Latest news with #ProviderLens
Business Wire
4 days ago
- Business
- Business Wire
U.S. Firms Enhance Cybersecurity for Resilience
STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises in the U.S. are adopting a wide range of advanced cybersecurity services and solutions to protect their assets from increasingly sophisticated attacks, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. Security threats are more complex than ever, and regulations continue to expand and evolve. Companies in the U.S. want automated, proactive cybersecurity solutions closely integrated with their business strategies and objectives. Share The 2025 ISG Provider Lens ® Cybersecurity — Services and Solutions report for the U.S. finds that organizations are partnering with service and solution providers to implement adaptive systems for enterprise resilience, including AI-enabled capabilities. They are responding to growing and evolving threats, as demonstrated by the increasing frequency and impact of data breaches and ransomware attacks throughout 2024. 'Security threats are more complex than ever, and regulations continue to expand and evolve,' said Doug Saylors, partner and leader of ISG Cybersecurity. 'Companies in the U.S. want automated, proactive cybersecurity solutions closely integrated with their business strategies and objectives.' U.S. enterprises are using advanced analytics and automation to make security operations more efficient and effective, the report says. These technologies streamline workflows by linking various tools, automating repetitive tasks and codifying incident response processes. AI innovations enhance these capabilities with new ways to interpret data, identify patterns and make real-time recommendations. This trend is expected to continue through 2025, shaping the future of technical security services. AI is playing a growing role in U.S. cybersecurity strategies as both threat actors and solution providers rapidly adopt AI-enabled technologies, ISG says. IT professionals are increasingly concerned about attackers using AI to exploit vulnerabilities with malware more quickly and to greater effect. However, AI-powered defense systems can process massive amounts of data to identify threats that manual detection might not find. In addition, the increasing use of AI tools is driving up demand for solutions to protect AI models, training data and applications from attacks such as data poisoning. Zero trust architecture is gaining significant traction in the U.S. as enterprises seek to protect resources across ever-wider security perimeters, the report says. Cloud migration and distributed operations are making this approach more attractive. Zero trust systems deploy components such as identity and access management (IAM) to verify users and microsegmentation to isolate individual assets. As U.S. companies accelerate digital transformation while preparing for future threats, strategic security services will focus on enhancing business resilience and using real-time intelligence to help enterprises devise strategies aligned with their risk profiles, ISG says. At the same time, organizations are taking advantage of significant advancements in security operations center/managed detection and response (SOC/MDR) services, including improved proactive threat hunting and prioritization of threats. 'Successful enterprises in the U.S. are integrating people, processes and technology into their security postures to meet AI-related risks,' said Gowtham Sampath, assistant director and principal analyst, ISG Provider Lens Research, and lead author of the report. 'Partnering with service providers is crucial for augmenting internal teams with specialized skills and building up defenses.' The report also explores global cybersecurity technology trends affecting U.S. enterprises, including increasing adoption of IAM, extended detection and response (XDR) and security service edge (SSE). For more insights into the cybersecurity challenges facing enterprises in the U.S., plus ISG's advice on how to address them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® Cybersecurity — Services and Solutions report for the U.S. evaluates the capabilities of 116 providers across nine quadrants: Identity and Access Management (Global), Extended Detection and Response (Global), Security Service Edge (Global), Technical Security Services — Large Accounts, Technical Security Services — Midmarket, Strategic Security Services — Large Accounts, Strategic Security Services — Midmarket, Next-Gen SOC/MDR Services — Large Accounts and Next-Gen SOC/MDR Services — Midmarket. The report names IBM as a Leader in five quadrants. It names Accenture, Atos, Capgemini, CyberProof, Deloitte, EY, HCLTech, Infosys, Kudelski Security, NCC Group, Optiv, PwC, Rackspace Technology, TCS, Trustwave, Unisys and Wipro as Leaders in three quadrants each. Broadcom, Fortinet, Microland, Microsoft, Palo Alto Networks and Persistent Systems are named as Leaders in two quadrants each. Cato Networks, Check Point Software, Cisco, Critical Start, CrowdStrike, CyberArk, Cyderes, Forcepoint, KPMG, Kroll, ManageEngine, Mphasis, Netskope, Okta, One Identity (OneLogin), Ping Identity, Proficio, SailPoint, Saviynt, SentinelOne, Trellix, Trend Micro, Versa Networks and Zscaler are named as Leaders in one quadrant each. In addition, NTT DATA is named as a Rising Star — a company with a 'promising portfolio' and 'high future potential' by ISG's definition — in three quadrants. BeyondTrust, HPE (Aruba), Microland, Mphasis, Persistent Systems and Sophos are named as Rising Stars in one quadrant each. In the area of customer experience, PwC is named the global ISG CX Star Performer for 2025 among cybersecurity service and solution providers. PwC earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from Capgemini, CyberProof, Rackspace and Unisys. The 2025 ISG Provider Lens ® Cybersecurity — Services and Solutions report for the U.S. is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Business Wire
