Latest news with #RailwaySeva
Mint
12-05-2025
- Politics
- Mint
Viral video: Women seen hanging from footboard of ‘Ladies Special' train in Mumbai after delay causes chaos
A video has gone viral on social media showing women passengers hanging from the footboard after a ladies' special train was delayed in Mumbai. The incident occurred recently when a 'Ladies' Special' train from Kalyan was delayed by 40 minutes during peak hours, leading to overcrowded platforms and packed compartments. The video, shared on the social media platform X on May 9, 2025, by a local commuter group, Mumbai Railway Users, has garnered more than 1.72 lakh views. Mumbai Railway Users said: 'Today's Ladies Special from Kalyan was delayed by 40 mins, forcing women to hang on the footboard—an unsafe and risky commute. Railways term this dangerous, yet delays continue. @AshwiniVaishnaw pls review delay data.' The video swiftly drew attention, with RailwaySeva responding that the matter had been 'escalated to the concerned official'. In another reply, RailwaySeva tagged Central Railway RPF, requesting them to look into the matter. The video also attracted several reactions from X users, who were divided—some blamed the authorities, while others called for improvements in railway services. Here are some comments written by X users on the post - - 'It is a daily chorus of Bonafide passengers and tax payers, @AshwiniVaishnaw Hon'ble Minister should take appropriate actions to save the life and Lifeline of MMR citizens (sic).' - 'Good job BJP Great improvement in infrastructure. We can see your vision for 2045.' - 'Somebody please stop this. Why is life so cheap?' - ''@RailMinIndia, @AshwiniVaishnaw, I have been saying this, delays have become normal in Railways. Need to privatise railways as government can't make it efficient it seems.' - '@AshwiniVaishnawJi #HYDMMTS services are consistently delayed, twice a week without fail, severely impacting office commuters. With no #MMTSHyd extension to Charlapalli, Commuters deserve better — act immediately.' - 'This is also an act of terrorism where everyday so many ppl loss there life due to poor service. Railway administration political citizen Why no1 is serious on it and coming up plan to address it. Is life so cheap in india?' - 'Mumbaikar are fighting there own war government of Maharashtra is hardly concerned.' - 'No one forced them. They just value their life less. There is always a next train late to waise bhi hua hai.'
Hindustan Times
12-05-2025
- General
- Hindustan Times
Mumbai women hang on to footboard of moving train after Kalyan Ladies Special delayed by 40 mins. Watch
In a shocking incident, a group of women were seen travelling in a local train in Mumbai, not inside but outside of it. Taking to X (formerly Twitter), an account named Mumbai Railway Users posted the brief clip sharing details of what prompted the women to travel in such a manner. In the video, the women held onto the train as they stood on a footboard hanging outside. One of them was also heard screaming. Another woman quickly turned her face away when she saw they were being recorded. As per the post, the Kalyan Ladies Special was delayed by 40 minutes forcing them to take this step. The train plies between Kalyan and Mumbai CST. The video was shared with the caption, "#ViralVideo #CRFixLocalTrainDelays Today's Ladies Special from Kalyan was delayed by 40 mins, forcing women to hang on the footboard—an unsafe and risky commute. Railways term this dangerous, yet delays continue. @AshwiniVaishnaw, pls review the delay data." The official account of Railway Seva wrote, "For necessary action escalated to the concerned official." A person commented, "It is a daily chorus of bona fide passengers and taxpayers, @AshwiniVaishnaw. Hon'ble Minister should take appropriate actions to save the life and Lifeline of MMR citizens." A comment read, 'No one forced them. They just value their life less. There is always a next train late to waise bhi hua hai.' A tweet read, "This is a very serious issue every mumbaikar has to survive due to the delay of all the trains." Another person asked, "Why do local trains move at all if they are overloaded. It's the Railways and @grpmumbairesponsibility to ensure Passenger safety. This has always been overlooked. And it's time to change." A tweet read, 'What is happening nowadays daily local trains are running late, and after asking on social media their is no answer from railway authority?' A person tweeted, 'This is not just a delay, this is the everyday scene.' Another news about the railways emerged a few days ago, when a YouTuber was reportedly assaulted by pantry staff at night. He had allegedly filed a complaint about overpriced food. The Ministry of Railways wrote on X, 'After a detailed investigation into the incident involving the mishandling of a passenger on Train No. 14609 Hemkunt Express by the on-board catering staff, @IRCTCofficial has terminated its catering contract with Hotel Rajasthan with immediate effect.'
