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How these 2 New Yorkers turned their interior business in Hong Kong into a flourishing e-commerce and retail store
How these 2 New Yorkers turned their interior business in Hong Kong into a flourishing e-commerce and retail store

CNA

time08-05-2025

  • Business
  • CNA

How these 2 New Yorkers turned their interior business in Hong Kong into a flourishing e-commerce and retail store

Permanent Resident is the brainchild of Lucia Tait Tolani and Cinda McClelland Reynolds. It started as an e-commerce platform for artisan-made furniture, artful objects and eclectic home decorations, before the duo opened their store in 2024, a feat they managed in six weeks. Located on the second floor of Tai Kwun, the store is beautifully styled with artisanal rugs, rattan bar carts, colourful homewares, and mother-of-pearl serving bowls as well as vintage ceramics from Hong Kong and antique tableware sourced from across Europe. At the heart of the store is a beautiful handmade rattan mahjong table along with matching foldable chairs with cushions in vibrant ikat prints. The cosy space also gathers the community – my first visit to Permanent Resident was a mahjong workshop. 'The name Permanent Resident is a play on our right of abode in Hong Kong, but we hope that pieces from our catalogue become forever fixtures in our clients' homes. We are a small company with a high-touch approach that sets us apart,' Tolani explained. FROM FASHION TO INTERIOR STYLING Gifted with immaculate taste and good eyes for details, both Tolani and Reynolds worked in the fashion industry and Tolani made a foray into interiors first, setting up a home decoration business a couple of years prior. Both their homes, each filled with storied artful objects and furniture (second-hand and new) have been featured in Vogue Hong Kong magazine. With a mission to design exceptional quality furniture that enriches lives while minimising their ecological footprint, they also upcycle pieces for second-hand retail. Friends for 15 years, from New York to Hong Kong, it was Reynolds who referred Tolani to her first client. 'Working with interiors feels like it has more permanence and longevity. It is less ephemeral and fickle than event dressing and fashion trends. The decisions clients make for their home affect more people – their spouse, children, pets, and how they entertain extended family and friends at home. Being a part of that home styling process is very rewarding,' said Tolani. There was a need to be filled in the market – a shopping experience they personally sought and had to have. The founders capitalised on their unique skillsets – Reynolds' expertise in luxury fashion retail in different parts of the global business and Tolani's experience with personal styling and interior decoration; they created a unique shopping experience they always wanted, combining equal parts beauty, form, community and connection. ENTREPRENEURS AND CREATIVES AT HEART It's not the creative duo's first rodeo with starting a business. They had previously worked for startups and were involved in entrepreneurial endeavours, either as founders or investors, therefore launching the business was not daunting. They credit having a business partner to share the load, and how that takes the immense pressure off. They delayed the launch because of the pandemic and Hong Kong was entirely closed; this additional time allowed them to strengthen their brand positioning and curate a smaller assortment for a quicker launch to market. As very private people who are not online much, their pain point is the social media aspect of the business. Running the channels themselves, they are however, adamant about figuring this out, and possibly outsourcing it at some point, so that their thoughtfully curated stock and creations translate beyond word of mouth, as they grow their business footprint in Hong Kong and beyond, accelerating the business's e-commerce momentum. 'We aspire to set new standards of excellence in design, craftsmanship, and sustainability. Our vision is to design impeccable furniture and home decor, whether pre-owned or new, that transcends mere functionality, becoming cherished pieces that evoke emotion and foster connections. We want clients to think of their experience shopping with us fondly whilst setting the dinner table or showing their friends around their home,' said Reynolds. UPCYCLING AND VINTAGE FINDS There are not many places that upcycle second-hand furniture and Permanent Resident is one of the few in Hong Kong that does this. Globally, the second-hand and upcycling movement is visibly at the forefront of climate change. Tolani and Renolds share that many people are seeing the benefits of good design are not limited to new, and often new items are inferior in materials. 'Rather than offering all newly manufactured items, what we do that is a bit different. We mix upcycled (upholstering a piece with new fabrics etc), pre-owned, and vintage pieces, as well as offer new items, all in the same context because we believe this is how consumers like us shop,' they said. MADE IN ASIA AND BEYOND They launched with new items made in Asia, celebrating artisanal craftmanship: The cotton dhurrie rugs are handmade in India while their rattan line is handmade in the Philippines – both countries are known for their artisans and abundance of natural, organic materials. Other items are made in Portugal and China, with an emphasis on items made in Hong Kong and the Canton region, mainly difficult-to-source vintage ceramics. While retail is a competitive landscape, the creative talent in Hong Kong is collaborative and thriving. Permanent Resident is big on partnerships with a focus on selling locally designed products in the store. View this post on Instagram A post shared by PERMANENT RESIDENT (@permanent_resident) 'We want to be known as a destination for people to come and collect locally made items either personally or as a special gift. Gifting is a big part of our business, and we try to stock and source options that will surprise and delight our client bases, such as colourful caviar dishes and whimsical cutlery rests,' said Reynolds. Their favourite part of the business is concept and design, along with the sourcing. They see it as a form of retail therapy where they only make and buy things they are personally drawn to. They trademarked in 2021 to protect their creative licence yet also find that 'imitation is the sincerest form of flattery!'