6 days ago
- Business
- Business Wire
Nordic Enterprises Embrace Hybrid, Multicloud Strategies
STOCKHOLM--(BUSINESS WIRE)--Nordic enterprises are increasingly investing in hybrid and multicloud environments, optimizing flexibility, scalability, cost and compliance, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. Renewable energy in the Nordics costs up to 50 percent less than the European average. This is a significant catalyst for ongoing investment in data center expansion and outsourcing in the region. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the Nordics highlights environmental sustainability as a key focus for Nordic companies' data center strategies, which emphasize renewable energy and efficiency. Enterprises are taking advantage of the region's abundant green energy production while deploying innovations such as cooling systems enhanced with AI. 'Renewable energy in the Nordics costs up to 50 percent less than the European average,' said Rakesh Parameshwara, ISG lead for Banking, Financial and Insurance in the U.K., Ireland and Nordics. 'This is a significant catalyst for ongoing investment in data center expansion and outsourcing.' Cloud platforms ease AI integration, enabling Nordic enterprises to deploy generative AI tools and large language models to enhance operations. To meet the rising demand for real-time data processing and manage the influx of IoT devices, companies also are embracing edge computing infrastructure. This approach helps them handle advanced AI workloads and carry out digital transformation initiatives. Nordic enterprises are looking to hybrid clouds to integrate on-premises infrastructure with public and private cloud environments. This approach enhances operational efficiency by securing critical workloads and optimizes costs through on-demand services. Firms are also leveraging multicloud services to integrate offerings from multiple vendors, reducing the risk of vendor lock-in. Providers that excel in advanced automation and orchestration to efficiently manage hybrid environments are in high demand in the region. Nordic enterprises are prioritizing innovation and digital transformation, focusing on cybersecurity, talent development and collaboration with technology partners. They are capitalizing on the robust regional connectivity and proximity to European hubs to optimize latency-sensitive applications using edge computing. Nordic enterprises are also adopting comprehensive data strategies and ethical AI deployment to address siloed data and governance challenges. In these initiatives, they are working to ensure security and compliance with robust AI regulatory frameworks. Hybrid cloud deployment for AI is most common in the region's finance, healthcare and public sectors. 'Nordic firms are embracing hybrid and edge computing to enhance AI capabilities and manage real-time data,' said Meenakshi Srivastava, lead analyst, ISG Provider Lens Research, and lead author of the report. 'This strategy improves their ability to manage complex AI tasks and supports expansive digital transformation efforts.' The report also explores other cloud trends in the Nordics, including the growing use of scalable, high-density infrastructure options offered by colocation providers and the rise of hyperscaler partnerships for integrated offerings. For more insights into the cloud-related challenges faced by Nordic enterprises, along with ISG's advice for addressing them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the Nordics evaluates the capabilities of 60 providers across five quadrants: Managed Services — Large Accounts, Managed Services — Midmarket, Managed Hosting, Colocation Services and AI-Ready Infrastructure Consulting. The report names Orange Business as a Leader in four quadrants. It names Kyndryl and Tietoevry as Leaders in three quadrants each. Accenture, Atea, Capgemini, CGI, Fujitsu, LTIMindtree, Sopra Steria, TCS and Wipro are named as Leaders in two quadrants each. The report names atNorth, Bulk Infrastructure, Cognizant, Digital Realty, DXC Technology, Equinix, Green Mountain, HCLTech, Infosys, STACK Infrastructure and Tech Mahindra as Leaders in one quadrant each. In addition, GleSYS, Infosys and Sopra Steria are named as Rising Stars — companies with a 'promising portfolio' and 'high future potential' by ISG's definition — in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2025 among private/hybrid cloud and data center service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from Tietoevry. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for Nordics is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Associated Press
17-07-2025
- Business
- Associated Press
Hybrid, Multicloud Strategies Gain Traction in U.K.