India Today
12-05-2025
- General
- India Today
Viral video shows women clinging to moving Mumbai local train. Railways reacts
A video of women commuters hanging perilously from the footboard of a moving Mumbai local train has gone viral on social media, triggering concern over passenger short clip, posted by the X account Mumbai Railway Users, shows women clinging to the footboard of the overcrowded to the X account, the incident occurred because the Ladies Special train from Kalyan was delayed by 40 minutes, leading to severe Watch the video here:#ViralVideo #CRFixLocalTrainDelays Today's Ladies Special from Kalyan was delayed by 40 mins, forcing women to hang on the footboard—an unsafe and risky commute. Railways term this dangerous, yet delays continue. @AshwiniVaishnaw pls review delay data. @MumRail @rajtoday Mumbai Railway Users (@mumbairailusers) May 9, 2025As the video went viral, it attracted a response from Railway Seva, the official X account for support to railway passengers, stating: 'For necessary action escalated to the concerned official @Drmmumbaicr,' referring the matter to the Divisional Railway Manager of Mumbai Central Railway. Railway Seva also tagged the official X account of the Railway Protection Force of Mumbai Central Railway and asked them to look into the matter. advertisement Meanwhile, several users expressed concern over the unsafe conditions and blamed the delays, while many others criticised the women passengers for risking their lives by traveling in such a dangerous Indian Railways has repeatedly warned about the dangers of travelling on footboards, calling it a serious safety Reel
NDTV
08-05-2025
- NDTV
Video: Passenger Attacked By Pantry Staff For Complaining Against Overcharging, Railways Takes Action
A travel vlogger has claimed he was assaulted by railway pantry staff on the Hemkunt Express after he filed a complaint about overcharging for food and water. The incident was captured on video, showing a group of people attacking him, tearing his clothes, allegedly in retaliation for his complaint on the RailMadad app. The incident occurred when Vishal Sharma reported the staff for charging Rs 20 for a bottle of water instead of the approved price of Rs 15 for Rail Neer. He was also overcharged for coffee and noodles. The video shows the staff confronting him as he rested on his third-tier berth. A group of men, including one in a green polo shirt, demanded that he come down from his upper berth. The group shouted "Neeche aao, neeche aao bula rahe hain" (Come down, you're being called to come down), but Mr Sharma refused, explaining he had done nothing wrong except file a complaint about overcharging. The situation escalated when the man in the green shirt climbed up and grabbed Mr Sharma's leg, prompting him to yell in shock as the video abruptly cuts off. After the attack, Mr Sharma resumed recording, showing injuries, including a cut, and his torn clothes. He shared the footage on social media platforms, seeking action from railway authorities regarding the assault and overcharging incident. "This is The Passenger Security in 3rd AC of Indian Railway #shame || When I complained about overcharging in the Train by the Pantry, an attempt was made to kill me," he wrote on X. He also uploaded a longer version of the incident on YouTube. Watch the video here: This is The Passenger Security in 3rd AC of Indian Railway #shame || When I complained about overcharging in Train by Pantry , an attempt was made to kill me 😭😭 Train no.14609 PNR - 2434633402 @RailMinIndia @IRCTCofficial @narendramodi @RailwayNorthern @AshwiniVaishnaw — (@Mrvishalsharma_) May 7, 2025 The video sparked widespread outrage online, with many demanding swift action against the perpetrators. After the clip went viral, the Indian Railways took cognisance of the incident and imposed a Rs 5-lakh fine on the caterer. Railway Seva wrote on X, "The case is being taken with utmost seriousness. A penalty of ₹5 lakh has been imposed on the caterer. An FIR has been lodged by the GRP, Kathua. The matter remains under strict watch. Stern action will follow based on the investigation outcome." The case is being taken with utmost seriousness. A penalty of ₹5 lakh has been imposed on the caterer. An FIR has been lodged by GRP, Kathua. The matter remains under strict watch. Stern action will follow based on the investigation outcome. — RailwaySeva (@RailwaySeva) May 8, 2025 However, internet users were not satisfied with the Railway's response and demanded stricter action. One user wrote, "These goons should be taken into custody. FIR should be filed against them and the caterer, and their license should be cancelled. A mere 5 lakh fine isn't enough. What about the safety of the passengers? What if the same thing is repeated with other passengers?" Another commented, "Sir, how can passengers feel safe when such incidents happen even in 3rd AC? A pantry staff member entered and assaulted a passenger at night; this could've ended worse. Please ensure strict security on trains." A third said, "This is an attempt to murder... Forcing a passenger to follow them in such a threatening manner on a moving train. They could have done anything." A fourth added, "This is so scary.... Immediate arrest and harsh punishment for each of the Contractor's licence."
India Today
08-05-2025
- India Today
Passenger beaten up in 3AC coach over pricing complaint. Railways reacts to video
A passenger travelling on the Hemkunt Express was allegedly beaten up in his 3AC coach on May 7, just hours after filing an online complaint about being overcharged by the catering staff. A video of the incident posted by the passenger on his YouTube channel 'Mr Vishal' has sparked outrage, especially after a snippet of the clip was shared on X by The Skin Doctor. In the now-viral video, several men - allegedly pantry staff - are seen walking into the train compartment and confronting the passenger as he rests on his third-tier berth. 'I had complained because you were overcharging for water,' the passenger is heard saying in the video as he records the confrontation. Ignoring his protest, the men demand he descend from the berth. When he refuses, one of the men climbs up and appears to physically assault him. The passenger later revealed that the man had not only beaten him but also torn his clothes and left him injured, with visible blood on his hands. Here's the video posted by The Skin Doctor: Outrageous! A passenger filed an online complaint about being overcharged by catering staff on 14609, Hemkunt express. Just hours later, he was brutally beaten by the pantry staff, simply for daring to raise a complaint! Today's incident. THE SKIN DOCTOR (@theskindoctor13) May 7, 2025 In the full video that was posted on his YouTube channel, Vishal was seen purchasing a bottle of water from a vendor during his journey in the 3AC coach. Vishal was handed a bottle labelled Wonder Aqua and charged Rs 20 for it. After Vishal questioned the overpricing and asked him to sell water bottles manufactured by the company, he was told by the vendor: ' Yahi mila, sir (I just have this).' 'They are selling Wonder Aqua which is not approved. This is not right,' he said. Concerned by the overcharging, he also lodged a formal complaint through the RailMadad app. Not long after, he received a call from railway officials, during which he recounted the entire episode in detail. But what followed was the confrontation with the pantry staff shortly after the complaint was filed. Watch the full video here: As public outrage grew rapidly after the video went viral, Railway Seva, the official support account of Indian Railways, addressed the incident on X. 'The case is being taken with utmost seriousness. A penalty of Rs 5 lakh has been imposed on the caterer. An FIR has been lodged by GRP, Kathua. The matter remains under strict watch. Stern action will follow based on the investigation outcome,' read the tweet posted by Railway Seva. The brutal retaliation over a legitimate complaint has raised questions about passenger safety and the accountability of onboard catering staff.
