to update and refine our guidance as we move throughout the year,' concluded Mr. DiIorio. 2024 Fourth Quarter Financial Review Net revenues for the quarter ended December 31, 2024 were $33.8 million, an increase of $2.1 million, or 7%, compared to $31.8 million for the quarter ended December 31, 2023. The increase was attributable to both the Patient Services and Device Solutions Segments. Patient Services net revenue of $20.8 million increased $1.6 million, or 8%, during the fourth quarter of 2024 as compared to the same prior year period. This increase was primarily attributable to additional treatment volume totaling $1.8 million offset partially by lower revenue from sales-type leases of NPWT pumps. The improved volume increases benefited the Oncology revenue by $0.9 million, or 5%, Pain Management revenue by $0.3 million, or 28%, and Wound Care treatment revenue by $0.5 million, or 449%, compared to the same prior year period. Device Solutions net revenue of $13.1 million increased $0.5 million, or 4%, during the fourth quarter of 2024 as compared to the prior year period. This increase included higher rental and disposable medical supplies revenue of $1.0 million and $0.1 million, respectively, representing increases of 22% and 5.6%, respectively. These increases were partially offset by lower biomedical services revenue, which decreased by $0.5 million, or 12.9%. The increases in rental revenue and disposables are mainly attributable to new customers added during 2024. The lower Biomedical services partially reflected down time related to the holidays and large project timing. Gross profit for the fourth quarter of 2024 of $18.2 million increased $1.5 million, or 9%, from $16.7 million for the fourth quarter of 2023. The increase was driven by the increase in net revenues and by a higher gross profit as a percentage of net revenue (i.e., gross margin). Gross margin was 53.8% during the fourth quarter of 2024 as compared to 52.6% during the same prior year period, an increase of 1.2%. Gross profit increased in both the Patient Services and Device Solutions segments. Gross margin increased in the Device Solutions segment, but was lower in the Patient Services segment. Patient Services gross profit was $13.4 million during the fourth quarter of 2024, representing an increase of $0.8 million compared to the same prior year period. The improvement reflected an increase in net revenues offset partially by a lower gross margin, which decreased from the same prior year period by 1.0% to 64.6%. The lower gross margin was the result of unfavorable product mix favoring lower margin therapies and higher device maintenance expenses. Device Solutions gross profit during the fourth quarter of 2024 was $4.8 million, representing an increase of $0.7 million, or 16%, compared to the same prior year period. This increase was due to higher net revenue and higher gross margin. The Device Solutions gross margin was 36.7% during the current quarter, which was 3.9% higher than the prior year. This increase was due to a favorable product mix favoring higher margin rental revenues. Selling and marketing expenses for the fourth quarter of 2024 were $2.1 million, representing a decrease of $1.6 million, or 42%, as compared to the fourth quarter of 2023. Selling and marketing expenses as a percentage of net revenues during 2024 was 6.3% representing a decrease of 5.4% compared to the prior year period. This decrease was mainly attributable to a reduction in sales commissions and a reduction in sales team members. Lower commission rates reflected the slower sales growth in 2024 as compared to 2023. General and administrative ('G&A') expenses for the fourth quarter of 2024 were $13.2 million, an increase of 15% from $11.5 million for the fourth quarter of 2023. The increase of $1.7 million included $0.4 million of expenses not incurred in 2023 related to a project to upgrade the Company's information technology and business applications and an increase in management short-term incentive bonus expense of $0.4 million. Other increased expenses totaling $0.9 million were associated with revenue volume growth including the cost of additional personnel, information technology and general business expenses and included inflationary increases. General and administrative expenses as a percentage of net revenues increased by 2.8% to 39.0% compared to 36.2% in the prior year period. Net income for the fourth quarter of 2024 was $0.9 million, or $0.04 per diluted share, compared to $0.1 million, or $0.00 per diluted share for the fourth quarter of 2023. Adjusted EBITDA, a non-GAAP measure, for the fourth quarter of 2024 was $7.5 million, or 22.2% of net revenue, and increased by $1.3 million, or 21.9%, compared to Adjusted EBITDA for the same prior year quarter of $6.2 million, or 19.4% of prior period net revenue. Balance sheet, cash flows and liquidity During the year ended December 31, 2024, operating cash flow increased to $20.5 million, a $9.2 million or 82% increase as compared to operating cash flow during the same prior year period. The increase was primarily due to lower working capital levels and higher operating margins during the period. Capital expenditures, which include purchases of medical devices, totaled $17.8 million during the year ended December 31, 2024, which was $6.7 million, or 60%, higher than the amount purchased during 2023. This increase reflected the revenue growth during 2024, which favored products, such as Oncology, Pain Management and Rental revenues, that require the purchase of medical devices. Offsetting capital expenditures were proceeds from the sale of medical equipment totaling $4.6 million during 2024 and $4.4 million during 2023. As of December 31, 2024, available liquidity for the Company totaled $51.4 million and consisted of $50.9 million in available borrowing capacity under the new revolving line of credit plus cash and cash equivalents of $0.5 million. Net debt, a non-GAAP measure (calculated as total debt of $23.9 million less cash and cash equivalents of $0.5 million) as of December 31, 2024 was $23.3 million representing a decrease of $5.5 million as compared to net debt of $28.9 million as of December 31, 2023 (calculated as total debt of $29.1 million less cash and cash equivalents of $0.2 million). Our ratio of Adjusted EBITDA to net debt (non-GAAP) for the last four quarters was 0.92 to 1.00 (calculated as net debt of $23.3 million divided by Adjusted EBITDA of $25.3 million). We maintain a low balance of cash in our bank accounts to achieve maximum cash efficiency due to the fact that our bank debt is an all-revolver facility which allows us to use any excess operating cash to pay down our revolving lines each day. Fiscal Year 2025 Guidance InfuSystem is providing annual guidance for the full year 2025 with net revenue growth estimated to be in the 8% to 10% range. We are also forecasting Adjusted EBITDA margin (non-GAAP) to be in the high-teens, exceeding the Company's margin of 18.8% in 2024, this despite the planned continued investment in the Company's information technology systems. The Company intends to update its annual guidance throughout the year. The full year 2025 guidance reflects management's current expectation for operational performance, given the current market conditions. This includes our best estimate of revenue and Adjusted EBITDA. The Company and its businesses are subject to certain risks, including those risk factors discussed in our most recent Annual Report on Form 10-K for the year ended December 31, 2023, filed on April 10, 2024. The financial guidance is subject to risks and uncertainties applicable to all forward-looking statements as described elsewhere in this press release. Conference Call The Company will conduct a conference call for all interested investors on March 4, 2025, at 9:00 a.m. Eastern Time to discuss its fourth quarter and full year 2024 financial results. The call will include discussion of Company developments, forward-looking statements and other material information about business and financial matters. To participate in this call, please dial (833) 366-1127 or (412) 902-6773, or listen via a live webcast, which is available in the Investors section of the Company's website at A replay of the call will be available by visiting for the next 90 days or by calling (877) 344-7529 or (412) 317-0088, replay access code 9301008, through Tuesday, March 11, 2025. Non-GAAP Measures This press release contains information prepared in conformity with GAAP as well as non-GAAP financial information. Non-GAAP financial measures presented in this press release include EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, net debt and Adjusted EBITDA to net debt ratio. The Company believes that the non-GAAP financial measures presented in this press release provide useful information to the Company's management, investors and