LONDON--(BUSINESS WIRE)--Jul 17, 2025-- Enterprises across the U.K. are rapidly modernizing their cloud infrastructures, motivated by a surge in AI and ML workloads that demand scalable and secure cloud solutions, according to a new research report published today by Information Services Group ( ISG ) (Nasdaq: III ), a global AI-centered technology research and advisory firm. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.K. finds an upward trend in the adoption of hybrid and multicloud infrastructure models, with significant growth anticipated within the next three years. Performance, data sovereignty, security and regulatory pressures are the primary drivers of this growth. Hybrid cloud is now the preferred model for many U.K. enterprises, because it lets organizations align workloads with appropriate environments and improve data protection. 'U.K. enterprises are actively transitioning toward hybrid and multicloud platforms to support AI and ML workloads and safeguard sensitive data,' said Anthony Drake, partner at ISG. 'These flexible platforms are crucial for protecting organizations against ransomware and malware threats and for achieving cost efficiency.' Enterprises in the U.K. are using hybrid clouds to enhance security with private cloud resources while simultaneously gaining cost savings and flexible scalability from public clouds, ISG says. Increasingly, they are deploying real-time monitoring and ML within private clouds to strengthen data protection, particularly in highly regulated sectors such as healthcare and finance. As organizations embrace cloud environments, they are engaged in large-scale migration of business applications. Most organizations in the U.K. have migrated applications between environments to improve efficiency, capacity, security and innovation, the report says. Companies are optimizing on-premises and private cloud environments by integrating graphics processing units (GPUs) and expanding storage capacities. This approach eases handling of AI and analytical tasks while improving efficiency and resource utilization. Small and midsize enterprises (SMEs) in the U.K. are focused on developing customized cloud solutions to meet industry-specific demands. The uptake of modular data center designs is also on the rise, owing to their low total cost of ownership and accelerated deployment capabilities, ISG says. The U.K. government's designation of data centers as critical infrastructure, coupled with streamlined planning laws, facilitates new data center projects and reinforces a national focus on data protection. The capacity of U.K. data centers is expected to increase twofold by 2028, mainly driven by growing demand for generative AI (GenAI), cloud computing and government-supported infrastructure. 'The U.K.'s cloud market is undergoing rapid transformation, with organizations seeking agility through tailored solutions and modular data center designs,' said Meenakshi Srivastava, lead analyst, ISG Provider Lens Research, and lead author of the report. 'By 2025, 75 percent of enterprise data will be processed outside traditional data centers or cloud environments, indicating a shift in data management practices.' The report also explores other trends related to private/hybrid cloud and data center services in the U.K., including an increased emphasis on sustainability and the integration of agentic AI into hybrid and private cloud environments. For more insights into the private/hybrid cloud and data center services challenges that enterprises in the U.K. face, plus ISG's advice for overcoming them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.K. evaluates the capabilities of 69 providers across five quadrants: Managed Services — Large Accounts, Managed Services — Midmarket, Managed Hosting, Colocation Services and AI-Ready Infrastructure Consulting. The report names Fujitsu and Kyndryl as Leaders in three quadrants each. It names Accenture, Capgemini, Claranet, DXC Technology, Ensono, Hexaware, Infosys, Pulsant, Rackspace Technology, T-Systems and TCS as Leaders in two quadrants each. Atos, Computacenter, Deloitte, Digital Realty, Equinix, Global Switch, HCLTech, IBM, LTIMindtree, NTT DATA, Redcentric, Telefonica Tech, Telehouse, Unisys and Wipro are named as Leaders in one quadrant each. In addition, LTIMindtree, Mphasis and NTT DATA are named as Rising Stars — companies with a 'promising portfolio' and 'high future potential' by ISG's definition — in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2025 among private/hybrid cloud and data center service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from Hexaware and Unisys. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.K. is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III ) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments. View source version on CONTACT: Sarah Ye, ISG +44 7833 567868 [email protected] Laura Hupprich, ISG +1 203 517 3132 [email protected] KEYWORD: EUROPE IRELAND UNITED KINGDOM INDUSTRY KEYWORD: TECHNOLOGY CONSULTING SECURITY PROFESSIONAL SERVICES SOFTWARE NETWORKS INTERNET DATA MANAGEMENT ARTIFICIAL INTELLIGENCE SOURCE: Information Services Group, Inc. Copyright Business Wire 2025. PUB: 07/17/2025 05:00 AM/DISC: 07/17/2025 05:00 AM
Business Wire
17-07-2025
- Business
- Business Wire
Hybrid, Multicloud Strategies Gain Traction in U.K.
