07-07-2025
Forum: Not easy to buy online tickets for football matches
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The Football Association of Singapore is using Ticketek, a company based in Sydney, Australia, for selling tickets to football events in Singapore.
I am 68 and am finding it very difficult to secure tickets, as the process seems rather complicated. The password field, even when filled with the required 12 characters, does not always let me proceed. I also find electronic payments a security risk.
Surely a company which has counters in Singapore should be chosen as the ticketing partner, as that would give us a choice to buy physical tickets. It doesn't help that Ticketek's helpline is an Australian number.
One suggestion is to sell the tickets at the venues for three days after the match dates are announced, so that fans like me can go physically to buy them.
It looks like I cannot even go support Singapore's boys' and girls' squads in the Lion City Cup 2025, or watch the national team when they face India and Bangladesh in the coming months.
As retired seniors, we feel locked out from attending football events in our golden years. Please think of us.
Prakasam Alexander Maria
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