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Six automation tools powering smarter business in the Middle East
Six automation tools powering smarter business in the Middle East

Gulf Today

time30-07-2025

  • Business
  • Gulf Today

Six automation tools powering smarter business in the Middle East

The Middle East's competitive growth-focused economy is pushing companies to streamline how they work. With pressure mounting across industries, 64% of businesses in the UAE alone plan to boost their automation spend in 2025, especially in finance, HR, and customer service. To support this shift, here are six tools helping organizations drive real efficiency gains across core business functions. 1. Spend management platforms Manual expense tracking often means scattered receipts, delayed reconciliations, and limited visibility into corporate spending, especially for high-volume or cross-border teams. These gaps risk compliance risks and profit leakage. Spend management platforms, like Qashio, solve this by enabling businesses to automate approvals, create smart corporate cards, and access real-time reporting, through direct integration with enterprise resource planning (ERP) systems. This helps businesses gain tighter control over budgets and spend patterns. Travel businesses, for example, have used Qashio for Travel to dramatically cut fraud, FX losses, and operational delays. From SMEs to enterprises, companies benefit from custom cards, embedded tools, and B2B loyalty rewards with air miles and hotel points, helping even small teams manage finances like pros. 2. HR automation systems Manual HR tasks are time-consuming, error-prone, and costly. Mistakes can run companies thousands, even millions, every year. From applicant tracking systems (ATS) to automated onboarding and payroll processing, HR automation platforms streamline operations while reducing compliance risks from a centralized dashboard. Time-off, benefits, and tax documents are simpler to access and less prone to errors. This frees up HR teams to focus on bigger strategic initiatives like talent development and workplace culture. 3. Marketing automation tools Growing audiences and multiple touchpoints make manual marketing unsustainable. Marketing automation tools send targeted emails, schedule social posts, and score leads based on engagement. These platforms help craft tailored customer journeys by analyzing behavior across channels and delivering relevant messages at the right time. From drip campaigns to omnichannel messaging, the goal is better engagement and ultimately, higher conversions. More than just saving time, this empowers teams with deeper insights into user trends, enabling smarter decisions and better ROI. 4. Customer support automation As demand grows, manual support systems can cause delays, long queues, and overwhelmed agents, turning off customers fast. Automation fills the gap with tools like chatbots, smart ticketing systems, and auto-routing helping customers get answers faster, often without needing a human agent at all. A 2025 study reported that 90% of C-level execs believe over 80% of customer issues will soon be resolved autonomously. AI-powered platforms can suggest help articles, assign tickets to specific employees, and translate requests in real time, leaving human agents to focus on complex cases. This leads to better satisfaction scores, leaner support teams, and 24/7 availability without increasing headcount. 5. Project management software Without automation, managing distributed teams becomes chaotic—missed tasks, delays, and miscommunication. Project management tools streamline assignments, track deadlines, and provide real-time status updates. Managers can instantly see who's working on what, identify bottlenecks, and generate reports to keep stakeholders updated. Alerts and reminders keep everyone accountable, while centralised documentation ensures everyone stays informed. As businesses scale, this kind of structure helps teams stay agile without losing oversight. 6. Procurement and purchasing platforms Procurement often stalls due to scattered invoices, slow approvals, and poor spend visibility, causing overspending, delays, and strained vendor ties. Purchase requests, approvals, invoice processing, and vendor management can all be digitized and streamlined. These platforms often come with budget enforcement features, real-time analytics, and integration with ERP systems. Procurement teams benefit from faster, more accurate cycles and clearer data, spending less time chasing signatures and more on strategic sourcing. Stronger supplier tools also lead to more reliable, cost-effective vendor networks. Automation frees up teams to think bigger, act quicker, and focus on higher-value work, whether in finance, HR, marketing, or support. That's why 60% of Middle East CEOs say they'll need to evolve their businesses within the next decade to remain viable. With tools like these already delivering results, the shift is in motion.