LONDON--(BUSINESS WIRE)--Enterprises across the U.K. are rapidly modernizing their cloud infrastructures, motivated by a surge in AI and ML workloads that demand scalable and secure cloud solutions, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. U.K. enterprises are moving to hybrid and multicloud platforms to support AI and ML workloads and safeguard sensitive data. These platforms are crucial for protecting organizations against ransomware and malware threats and for achieving cost efficiency. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.K. finds an upward trend in the adoption of hybrid and multicloud infrastructure models, with significant growth anticipated within the next three years. Performance, data sovereignty, security and regulatory pressures are the primary drivers of this growth. Hybrid cloud is now the preferred model for many U.K. enterprises, because it lets organizations align workloads with appropriate environments and improve data protection. 'U.K. enterprises are actively transitioning toward hybrid and multicloud platforms to support AI and ML workloads and safeguard sensitive data,' said Anthony Drake, partner at ISG. 'These flexible platforms are crucial for protecting organizations against ransomware and malware threats and for achieving cost efficiency.' Enterprises in the U.K. are using hybrid clouds to enhance security with private cloud resources while simultaneously gaining cost savings and flexible scalability from public clouds, ISG says. Increasingly, they are deploying real-time monitoring and ML within private clouds to strengthen data protection, particularly in highly regulated sectors such as healthcare and finance. As organizations embrace cloud environments, they are engaged in large-scale migration of business applications. Most organizations in the U.K. have migrated applications between environments to improve efficiency, capacity, security and innovation, the report says. Companies are optimizing on-premises and private cloud environments by integrating graphics processing units (GPUs) and expanding storage capacities. This approach eases handling of AI and analytical tasks while improving efficiency and resource utilization. Small and midsize enterprises (SMEs) in the U.K. are focused on developing customized cloud solutions to meet industry-specific demands. The uptake of modular data center designs is also on the rise, owing to their low total cost of ownership and accelerated deployment capabilities, ISG says. The U.K. government's designation of data centers as critical infrastructure, coupled with streamlined planning laws, facilitates new data center projects and reinforces a national focus on data protection. The capacity of U.K. data centers is expected to increase twofold by 2028, mainly driven by growing demand for generative AI (GenAI), cloud computing and government-supported infrastructure. 'The U.K.'s cloud market is undergoing rapid transformation, with organizations seeking agility through tailored solutions and modular data center designs,' said Meenakshi Srivastava, lead analyst, ISG Provider Lens Research, and lead author of the report. 'By 2025, 75 percent of enterprise data will be processed outside traditional data centers or cloud environments, indicating a shift in data management practices.' The report also explores other trends related to private/hybrid cloud and data center services in the U.K., including an increased emphasis on sustainability and the integration of agentic AI into hybrid and private cloud environments. For more insights into the private/hybrid cloud and data center services challenges that enterprises in the U.K. face, plus ISG's advice for overcoming them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.K. evaluates the capabilities of 69 providers across five quadrants: Managed Services — Large Accounts, Managed Services — Midmarket, Managed Hosting, Colocation Services and AI-Ready Infrastructure Consulting. The report names Fujitsu and Kyndryl as Leaders in three quadrants each. It names Accenture, Capgemini, Claranet, DXC Technology, Ensono, Hexaware, Infosys, Pulsant, Rackspace Technology, T-Systems and TCS as Leaders in two quadrants each. Atos, Computacenter, Deloitte, Digital Realty, Equinix, Global Switch, HCLTech, IBM, LTIMindtree, NTT DATA, Redcentric, Telefonica Tech, Telehouse, Unisys and Wipro are named as Leaders in one quadrant each. In addition, LTIMindtree, Mphasis and NTT DATA are named as Rising Stars — companies with a 'promising portfolio' and 'high future potential' by ISG's definition — in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2025 among private/hybrid cloud and data center service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from Hexaware and Unisys. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.K. is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Business Wire
15-07-2025