other interested parties about the Company's operating performance because they allow them to understand and compare the Company's operating results during the current periods to the prior year periods in a more consistent manner. This non-GAAP information should be considered by the reader in addition to, but not instead of, the financial statements prepared in accordance with GAAP, and similarly titled non-GAAP measures may be calculated differently by other companies. The Company calculates those non-GAAP measures by adjusting for non-recurring or non-core items that are not part of the normal course of business. A reconciliation of those measures to the most directly comparable GAAP measures is provided in the accompanying schedule, titled 'GAAP to Non-GAAP Reconciliation' below. Future period non-GAAP guidance includes adjustments for items not indicative of our core operations, which may include, without limitation, items included in the accompanying schedule below. Such adjustments may be affected by changes in ongoing assumptions and judgments, as well as non-core, nonrecurring, unusual or unanticipated changes, expenses or gains or other items that may not directly correlate to the underlying performance of our business operations. The exact amounts of these adjustments are not currently determinable but may be significant. It is therefore not practicable to provide the comparable GAAP measures or reconcile this non-GAAP guidance to the most comparable GAAP measures and, therefore, such comparable GAAP measures and reconciliations are excluded from this release in reliance upon applicable SEC staff guidance. About InfuSystem Holdings, Inc. InfuSystem Holdings, Inc. (NYSE American:INFU), is a leading national healthcare service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers. INFU services are provided under a two-platform model. The first platform is Patient Services, providing last-mile solutions for clinic-to-home healthcare where the continuing treatment involves complex durable medical equipment and services. The Patient Services segment is comprised of Oncology, Pain Management and Wound Therapy businesses. The second platform, Device Solutions, supports the Patient Services platform and leverages strong service orientation to win incremental business from its direct payer clients. The Device Solutions segment is comprised of direct payer rentals, pump and consumable sales, and biomedical services and repair. Headquartered in Rochester Hills, Michigan, the Company delivers local, field-based customer support and also operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada. Forward-Looking Statements The financial results in this press release reflect preliminary results, which are not final until the Company ' s annual report on Form 10-K for the year ended December 31, 2024 is filed. In addition, certain statements contained in this press release are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, such as statements relating to future actions, our share repurchase program and capital allocation strategy, business plans, strategic partnerships, growth initiatives, objectives and prospects, future operating or financial performance, guidance and expected new business relationships and the terms thereof (including estimated potential revenue under new or existing contracts). The words ' believe, ' ' may, ' ' will, ' ' estimate, ' ' continue, ' ' anticipate, ' ' intend, ' ' should, ' ' plan, ' ' goal, ' ' expect, ' ' strategy, ' ' future, ' ' likely, ' variations of such words, and other similar expressions, as they relate to the Company, are intended to identify forward-looking statements. Forward-looking statements are subject to factors, risks and uncertainties that could cause actual results to differ materially, including, but not limited to, our ability to successfully execute on our growth initiatives and strategic partnerships, our ability to enter into definitive agreements for the new business relationships on expected terms or at all, our ability to generate estimated potential revenue amounts under new or existing contracts, the uncertain impact of disruptions caused by public health emergencies or extreme weather or other climate change-related events, our dependence on estimates of collectible revenue, potential litigation, changes in third-party reimbursement processes, changes in law, global financial conditions and recessionary risks, rising