Six automation tools powering smarter business in the Middle East
Six automation tools powering smarter business in the Middle East

Web Release

time28-07-2025

  • Business
  • Web Release

Six automation tools powering smarter business in the Middle East

The Middle East's competitive growth-focused economy is pushing companies to streamline how they work. With pressure mounting across industries, 64% of businesses in the UAE alone plan to boost their automation spend in 2025, especially in finance, HR, and customer service. To support this shift, here are six tools helping organizations drive real efficiency gains across core business functions. Spend management platforms Manual expense tracking often means scattered receipts, delayed reconciliations, and limited visibility into corporate spending, especially for high-volume or cross-border teams. These gaps risk compliance risks and profit leakage. Spend management platforms, like Qashio , solve this by enabling businesses to automate approvals, create smart corporate cards, and access real-time reporting, through direct integration with enterprise resource planning (ERP) systems. This helps businesses gain tighter control over budgets and spend patterns. Travel businesses, for example, have used Qashio for Travel to dramatically cut fraud, FX losses, and operational delays. From SMEs to enterprises, companies benefit from custom cards, embedded tools, and B2B loyalty rewards with air miles and hotel points, helping even small teams manage finances like pros. HR automation systems Manual HR tasks are time-consuming, error-prone, and costly. Mistakes can run companies thousands, even millions , every year. From applicant tracking systems (ATS) to automated onboarding and payroll processing, HR automation platforms streamline operations while reducing compliance risks from a centralized dashboard. Time-off, benefits, and tax documents are simpler to access and less prone to errors. This frees up HR teams to focus on bigger strategic initiatives like talent development and workplace culture. Marketing automation tools Growing audiences and multiple touchpoints make manual marketing unsustainable. Marketing automation tools send targeted emails, schedule social posts, and score leads based on engagement. These platforms help craft tailored customer journeys by analyzing behavior across channels and delivering relevant messages at the right time. From drip campaigns to omnichannel messaging, the goal is better engagement and ultimately, higher conversions. More than just saving time, this empowers teams with deeper insights into user trends, enabling smarter decisions and better ROI. Customer support automation As demand grows, manual support systems can cause delays, long queues, and overwhelmed agents, turning off customers fast. Automation fills the gap with tools like chatbots, smart ticketing systems, and auto-routing helping customers get answers faster, often without needing a human agent at all. A 2025 study reported that 90% of C-level execs believe over 80% of customer issues will soon be resolved autonomously. AI-powered platforms can suggest help articles, assign tickets to specific employees, and translate requests in real time, leaving human agents to focus on complex cases. This leads to better satisfaction scores, leaner support teams, and 24/7 availability without increasing headcount. Project management software Without automation, managing distributed teams becomes chaotic—missed tasks, delays, and miscommunication. Project management tools streamline assignments, track deadlines, and provide real-time status updates. Managers can instantly see who's working on what, identify bottlenecks, and generate reports to keep stakeholders updated. Alerts and reminders keep everyone accountable, while centralised documentation ensures everyone stays informed. As businesses scale, this kind of structure helps teams stay agile without losing oversight. Procurement and purchasing platforms Procurement often stalls due to scattered invoices, slow approvals, and poor spend visibility, causing overspending, delays, and strained vendor ties. Purchase requests, approvals, invoice processing, and vendor management can all be digitized and streamlined. These platforms often come with budget enforcement features, real-time analytics, and integration with ERP systems. Procurement teams benefit from faster, more accurate cycles and clearer data, spending less time chasing signatures and more on strategic sourcing. Stronger supplier tools also lead to more reliable, cost-effective vendor networks.

In conversation with Armin Moradi, CEO and Co-Founder of Qashio on how Qashio is solving real CFO challenges
In conversation with Armin Moradi, CEO and Co-Founder of Qashio on how Qashio is solving real CFO challenges

Gulf Today

time14-07-2025

  • Business
  • Gulf Today

In conversation with Armin Moradi, CEO and Co-Founder of Qashio on how Qashio is solving real CFO challenges

