Latest news with #Piper


Business Wire
7 hours ago
- Business
- Business Wire
Peter Piper Pizza Rolls Out Voice AI Phone Ordering, Powered by SoundHound AI
SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, and Peter Piper Pizza, the iconic pizza and family entertainment destination, today announced a collaboration that allows guests to place phone orders for pick-up through a conversational voice AI agent. This new system understands natural speech and is trained on Peter Piper Pizza's full menu – including handcrafted pizzas, wings, desserts, and family meal deals – making ordering faster, easier, and more efficient for both guests and staff. Peter Piper Pizza integrates SoundHound AI's voice AI agents to offer seamless and efficient phone ordering for guests. Share Now live across all Peter Piper Pizza locations in Arizona and Albuquerque, NM, the new ordering platform ensures that every phone call is answered no matter how busy the restaurant is. The voice AI agent handles multiple calls simultaneously, freeing up in-store teams to focus on preparing food and delivering great hospitality. 'With families juggling busy schedules, convenience is key — but so is great food,' said Genaro Perez, Chief Marketing Officer at Peter Piper Pizza. 'This new AI-powered voice ordering experience gives our guests a fast, reliable way to place orders over the phone just by speaking naturally. Whether it's our made-from-scratch pizzas, bold-flavored wings, sweet treats or fan-favorite Piper deals, this innovation makes it easier than ever to get the food they love – without the wait.' The launch comes just in time for summer, when Peter Piper's new Cheddar Dippers and the Family Mix Deal are giving families even more reasons to call in and carry out. Beyond order-taking, SoundHound's advanced voice AI can also answer questions about store hours, birthday party packages, allergen information and other frequently asked topics creating a seamless, helpful experience for guests. 'Peter Piper Pizza has implemented innovative AI agent technology that puts convenience and speed at the center of every guest interaction,' said James Hom, Chief Product Officer at SoundHound AI. 'We're proud to partner with them to bring a smarter, faster ordering experience to their customers.' SoundHound powers thousands of locations with its industry-leading voice and conversational AI technology. For more information about SoundHound AI's restaurant solutions, visit: About SoundHound AI SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational intelligence, delivers AI solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound's voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company's various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world class businesses. About Peter Piper, LLC Peter Piper, LLC, a wholly owned subsidiary of CEC Entertainment, LLC, was founded in Glendale, Arizona, in 1973. Peter Piper Pizza features dining, entertainment and carryout with a neighborhood pizzeria feel and 'the fun is baked in' culture across its more than 120 locations in the U.S. and Mexico. Peter Piper Pizza takes pride in delivering made-from-scratch pizza dough every day and providing the highest quality food and fun that reconnects family and friends. With the latest technology and games, ever-popular weekday all-you-can-eat lunch buffets and beer for adults, Peter Piper Pizza appeals to parents and kids alike. Peter Piper Pizza supports children's education through fundraising events and gives more than $600,000 annually to schools, hospitals and nonprofits that focus on children's education and development. Peter Piper Pizza was named the most-loved consumer brand in Arizona, according to a study conducted by OnDeck in 2023. For more information, visit
Yahoo
8 hours ago
- Business
- Yahoo
Loss of ‘operational funding' leads to layoffs at Tacoma, Seattle shipping firms
Three local logistics operators tied to same parent company recently announced layoffs of workers in Seattle and Tacoma after the loss of 'operational funding.' MacMillan-Piper, a transloading company that operates six facilities near the ports of Seattle and Tacoma, on July 10 filed a Worker Adjustment and Retraining Notification with Washington State Employment Security Department. In its letter to the state, the company cited 'sudden and unforeseeable business circumstances resulting from the loss of operational funding.' It stated that MacMillan-Piper LLC 'will be permanently ceasing operations effective July 10, 2025.' Affected locations included two sites in Seattle and three in Tacoma, affecting approximately 92 workers. The affected positions 'include a variety of warehouse, management, operations and support,' the letter stated, also noting the layoffs were 'permanent, and no bumping or recall rights exist.' The company in 2023 was acquired by Oakland-based GSC, a third-party logistics provider. At the time, GSC said, 'The combined MacMillan-Piper and