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IOL News
26-05-2025
- Business
- IOL News
Pick n Pay launches new app, retailer's biggest milestone since launch of on-demand
The new app launched, designed for scale, integrates Pick n Pay asap!, Smart Shopper and value-added services into one app. Image: Supplied. Pick n Pay on Monday said it launched a powerful new app that brings together its on-demand delivery service asap!, Smart Shopper loyalty programme, and value-added services into a single, next-generation platform. The retailer said it is its most significant digital milestone since launching asap!. "The asap! back-end and front-end technology has been completely re-platformed over the past 18 months, resulting in the new 'Pick n Pay asap! and Smart Shopper' app. It features enhanced performance, AI-driven functionality, and a redesigned user experience that makes it easier for customers to shop, save, and receive groceries. These improvements are expected to drive strong growth in the coming year," Pick n Pay said. AI-powered performance, redesigned user experience, and expanded features aim to drive growth and elevate the shopping experience. Image: Supplied. The new app is in Beta until the end of September 2025, with new features and improvements being added every week. Pick n Pay added that its online business, primarily asap! and PnP groceries on the Mr D app, continues to perform strongly. "Online retail sales for the 53 weeks ending 2 March 2025 (FY25) grew 48.7% year-on-year, with on-demand growing at 60%. Thanks to scale gains, the Online business is now profitable on a fully costed basis," the retailer said. The new Pick n Pay asap! app offers a basket limit of 45 items, access to over 35,000 products, and has grown to 600 locations across South Africa. Growth in new and active customers continues, and average order values are rising as more customers shop for full-basket essentials, not just top-up items. While early growth was driven mainly by company-owned stores, the platform is now seeing significant adoption by franchisees, with triple-digit sales growth in FY25. 'This new app is the biggest moment for Pick n Pay Online since we launched asap! in 2020, a move that grew online sales more than elevenfold in under five years. It's the culmination of a four-year journey that began with the rapid rollout of on-demand grocery deliveries during the pandemic. Now, we've brought our online services into one seamless platform, a major step to accelerate growth and elevate the customer experience,' Enrico Ferigolli, Retail Executive: Online at Pick n Pay said. AI-powered performance, redesigned user experience, and expanded features aim to drive growth and elevate the shopping experience Image: Supplied. The app launch aligns with Pick n Pay's new strategic direction under CEO Sean Summers, which includes a renewed focus on online retail. 'The broader business has undergone significant transformation, and online has been no exception. We were given the green light to make bold changes, many long overdue, and we've completely restructured store operations and logistics to support our online growth,' Ferigolli further said. 'Just three months ago, up to 40% of our fleet was made up of cars. Today, 87% of our deliveries are done via motorbike. This boosts efficiency and speed and gives our brand greater visibility on the road. We are also reporting ongoing improvements in key operational metrics, including picking and delivery time. In just the first 11 weeks of FY26, we reduced our average delivery time by a remarkable 24%. This improvement has been made possible by the support and trust to make the overdue operational shifts needed to lay the foundation for scalable growth.' Built using modern technologies that are fully optimised for iOS and Android, the new app is designed to scale and evolve. 'We've created a future-proof platform that allows us to add features and improve services quickly for a much better user experience.' New features now available for asap! customers in the app include being able to select their preferred store, load multiple payment cards, place multiple orders at once, schedule deliveries outside of the standard one-hour window, and track orders. A new pre-authorisation payment system also means customers are only charged for delivered items, eliminating the need for a wallet or refunds. 'This is just the beginning. In the coming months, we'll introduce even more exciting features to make shopping Pick n Pay easier and launch features to resolve customer queries faster, improving the overall delivery experience." The app also uses best-in-class AI search that learns a customer's shopping behaviour, offering smarter product suggestions and streamlining the browsing experience. 'Our AI helps customers find what they need faster or discover products they'll love. For example, if a customer is browsing specials, we'll prioritise the deals they're most likely to purchase based on their past purchases,' Ferigolli said. The integration of Smart Shopper into the app also improves ease of use. For example, new asap! users will see their 'Buy Again' section pre-populated with their past purchases, even if the customer had not previously shopped asap!. Customers can now earn and spend Smart Shopper points with every order, and soon, they'll be able to redeem personalised discounts and Club benefits. The Smart Shopper section of the app lets customers sign up digitally, update their profile, and easily track their points and rewards. Meanwhile, the new 'Services' section allows customers to pay bills and purchase airtime or data, with more convenient features coming soon. To further strengthen its online offering, Pick n Pay's website ( will also relaunch with the asap! on-demand service rolling out from 1 June 2025. 