As the financial technology landscape in the Middle East evolves, homegrown businesses like Qashio are leading the charge. Gulf Today sat down with Armin Moradi, CEO and Co-Founder of Qashio, to discuss how the company is leveraging AI, building tailored solutions for key industries like travel, and helping finance teams stay compliant and agile in a fast-changing regulatory environment. 1.⁠ ⁠With increased interest in AI-driven financial tools, is Qashio exploring or integrating any AI technologies to enhance automation, insights, or user experience? Qashio has been at the forefront of innovation and was an early adopter of AI, using it to streamline manual processes like scanning receipts and automating transaction categorisation. We are now exploring additional AI applications cautiously, with a strong focus on compliance and data privacy. Since UAE regulations mandate local data storage, we partner exclusively with UAE-based AI providers. Fortunately, the UAE's heavy investment in AI has created world-class technologies we are evaluating, particularly for delivering deeper insights and enhancing user experience. Any AI-driven features we roll out will strictly adhere to local privacy and compliance standards. 2.⁠ ⁠What's driving Qashio's focus on the travel industry, and how does your platform cater to the specific financial needs and pain points of travel-related businesses? Travel is one of the UAE's largest industries, with the UAE receiving over 18.7 million visitors in 2024 alone. As a UAE-based company, we're committed to supporting businesses across all sectors. It was a natural step to design Qashio for Travel, a solution built specifically for the unique needs of the Travel industry. Travel companies can instantly create unlimited corporate cards, leverage multi-currency wallets to save on high FX fees, and integrate seamlessly with GDS platforms. This tailored approach helps streamline financial operations and supports travel agencies book the 5.4 million UAE residents who travelled last year. 3.⁠ ⁠How is Qashio differentiating its offering to stand out among regional and global players? Innovation is at the core of Qashio's DNA. We want to ensure we're offering our clients the most functionality and value for their business. We are the only spend management solution in the region with a corporate loyalty programme, enabling businesses to earn rewards on their spending, redeemable for air miles, hotel points, and retail benefits. Built by ex-CFOs, Qashio offers unmatched functionality tailored to real-world finance challenges, including WhatsApp-based receipt collection and hyper-segmented accounting abilities. To support our clients fully, we've assembled a UAE-based team of experts with experience at ERP giants like Oracle, Odoo, and SAP, ensuring hands-on, localised support for our clients. 4.⁠ ⁠How is Qashio supporting finance teams in navigating today's fast-changing regulatory and economic landscape across the GCC? Qashio is committed to helping UAE businesses thrive in the fast-changing regulatory and economic landscape. Our fully local team monitors shifts in GCC regulations and proactively advises clients on compliance requirements, ensuring they remain agile and informed. At the same time, we continuously refine our platform based on client feedback. Designed by finance professionals, for finance professionals, Qashio empowers teams to navigate complexity with automation, visibility, and control at their fingertips.

Qashio and Visa launch ‘Qashio for Travel' to streamline and secure global travel payments at Arabian Travel Market 2025
Qashio and Visa launch ‘Qashio for Travel' to streamline and secure global travel payments at Arabian Travel Market 2025

Web Release

time28-04-2025

  • Business
  • Web Release

Qashio and Visa launch ‘Qashio for Travel' to streamline and secure global travel payments at Arabian Travel Market 2025

Business and Economics Travel By Editor_wr On Apr 28, 2025 Qashio , one of the leading providers of spend management solutions, in partnership with Visa, a world leader in digital payments, has launched Qashio for Travel, a next-generation payment platform built to address the unique operational and financial pain points in the travel industry. The launch comes during the Arabian Travel Market (ATM) 2025, the region's flagship travel and tourism event. Travel companies have long grappled with inefficient card management, fraud risk, slow reconciliation, poor cash flow visibility, limited rewards, and costly foreign exchange fees. Qashio for Travel is built to help businesses gain full control over their global spend by issuing instant virtual cards tied to each PNR, setting detailed spending limits, and accessing real-time transaction data across multiple currencies. The platform enables seamless payments in AED, SAR, USD, EUR, and GBP, helping travel agencies manage foreign exchange exposure while simplifying back-office operations, maximising margins and reducing booking costs and the risk of fraud. With Qashio's automated reconciliation capabilities, travel businesses can eliminate error-prone manual processes and unlock faster, more accurate financial reporting. Qashio for Travel gives online travel agencies, travel management companies, destination management companies, and corporate travel teams the tools to optimise cash flow, track itinerary-level expenses in real time, and earn rebates on every transaction. Launching the platform during ATM 2025 is a strategic move, aligned with the UAE's rapidly growing travel sector, which is expected to contribute $100 billion to the national economy. 'We're excited to unveil Qashio for Travel during Arabian Travel Market, where the energy and innovation in the travel space truly reflect the opportunity ahead,' said Armin Moradi, CEO and Co-Founder of Qashio. 'Travel businesses in the UAE have long needed a smarter, more transparent way to manage spending. With Qashio for Travel, we're proud to launch a product designed specifically for their fast-paced, high-volume operations — one that offers control, automation, and rewards in one powerful platform. With the country now ranking sixth globally for international tourist spending, recording $51.9 billion in receipts, this sector is vital to our economy, and we're proud to support it with the right financial infrastructure. Visa's strategic support and global insight have helped elevate this product to meet the real-world demands of this industry.' Salima Gutieva, Visa's VP and Country Manager for UAE , added, 'The Middle East is one of the fastest-growing tourism regions in the world, and the travel sector is central to its economic diversification. We're proud to collaborate with Qashio on a solution that not only modernises payments for travel companies but also contributes to the region's long-term tourism goals. Qashio for Travel reflects the strength of our partnership — combining Visa's global payment infrastructure with Qashio's commitment to innovation — to deliver real impact for businesses.' Earlier this year, Qashio and Visa launched the Visa Commercial Choice Travel program in the region, committing over AED 100 million to support the travel industry across the UAE, MENA, Europe, and the UK. This solution allows travel companies to issue Qashio cards in multiple currencies and integrate seamlessly with booking platforms and global distribution systems (GDS), bringing automation, efficiency, and security to every step of the payment process. With the UAE heading towards a cashless economy, the launch of Qashio for Travel at Arabian Travel Market 2025 positions Qashio and Visa as key enablers, equipping the travel industry with the digital tools it needs to move faster, operate smarter, and compete globally. Comments are closed.

