Latest news with #RailOne
Yahoo
9 hours ago
- Business
- Yahoo
Indian Railways launches integrated mobile application for passenger services
Indian Railways has unveiled the RailOne app, a new initiative aimed at enhancing the passenger interface with railways and improving passenger amenities. Union Railway Minister Shri Ashwini Vaishnaw announced the initiative on the occasion of the 40th Foundation Day of the Centre for Railway Information Systems (CRIS). RailOne is a comprehensive mobile application designed to consolidate various passenger services into a single platform, available for download on both the Android Play Store and the iOS App Store. The app offers an array of features, including a 3% discount on unreserved tickets on the Unreserved Ticketing System (UTS), live train tracking, grievance redressal, and convenient access to e-catering, porter booking, and last-mile taxi services. While reserved tickets will still be available through the Indian Railway Catering and Tourism Corporation (IRCTC), RailOne has received authorisation from IRCTC, aligning with other commercial apps that have partnered with the corporation. The app introduces a single-sign-on system, allowing users to log in via mobile personal identification number (mPIN) or biometric authentication, and supports existing RailConnect and UTS credentials. One of the key advantages of RailOne is its space efficiency, eliminating the need for multiple apps by integrating all necessary functions within a single application. Looking ahead, the Indian Railways is also working on a modern Passenger Reservation System (PRS) set to be completed by December 2025. This system will be agile, multilingual, and scalable, capable of handling ten times the current load, with the ability to process 150,000 ticket bookings and four million enquiries per minute. The new PRS will not only be technologically advanced, offering functionalities such as seat choice and fare calendar, but it will also cater to the needs of diverse groups, including students, and patients. In a recent development, the Digital India Bhashini Division (DIBD) and CRIS signed a Memorandum of Understanding (MoU) to develop multilingual artificial intelligence (AI) solutions for Indian Railways, supporting passenger interactions in 22 Indian languages. "Indian Railways launches integrated mobile application for passenger services" was originally created and published by Railway Technology, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Time of India
15 hours ago
- Business
- Time of India
Indian Railways launches RailOne app for passengers: Know how to download, features, usage, and other details
RailOne App (Image source: Press Information Bureau) In a move aimed at revolutionising digital rail services for passengers, Indian Railways officially launched the RailOne mobile application on July 1, 2025. Developed by the Centre for Railway Information Systems (CRIS), RailOne integrates all major passenger services into a single platform, addressing long-standing challenges related to fragmented service apps. The new app combines the functionalities of multiple existing platforms—such as IRCTC Rail Connect, UTSonMobile, Rail Madad, National Train Enquiry System (NTES), and Food on Track—into one unified interface. With the growing demand for real-time, simplified, and mobile-based solutions, RailOne emerges as a strategic solution for millions of train travellers in India. Available for free on both Android and iOS platforms for download, the application not only offers reserved and unreserved ticket bookings but also includes advanced tools such as live train tracking, food ordering, coach position information, PNR status updates, and refund management. Its development is part of Indian Railways' broader digital transformation agenda, aiming to enhance passenger convenience while ensuring operational efficiency. RailOne app: Book tickets, order food, and check train status RailOne eliminates the need for travellers to juggle between multiple apps. Instead of using separate platforms for bookings, food orders, or feedback, passengers can now access all services through one app. The single-sign-on feature allows users to log in using credentials from IRCTC or UTSonMobile, streamlining account access. The app enables booking for both reserved and unreserved tickets through the "Plan My Journey" tool, covering various travel classes and quotas. A filter-based booking history section helps users keep track of past reservations efficiently. RailOne app offers live train tracking and coach finder One of the key features of RailOne is real-time train tracking. Passengers can view live updates on their train's status, platform number, and expected delays. The Coach Position Finder further assists in identifying where specific coaches will halt, simplifying the boarding process at crowded stations. RailOne incorporates R-Wallet, Indian Railways' official digital wallet system. It supports secure transactions using biometric or mPIN authentication. Users can top up and manage their funds under the 'You' tab, without needing to rely on external payment gateways for every transaction. RailOne app lets you order food and supports multiple languages The app features a built-in food ordering system that lets passengers place meal orders from IRCTC-approved vendors during