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Time of India
25-07-2025
- Business
- Time of India
Shop or drop: What is India Inc.'s take on AI agents?
AI agents are no longer just assistants—they're turning into autonomous actors. With the global launch of OpenAI's ChatGPT Agents and Perplexity's Comet in July 2025, Indian enterprises are now piloting systems that can execute full workflows—research, report generation, and task automation—without manual triggers. The technology has arrived. The promise is real. But the question remains: Is India Inc. ready to trust it? ChatGPT Agents vs. Perplexity Comet: What's the Difference? While both platforms aim to empower autonomous AI execution, their design philosophies differ. ChatGPT Agents are goal-driven workers that operate across tools and APIs. Enterprises can define custom instructions, connect to data sources, and delegate end-to-end tasks—from summarising legal documents to orchestrating backend operations. The emphasis is on flexible, programmable workflows, often embedded within corporate tools like Slack or Comet, by contrast, leans heavily into research and reasoning. It's designed as an autonomous knowledge assistant that continuously searches, validates, and synthesises information from the web to generate insights or reports—with citation and traceability baked in. Enterprise pilots begin, but trust lags behind. According to a new PwC survey, 79% of global executives are already piloting AI agents, and two-thirds report measurable gains in efficiency. Yet only 36% say they're confident in managing the risks. In India, early adopters like ABB Energy Industries and Raychem RPG are already experimenting—but with guardrails. 'Absolutely, my team and I have actively explored ChatGPT's AI agents and similar autonomous AI solutions across pilot projects and internal innovation sandboxes. My first impression centred on both their versatility and the speed at which they could deliver actionable results from complex datasets. The agentic model, especially when layered atop a robust, single-source-of-truth data platform, revealed remarkable potential to automate routine decisions and even initiate complex analytic tasks end-to-end with minimal human input,' said Chandan Vijay, Chief Data Officer at ABB Energy Industries. 'While the technology is powerful, its real impact emerges only when it has access to well-governed, high-quality data—underscoring the immense value of our investment in foundational data architecture,' adds Vijay. At Raychem RPG, Chief Digital & Information Officer, Mehjabeen Taj Aalam struck a similar chord: 'Yes, we've started experimenting with agentic AI tools, including those from OpenAI and other platforms. Our first impression? Equal parts fascination and caution. The ability of these agents to not just respond but initiate actions across systems is a game-changer. But it also forces you to rethink control, context, and trust in a very fundamental way.' CIOs prioritise internal ops amid regulatory fog Most Indian enterprises are deploying agents in internal operations and analytics—report automation, anomaly detection, and consent workflows—where regulatory and reputational risks are lower. 'While the technology is powerful, its real impact emerges only when it has access to well-governed, high-quality data—underscoring the immense value of our investment in foundational data architecture,' said Vijay. The caution comes as regulatory frameworks like India's DPDP Act and the EU AI Act push CIOs to reevaluate AI risk, explainability, and accountability. 'Enterprises are navigating an evolving regulatory landscape (e.g., EU AI Act, India DPDP act, sectoral guidelines). Policy readiness is improving, with new corporate governance playbooks focused on responsible AI, but gaps remain—especially around explainability and real-time monitoring,' added Vijay. 'The tools are evolving rapidly. Culture and policy? That's where the gap lies. Many enterprises still have a command-and-control mindset, and introducing autonomous agents into that can be uncomfortable. There's a need to build digital trust, redesign workflows, and establish clear guardrails for autonomy to work responsibly,' Mehjabeen noted. 'For us, the most immediate opportunity is in internal operations and analytics. Think automated generation of daily reports, intelligent monitoring of IT infrastructure, or bots that can track anomalies and initiate alerts without human nudges. Over time, I see it expanding into customer-facing areas, but with tighter governance around decision-making boundaries', she added. Analysts say stakes are high—and so are the rewards According to McKinsey, Agentic AI could unlock $4.4 trillion in annual value globally, especially in industries like manufacturing and logistics. CIOs like Mehjabeen believe those gains are within reach. 'Absolutely. In fact, that's where I believe agentic AI could shine the brightest in industrial environments like ours. Imagine an agent monitoring sensor data in real-time, predicting a component failure, raising a purchase requisition, and even following up for approvals—all autonomously. That's not far-fetched anymore—it's where we're headed,' said Mehjabeen. Agentic AI is here—and it's powerful. But for Indian enterprises, the real challenge lies not in what the tech can do, but in what the organisation is ready to let it do.
