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New Indian Express
an hour ago
- Business
- New Indian Express
Amazon India to invest over Rs 2,000 cr in 2025
Amazon India will invest over Rs 2,000 crore( $233 million) this year to enhance its pan-India operations network. On Thursday, the company announced that the investment will be used to expand and upgrade operations infrastructure, improve associate safety and well-being programs, and develop new tools and technology for its fulfillment network. Amazon plans to leverage these investments to launch new sites and upgrade existing facilities across its fulfilment, sortation and delivery network. This investment will enhance processing capacity, improve fulfillment speed, and increase efficiency across the company's operations network that will help Amazon serve customers across India faster and more reliably, the ecommerce giant said in a release. Apart from this, the company will continue to invest and expand initiatives aimed at improving the health and financial well-being of employees and associates across the operations network. This includes expanding programs like 'Ashray' – to provide dedicated rest points for delivery associates, even those not delivering for Amazon – offering seating, water, charging stations, and washroom facilities; 'Samridhi' - a financial well-being program focused on financial education and personal finance support for associates and drivers; 'Pratidhi' program supporting children of associates with scholarship; and 'Sushruta' to address the healthcare needs of truck drivers, the company added in the release. Recently, Amazon launched a nation-wide initiative to offer free health check-ups to over 80,000 delivery associates and partners through medical camps by the end of 2025. "For over a decade now in India, we have been focused on building the best-in-class logistics infrastructure—designed to deliver with safety, speed, scale, and reliability for our customers across the country. These latest investments reflect our commitment to continually expand and upgrade our operations across our fulfilment, sortation and delivery network," said Abhinav Singh, VP - Operations, Amazon India and Australia.
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Business Standard
11 hours ago
- Business
- Business Standard
Amazon to invest ₹2,000 cr in India to expand logistics, boost safety
Amazon plans to invest more than ₹2,000 crore (about $233 million) in its Indian operations network in 2025, in a move aimed at strengthening logistics capabilities and boosting safety standards across the country. The investment will be directed towards expanding and modernising the e-commerce giant's infrastructure, enhancing employee safety and wellness initiatives, and developing advanced technologies to streamline its fulfilment network. The planned outlay highlights Amazon's broader ambition to operate what it calls India's 'safest, fastest, and most reliable' logistics network. The company said the new capital commitment builds on a series of prior investments that have enabled it to service every deliverable postal code in the country. 'For over a decade now in India, we have been focused on building the best-in-class logistics infrastructure—designed to deliver with safety, speed, scale, and reliability for our customers across the country,' said Abhinav Singh, Vice-President - Operations, Amazon India and Australia. 'These latest investments reflect our commitment to continually expand and upgrade our operations across our fulfilment, sortation and delivery network.' India remains a critical growth market for Amazon, which continues to face intense competition from rivals like Walmart-owned Flipkart, Reliance's JioMart and the Tata Group. Amazon plans to use the investment in India to launch new sites and upgrade existing facilities across its fulfilment, sortation, and delivery network. The move is aimed at boosting processing capacity, speeding up order fulfilment, and improving overall operational efficiency. The facilities—both new and existing—will feature energy-efficient systems and state-of-the-art technology. Amazon says its fulfilment centres are designed for accessibility, with ongoing improvements in cooling, safety measures, and rest areas to support employee well-being and create an inclusive work environment. The investment highlights Amazon's strategy to deepen its logistics footprint in India, enhance customer experience, empower sellers, and support local economic growth. Amazon will continue investing in initiatives to support the health and financial well-being of employees and associates across its India operations. Key programmes include Ashray, which offers rest points for delivery personnel; Samridhi, focused on financial education; Pratidhi, a scholarship programme for associates' children; and Sushruta, addressing truck drivers' healthcare needs. The company also provides on-site first aid and insurance cover for associates. It has launched a nationwide campaign to offer free health check-ups to over 80,000 delivery partners by the end of 2025. Amazon is also boosting on-road safety with tech-driven alerts for speed and rest, route optimisation tools, and a new Helmet Adherence App to ensure helmet use. It is also streamlining driver onboarding, enhancing the Driver app for greater transparency and benefits, and simplifying delivery workflows with improved navigation and verification features.
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Business Standard
12 hours ago
- Business
- Business Standard
Amazon plans ₹2,000 crore push to expand warehousing, delivery in India
Amazon has announced plans to invest around ₹2,000 crore ($233 million) in India in 2025, to scale up its logistics and delivery infrastructure, improve service speed and reliability, and enhance the welfare of its employees and delivery partners, the e-commerce giant said on Thursday. The investment will go towards Amazon India 's new fulfilment centres, sortation hubs, and delivery stations across the country. The company also plans to upgrade existing facilities with automation, better cooling systems, safety features, and rest areas, including infrastructure designed for people with disabilities. 'Over the past decade, we've built one of India's most extensive logistics infrastructures,' said Abhinav Singh, vice president of operations for Amazon India. 'This fresh investment is part of our long-term commitment to improve delivery speed, enhance safety, and support the people who power our network.' Boosting infrastructure and upgrading facilities The new funds will also be used to open more fulfilment centres and improve the ones already in place. Amazon wants to speed up deliveries and handle orders more efficiently across its serviceable pin codes in India. Its warehouses, built at scale with a focus on automation, are also being upgraded to be more energy-efficient and accessible, with features like better cooling, enhanced safety measures, and rest areas for workers, including those with disabilities. Worker welfare and safety prioritised A portion of the funding will support employee welfare initiatives. Programmes such as Ashray, which provide rest stops for delivery workers, will be expanded. Other schemes, including Samridhi (financial literacy), Pratidhi (scholarships), and Sushruta (healthcare for truck drivers), will also be scaled up. Amazon said it aims to reach over 80,000 delivery personnel with health check-ups by the end of 2025. All associates, including delivery staff, are covered by insurance and have access to on-site first aid. Safety upgrades for delivery workers Amazon is also investing in safety and efficiency tools for delivery workers. These include tech to monitor routes, balance workloads, and send helmet-use alerts. A new Helmet Adherence Application is being introduced to verify proper helmet usage before trips and send real-time safety alerts. Updates to Amazon's Driver app will provide clearer earnings transparency, simplify navigation in areas with poorly structured addresses, and introduce photo and video-based item verification to ease cognitive load. Additionally, onboarding processes for drivers are being refined to make joining Amazon's network quicker and more intuitive. India's e-commerce sector to touch $325 billion by 2030 The announcement comes as India's e-commerce sector is projected to grow at a compound annual growth rate (CAGR) of 21 per cent, reaching a market size of $325 billion by 2030, fuelled by increased smartphone usage, growing internet access, digital payment adoption, and rising middle-class spending.