their journey. The integration of the Rail Madad platform means that passengers can raise complaints, track resolution status, and receive assistance all within the same app interface. Recognising India's linguistic diversity, RailOne supports multiple regional languages to ensure that passengers across different states can access railway services without language barriers. This multilingual capability aims to improve usability among first-time app users and rural passengers. Efficient refund and cancellation management RailOne offers a streamlined system for managing cancellations and refunds. Whether due to train delays, cancellations, or passenger changes, users can initiate and monitor refund requests without navigating through different applications or web pages. Tatkal booking and reservation system overhaul In parallel with RailOne's release, Indian Railways is also making significant changes to its reservation infrastructure. Beginning July 1, tatkal bookings are restricted to verified users only, requiring Aadhaar or DigiLocker verification. OTP-based authentication is also expected to be implemented by the end of July. The system for preparing waitlist charts has been extended from four hours to eight hours ahead of departure. For trains scheduled before 2 PM, final charts will be released at 9 PM on the previous day, offering travellers more clarity earlier in their journey planning. Backend enhancements to handle growing passenger demand Indian Railways has announced that by December 2025, the enhanced reservation system—being developed by CRIS—will be capable of handling 150,000 ticket bookings and four million enquiry requests per minute. These upgrades will improve system reliability, particularly during high-traffic periods such as holidays and festivals. Special features will also be introduced for students, patients, and Divyangjan (persons with disabilities), ensuring more inclusive access to railway services. Also read | Woman claims ChatGPT helped her clear Rs 20 lakh debt; here's how AI Masterclass for Students. Upskill Young Ones Today!– Join Now
Hans India
16 hours ago
- Business
- Hans India
RailOne: Indian Railways Launches Unified Super App for Ticket Booking, Tracking, and More
In a move aimed at enhancing convenience and digital accessibility for railway passengers, Indian Railways has officially launched RailOne, a comprehensive new mobile app that brings multiple services under a single umbrella. Unveiled by Railway Minister Ashwini Vaishnaw, the app was introduced on the occasion of the 40th Foundation Day of the Centre for Railway Information Systems (CRIS) in New Delhi. Here are 10 key highlights about the new RailOne app: A Unified Digital Experience:RailOne serves as an all-in-one solution for Indian Railways passengers, combining features previously spread across different apps. From ticket booking to real-time tracking and complaint resolution, it centralizes the entire railway experience into one streamlined platform. An Evolution of Swarail:Rather than a brand-new concept, RailOne is a revamped and renamed version of the Swarail App, which was previously in its pilot phase. It now comes with improved functionality and full availability across Android and iOS devices. Combining Multiple Railway Services:The app integrates key services from popular platforms such as IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad, and Food on Track—providing a seamless experience for ticketing, food orders, and assistance. Reserved and Unreserved Ticket Booking:Users can now book both reserved and unreserved tickets via the RailOne app. IRCTC continues to manage reserved ticketing, but RailOne provides a unified login experience—users can sign in using their existing IRCTC credentials, without the need to register again. Live Train Tracking:RailOne offers real-time train location tracking, including platform numbers and delay estimates, helping travellers plan better and avoid confusion during their journey. Built-in R-Wallet Support:The app includes R-Wallet, Indian Railways' proprietary digital wallet. Passengers can avail a 3% discount on unreserved ticket bookings when using R-Wallet, with secure biometric or mPIN authentication. Complete Travel Support Suite:Additional features include PNR status updates, booking history, coach position, on-seat food delivery, porter services, last-mile taxi bookings, and refund management for cancellations or missed trains. Accessible and Multilingual Interface:To cater to India's diverse passenger base, the RailOne app features a simple user interface and supports multiple Indian languages, making it more user-friendly for travelers from various regions. Ready for the New PRS Rollout:RailOne's launch sets the stage for the upcoming Passenger Reservation System (PRS) revamp, scheduled for release by December 2025. The new PRS will offer enhanced scalability and a broader range of booking options. How to Get the App:RailOne is available for download on both Google Play Store and Apple App Store. Once installed, users can log in with their IRCTC credentials or create a new profile. The app's homepage provides direct access to all services. With the launch of RailOne, Indian Railways is taking a major step toward digital transformation, ensuring convenience, connectivity, and customer satisfaction—all from a single app.