GSC Transport fleet will now exceed 100 trucks to further enhance GSC's known transportation reliability.' GSC also noted that 'the acquisition creates an ideal new network of terminals, yards and chassis strategically located within two miles of both the Seattle and Tacoma ports for GSC.' Additional WARN letters obtained by The News Tribune from the state after two more filings were announced Tuesday offered more clues as to turmoil behind the scenes with both MacMillan-Piper and GSC. One WARN filing listed layoffs affecting 10 workers with GSC Transport in Tacoma, along with another filing for GSC Solutions of Tacoma, affecting seven workers, both also going into effect July 10. Both GSC Solutions' letter and GSC Transport's letter to Washington's Employment Security Department state, 'On July 10, 2025, GSC received confirmation that its primary lender had terminated operational funding. This unexpected and unforeseeable development left the company without viable alternatives.' It added, 'Efforts to secure other financing or complete a business sale were unsuccessful.' Given the details from the three notices, it is unclear whether GSC would be taking on any former MacMillan-Piper workers. Attempts to reach officials with GSC and MacMillan-Piper were unsuccessful. MacMillan-Piper was founded in 1969 by James MacMillan Piper in Seattle and eventually became the largest transloader and container freight station in the Pacific Northwest, according to his 2009 obituary. Piper sold the company to his son-in-law and daughter in 1990, who in turn sold it to another family in 2019 before GSC's eventual acquisition. Industry media site Trucking Dive reported on Tuesday that GSC workers took to LinkedIn with personal announcements of their own layoffs. Those positions, according to the report, included workers in Oakland, California as well as Tacoma and Seattle, and included managerial, planning and client-related posts. GSC for its part, has been posting on LinkedIn, promoting the benefits of the MacMillan-Piper transload sites in both Seattle and Tacoma. In a post from two weeks ago, GSC wrote, 'Since our acquisition of MacMillan-Piper, Inc. in 2023, our 3PL operations in the Pacific Northwest have exceeded expectations.' On its website, it noted, 'GSC has invested heavily in the Seattle and Tacoma markets, building an extensive network of facilities and systems that offer comprehensive logistics solutions. Over the last two years, we've handled more than 20,000 containers in the region, including over 12,000 containers last year, with 3,480 deliveries to Puyallup and Spanaway alone.'


BBC News
8 hours ago
- BBC News
'Damage' of Bagby plane crash arrests 'cannot be undone'
The co-owner of an aviation maintenance company has said the "damage and distress" caused by his arrest following the death of a young pilot in a plane crash "cannot be undone".Matthew Fox, of Fox Aircraft Engineering, was arrested on suspicion of manslaughter alongside his father and chief engineer in connection with the death of Harvey Dunmore, 21, at Bagby Airfield in July June, an Air Accident Investigations Branch (AAIB) report found "no identifiable defects that could have caused or contributed" to the crash - pointing instead to an "intermittent fault" with the aircraft's trim system as the "most likely" Fox said he hoped the AAIB findings would result in the police investigation into his firm being "promptly ended" and that the Civil Aviation Authority (CAA) would reinstate his employees' licences and allow them to return to work. Mr Dunmore, who worked for Fox, had been returning from Abbeyshrule in Ireland, when he crashed on the approach to AAIB report said shortly after he had made a call to the airfield the plane entered a steep nose dive before hitting some trees and exploding on impact with the ground. Following the crash, three men were arrested on suspicion of manslaughter before being release under the publication of the report, North Yorkshire Police confirmed their investigation was still ongoing. In a statement sent to the BBC, Mr Fox said "We commend the AAIB's thorough investigation leading to the conclusion that the accident was likely to have been caused by an intermittent runaway trim failure which the pilot would have found difficult to recover from."The damage and distress caused by the very public arrests of three members of our organisation cannot now be undone, however we hope that the CAA will swiftly overturn the provisional suspensions of three of our engineers' licences and allow them to return to their work as professionals in the industry. "Furthermore, we hope that the investigation being undertaken by North Yorkshire Police, in conjunction with the CAA, in relation to accusations of gross negligence manslaughter will be promptly ended."These accusations have had a significant impact on the organisation, but most importantly on the individuals unjustly accused."We wish to clarify that Fox Aircraft Engineering