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Sars makes changes to eFiling for easy use
Sars makes changes to eFiling for easy use

The Citizen

timea day ago

  • Business
  • The Citizen

Sars makes changes to eFiling for easy use

The Express functionality will enable taxpayers to easily view, update, and manage their tax affairs. The South African Revenue Services (Sars) has added an option on the eFiling platform ahead of the 2025 tax season to make it easier for taxpayers to process their auto assessments. Tax season 2025 is set to run from 7 July to 20 October. The new option, 'Express Functionality', will be available to taxpayers who are auto-assessed by the taxman. The Express functionality will enable taxpayers to easily view, update, and manage their tax affairs. How new option work on eFiling 'The most frequently used functions for Personal Income Tax are now more directly accessible on the eFiling landing page,' says the taxman Taxpayers will notice the 'Express' tabs at the top left of the eFiling profile home page. These tabs are expected to offer taxpayers the functions that will enable them to submit previous years' returns, view or edit tax returns, and update personal or banking details. The Citizen attempted to run a trial run of the new function, but it appears it has not been included in the user's profile. The reason could be that the user is not auto-assessed, or the taxman will add it on the platform closer to the beginning of the tax season. ALSO READ: Sars records increase in taxpayers who filed returns Auto assessment The system selects taxpayers that it will auto-assess based on the information received from third parties. These include employers, medical schemes, banks, and retirement funds. 'We then use such data to populate your income tax return and calculate your income tax assessment. If we are satisfied that the data and tax calculation are correct, we issue the assessment to you through eFiling or the SARS MobiApp. 'At the same time, we also send you a message to your preferred channel of communication (such as SMS or email) to let you know that your assessment on eFiling or the SARS MobiApp is ready for you to review,' said Sars. Refunds The taxman said refunds of R100 or more will be paid automatically within 72 hours. Refunds of less than R100 will be added to your account and paid out when your account balance exceeds R100. You can check your refund status on WhatsApp (0800 11 7277), Sars MobiApp, or by dialling *134*7277#. 'Debt of R100 or more must be paid by the due date. If the Debt is less than R100 you can choose whether to pay it now or let it be carried over to the next tax year. Remember, interest is payable on any debt, whether less than R100, or R100 or more.' Those who are auto-assessed by the taxman will receive a notification from Sars between 7 and 20 July. Taxpayers who did not receive a notification during that period are encouraged to submit their tax returns with accurate information from 21 July till 20 October. NOW READ: Two-pot retirement system: Almost 4 million withdrawals close to R57 billion

Point of view: understanding the impact of eFiling fraud on South African taxpayers
Point of view: understanding the impact of eFiling fraud on South African taxpayers

IOL News

time31-05-2025

  • Business
  • IOL News

Point of view: understanding the impact of eFiling fraud on South African taxpayers

Discover the troubling findings of the Tax Ombud's eFiling Profile Hijacking survey, revealing the extent of fraud affecting South African taxpayers and the urgent need for improved security measures. Image: Ziphozonke Lushaba / Independent Newspapers The latest findings from the Tax Ombud's eFiling Profile Hijacking survey paint a stark picture of the vulnerabilities within South Africa's tax system. The Tax Ombud, Yanga Mputa, presented these findings this week. The numbers alone tell a worrying story: nearly half of the respondents were registered tax practitioners, while a significant portion, 32.7%, were individual taxpayers. The hijacking of tax profiles is not a minor inconvenience; it is a direct assault on the integrity of Sars, the security of taxpayers, and the trust that businesses and individuals place in the tax system. Alarmingly, a significant portion of those surveyed had firsthand experience with eFiling hijacking, with 41% reporting that they encountered this form of fraud. Meanwhile, 38% of tax practitioners had clients who fell victim to it, and 21% had witnessed it happening to someone else. These figures highlight that this is not a niche issue affecting a handful of unlucky taxpayers—it is widespread and systemic. The types of tax affected provide further insight into the nature of these attacks. Personal Income Tax was the primary target, making up 65% of reported cases, followed by VAT at 20% and Company Income Tax at 15%. This underscores the fact that individuals, rather than corporations, bear the brunt of eFiling fraud. The financial implications are severe: fraud amounts ranged from sums below R10 000 to staggering figures exceeding R1 million. For many victims, this is not just a bureaucratic headache, it is financial devastation. What is even more concerning is the response-or lack thereof—from authorities. More than half (52%) of the respondents did not report the matter to the police, and an additional 23% did not even know if they should. This raises critical questions about law enforcement's ability to assist victims and deter perpetrators. Even among those who did report their cases, the question remains: What action, if any, was taken? The survey further reveals the enabling factors behind these fraudulent activities: internal fraud and insider involvement, a lack of cybersecurity safeguards, system vulnerabilities, and ineffective response mechanisms from Sars itself. The fraudulent modification of banking details adds another layer to the crisis, demonstrating how easily financial data can be exploited. There is an urgent need for improved security measures and greater education and awareness of the risks. Sars, the institution tasked with protecting taxpayers, does not emerge unscathed from this report. While 71% of respondents attempted to report their cases to Sars, only 11% found the response to be effective. A staggering 89% of those affected indicated that Sars' intervention did little to resolve the issue. The failures range from a lack of communication and responsiveness to inefficiency and delays. Improved security measures, more thorough investigations, and a strengthened customer support framework should be the starting point. The most damning statistic of all is the assessment of Sars' communication and interaction following the discovery of fraud: 82% of respondents found it inadequate and ineffective. The victims of eFiling hijacking deserve better, swift action, transparency, and assurance that their financial records are secure. The findings of the survey make it clear: eFiling hijacking is a pressing issue that demands immediate attention. Addressing this challenge effectively is crucial to maintaining confidence in the tax system and ensuring taxpayers feel secure. Sars has an opportunity to strengthen its processes, enhance its responsiveness, and implement robust measures that protect individuals and businesses alike. By taking decisive action, it can reaffirm public trust and demonstrate its commitment to safeguarding taxpayer information. A proactive and transparent approach will go a long way in preventing further exploitation and ensuring the integrity of the system. * Maleke is the editor of Personal Finance PERSONAL FINANCE

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