India Today
17 hours ago
- Business
- India Today
RailOne is Govt's new superapp to book IRCTC tickets and track trains: Everything to know in 10 points
Indian Railways has officially launched RailOne app. This is a new all-in-one mobile app designed to simplify train travel across the country and consolidate various train-related services into a single, streamlined platform for Indian Railways passengers. The app offers features like booking, live train tracking, food delivery, grievance redressal, and more. Here is everything you need to know about the RailOne app in 10 key points:advertisement1. New app by Indian Railways:The RailOne app was unveiled by Union Railway Minister Ashwini Vaishnaw on the 40th Foundation Day of the Centre for Railway Information Systems (CRIS) during a public event in New Delhi. According to the ministry, this new app for Indian Railways passengers is designed to streamline railway related services for passengers by combining all train-related services—previously scattered across different apps—into one platform.2. Rebranded Version of Swarail app: Interestingly, the RailOne is not entirely new. It seems to be the renamed and upgraded version of the Swarail App, which had been undergoing pilot testing for several months. Now officially rolled out for Android and iOS platforms, RailOne is available for all users with enhanced features and full-scale support.3. Offers all Indian Railways related services:Until now railway related services were scattered across multiple apps. However, the new RailOne app combines features from multiple popular apps like IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad, and Food on Track. So users can access all services from ticket booking to grievance redressal though just one platform. 4. Reserved and unreserved ticket booking: advertisementNotably, IRCTC will continue to handle reserved ticket bookings. However it has also authorized the RailOne app to enable users to book both reserved and unreserved tickets through its platform. Users of UTS and IRCTC can login into the RailOne app using their IRCTC existing credentials eliminating the process of re-registration.5. Live train tracking and real-time updatesRailOne app also offers a live tracking feature that allows train passengers to track train locations, platform numbers, and expected delays in real-time.6. RailOne also offers R-WalletRailOne app also has an integrated e-wallet called R-Wallet,. This is the Indian Railways' in-house digital payment system. Using the R-Wallter for trainbooking, users can get a 3 per cent discount on unreserved tickets booked. These payments will be authenticated through biometric or mPIN for added security.7. All-in-one train travel assistance: TheRailOne app also offers additional travel features including PNR status updates, booking history, coach position finder, food delivery to your seat, porter booking, last-mile taxi options, and even refund management for cancellations or no-shows.8. Multilingual support: The India Railway ministry highlights that the newly launched RailOne has a simplified user interface for easy use. It also supports several Indian languages, making it more accessible to passengers from across diverse regions. 9. PRS Integration: advertisementThe launch comes ahead of the planned rollout of a new Passenger Reservation System (PRS) by December 2025. The updated PRS is expected to handle significantly more traffic, support more booking options, and offer greater accessibility to Indian Railways passengers. 10. How to download RailOne:The RailOne app is available for both iOS and Android users. To download and sign in: – Go to the Google Play Store or App Store and download the RailOne app. – After downloading, log in to the app using your IRCTC credentials or create a new profile. – Once signed in, you will see the home page with all the available services through the RailOne app.- Ends
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Business Standard
18 hours ago
- Business
- Business Standard
RailOne super app launched: How to book IRCTC tickets, track trains & more
In a move to make train travel more seamless and user-friendly, Indian Railways has introduced a new 'SuperApp' called RailOne. This all-in-one platform consolidates all railway services into a single app, aiming to simplify travel for India's 7 billion annual railway passengers. The RailOne app offers a unified solution for all your travel needs. Available on both the Google Play Store and Apple App Store, the app enables users to easily book tickets, order food on board, check train status, track PNR status, and more—all within one interface. RailOne – Unified experience for railway passengers For years, train travellers, particularly those from rural or semi-urban regions, have been using multiple apps to manage bookings, check live train updates, and lodge complaints. The RailOne app eliminates that complexity by offering a single sign-on feature. This allows users to access all key services without logging into different platforms repeatedly. 'This app brings together services previously available on multiple Indian Railways apps into a single, easy-to-use interface,' said the Ministry of Railways at the launch. The app uses an OTP-based single sign-in system for quick and secure access. RailOne App: One app, multiple features RailOne is a rebranded and upgraded version of the SwaRail App, which was rolled out a month ago. Since then, the app has already seen over 1 lakh downloads on the Play Store. Key features of the RailOne app include: Booking reserved and general tickets Live train tracking and coach position Onboard food ordering Parcel and cargo enquiries Access to R-Wallet for payments Lodging complaints via Rail Madad The app also includes a 'Do You Know' trivia section that provides interesting facts about Indian Railways, such as details about the first passenger train or India's longest railway route. Users can select between Hindi and English as their preferred language for app usage. How to get started with the RailOne app? Here are the simple steps to use the RailOne app: Download it from the Play Store or App Store Register using a mobile number or log in with your Rail Connect or UTS credentials Browse features like ticket booking, train search, coach position, order food, parcel inquiry, and more The app interface is designed to be intuitive and user-friendly, catering to both tech-savvy users and first-time digital passengers. Indian Railways: Three major upgrades to train ticket booking in 2025 Along with the RailOne launch, Indian Railways is also upgrading its ticketing and reservation system with three major reforms to enhance efficiency and passenger convenience: 1. Advanced chart preparation (8 Hours before departure) Existing charting time is 4 hours before departure Now, charts will be prepared 8 hours in advance For trains departing before 2:00 PM, charts will be finalised at 9:00 PM the previous night This will help passengers know their waitlist status earlier and plan accordingly 2. Tatkal bookings are only for verified users Starting July 1, 2025, Tatkal tickets will only be available to verified users Verification will be done via OTP-based authentication Users must verify their identity using Aadhaar or DigiLocker documents Full rollout expected by the end of July 2025 3. Enhanced reservation system (Coming December 2025) Being developed by CRIS (Centre for Railway Information Systems) System capacity to increase tenfold Able to handle 150,000 reservations per minute Capable of processing 4 million enquiries per minute Support for a multilingual user interface Special booking features for Divyangjan (persons with disabilities), students, and patients Final Thoughts With the launch of the RailOne app and major enhancements to its booking infrastructure, Indian Railways is taking a significant step toward digitising and modernising train travel across the country. Whether it's booking a Tatkal ticket, ordering food, or checking live train updates, passengers can now access everything in one place, making train journeys more convenient and connected than ever before.
