Latest news with #RammasforYou
TECHx
21-04-2025
- Business
- TECHx
DEWA and Microsoft Explore Artificial Intelligence in Workplace
Dubai Electricity and Water Authority (DEWA), in collaboration with Microsoft, recently held an event focused on the use of artificial intelligence in the workplace. The goal was to explore how advanced AI tools can enhance productivity and support creativity across various job functions. The event featured panel discussions and workshops. Experts demonstrated how generative AI can simplify daily tasks, improve collaboration among teams, and boost time management through automation. These sessions highlighted the practical benefits of artificial intelligence in modern work environments. Attendees also explored the potential of Microsoft 365 Copilot. This smart assistant is available to DEWA employees and is designed to improve performance and increase overall productivity. It also supports DEWA's commitment to enhancing both employee and customer satisfaction. Another focus of the event was DEWA's updated stakeholder happiness plan. Participants discussed ways to offer personalized and value-driven services based on a clear understanding of stakeholder needs. This supports Dubai's aim to lead in the field of artificial intelligence by using it to benefit all stakeholders. DEWA has already launched several AI projects. These align with a strategic roadmap to expand the use of generative AI across operations and services. Early results show positive impacts on both efficiency and stakeholder satisfaction. Key applications of AI at DEWA include virtual assistants like 'Rammas for You' and 'Rammas at Work'. It is also used in information security, human resources, financial systems, customer services, IT support, and data platforms. Through continued investment in artificial intelligence, DEWA is working to stay ahead in digital transformation and support Dubai's leadership in AI innovation.
Hi Dubai
21-04-2025
- Business
- Hi Dubai
DEWA and Microsoft Unveil AI Solutions to Boost Productivity and Stakeholder Happiness
Dubai Electricity and Water Authority (DEWA), in partnership with Microsoft, recently hosted an event showcasing the potential of advanced artificial intelligence (AI) in enhancing productivity and creativity in the workplace. The event featured panel discussions and workshops focused on generative AI solutions that streamline daily tasks, foster team collaboration, and improve time management through automation. Participants explored how AI can meet the demands of the modern job market, allowing individuals and institutions to focus on their core priorities. A key highlight was the introduction of Microsoft 365 Copilot, a smart assistant designed to boost performance, productivity, and employee satisfaction at DEWA. This technology aims to not only enhance the workplace experience but also improve customer interactions, contributing to overall happiness. Additionally, the event provided insights into DEWA's stakeholder happiness plan, a newly updated strategy that focuses on delivering value-added, proactive services tailored to the needs of all stakeholders. This initiative aligns with Dubai's vision of becoming a global leader in AI, leveraging technology to enhance quality of life and strengthen competitiveness across various sectors. In line with its roadmap for integrating generative AI, DEWA has already implemented several AI-driven projects, including the 'Rammas for You' and 'Rammas at Work' virtual assistants, digital experiences for employees, information security measures, and more. These initiatives are set to significantly improve efficiency and stakeholder satisfaction both in the short and long term, reinforcing DEWA's commitment to innovation and excellence in service delivery. News Source: Dubai Media Office
