Latest news with #RammasatWork
Hi Dubai
21-04-2025
- Business
- Hi Dubai
DEWA and Microsoft Unveil AI Solutions to Boost Productivity and Stakeholder Happiness
Dubai Electricity and Water Authority (DEWA), in partnership with Microsoft, recently hosted an event showcasing the potential of advanced artificial intelligence (AI) in enhancing productivity and creativity in the workplace. The event featured panel discussions and workshops focused on generative AI solutions that streamline daily tasks, foster team collaboration, and improve time management through automation. Participants explored how AI can meet the demands of the modern job market, allowing individuals and institutions to focus on their core priorities. A key highlight was the introduction of Microsoft 365 Copilot, a smart assistant designed to boost performance, productivity, and employee satisfaction at DEWA. This technology aims to not only enhance the workplace experience but also improve customer interactions, contributing to overall happiness. Additionally, the event provided insights into DEWA's stakeholder happiness plan, a newly updated strategy that focuses on delivering value-added, proactive services tailored to the needs of all stakeholders. This initiative aligns with Dubai's vision of becoming a global leader in AI, leveraging technology to enhance quality of life and strengthen competitiveness across various sectors. In line with its roadmap for integrating generative AI, DEWA has already implemented several AI-driven projects, including the 'Rammas for You' and 'Rammas at Work' virtual assistants, digital experiences for employees, information security measures, and more. These initiatives are set to significantly improve efficiency and stakeholder satisfaction both in the short and long term, reinforcing DEWA's commitment to innovation and excellence in service delivery. News Source: Dubai Media Office
Al Etihad
25-03-2025
- Business
- Al Etihad
DEWA announces roadmap to becoming world's first AI-native utility
DUBAI (WAM) MD and CEO of Dubai Electricity and Water Authority (DEWA), Saeed Mohammed Al Tayer, has launched DEWA's strategic roadmap to become the world's first AI-native utility, leveraging artificial intelligence (AI) across all core operations. Al Tayer made this announcement during GenAI Week, organised by DEWA to explore the future of AI adoption within the organisation. The event featured DEWA experts and specialists alongside representatives of leading AI companies, including Microsoft, IBM, ServiceNow, and DataRobot to discuss AI-driven transformation and its applications. The four-day event at DEWA's headquarters included the GenAI Week conference, which outlined DEWA's vision for integrating AI across its operational and service landscape. Attendees took part in workshops, panel discussions and interactive lectures covering topics such as deep learning, AI neural networks and automation. DEWA also presented its AI transformation strategy, highlighting plans to enhance productivity, improve decision-making, streamline administrative processes, and develop innovative services that cater to stakeholder needs. Al Tayer said, 'In line with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai, for the UAE to be a global leader in AI adoption to accelerate government progress, we are pleased to launch our strategic roadmap to becoming the world's first AI-native utility. This initiative will ensure DEWA remains at the forefront of digital advancements and global transformations while unlocking new opportunities for sustainable growth in the energy and water sectors. Our framework is designed to embed AI technologies across all operational and service processes, improving productivity and efficiency while fostering innovation and creativity. This aligns with the UAE National Strategy for Artificial Intelligence 2031, which seeks to position the UAE as a global leader in AI by investing in its people and key industrie." Al Tayer reaffirmed DEWA's commitment to remain at the forefront of AI advancements and empower its workforce with the necessary tools to keep pace with developments in this rapidly evolving field. Through strategic partnerships with leading global technology companies, DEWA aims to equip employees with advanced AI training, ensuring they remain at the forefront of Fourth Industrial Revolution technologies while enhancing performance, efficiency, and stakeholder happiness. The GenAI Week exhibition showcased DEWA's AI-driven applications that have already been implemented as a foundation for its AI-native transformation. These include Rammas at Work, which powers a range of services across divisions such as Generation (Powet & Water), Distribution Power, Transmission Power, Business Development and Excellence, Water & Civil, Human Resources, Billing, and Legal Affairs. Additionally, DEWA has successfully deployed AI-driven enhancements to the Khadamatech e-services portal for employees, IT support services, governance and compliance procedures, and security policies. These established AI capabilities will serve as a launchpad for DEWA's broader transformation towards becoming the world's first AI-native utility, as outlined in its strategic roadmap.