inflation and interest rates, supply chain disruptions, systemic pressures in the banking sector, including disruptions to credit markets, the Company's ability to remediate any material weaknesses in internal control over financial reporting, contributions from acquired businesses or new business lines, products or services and other risk factors disclosed in the Company ' s most recent Annual Report on Form 10-K and, to the extent applicable, quarterly reports on Form 10-Q. Our strategic partnerships are subject to similar factors, risks and uncertainties. All forward-looking statements made in this press release speak only as of the date hereof. We do not undertake any obligation to update any forward-looking statements to reflect future events or circumstances, except as required by law. FINANCIAL TABLES FOLLOW INFUSYSTEM HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) Three Months Ended D ecember 31, Years Ended D ecember 31, (in thousands, except share and per share data) 2024 2023 2024 2023 Net revenues $ 33,848 $ 31,771 $ 134,861 $ 125,785 Cost of revenues 15,632 15,060 64,458 62,676 Gross profit 18,216 16,711 70,403 63,109 Selling, general and administrative expenses: Amortization of intangibles 248 247 991 990 Selling and marketing 2,139 3,717 11,312 12,654 General and administrative 13,213 11,497 51,209 45,377 Total selling, general and administrative 15,600 15,461 63,512 59,021 Operating income 2,616 1,250 6,891 4,088 Other expense: Interest expense (361 ) (503 ) (1,777 ) (2,170 ) Other income (expense) 9 (20 ) (55 ) (67 ) Income before income taxes 2,264 727 5,059 1,851 Provision for income taxes (1,331 ) (655 ) (2,714 ) (979 ) Net income $ 933 $ 72 $ 2,345 $ 872 Net income per share Basic $ 0.04 $ — $ 0.11 $ 0.04 Diluted $ 0.04 $ — $ 0.11 $ 0.04 Weighted average shares outstanding: Basic 21,270,864 21,189,579 21,271,608 21,024,382 Diluted 21,736,178 21,758,959 21,707,151 21,646,079 INFUSYSTEM HOLDINGS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS SEGMENT REPORTING (UNAUDITED) Three Months Ended D ecember 31, Better/ (Worse) (in thousands) 2024 2023 Net revenues: Patient Services $ 20,761 $ 19,159 $ 1,602 Device Solutions (inclusive of inter-segment revenues) 14,894 14,284 610 Less: elimination of inter-segment revenues (1,807 ) (1,672 ) (135 ) Total 33,848 31,771 2,077 Gross profit (inclusive of certain inter-segment allocations) (a): Patient Services 13,414 12,577 837 Device Solutions 4,802 4,134 668 Total $ 18,216 $ 16,711 $ 1,505 (a) Inter-segment allocations are for cleaning and repair services performed on medical equipment. Years Ended D ecember 31, Better/ (Worse) (in thousands) 2024 2023 Net revenues: Patient Services $ 80,378 $ 76,541 $ 3,837 Device Solutions (inclusive of inter-segment revenues) 61,737 55,825 5,912 Less: elimination of inter-segment revenues (7,254 ) (6,581 ) (673 ) Total 134,861 125,785 9,076 Gross profit (inclusive of certain inter-segment allocations) (a): Patient Services 52,842 47,800 5,042 Device Solutions 17,561 15,309 2,252 Total $ 70,403 $ 63,109 $ 7,294 (a) Inter-segment allocations are for cleaning and repair services performed on medical equipment. INFUSYSTEM HOLDINGS, INC. AND SUBSIDIARIES GAAP TO NON-GAAP RECONCILIATION (UNAUDITED) NET INCOME TO EBITDA, ADJUSTED EBITDA, NET INCOME MARGIN AND ADJUSTED EBITDA MARGIN: Three Months Ended D ecember 31, Years Ended D ecember 31, (in thousands) 2024 2023 2024 2023 GAAP net income $ 933 $ 72 $ 2,345 $ 872 Adjustments: Interest expense 361 503 1,777 2,170 Income tax provision 1,331 655 2,714 979 Depreciation 3,173 2,897 11,508 11,518 Amortization 248 247 991 990 Non-GAAP EBITDA $ 6,046 $ 4,374 $ 19,335 $ 16,529 Stock compensation costs 1,184 1,275 4,460 4,074 Medical equipment reserve (1) 205 428 573 1,501 Management reorganization/transition costs — — 108 72 Cooperation Agreement payment and associated legal expenses — 16 649 16 Certain other non-recurring costs 66 60 175 174 Non-GAAP Adjusted EBITDA $ 7,501 $ 6,153 $ 25,300 $ 22,366 GAAP Net Revenues $ 33,848 $ 31,771 $ 134,861 $ 125,785 Net Income Margin (2) 2.8 % 0.2 % 1.7 % 0.7 % Non-GAAP Adjusted EBITDA Margin (3) 22.2 % 19.4 % 18.8 % 17.8 % Business Application ('ERP') Upgrade Investment (4) $ 440 — $ 735 — (1) Amounts represent a non-cash expense recorded to adjust the reserve for missing medical equipment and is being added back due to its similarity to depreciation. (2) Net Income Margin is defined as GAAP Net Income as a