- Business
- Business Wire
U.S. Firms Seek Service Partners for AI-Ready Hybrid Clouds
STAMFORD, Conn.--(BUSINESS WIRE)--As enterprises in the U.S. execute hybrid multicloud strategies, many are turning to service providers that use AI and automation to ease cloud and data center management, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. AI is transforming the digital landscape, and data centers are at the heart of these changes. Service providers are delivering the tools and expertise enterprises need to build infrastructure that supports AI. Share The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.S. finds that the rapid adoption of technologies such as generative AI and large language models (LLMs) has created unprecedented demand for data processing and storage, making data centers even more critical for enterprise operations. Service providers are helping organizations address many data center challenges, especially the need for scalability, high-speed connectivity and regulatory compliance. 'AI is transforming the digital landscape, and data centers are at the heart of these changes,' said Anay Nawathe, ISG cloud delivery lead for the Americas. 'Service providers are delivering the tools and expertise enterprises need to build infrastructure that supports AI.' Providers are helping companies virtualize workloads, move them to cloud or colocation data centers and manage them with cloud-agnostic tools, the report says. The transition from traditional data centers to cloud-based infrastructure can improve scalability, security and efficiency. Reducing IT spending is a growing priority for U.S. enterprises as they face macroeconomic uncertainty on several fronts. Providers' managed services include observability and automation to improve enterprise cloud operations and FinOps frameworks to manage cloud costs. AI and ML bring valuable new capabilities to managed services for both private and hybrid clouds, ISG says. These include algorithms to analyze real-time data and logs and metrics to detect anomalies and forecast disruptions. Many U.S. enterprises want to use AI and ML but do not know how to start. They seek AI-ready infrastructure consulting that includes design, implementation and management. Enterprises distributing workloads across private and public clouds need to optimize the placement of those workloads to gain the full benefits of cloud-based computing. They are taking advantage of AI-powered features in managed services that automatically determine the best placement of each workload based on cost, performance requirements, resource availability and regulations. Security is a high priority for companies that migrate data and applications to hybrid clouds, and providers are integrating security operations into their services, ISG says. Enterprises use these features, including continuous monitoring, advanced threat detection and rapid incident response mechanisms, to ensure a consistent security posture across all managed environments. 'Companies are trusting critical workloads to hybrid clouds and the services that manage them,' said Shashank Rajmane, senior manager and principal analyst, ISG Provider Lens Research, and author of the report. 'They rely on service providers to enforce security policies and automate data governance and compliance across all parts of that distributed infrastructure.' The report also explores other U.S. trends related to hybrid cloud services, including advances in software-defined data centers and growing investments in DevOps and containerization for consistent application development and management. For more insights into U.S. enterprise challenges related to data centers and hybrid clouds, plus ISG's advice for addressing them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.S. evaluates the capabilities of 71 providers across five quadrants: Managed Services — Large Accounts, Managed Services — Midmarket, Managed Hosting, Colocation Services and AI-Ready Infrastructure Consulting. The report names Kyndryl and NTT DATA as Leaders in three quadrants each. It names Accenture, Capgemini, Cognizant, DXC Technology, Ensono, Rackspace Technology and TCS as Leaders in two quadrants each. Centersquare, CoreSite, CyrusOne, DataBank, Deloitte, Digital Realty, Equinix, Flexential, HCLTech, Hexaware, IBM, Infinite Computer Solutions, Infosys, Microland, Mphasis, PwC, QTS, Unisys, UnitedLayer and Wipro are named as Leaders in one quadrant each. In addition, Coforge and HPE are named as Rising Stars — companies with a 'promising portfolio' and 'high future potential' by ISG's definition — in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2025 among private/hybrid cloud data center service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from Unisys and UnitedLayer. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.S. is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