Man accused of fatal Urbana hit-and-run charged with federal identity crimes
Man accused of fatal Urbana hit-and-run charged with federal identity crimes

Yahoo

time08-05-2025

  • Yahoo

Man accused of fatal Urbana hit-and-run charged with federal identity crimes

URBANA, Ill. (WCIA) — The man accused of a fatal hit-and-run that killed two women in Urbana is now charged with federal false identification crimes. On Tuesday, a federal grand jury indicted 29-year-old Julio Cucul-Bol, a Guatemalan national, on charges of possessing a false permanent resident card, possessing a false Social Security card, false use of a passport and making a false statement on a bank application. He is associated with addresses in both Rantoul and Urbana. 'We're broken'; Family of Urbana deadly crash victim reflects on a life cut short This indictment alleges that on Nov. 10, 2023, Cucul-Bol falsely stated that his name was Juan Jahaziel Saenz Suarez in an application to JPMorgan Chase Bank and also falsely used a passport. It also alleges that on Jan. 19, 2025, Cucul-Bol possessed a Permanent Resident card and a Social Security card that were both fake. If convicted of false use of a passport, possession of a false social security card and possession of a false permanent resident card, he would face maximum statutory penalties of up to 10 years in prison, up to a $250,000 fine and up to three years of supervised release on each count. Additionally, the penalties for making a false statement on a bank application are up to 30 years in prison, up to a $1 million fine and up to five years of supervised release. Young woman visiting friends at University of Illinois killed in Urbana hit-and-run crash Cucul-Bol is already facing over 20 years in prison for the seven counts he was arraigned on regarding the hit-and-run crash on Jan. 19. Participating agencies in the federal investigation include the Department of Homeland Security, Homeland Security Investigations and the Urbana Police Department. Assistant U.S. Attorney William J. Lynch is representing the government in the prosecution. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. For the latest news, weather, sports, and streaming video, head to

How to give a bland rental flat personality: drench it in bold hues
How to give a bland rental flat personality: drench it in bold hues

South China Morning Post

time18-03-2025

  • Business
  • South China Morning Post

How to give a bland rental flat personality: drench it in bold hues

If you think it's impossible to give rental apartments a personality, step inside Cinda McClelland Reynolds' 2,345 sq ft apartment in Mid-Levels. The colour-drenched living and dining area is a masterclass in the transformative power of interior design, with rich golden-yellow walls radiating sunshine on even the cloudiest day. Advertisement 'The apartment was a white box when I moved in but I am a maximalist and prefer to have colour where I can,' says McClelland Reynolds, an American expatriate who moved from New York to Hong Kong in 2016, with her job as vice-president of international planning at the fashion brand Tory Burch The study, with artwork by Takesada Matsutani. Photo: Eugene Chan She and her husband initially lived in an adjacent building but after having children – a son, now four, and a daughter, one – they felt they needed more space. Their current three-bedroom, three-bathroom apartment is situated on the floor above that of her business partner and best friend of 16 years, Lucia Tait Tolani , with whom she co-founded the e-commerce platform Permanent Resident in 2023. The site offers a selection of distinctive new, upcycled, pre-owned and vintage furniture and decor, and is echoed by a homeware boutique in Tai Kwun that the two women opened last year. 'The fun part about renting is that it offers a chance to try something new, and painting is a great way to play around in a non-permanent way,' says McClelland Reynolds. 'In my last apartment, I had shades of berry and blue and one room was entirely black but when we moved here, I decided to try a fresher palette. I enjoy a softer scheme in the bedrooms but you will still see colour there.' The master bedroom. Photo: Eugene Chan Apart from living and breathing fashion for much of her working life, McClelland Reynolds has had no formal interiors training other than experimenting with her own homes. Her style is a harmonious blend of traditional and modern influences, a compromise between her own classic preferences and those of her husband, who likes a more contemporary vibe. The pale green sofas that she designed herself, for instance, have an unmistakable Chesterfield silhouette but incorporate contemporary tweaks, such as low armrests and deep seats.

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