Zawya
25-03-2025
- Business
- Zawya
DEWA announces roadmap to becoming world's first AI-native utility
Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), has launched DEWA's strategic roadmap to become the world's first AI-native utility, leveraging artificial intelligence (AI) across all core operations Al Tayer made this announcement during GenAI Week, organised by DEWA to explore the future of AI adoption within the organisation. The event featured DEWA experts and specialists alongside representatives of leading AI companies, including Microsoft, IBM, ServiceNow and DataRobot to discuss AI-driven transformation and its applications. The four-day event at DEWA's headquarters included the GenAI Week conference, which outlined DEWA's vision for integrating AI across its operational and service landscape. Attendees took part in workshops, panel discussions and interactive lectures covering topics such as deep learning, AI neural networks and automation. DEWA also presented its AI transformation strategy, highlighting plans to enhance productivity, improve decision-making, streamline administrative processes and develop innovative services that cater to stakeholder needs. Al Tayer said, 'In line with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, for the UAE to be a global leader in AI adoption to accelerate government progress, we are pleased to launch our strategic roadmap to becoming the world's first AI-native utility. This initiative will ensure DEWA remains at the forefront of digital advancements and global transformations while unlocking new opportunities for sustainable growth in the energy and water sectors. Our framework is designed to embed AI technologies across all operational and service processes, improving productivity and efficiency while fostering innovation and creativity. This aligns with the UAE National Strategy for Artificial Intelligence 2031, which seeks to position the UAE as a global leader in AI by investing in its people and key industrie." Al Tayer reaffirmed DEWA's commitment to remain at the forefront of AI advancements and empower its workforce with the necessary tools to keep pace with developments in this rapidly evolving field. Through strategic partnerships with leading global technology companies, DEWA aims to equip employees with advanced AI training, ensuring they remain at the forefront of Fourth Industrial Revolution technologies while enhancing performance, efficiency and stakeholder happiness. The GenAI Week exhibition showcased DEWA's AI-driven applications that have already been implemented as a foundation for its AI-native transformation. These include Rammas at Work, which powers a range of services across divisions such as Generation (Powet & Water), Distribution Power, Transmission Power, Business Development and Excellence, Water & Civil, Human Resources, Billing, and Legal Affairs. Additionally, DEWA has successfully deployed AI-driven enhancements to the Khadamatech e-services portal for employees, IT support services, governance and compliance procedures, and security policies. These established AI capabilities will serve as a launchpad for DEWA's broader transformation towards becoming the world's first AI-native utility, as outlined in its strategic roadmap.
Hi Dubai
25-03-2025
- Business
- Hi Dubai
DEWA Unveils Strategic Roadmap to Become the World's First AI-Native Utility
Dubai Electricity and Water Authority (DEWA) has launched its strategic roadmap to become the world's first AI-native utility, embedding artificial intelligence across all core operations. The announcement was made by HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, during GenAI Week, a four-day event focused on AI-driven transformation. GenAI Week, held at DEWA's headquarters, brought together AI specialists, industry leaders, and representatives from Microsoft, IBM, ServiceNow, and DataRobot to explore AI's role in shaping the future of utility services. The event featured workshops, panel discussions, and interactive sessions on deep learning, AI neural networks, and automation. 'Our strategic roadmap aligns with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum to position the UAE as a global AI leader. This initiative ensures DEWA remains at the forefront of digital transformation while enhancing sustainability, productivity, and efficiency in the energy and water sectors,' said Al Tayer. As part of its AI-driven transformation, DEWA has already integrated AI applications across various divisions, including power generation, transmission, distribution, human resources, and legal affairs. The utility has also enhanced its Khadamatech e-services portal and IT support systems with AI-powered governance and security measures. Additionally, Rammas at Work, DEWA's AI-powered virtual assistant, has been deployed to optimize operations and customer service. Through strategic collaborations with leading technology firms, DEWA aims to equip its workforce with advanced AI training, ensuring it remains at the forefront of the Fourth Industrial Revolution. This initiative aligns with the UAE National Strategy for Artificial Intelligence 2031, reinforcing DEWA's commitment to innovation, operational excellence, and stakeholder satisfaction. News Source: Dubai Media Office
