Latest news with #PortFiestaPark
Daily Mail
2 days ago
- Daily Mail
British tourist condemns Benidorm hotel because the 'entertainment was all Spanish' and 'the Spanish are loud are rude' in damning review
A furious British holidaymaker condemned a Benidorm hotel because of its 'loud and rude' Spanish guests and for not offering entertainment in English. In a scathing review posted on TripAdvisor, the Brit who stayed at Port Fiesta Park in the Spanish resort said: 'Lovely hotel but the food was poor plates always cold. Footballers arrived every weekend we were there noisy and given priority at meal times. Entertainment all Spanish.' Leaving a one-star review, the former guest also said 'Spanish guests were loud and rude.' 'Would not recommend', the Brit added. Despite the brutal overall rating, the holidaymaker gave the categories for value, location, service, rooms, cleanliness and sleep quality five stars. The hotel responded to the guest's remarks, saying: 'Thank you for sharing your opinion with us. We apologize if your experience was not as you expected and we take note of everything described in order to improve our service day by day. We are saddened by your story about other guests. 'Our hotel, like Benidorm, is an international destination that receives people of up to 10 different nationalities every day and all are welcome. Sincerely, the Port Fiesta Park team,' it added. But the Brit is not the first to complain about the amount of Spanish locals in the tourist destination. Leaving a one-star review, the former guest also said 'Spanish guests were loud and rude' Back in 2018, a British grandmother claimed her her holiday to Benidorm was ruined because her Spanish hotel had 'too many Spaniards in it'. Freda Jackson from Blackburn, Lancashire, said she cried at the end of her two-week trip to the popular holiday destination which she booked through travel operator Thomas Cook. The pensioner said her hotel was teeming with 'rude' Spaniards - and claimed one nearly knocked her over on one occasion. Ms Jackson had booked to stay at the Poseidon Playa, located on the outskirts of Benidorm in south east Spain, with a friend in April 2017. Ms Jackson said: 'The hotel was full of Spanish holidaymakers and they really got on our nerves because they were just so rude. 'One evening a Spanish guy nearly knocked me flying and he just walked off without even apologising. 'The entertainment in the hotel was all focused and catered for the Spanish - why can't the Spanish go somewhere else for their holidays?'. The TripAdvisor complaint also comes as a British holidaymaker branded her holiday in Corfu a 'nightmare' because there was 'no English food' available on her trip. The pensioner paid £750 for the holiday but blasted the hotel's dining options, insisting 'there was no food we could eat and we couldn't have anything to drink' Susan Edwards set off on a seven-night, all-inclusive holiday to the Lido Corfu Sun Hotel on the Greek island with her family last month but claimed the trip was 'horrendous from the minute we got there'. The 69-year-old paid £750 for the holiday but blasted the hotel's dining options, insisting 'there was no food we could eat and we couldn't have anything to drink'. On the first morning, she could have 'toast, a hard boiled egg or something in sauce. There was no bacon.' The next day's breakfast was 'mozzarella and sliced tomatoes. There was no hot bacon or sausage.' Thankfully, 'we got chips one day' but only 'one day out of the whole lot'. 'There was fish, sardines and rice - I was sick to death of looking at rice,' Ms Edwards, from Westerhope, said. 'There was pasta and salads, none of this was marked. 'One night there was a Greek night and they had kebabs, I couldn't eat that. 'It's the worst holiday I've ever been on.' The drinks on offer at the all-inclusive included wine, lager, ouzo, or brandy as well as soft drinks. Bottled water cost €1.50, Ms Edwards claimed, who was travelling with her cousins, aged 77 and 78, her daughter, 30, and second cousin, 50. But the pensioner does not like ouzo and does not drink brandy - so did not enjoy a single drink on her holiday, she claimed. She explained that she would normally drink bottled lager or one Bacardi and Coke, but this would have cost her €9. 'By the time we paid £750 for the holiday, Euro 70 tourist tax for me and my daughter and an extra £450 for both of our meals, I could have been to the Caribbean on that', the furious tourist said. The Lido Corfu Sun Hotel have said Ms Edwards claims are 'inaccurate, exaggerated, and in many cases entirely false information'.
Daily Mirror
2 days ago
- Daily Mirror
Furious Brit complains holiday was ruined by 'rude' Spanish people at hotel
A British holidaymaker has posted a scathing review of their Benidorm hotel, slamming the amount of "loud and rude" Spanish guests who were also staying there, and complaining that the entertainment wasn't in English After staying in an otherwise "lovely" hotel in Benidorm, a furious British tourist has taken to TripAdvisor, leaving a totally scathing review of the establishment, and criticising the number of "loud and rude" Spanish guests. The former guest at Port Fiesta Park - located in the Costa Blanca region of Alicante - clearly was not particularly happy with the experience, leaving just one star in their review. "Lovely hotel but the food was poor plates always cold. Footballers arrived every weekend we were there noisy and given priority at meal times. Entertainment all Spanish. would not recommend. Spanish guests were loud and rude. restaurant and other staff excellent." Despite branding the hotel just one star overall, when it came to reviewing various subcategories - like cleanliness, quality of sleep, value for money, and service - the holidaymaker was much more positive, giving five stars across the board. The hotel posted a polite reply to the review, explaining: "Thank you for sharing your opinion with us. We apologize if your experience was not as you expected and we take note of everything described in order to improve our service day by day. We are saddened by your story about other guests. "Our hotel, like Benidorm, is an international destination that receives people of up to 10 different nationalities every day and all are welcome. Sincerely, the Port Fiesta Park team." This tourist isn't the first Brit to publicly complain about the amount of Spanish people they encountered whilst holidaying in Spain. When pensioner Freda Jackson visited Benidorm for a fortnight's holiday back in 2017 - staying at the Poseidon Playa - she ended up in tears after dealing with what she called "rude" Spanish guests at her hotel. "The hotel was full of Spanish holidaymakers and they really got on our nerves because they were just so rude," she has said. "One evening a Spanish guy nearly knocked me flying and he just walked off without even apologising." Much like the reviewer of the Port Fiesta Park, Freda was not impressed that the entertainment provided by the hotel for guests was in Spanish, not English. "The entertainment in the hotel was all focused and catered for the Spanish - why can't the Spanish go somewhere else for their holidays?" Brits make up the second largest group to holiday in Benidorm - after Spaniards themselves - with 832,000 people from the UK heading to the hotspot in Costa Blanca in 2023. However, Spain has increasingly seen mass protests against the number of tourists visiting, despite the importance of holidaymakers to the economy. A man who lives in the area and works organising stag parties explained previously that most locals welcome tourists due to the fact that many of them work in the industry, and rely upon visitors for their income. "Are tourists welcome in Benidorm? The answer is yes, yes, yes. Has there been any signs of any types of protests in Benidorm against tourists? No, no, no. "One of the reasons I say that and I think that it's going to remain that way is because pretty much everyone that's working in Benidorm that lives in Benidorm has some connection with a tourism business or the sector of tourism. Whether that means they're working in a bar, restaurant, hotel, whether they're in some sort of services industry, no matter what type of business it is, it's going to feel some effect of tourism."