'Millions of customers still browse catalogues and promotions on desktop, so the opportunity to convert that interest into online purchases is huge. These customers can now access the same fast delivery as our asap! customers without the use of the app. Website orders from 1 June 2025 will be picked from 600 asap! locations compared to the previous 47 stores allocated to orders, which allows us to lower the delivery fee to just R35,' Ferigolli added. With its upgraded logistics, fully dedicated picking team, streamlined customer experience, and fully integrated services, Pick n Pay is confident that the Online business is ready for its next growth stage. 'We now have all the pieces in place. Our latest upgrades enhance the customer experience and improve our efficiency and scalability. We're positioned to grow faster than ever,' Ferigolli said. BUSINESS REPORT Visit:
Time Business News
03-05-2025
- Time Business News
Voopoo Vinci Replacement Pods vs Voopoo PnP Pods
Choosing the right replacement pods can make or break your vaping experience. Among the most popular options on the market, Voopoo Vinci replacement pods and Voopoo PnP replacement pods stand out for their compatibility, performance, and quality. But which one is the better fit for your vaping needs? This comparison explores the key differences and advantages of both pod types so you can make an informed choice. Voopoo Vinci replacement pods are designed specifically for the Voopoo Vinci series of pod mods. These pods are known for their ease of use, large e-liquid capacity, and strong flavor delivery. They come with built-in coils or compatibility with the PnP coil series depending on the Vinci device model. One of the most appealing features of Voopoo Vinci replacement pods is their generous 5.5ml e-liquid capacity. This means fewer refills throughout the day. The pods are also equipped with a visible juice window, so you can always see your e-liquid level at a glance. They support both MTL (mouth-to-lung) and DTL (direct-to-lung) vaping styles depending on the coil used. This makes them versatile for different types of vapers. Plus, the magnetic connection ensures that the pods stay securely in place. Voopoo PnP replacement pods are part of the PnP ecosystem that Voopoo has created for broader compatibility across several of its devices. The 'PnP' stands for 'Plug 'n Play,' referring to how easily the coils can be swapped out. Unlike some dedicated pod designs, Voopoo PnP replacement pods work with a wide range of Voopoo devices, including Drag X, Drag S, Vinci X, and others. This cross-compatibility makes them a great choice for vapers who own multiple Voopoo devices. The Voopoo PnP replacement pods also offer a large e-liquid capacity—typically 4.5ml—and use bottom-fill systems that minimize leakage. They are made of durable plastic with a transparent body, letting you keep track of your juice levels. What truly sets them apart is their compatibility with the full Voopoo PnP coil line. This includes mesh coils, ceramic coils, and high-resistance options, offering ultimate flexibility for flavor and cloud customization. In terms of compatibility, Voopoo Vinci replacement pods are generally more device-specific. They are primarily designed for the Vinci pod mod series. If you have a Vinci or Vinci X, these are the natural fit. On the other hand, Voopoo PnP replacement pods are more flexible. If you own multiple Voopoo devices that support the PnP coil system, these pods are a better long-term investment. They reduce the need to buy different pods for different devices. Both Voopoo Vinci replacement pods and Voopoo PnP replacement pods work with PnP coils, but the Vinci pods sometimes come with built-in coils depending on the model. This limits your options slightly. Voopoo PnP replacement pods offer better coil variety, which means more control over your vaping experience. Whether you prefer dense clouds or intense flavor, you can easily find a PnP coil that matches your preference. When it comes to usability, both pods are beginner-friendly. Voopoo Vinci replacement pods often feature top-fill designs or visible juice windows, which simplify the refilling process. Voopoo PnP replacement pods, on the other hand, usually use a bottom-fill system. While slightly less convenient, they are still easy to use and rarely leak thanks to a secure silicone seal. In terms of cost, Voopoo Vinci replacement pods and Voopoo PnP replacement pods are similarly priced. However, PnP pods might offer better long-term value due to their cross-device compatibility and wider coil options. If you're someone who switches devices or likes to experiment with different vaping styles, Voopoo PnP replacement pods give you more freedom. If you're using a device from the Vinci series and want simplicity with great performance, go for Voopoo Vinci replacement pods. They are reliable, easy to use, and optimized for Vinci mods. However, if you want more flexibility, broader compatibility, and greater control over your vaping style, Voopoo PnP replacement pods are the smarter choice. Both pod types offer exceptional quality, but your final decision should depend on the device you own and your vaping preferences. TIME BUSINESS NEWS