Mint
18-07-2025
- Business
- Mint
ChatGPT can now shop for you, schedule meetings, and analyze presentations with new agent feature
After launching Deep Research and Operator agents earlier this year, OpenAI has introduced a new AI agent called the 'ChatGPT agent', which integrates more deeply with the company's chatbot of the same name. The ChatGPT agent is a general-purpose agentic system that can take actions on a user's behalf. With the new ChatGPT agent, the chatbot can handle tasks such as accessing the user's calendar, shopping on their behalf, creating spreadsheets, and browsing the web to gather information. It can also automate repetitive tasks, such as converting screenshots or dashboards into presentations, planning and booking offsites, updating spreadsheets with new data, and more. OpenAI says the ChatGPT agent brings the best of both worlds from the Operator and Agent tools, allowing it to transition naturally from a simple conversation to executing actions within the same chat. Amid rumours of OpenAI launching its own AI browser following the release of Perplexity's Comet, the company has instead added advanced browsing capabilities to the ChatGPT agent. OpenAI describes this as a 'visual browser that interacts with the web through a graphical user interface, a text-based browser for simpler reasoning-based web queries, a terminal, and direct API access.' The ChatGPT agent can also utilise ChatGPT connectors to access websites like Gmail and GitHub, enabling it to find relevant information around a prompt and use it in its responses. Users will have the option to log into different websites at any point by taking over the browser. The new agent manages tasks using its own virtual computer, which OpenAI says 'preserves the context necessary for the task, even when multiple tools are used.' The ChatGPT agent is designed to be more flexible and interactive than previous models. Users can interrupt it at any point to clarify instructions, steer it towards a desired outcome, or change the task entirely. The agent can also seek additional details from the user if needed to complete a task. On benchmarks, OpenAI says the ChatGPT agent scores higher than the o3 reasoning model and Deep Research agent on Humanity's Last Exam. On FrontierMath, a benchmark featuring novel, unpublished problems, it reportedly achieves better accuracy than the o3 and o4-mini models. Notably, on SpreadsheetBench—a benchmark evaluating a model's ability to edit real-world data in spreadsheets—OpenAI claims that the ChatGPT agent not only outperforms its own previous models but also Microsoft's Copilot. OpenAI acknowledges that while it has built numerous safeguards and warnings into the new agent, its overall risk profile remains higher than previous models. OpenAI CEO Sam Altman noted on X (formerly Twitter) that the ChatGPT agent could be tricked by 'bad actors' into revealing users' private information. 'We are going to warn users heavily and give users the freedom to take actions carefully if they want to,' he added. The ChatGPT agent can be accessed by selecting 'agent mode' within the ChatGPT app or website. The feature is currently available only to OpenAI's paying members, including Pro, Plus, and Team users.
Tom's Guide
11-07-2025
- Business
- Tom's Guide
OpenAI's new AI browser could rival Perplexity — here's what I hope it gets right
OpenAI is building a brand-new web browser, and it could completely change how we search, browse and get things done online. According to recent leaks and an exclusive report from Reuters, the company behind ChatGPT is working on a Chromium-based browser that integrates AI agents directly into your browsing experience. Internally codenamed 'Operator,' this new browser is expected to go far beyond search to offer smart, memory-equipped agents that can summarize pages, complete actions (like booking travel) and eventually handle full web-based tasks for this sounds like Perplexity's Comet, you're right. The recently launched AI-powered browser integrates search and sidebar answers directly into the page. OpenAI's browser will likely compete with Chrome and Comet, but hasn't launched yet. It's rumored to be rolling out first to ChatGPT Plus subscribers in the U.S. as part of an early beta, possibly later this summer. As someone who tests AI tools for a living, I've tried nearly every smart assistant and search engine on the market. And while Perplexity's Comet offers a solid first look at the future of AI browsing, here's what I'm most excited for from OpenAI's take, and what I hope it gets right. Perplexity is great at answering questions. But what I want from OpenAI's browser is something more autonomous; an assistant that doesn't just wait for a prompt but actively enhances the page I'm on. Imagine browsing Amazon and having the assistant automatically suggest product comparisons or pull in real reviews from Reddit. Or reading a news article and instantly seeing a timeline, source context and differing viewpoints, but with zero prompting. That level of proactive help could turn passive browsing into intelligent discovery and I'm totally here for it. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. OpenAI's 'Operator' agents are rumored to handle full tasks beyond search or summarization. For instance, filling out forms, booking tickets or handling customer service chats will all be done for you. If that's true, it's a major leap forward. While Perplexity's Comet is great for pulling in answers, OpenAI's approach may introduce a new category of browser-based automation powered by memory, context and reasoning. Let's be honest: search engines today are filled with AI-generated slop, vague product listicles, SEO junk and misleading clickbait. Perplexity tries to solve this by pulling answers from verified sources and citing them in real time. OpenAI could go even further, drawing from its own training data and web browsing capabilities to offer cleaner, more nuanced summaries with source-level transparency. If they can combine the conversational intelligence of ChatGPT with web accuracy, it could help reverse the search spam crisis. If OpenAI's browser integrates with ChatGPT's existing multimodal tools, including everything from image generation to spreadsheet analysis and file uploads, it could become the first true all-in-one productivity browser. That would give creators, students and professionals a seamless way to write, code, search, design and automate within one interface. Perplexity's Comet browser is a strong first step toward smarter web browsing. But OpenAI's rumored browser has the potential to go further by offering a more intelligent, personalized and action-ready browsing experience. I'll be watching closely for the beta invite to drop. And if it delivers on the promise of proactive agents, real web automation and a cleaner, more useful internet, this could be the most exciting browser launch since Chrome.