Qashio and Visa launch ‘Qashio for Travel' to streamline and secure global travel payments at Arabian Travel Market 2025
Qashio and Visa launch ‘Qashio for Travel' to streamline and secure global travel payments at Arabian Travel Market 2025

Zawya

time28-04-2025

  • Business
  • Zawya

Qashio and Visa launch ‘Qashio for Travel' to streamline and secure global travel payments at Arabian Travel Market 2025

Dubai, UAE – Qashio, one of the leading providers of spend management solutions, in partnership with Visa, a world leader in digital payments, has launched Qashio for Travel, a next-generation payment platform built to address the unique operational and financial pain points in the travel industry. The launch comes during the Arabian Travel Market (ATM) 2025, the region's flagship travel and tourism event. Travel companies have long grappled with inefficient card management, fraud risk, slow reconciliation, poor cash flow visibility, limited rewards, and costly foreign exchange fees. Qashio for Travel is built to help businesses gain full control over their global spend by issuing instant virtual cards tied to each PNR, setting detailed spending limits, and accessing real-time transaction data across multiple currencies. The platform enables seamless payments in AED, SAR, USD, EUR, and GBP, helping travel agencies manage foreign exchange exposure while simplifying back-office operations, maximising margins and reducing booking costs and the risk of fraud. With Qashio's automated reconciliation capabilities, travel businesses can eliminate error-prone manual processes and unlock faster, more accurate financial reporting. Qashio for Travel gives online travel agencies, travel management companies, destination management companies, and corporate travel teams the tools to optimise cash flow, track itinerary-level expenses in real time, and earn rebates on every transaction. Launching the platform during ATM 2025 is a strategic move, aligned with the UAE's rapidly growing travel sector, which is expected to contribute $100 billion to the national economy. 'We're excited to unveil Qashio for Travel during Arabian Travel Market, where the energy and innovation in the travel space truly reflect the opportunity ahead,' said Armin Moradi, CEO and Co-Founder of Qashio. 'Travel businesses in the UAE have long needed a smarter, more transparent way to manage spending. With Qashio for Travel, we're proud to launch a product designed specifically for their fast-paced, high-volume operations — one that offers control, automation, and rewards in one powerful platform. With the country now ranking sixth globally for international tourist spending, recording $51.9 billion in receipts, this sector is vital to our economy, and we're proud to support it with the right financial infrastructure. Visa's strategic support and global insight have helped elevate this product to meet the real-world demands of this industry.' Salima Gutieva, Visa's VP and Country Manager for UAE, added, 'The Middle East is one of the fastest-growing tourism regions in the world, and the travel sector is central to its economic diversification. We're proud to collaborate with Qashio on a solution that not only modernises payments for travel companies but also contributes to the region's long-term tourism goals. Qashio for Travel reflects the strength of our partnership combining Visa's global payment infrastructure with Qashio's commitment to innovation to deliver real impact for businesses.' Earlier this year, Qashio and Visa launched the Visa Commercial Choice Travel program in the region, committing over AED 100 million to support the travel industry across the UAE, MENA, Europe, and the UK. This solution allows travel companies to issue Qashio cards in multiple currencies and integrate seamlessly with booking platforms and global distribution systems (GDS), bringing automation, efficiency, and security to every step of the payment process. With the UAE heading towards a cashless economy, the launch of Qashio for Travel at Arabian Travel Market 2025 positions Qashio and Visa as key enablers, equipping the travel industry with the digital tools it needs to move faster, operate smarter, and compete globally. About Qashio Qashio is a top spend management platform dedicated to streamlining and optimising expense management for businesses. Offering advanced features such as expense tracking, virtual cards, and seamless integrations, Qashio enables companies to maintain control, compliance, and visibility over their spending.

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