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The Hindu
26-05-2025
- The Hindu
Eluru district police in Andhra Pradesh launch AI-based complaint registration system for efficient grievance redressal
The Eluru district police have developed an Artificial Intelligence (AI)-based complaint registration system, which is first of its kind in the State. The AI Bot grievance registration has been launched in the Public Grievance Redressal System (PGRS) on Monday. In the AI Bot system, complainants can submit their grievance digitally as per the choice of their dialect, which will automatically generate the complaint as per the procedure. The new AI-based PGRS has been introduced under the supervision of the Eluru district police. 'The Artificial Intelligence grievance registration system has been launched as a pilot project. Through AI Bot, the complainant can directly interact, present the grievance and record the voice,' said Eluru district Superintendent of Police K. Pratap Shiva Kishore. The AI Bot project will increase responsibility and accountability on the police officers. The officers will solve the complaint in the stipulated time, the SP said. 'AI Bot will ask questions, clarify doubts and gather complete information while registering the complaint,' Mr. Pratap Shiva Kishore told The Hindu. Additional Superintendent of Police N.S.S. Shekhar, spoke with the complainants, who registered their grievances online through AI Bot, and assured to solve the grievances. 'We received 39 complaints on land and family disputes, fake transactions, cybercrimes and other issues,' the SP said. 'The AI-based complaint registration system will enhance transparency, digital evidence and render justice to the complainants,' a petitioner, who submitted the grievance online said.
The Hindu
11-05-2025
- The Hindu
Tight security arranged for ‘Brahmotsavams' at Dwaraka Tirumala
Police conducted surprise checks during the ongoing 'Brahmotsavams', at Dwaraka Tirumala Devasthanam, in Eluru district, on Sunday. The police carried out the searches using drones at the temple premises. Brahmotsavams of Lord Venkateswara Swamy are being performed from May 7 to 14. The police conducted vehicle checks in the villages, temple premises, bus stations and on National Highways leading to the Devasthanam, said Superintendent of Police (SP) K. Pratap Shiva Kishore. 'Elaborate security arrangements have been made atop the hill shrine for the Kalyanotsavam being performed on May 11 night and Radhotsavam on May 12,' said Deputy Superintendent of Police (DSP) D. Sravan Kumar. 'Police arranged pickets and round-the-clock bandobust during the Brahmotsavams. Checking is being done at hotels in and around the temple,' said Bhimadole Circle Inspector (CI) U.J. Wilson. Devotees can alert the police by calling 9440796653, or Dial 112, if they observe suspicious movements, the DSP said.
