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Almost 1/3 Of Public Servants Self-Censor On Misconduct
Almost 1/3 Of Public Servants Self-Censor On Misconduct

Scoop

time10-07-2025

  • Politics
  • Scoop

Almost 1/3 Of Public Servants Self-Censor On Misconduct

Almost one in three (30%) public servants do not agree they are 'safe to speak up about wrongdoing or inappropriate behaviour in the workplace', according to the recent Public Service Census. Self-censorship like this, at times based on fear of reprisals, is an ominous chord to sound from the heart of our public service, says Jonathan Ayling, Chief Executive of the Free Speech Union. "The public service plays an important role in serving our society and democracy, yet when 30% of public servants fear speaking up and challenging wrongdoing or inappropriate behaviour, we must question what sort of culture prevails. When else are public servants silent when they should speak? 'The Public Service Commissioner, Sir Brian Roche, claims 'good leadership isn't necessarily about deep, technical knowledge. It's the ability to get the confidence and trust of others.' This is impossible in contexts where individuals self-censor in fear. 'Free speech is not simply a vague, abstract right that allows individuals to speak without fear of the government. More importantly, it is the belief that every individual's voice matters and that they have a contribution to make, not least of all in the face of potential wrongdoing. Injustice and abuse thrive in silence. 'The Free Speech Union looks forward to reviewing the action plans that the Commissioner has required as a result of this survey, and the steps the Chief Executives will take to address self-censorship among public servants.'

Public Service Census Results Released
Public Service Census Results Released

Scoop

time08-07-2025

  • Politics
  • Scoop

Public Service Census Results Released

The latest Public Service Census results released today will be used to lift performance, improve efficiency and build on solid foundations. The Public Service Census is a regular survey of New Zealand public servants working in departments, ministries and departmental agencies. The 2025 Census ran from 3-21 March and included questions on productivity, delivery and integrity. Over 44,000 public servants from 40 agencies shared their feedback and ideas for improving the performance of the public service. Public Service Commissioner Sir Brian Roche said public servants have provided constructive feedback that will benefit the public service and taxpayers. 'Public servants have given us a lot to reflect on,' says Sir Brian. 'Overall, I am encouraged by the results. We've also been given clear signals on where we need to improve. My expectation is that individual public service chief executives will listen to what their staff have said, consider it, and either action it or justify why not.' The survey identified areas where the public service is performing well, with 87% of public servants feeling they contribute to delivering better outcomes for New Zealanders and 80% believe their work provides value for taxpayers. More than 90% of public servants believe their team has been at least moderately successful achieving objectives in the last 12 months. Other encouraging results: 95% of public servants have a good understanding of what it means to be politically neutral 91% say it's important to them that the agency where they work is open and transparent with the public 87% believe their agency is working for the long-term good of New Zealand. The census also highlights a number of issues public servants believe are hindering high performance: inefficient decision making is a problem (75%) complicated or unnecessary business processes (73%) high work volumes and insufficient staff (82%) poor communication between teams (69%) low appetite for risk/innovation (68%). Other results identifying areas for improvement: 57% believe senior leaders clearly articulate the direction and priorities for their organisation 51% believe suggestions to improve workplace efficiency or productivity are taken seriously and acted on 60% of managers say they have support from their agency to manage or improve staff performance that is not meeting expectations. While about 80% of public servants felt accepted and valued, and comfortable being themselves at work, 12% said they had experienced harassment or bullying in the past year. 70% of public servants felt it was safe to speak up about wrongdoing or inappropriate behaviour, with 15% disagreeing it was safe to speak up. 'Some of these results are very positive and provide a good base upon which we position for the future,' says Sir Brian. 'Like any organisation or business, the public service is always looking for ways to improve. 'The census is about listening to the people who work in the system, whether it be on the frontline or behind the scenes. Their insights are vital to lifting performance, delivery and culture, and it's important we listen and respond to their feedback. 'Improving how we work isn't just good for staff – it's essential for delivering better results for taxpayers and optimising the investment they have made in the system.'

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