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David Jones steals a march on rival Myer with Qantas Frequent Flyer tie-up
David Jones steals a march on rival Myer with Qantas Frequent Flyer tie-up

West Australian

time2 days ago

  • Business
  • West Australian

David Jones steals a march on rival Myer with Qantas Frequent Flyer tie-up

David Jones has stolen department store rival Myer's thunder, unveiling a potential lucrative tie up with Qantas that's set to win over more shoppers. Just a week after Myer outlined grand plans for an overhaul of its loyalty program, the Flying Kangaroo revealed it would become the new credit card rewards partner of David Jones. Airline rewards programs have become key to luring and retaining customers, and David Jones shoppers will soon be able to redeem their Qantas Points on a range of rewards across the Qantas Frequent Flyer program, including over 20 million reward seats, flight upgrades, hotel stays and other travel perks. The rollout comes just as Olivia Wirth — the former head of Qantas Frequent Flyer who is credited with turning the airline's loyalty program into a booming revenue generator — prepares to relaunch Myer's 'market-leading' loyalty program later this year in a bid to fuel sales and unlock data to target shoppers. Now Myer executive chair, Ms Wirth told an investor day briefing last week that the Myer One loyalty scheme was a strength for the retailer, but it must be made stronger to drive customer spending. David Jones' 'landmark' partnership with Qantas comes as it prepares to remake its own loyalty program later this year. In-store or online shoppers will be able to earn and redeem either David Jones Rewards Points or Qantas Points. Qantas Frequent Flyer has become Australia's largest loyalty programs with over 17 million members since its launch in 1987. Two-thirds of all Qantas Points are earned by frequent flyers are on the ground, and 35 per cent of all credit card spending in Australia is on a Qantas Points-earning card. David Jones chief executive Scott Fyfe said the 187-year-old business wanted to recognise and reward customers with a new premium loyalty experience. 'We are incredibly proud to bring together two iconic Australian brands as we prepare to launch the new David Jones Rewards program,' Mr Fyfe said. 'Of the 55 million visitors to our physical stores and 110 million visitors to each year we know a large number of our customers are also frequent flyers, so we're thrilled to welcome the national carrier to our department store and give Qantas members access to the David Jones premium brand curation. 'The new David Jones Rewards program is a key initiative under our Vision 2025+ strategy, which delivers a solid runway towards future growth and, most importantly, will deliver millions of Australians more choice, more value, and more rewards.' Qantas Loyalty boss Andrew Glance said half of Qantas Frequent Flyers already shop regularly at David Jones. 'The number of points members have earned through retailers has doubled in the last five years, and we anticipate it will double again by 2030, as we expand our footprint across a growing range of retail categories,' Mr Glance said. From August, Myer will roll out its loyalty program across the newly acquired Apparel Brands portfolio — which includes Just Jeans, Jay Jays, Jacqui E, Portmans and Dotti — as well as its own labels Sass & Bide, Marcs and David Lawrence. A broader relaunch is slated for October. Ms Wirth also flagged plans to expand Myer One partnerships with other companies like Commonwealth Bank and Virgin Airlines, allowing customers to redeem points beyond the Myer store network.

Earn Qantas points for your next vacation in-store or at the airport thanks to Lotte Duty Free
Earn Qantas points for your next vacation in-store or at the airport thanks to Lotte Duty Free

7NEWS

time15-05-2025

  • Business
  • 7NEWS

Earn Qantas points for your next vacation in-store or at the airport thanks to Lotte Duty Free

If you're setting off on a dreamy vacay to escape the winter blues, don't forget to keep earning Qantas points along the way so you can prepare for your next adventure. While getting in your daily steps and shopping at Woolies is going to boost your balance, there's another best-kept secret that will help to sky-rocket your points. Lotte Duty Free, one of the world's leading duty-free retailers, announced their very own partnership with Qantas Frequent Flyer, allowing shoppers to earn points every time they shop in-store or online. Perfect for jetsetters with an upcoming trip (hello Euro summer) you can now treat yourself to a designer perfume, earning 1 Qantas Point for every $1 spent at the same time. All you have to do is present your membership at the checkout to ensure the points are heading straight to your Frequent Flyer account. Ready to book flights or hotels with your hard-earned points? It's time to get shopping. Whether it's fragrances, fashion, luxury accessories, or travel exclusives, shopping at Lotte Duty Free just became even more rewarding. Travellers can shop up to 60 days before their international flight, providing proof of their upcoming departure, and still earn Qantas Points on their purchases. Even non-travellers can enjoy the benefit when purchasing eligible items at domestic retail prices, making this a compelling offer not just for globetrotters, but for anyone looking to elevate their shopping experience. For a seamless process, customers can scan their digital Qantas Frequent Flyer card via the Qantas App at checkout in-store. Alternatively, the Click & Collect option allows shoppers to make their purchases online and collect them at the airport—either when departing or upon returning; offering both convenience and savings. The partnership is being hailed as a major step forward in customer engagement and travel retail innovation. The Managing Director at Lotte Duty Free Oceania, Sean Lee explains, 'Our partnership with Qantas Frequent Flyer redefines duty-free shopping, giving travellers even more reason to explore its benefits.' 'Every dollar spent on eligible products in-store or online not only delivers exceptional value for our shoppers, but also brings them closer to their next destination.' Qantas is equally enthusiastic about the new partnership, emphasising the strong connection between shopping and loyalty. ' Australians love earning Qantas Points. Our new partnership with Lotte Duty Free gives members the chance to boost their points balance at the airport and before they even board their flight,' Executive Manager, Retail at Qantas Loyalty, Karen Farrar says. The Lotte Duty Free and Qantas Frequent Flyer points partnership is now available at the following locations: With more than 400 global brands and an array of exclusive offers, Lotte Duty Free remains Australia's leading destination for duty-free luxury. Now, with the added benefit of earning Qantas Points, the experience is more rewarding than ever.

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