Latest news with #Quadient
Yahoo
28-05-2025
- Business
- Yahoo
Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth
Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personalized, omnichannel customer interactions. The extended AI is part of the latest release of Quadient Inspire, an industry-leading customer communications management (CCM) solution, and represents Quadient's continued investment in transforming the way businesses dynamically communicate with customers. New AI-driven capabilities include real-time sentiment analysis and scoring, language translation and personally identifiable information (PII) detection. The new advancements enable businesses to deliver seamless, effective and meaningful interactions to their customers while empowering employees to create and improve communications effortlessly. With the integration of advanced AI assistance, Quadient Inspire now empowers organizations to achieve up to 50% faster content creation and double communication output without increasing headcount. By guiding authors with real-time suggestions, Inspire dramatically accelerates time-to-market while improving consistency, quality and regulatory alignment across all customer communications. 'Quadient Inspire has evolved significantly, leveraging AI capabilities for faster content creation and refinement, high-level personalization, language translation and automation of sophisticated workflows,' said Robert Palmer, research VP with IDC's imaging, printing, and document solutions group. 'The latest Inspire release includes expanded cloud environment options, supporting Quadient's AnyPrem promise. Quadient continues to innovate, setting a high standard for customer communication management in an increasingly dynamic digital environment.' 'Quadient is always striving for new heights in CCM leadership, and we're excited to be reshaping the industry with the new opportunities AI and automation provide," said Chris Hartigan, chief solution officer, digital, Quadient. 'Our strategy for driving innovation is focused on elevating customer interactions, streamlining and automating workflows, discovering actionable insights, ensuring regulatory adherence and driving better business outcomes. Quadient's intelligent platform is helping businesses tackle some of the biggest mountains they face today – measuring, optimizing and driving value with intelligent, personalized customer communications.' The latest release of Quadient Inspire (R17) includes more than 300 enhancements, offering advanced content management like importing the latest InDesign and Quark files, leveraging PDF Forms support and utilizing track changes to enhance collaboration and compliance. To strengthen regulatory compliance, Inspire includes a variety of features to simplify the design of accessible communications, with an automated PDF accessibility tool that remediates legacy documents on-demand or in high-volume batches by applying accessibility templates. Additionally, the latest Quadient Inspire release supports even more cloud environments for seamless deployment. For more information on Quadient Inspire, visit: About Quadient®Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit ContactsJoe Scolaro, Quadient Global Press Relations Manager +1 203-301-3673 jscolaro@ Kiley Ribordy, Walker Sands Senior PR Director quadientpr@ Attachment PR Quadient Inspire R17 and AI_EN_v1Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data
Yahoo
28-05-2025
- Business
- Yahoo
Quadient Advances AI Capabilities to Help Organizations Power Better Customer Interactions and Revenue Growth
Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personalized, omnichannel customer interactions. The extended AI is part of the latest release of Quadient Inspire, an industry-leading customer communications management (CCM) solution, and represents Quadient's continued investment in transforming the way businesses dynamically communicate with customers. New AI-driven capabilities include real-time sentiment analysis and scoring, language translation and personally identifiable information (PII) detection. The new advancements enable businesses to deliver seamless, effective and meaningful interactions to their customers while empowering employees to create and improve communications effortlessly. With the integration of advanced AI assistance, Quadient Inspire now empowers organizations to achieve up to 50% faster content creation and double communication output without increasing headcount. By guiding authors with real-time suggestions, Inspire dramatically accelerates time-to-market while improving consistency, quality and regulatory alignment across all customer communications. 'Quadient Inspire has evolved significantly, leveraging AI capabilities for faster content creation and refinement, high-level personalization, language translation and automation of sophisticated workflows,' said Robert Palmer, research VP with IDC's imaging, printing, and document solutions group. 'The latest Inspire release includes expanded cloud environment options, supporting Quadient's AnyPrem promise. Quadient continues to innovate, setting a high standard for customer communication management in an increasingly dynamic digital environment.' 'Quadient is always striving for new heights in CCM leadership, and we're excited to be reshaping the industry with the new opportunities AI and automation provide," said Chris Hartigan, chief solution officer, digital, Quadient. 