had no involvement in the planning, co-ordination or operation of the flight associated with the tragic crash." According to the AAIB report, the Piper aircraft, which was based at Abbeyshrule Airfield, was owned by a group of Irish directors connected to the horseracing industry. On the day of the crash, Mr Dunmore had flown five passengers from Deauville in France to Abbeyshrule before returning alone to AAIB said a post-impact fire had "destroyed a significant amount of physical evidence".One "anomaly", however, suggested a "pitch trim runaway" was the most likely cause of the nose-dive, the report AAIB spokesperson said this was a situation where a system aimed at reducing a pilot's workload, by controlling the pitch, to the report, there was insufficient evidence to say it was the "definitive cause of the accident", but other possible reasons were found to be unlikely. According to the AAIB report, following the crash the CAA had carried out a survey of Fox Aircraft Engineering and found "discrepancies in the maintenance of three aircraft" including the plane Mr Dunmore had been said "the survey findings resulted in the CAA provisionally suspending the maintenance organisation's approvals".Fox said in its statement the two other aircraft had since been "released to service" following further surveys and they were not aware of the nature of the CAA's ongoing to company's statement a CAA spokesperson said: "We have written to each person affected to explain the reasons for the provisional suspension of their licence. We have also sent a provisional suspension letter to Fox Aircraft Engineering regarding the approvals held by the organisation."The UK Civil Aviation Authority continues to support the investigation by North Yorkshire Police. Our regulatory investigation into the maintenance and airworthiness certification of the three aircraft identified in the letter is ongoing."We will consider next steps once these investigations are complete." Listen to highlights from North Yorkshire on BBC Sounds, catch up with the latest episode of Look North.


RTÉ News
2 days ago
- Entertainment
- RTÉ News
Billie Piper 'quite overwhelmed' to work with Tim Burton
Billie Piper has said she was thrilled to work with Tim Burton on the new series of Wednesday, describing the director as "really childlike energetically". Piper plays Isadora Capri, the new head of music at Nevermore Academy, in the second series of the hit Netflix show, which is set to air next month. The drama, which centres around Wednesday Addams of The Addams Family, stars American Jenna Ortega in the lead role, and also features a number of British actresses including Catherine Zeta-Jones, Joanna Lumley and Piper. Speaking to Radio Times, Piper described the character of Capri as a "really accomplished musician" with "an interesting past of her own". The actress told the magazine she was "quite overwhelmed" to be working with Burton after admiring him for so long, and loved watching his films such as The Nightmare Before Christmas and Frankenweenie with her children. She added: "I watched Beetlejuice so many times as a kid that I actually feel like it inspired the interiors in my house and the clothes I wear. I was fanatical." Doctor Who star Piper said she was "grateful" to work with Burton. "I realised I was dealing with someone who's really childlike energetically – open and engaging and fun," she added. "I love his energy. And that's what it feels like: like you're being painted into Tim Burton's piece of art, because it's a very specific composition a lot of the time, and it's striking."

Leader Live
2 days ago
- Entertainment
- Leader Live
Billie Piper ‘quite overwhelmed' to work with Tim Burton
Piper plays Isadora Capri, the new head of music at Nevermore Academy, in the second series of the hit Netflix show, which is set to air next month. The drama, which centres around Wednesday Addams of The Addams Family, stars American Jenna Ortega in the lead role, and also features a number of British actresses including Catherine Zeta-Jones, Dame Joanna Lumley and Piper. Speaking to Radio Times, Piper described the character of Capri as a 'really accomplished musician' with 'an interesting past of her own'. The actress told the magazine she was 'quite overwhelmed' to be working with Burton after admiring him for so long, and loved watching his films such as The Nightmare Before Christmas and Frankenweenie with her children. She added: 'I watched Beetlejuice so many times as a kid that I actually feel like it inspired the interiors in my house and the clothes I wear. I was fanatical.' Doctor Who star Piper said she was 'grateful' to work with Burton. 'I realised I was dealing with someone who's really childlike energetically – open and engaging and fun,' she added. 'I love his energy. And that's what it feels like: like you're being painted into Tim Burton's piece of art, because it's a very specific composition a lot of the time, and it's striking.'