percentage of GAAP Net Revenues. (3) Non-GAAP Adjusted EBITDA Margin is defined as Non-GAAP Adjusted EBITDA as a percentage of GAAP Net Revenues. (4) Represents expenses associated with a project to upgrade the Company's information technology and business applications including a replacement of our main enterprise resource planning ('ERP') application. The project was launched during the second quarter of 2024 and is expected to be completed during the first quarter of 2026. Amounts are included in GAAP net income and have not been added back in the measurement of Non-GAAP Adjusted EBITDA. INFUSYSTEM HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (UNAUDITED) As of (in thousands, except par value and share data) December 31, 2 024 December 31, 2 023 ASSETS Current assets: Cash and cash equivalents $ 527 $ 231 Accounts receivable, net 21,155 19,830 Inventories, net 6,528 6,402 Other current assets 3,955 4,157 Total current assets 32,165 30,620 Medical equipment for sale or rental 3,157 3,049 Medical equipment in rental service, net of accumulated depreciation 39,175 34,928 Property & equipment, net of accumulated depreciation 4,030 4,321 Goodwill 3,710 3,710 Intangible assets, net 6,456 7,446 Operating lease right of use assets 5,374 6,703 Deferred income taxes 7,188 9,115 Derivative financial instruments 1,481 1,442 Other assets 878 1,581 Total assets $ 103,614 $ 102,915 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $ 9,848 $ 8,009 Other current liabilities 7,813 7,704 Total current liabilities 17,661 15,713 Long-term debt, net of current portion 23,864 29,101 Operating lease liabilities, net of current portion 4,560 5,799 Total liabilities 46,085 50,613 Stockholders' equity: Preferred stock, $0.0001 par value: authorized 1,000,000 shares; none issued — — Common stock, $0.0001 par value: authorized 200,000,000 shares; 21,272,351 shares issued and outstanding as of December 31, 2024, and 21,196,851 shares issued and outstanding as of December 31, 2023 2 2 Additional paid-in capital 113,868 109,837 Accumulated other comprehensive income 1,119 1,088 Retained deficit (57,460 ) (58,625 ) Total stockholders' equity 57,529 52,302 Total liabilities and stockholders' equity $ 103,614 $ 102,915 INFUSYSTEM HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) Years Ended December 31, (in thousands) 2024 2023 OPERATING ACTIVITIES Net income $ 2,345 $ 872 Adjustments to reconcile net income to net cash provided by operating activities: Provision for doubtful accounts (167 ) (261 ) Depreciation 11,508 11,518 Loss on disposal of and reserve adjustments for medical equipment 942 1,726 Gain on sale of medical equipment (2,268 ) (2,887 ) Amortization of intangible assets 991 990 Amortization of deferred debt issuance costs 78 120 Stock-based compensation 4,460 4,074 Deferred income taxes 1,918 633 Changes in assets - (increase)/decrease: Accounts receivable (701 ) (2,363 ) Inventories (126 ) (1,581 ) Other current assets 202 (1,235 ) Other assets 1,953 (2,798 ) Changes in liabilities - (decrease)/increase: Accounts payable and other liabilities (676 ) 2,415 NET CASH PROVIDED BY OPERATING ACTIVITIES 20,459 11,223 INVESTING ACTIVITIES Purchase of medical equipment (16,741 ) (10,093 ) Purchase of property and equipment (1,092 ) (1,024 ) Proceeds from sale of medical equipment, property and equipment 4,594 4,383 NET CASH USED IN INVESTING ACTIVITIES (13,239 ) (6,734 ) FINANCING ACTIVITIES Principal payments on long-term debt (56,113 ) (55,499 ) Cash proceeds from long-term debt 50,798 51,552 Debt issuance costs — (229 ) Common stock repurchased as part of share repurchase program (1,180 ) (153 ) Common stock repurchased to satisfy statutory withholding on employee stock-based compensation plans (816 ) (1,158 ) Cash proceeds from exercise of options and ESPP 387 1,064 NET CASH USED IN FINANCING ACTIVITIES (6,924 ) (4,423 ) Net change in cash and cash equivalents 296 66 Cash and cash equivalents, beginning of period 231 165 Cash and cash equivalents, end of period $ 527 $ 231 View source version on CONTACT: Joe Dorame, Joe Diaz & Robert Blum Lytham Partners, LLC 602-889-9700 KEYWORD: UNITED STATES NORTH AMERICA MICHIGAN INDUSTRY KEYWORD: BIOTECHNOLOGY MANAGED CARE MEDICAL SUPPLIES GENERAL HEALTH HEALTH MEDICAL DEVICES HOSPITALS OTHER HEALTH SOURCE: InfuSystem Holdings, Inc. Copyright Business Wire 2025. PUB: 03/04/2025 06:30 AM/DISC: 03/04/2025 06:29 AM

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