'Our strategy for driving innovation is focused on elevating customer interactions, streamlining and automating workflows, discovering actionable insights, ensuring regulatory adherence and driving better business outcomes. Quadient's intelligent platform is helping businesses tackle some of the biggest mountains they face today – measuring, optimizing and driving value with intelligent, personalized customer communications.' The latest release of Quadient Inspire (R17) includes more than 300 enhancements, offering advanced content management like importing the latest InDesign and Quark files, leveraging PDF Forms support and utilizing track changes to enhance collaboration and compliance. To strengthen regulatory compliance, Inspire includes a variety of features to simplify the design of accessible communications, with an automated PDF accessibility tool that remediates legacy documents on-demand or in high-volume batches by applying accessibility templates. Additionally, the latest Quadient Inspire release supports even more cloud environments for seamless deployment. For more information on Quadient Inspire, visit: About Quadient®Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit ContactsJoe Scolaro, Quadient Global Press Relations Manager +1 203-301-3673 jscolaro@ Kiley Ribordy, Walker Sands Senior PR Director quadientpr@ Attachment PR Quadient Inspire R17 and AI_EN_v1Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
27-05-2025
- Business
- Yahoo
Quadient Surpasses 300 Higher Education Locker Customers, Helping Campuses Modernize Logistics and Tackle Food Insecurity
Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announces that more than 300 higher education institutions in the U.S. are now relying on Parcel Pending by Quadient Lockers for streamlined package pickup and drop-off, bookstore merchandise, class and IT equipment exchange points, and addressing the challenge of student food insecurity. Higher education institutions, from large public systems to private colleges, depend on Parcel Pending by Quadient Lockers to modernize and optimize the management of increasing volumes of packages on campus. Quadient's automated lockers send alerts to students, faculty and staff when packages are available for pickup. A key driver behind reaching the 300 milestone is the growing adoption of Quadient Lockers as part of campus food security programs. An analysis by the U.S. Government Accountability Office published last year found that 3.8 million, or 23% of undergraduate students, reported experiencing food insecurity in 2020, more than twice the rate of food insecurity among the U.S. population. Higher education institutions are increasingly leveraging Quadient's technology to provide discreet, 24/7 access to meals and groceries for students facing food insecurity. By integrating automated lockers into their food distribution initiatives, colleges ensure that larger numbers of students can be served in a safe, stigma-free manner. 'We are honored to partner with higher education institutions to address critical challenges like food insecurity while enhancing campus logistics,' said Austin Maddox, executive vice president, North America, Lockers Automation, Quadient. 'Reaching 300 higher education customers is a testament to the versatility of our parcel locker solutions and their ability to make a meaningful impact in the lives of students.' Quadient's Campus Hub solution combines Quadient's Web Tracking System (WTS) with its automated lockers to provide a full chain of custody for all goods and assets distributed and received across campus throughout the academic year. Higher education institutions using Quadient Lockers include the University of Alabama, University of Florida, Shenandoah University, Valencia College, Ohio University, University of Houston, University at Buffalo in the United-States, as well as the University of Northampton and University College of Oxford in the UK, and many more. Quadient is continuing to grow its smart locker network across key markets in the U.S., Japan and Europe, with more than 25,700 units currently installed worldwide. For more information on Parcel Pending by Quadient Lockers for higher education, visit: About Quadient®Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit Contacts Joe Scolaro, Quadient Global Press Relations Manager +1 203-301-3673 jscolaro@ Kiley Ribordy, Walker Sands Senior PR Director quadientpr@ Attachment PR 300 Milestone Higher Education Locker Customers_ENError in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
15-05-2025
- Business
- Yahoo
AI-powered Automation and Real-Time Payments Secure Quadient Leader Position in SPARK Matrix for Accounts Receivable
Quadient is recognized by QKS Group for its data-driven analytics, seamless integration with major ERP systems and scalable SaaS platform Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, has been positioned as a Leader in the SPARK Matrix™: Accounts Receivable Applications, 2025. This marks the fourth consecutive year Quadient has been named as a leader in the report produced by the technology advisory and research firm QKS Group. Quadient believes this recognition is a testament to its continuing commitment to help businesses accelerate digital transformation, automate financial processes to increase business performance and create high-value customer interactions. Automation powered by artificial intelligence (AI) is transforming accounts receivable (AR) processes. The cloud-based Quadient AR solution leverages AI to automate the order-to-cash cycle, delivering a streamlined experience from credit to collections to cash application that creates effective customer interactions and accelerates cash flow. 'Quadient distinguishes itself in the global AR applications market with pioneering features such as cutting-edge AI and machine learning algorithms for exceptionally accurate and efficient remittance-to-invoice matching, comprehensive support for transitioning to emerging payment technologies like real-time payment processing, and strategic alliances with an expansive network of payment providers to craft a future-ready payment ecosystem,' said Hetansh Shah, analyst at QKS Group. 'Quadient's dedicated in-house digital transformation team, collaborating closely with top-tier payment providers, not only ensures a frictionless transition for clients' customers from traditional paper-based payments to secure, efficient electronic alternatives, but also drives continuous innovation and tailored support for clients' evolving payment landscapes.' Quadient AR is part of Quadient's global automation platform that encompasses accounts receivable, accounts payable, invoice presentment and e-invoicing solutions for the office of the CFO, as well as customer communications management, customer journey mapping and digital forms to deliver outstanding customer experiences. 'We are honored to be recognized as a Leader in the SPARK Matrix for AR Applications, and we believe it affirms Quadient's commitment to enabling businesses to automate processes, enhance customer engagement and integrate data seamlessly for cost-efficient growth and exceptional customer experiences,' said Chris Hartigan, chief solution officer, Digital, Quadient. 'We look forward to driving continued innovation and supporting businesses in leveraging AI-powered tools for cash flow forecasting, credit risk assessment and proactive collections with omnichannel communications.' For complimentary access to an abridged SPARK Matrix AR Applications 2024 report, visit: About Quadient®Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit Media ContactsJoe Scolaro, QuadientGlobal Press Relations Manager+1 203-301-3673jscolaro@ Kiley Ribordy, Walker SandsSenior PR Directorquadientpr@ Attachment PR Quadient_Spark Matrix AR ENSign in to access your portfolio
Yahoo
15-05-2025
- Business
- Yahoo
AI-powered Automation and Real-Time Payments Secure Quadient Leader Position in SPARK Matrix for Accounts Receivable
Quadient is recognized by QKS Group for its data-driven analytics, seamless integration with major ERP systems and scalable SaaS platform Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, has been positioned as a Leader in the SPARK Matrix™: Accounts Receivable Applications, 2025. This marks the fourth consecutive year Quadient has been named as a leader in the report produced by the technology advisory and research firm QKS Group. Quadient believes this recognition is a testament to its continuing commitment to help businesses accelerate digital transformation, automate financial processes to increase business performance and create high-value customer interactions. Automation powered by artificial intelligence (AI) is transforming accounts receivable (AR) processes. The cloud-based Quadient AR solution leverages AI to automate the order-to-cash cycle, delivering a streamlined experience from credit to collections to cash application that creates effective customer interactions and accelerates cash flow. 'Quadient distinguishes itself in the global AR applications market with pioneering features such as cutting-edge AI and machine learning algorithms for exceptionally accurate and efficient remittance-to-invoice matching, comprehensive support for transitioning to emerging payment technologies like real-time payment processing, and strategic alliances with an expansive network of payment providers to craft a future-ready payment ecosystem,' said Hetansh Shah, analyst at QKS Group. 'Quadient's dedicated in-house digital transformation team, collaborating closely with top-tier payment providers, not only ensures a frictionless transition for clients' customers from traditional paper-based payments to secure, efficient electronic alternatives, but also drives continuous innovation and tailored support for clients' evolving payment landscapes.' Quadient AR is part of Quadient's global automation platform that encompasses accounts receivable, accounts payable, invoice presentment and e-invoicing solutions for the office of the CFO, as well as customer communications management, customer journey mapping and digital forms to deliver outstanding customer experiences. 'We are honored to be recognized as a Leader in the SPARK Matrix for AR Applications, and we believe it affirms Quadient's commitment to enabling businesses to automate processes, enhance customer engagement and integrate data seamlessly for cost-efficient growth and exceptional customer experiences,' said Chris Hartigan, chief solution officer, Digital, Quadient. 'We look forward to driving continued innovation and supporting businesses in leveraging AI-powered tools for cash flow forecasting, credit risk assessment and proactive collections with omnichannel communications.' For complimentary access to an abridged SPARK Matrix AR Applications 2024 report, visit: About Quadient®Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit Media ContactsJoe Scolaro, QuadientGlobal Press Relations Manager+1 203-301-3673jscolaro@ Kiley Ribordy, Walker SandsSenior PR Directorquadientpr@ Attachment PR Quadient_Spark Matrix AR ENError in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
